![\"David](\"https://www.datocms-assets.com/28619/1743639266-member-matters-director-s-message-header_david-cowan.png\" "\\"David")
At its’ February meeting, the Reserve Bank of Australia (RBA) announced a cut of 0.25% to the official cash rate. This welcome news was the first interest rate decrease from the RBA in more than four years, and we immediately announced this would be passed on in full to members with variable rate home loans.
\nThis year we join our good friends at Victoria Police Legacy (VPL) in acknowledging and celebrating their 45th anniversary. Founded by two of BankVic (then the Police Association Credit Co-op)’s inaugural directors, Inspector Bryan Kelly and Superintendent Peter Ryan, VPL supports the families left behind when a police officer passes away, through practical support, connection, and community. Our long and close partnership with VPL continues and was recently renewed (more below).
\nWe have also extended our partnership with Crime Stoppers Victoria for a further five years (see below). Scammers and fraudsters are increasingly cunning in the ways they will try and get access to your details and funds. This partnership is a key pillar in helping our members and the wider community be better informed and more aware of what they can do to protect themselves from becoming another scam victim.
\nIt is a privilege to be one of your directors on our 100% member-owned bank. The whole Board approaches every decision with you front of mind, and we thank you for your ongoing membership and support of BankVic.
\nDavid Cowan
DIRECTOR
Porting is a normal, routine process that enables you to transfer your mobile number and connection between service providers. If you’ve changed providers, you’ve ‘ported’.
\nHowever, scammers are increasingly abusing this process. They contact phone service providers to set up an account in someone else’s name – supported by details and documents they have obtained in advance – and start gaining control over your connection and number.
\nWhy? Scammers want your phone connection so they can use it for other ways to defraud you.
One big way is by gaining access to your SMSs, often used in two-factor authentication. They can then reset login details for your banking, superannuation, and government portals such as MyGov.
Reports of phone porting are increasing significantly. IDCARE, Australia and New Zealand’s identity and cyber support service, has seen a 240% increase in people seeking help for this in 2024 compared to 2023 (Hijacked Connections: the reality of phone porting and SIM swap scams, 31 January 2025).
\nControl over your phone connection and number has never been more important.
\nIf your phone suddenly goes into SOS mode, contact your phone provider immediately to work out what’s happening – it might be a phone porting scam.
\n\n![](\"https://www.datocms-assets.com/28619/1687754281-line-break.png\")
![\"Our](\"https://www.datocms-assets.com/28619/1724644861-tb-1096-mar-0724-banksafe_internet-banking-banner.jpg\" "\\"Our")
We were absolutely delighted to announce just before the end of last year, that our partnership with Victoria Police Legacy has been renewed for a further three years.
\nOur partnership helps ensure police families who have lost a loved one are supported at the time of their loss, and remain connected and supported through the challenges that come from losing a loved one who served the broader community.
\nPartnering with VPL is something we are honoured to do, and we very much look forward to continuing to work together.
\n![\"BankVic](\"https://www.datocms-assets.com/28619/1743645575-2024-12_vpl-partnership-renewal.jpg\" "\\"BankVic")
CEO Anthony De Fazio recently presented VPL CEO Debra Robertson with $7,766.81, which was donated by the community and BankVic team, and contributes to bringing some Christmas-time joy to children and families of police who are no longer with us.
\nThe work VPL do to support the police community is invaluable and we are very proud to be able to support this fundraiser, alongside other events and programs each year.
\n![\"Victoria](\"https://www.datocms-assets.com/28619/1743644729-2025-01-vpl-christmas-cheque.jpg\" "\\"Victoria")
Modern scams are more sophisticated than ever, and include deceptive SMSs and calls, fake love interests, complex investment scams, and more.
\nTo help our members and the community be more informed and alert, we’re really pleased to have renewed our partnership with Crime Stoppers Victoria for a further five years.
\nTogether we produce a whole range of resources and information that uncovers the way these insidious perpetrators operate, and share the things we can all do to help protect ourselves and
each other.
We look forward to continuing our collaboration in the years ahead.
\n![\"Leaders](\"https://www.datocms-assets.com/28619/1736728389-csv-bv.jpg\" "\\"BankVic")
It was a group of Victoria Police officers – and active members of the Police Association – who in 1974 established the Police Association Credit Co-op. Their objective was to look after the financial needs of those on the job, and that work continues more than five decades later.
\nOur long and collaborative relationship with The Police Association Victoria (TPAV) has been reaffirmed through a formal extension of our partnership.
\nTogether BankVic and TPAV will continue to support police members through a range of financial education opportunities, professional development forums, event sponsorship, and collaborative programs to support their wellbeing and financial goals.
\nThe ideals of those who established what is now BankVic continue to guide the way work for and with our police members.
\n![\"The](\"https://www.datocms-assets.com/28619/1743642267-tpav-pacc.png\" "\\"BankVic")
We recently ran a competition for members who established or renewed an insurance policy through BankVic and our insurance partner, Allianz. All members who did were entered in a draw to win a $20,000 cash prize.
\nThe lucky winner was Paul McBride, a retired police officer who now volunteers with Victoria Police Legacy. Paul joined Victoria Police in 1973, and the Police Credit Co-op in its first few months – making him a 50-year member!
\nWe invited Paul to come in for a presentation with some of the BankVic team and our insurance partner Allianz.
\nPaul plans to build a new carport and a few other things around his home.
\n![\"Paul](\"https://www.datocms-assets.com/28619/1743642613-2025-02-insurance-competition-winner_1.jpg\" "\\"Paul")
On Sunday 23 February we supported and participated in WalkWest, the Western Health
Foundation’s annual community fundraising event.
We joined people from all over Melbourne in coming together to complete a 3km, 5km, or 10km walk or run, and together raised over $150,000. These funds will help secure advanced robotic surgical technology at Western Health.
\nWe are proud to sponsor WalkWest and lend our support to the Western Health Foundation, their people, and the community.
\n\n![\"Some](\"https://www.datocms-assets.com/28619/1743642799-2025-walk-west-13.jpg\" "\\"Some")
![\"Some](\"https://www.datocms-assets.com/28619/1743642799-2025-walk-west-3.jpg\" "\\"Some")
BankVic acknowledged International Women’s Day with a discussion panel of female leaders from police and banking, featuring:
\nPanelists shared reflections on their careers in male-heavy industries, their paths to the positions they have held, the people who have championed them and their goals along the way, and the advice they would give their younger selves and women today.
\n![\"International](\"https://www.datocms-assets.com/28619/1743643156-2025-03-iwd-bv-event-2.jpg\" "\\"International")
![\"International](\"https://www.datocms-assets.com/28619/1743643155-2025-03-iwd-bv-event-1.jpg\" "\\"International")
In addition to the event we held for our people, we also joined BankVic partners Victoria Police and Northern Health at their events.
\nWe were proud to support them and hear from some fantastic speakers, and to share the reflective and constructive time together.
\n\n![\"International](\"https://www.datocms-assets.com/28619/1743643154-2025-03-06-iwd-vicpol-1.jpg\" "\\"International")
![\"International](\"https://www.datocms-assets.com/28619/1743643154-2025-03-07-iwd-nh-1.jpg\" "\\"International")
Download the full edition of Member Matters here.
","isCalloutText":true}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"}],"articleNodes":[{"id":"UaygrIFvTEanUibneZXeAw","pageTitle":"Real crypto exchange, real account… but fake investment","slug":"investment-crypto-scams","metaDescription":"Tax time, end of financial year sales, and the rush to get finances in order before 30 June create a predictable set of conditions that scammers plan for. ","ogTitle":"Real crypto exchange, real account… but fake investment","ogDescription":"Real crypto exchange, real account… but fake investment","ogImage":{"url":"https://www.datocms-assets.com/28619/1684381420-banksafe.jpg"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Scam awareness"}],"firstPublishedAt":"2026-09-09T15:41:09+10:00","articleSearchDescription":"Tax time, end of financial year sales, and the rush to get finances in order before 30 June create a predictable set of conditions that scammers plan for. ","date":"2026-09-15","title":"Real crypto exchange, real account… but fake investment","backgroundImage":{"alt":"Crypto and investment scam awareness","width":4592,"height":3448,"title":"Don't be a victim of fraud, BakVic explains how to not be a victim of fraud.","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1631240999-fraud-and-scams.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1631240999-fraud-and-scams.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1631240999-fraud-and-scams.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1631240999-fraud-and-scams.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1631240999-fraud-and-scams.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1631240999-fraud-and-scams.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w,https://www.datocms-assets.com/28619/1631240999-fraud-and-scams.jpg?auto=compress&crop=focalpoint&dpr=1.5&fit=crop&fm=png&h=800&w=2000 3000w,https://www.datocms-assets.com/28619/1631240999-fraud-and-scams.jpg?auto=compress&crop=focalpoint&dpr=2&fit=crop&fm=png&h=800&w=2000 4000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLCg0LDhMODQ0NFiALFhENFxUZGBYVFhUaHysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDgsOHBANFS8cFhwvLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAWAAEBAQAAAAAAAAAAAAAAAAAGAAT/xAAeEAACAgEFAQAAAAAAAAAAAAAAAQMFAhEhIzEzBP/EABcBAAMBAAAAAAAAAAAAAAAAAAECAwD/xAAVEQEBAAAAAAAAAAAAAAAAAAAAAf/aAAwDAQACEQMRAD8AAVNpJlKmMK+yybQFo0tehfWrkDTEEP1ZZybsjLH6EQrP/9k=","aspectRatio":2.5,"width":2000,"height":800,"alt":"Crypto and investment scam awareness"}},"author":null,"summaryHeading":"","summaryText":"","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"The investment scam causing the most damage in Australia right now uses a legitimate cryptocurrency exchange, an account opened in your own name, and money you transfer yourself. There's no fake banking page, no stolen password, and nothing that looks obviously wrong at the time.
Australians reported losing $837.7 million to investment scams in 2025, more than any other scam type. Cryptocurrency has also overtaken bank transfers as the payment method carrying the largest total losses.
Contact usually arrives unexpectedly. It might be a message on social media, an approach through a professional network, or a phone call you weren't expecting.
\nEarly on, the conversation moves to WhatsApp, Telegram, or another messaging app.
\nThe person presents as a financial adviser or investment specialist. They're patient, they're available, and they answer questions properly.
\nOver days or weeks, they help you open an account with a real cryptocurrency exchange. Nothing about that step is fake, and that's precisely why the rest works.
\nYou're then introduced to an investment platform. It has a dashboard, a login, and a balance that grows.
\nYou're asked to buy cryptocurrency through the exchange and transfer it to a wallet address the adviser provides.
\nThe first investment is usually small. As the balance on the platform rises, so does the amount you're comfortable putting in.
\nDeposits are often prompted by an event. You're told the market has turned volatile and your money needs to move immediately to avoid a loss, which turns a considered decision into an urgent one.
\nSome people are allowed to make an early withdrawal, which removes any remaining doubt.
\nThe problem appears when you try to withdraw a larger sum. There's a fee to pay first, or a tax, or a verification step that requires another deposit. Each one is paid, and the withdrawal never arrives.
\nBy that stage, the cryptocurrency has moved to a wallet controlled by someone else, often offshore.
\nOnce it's gone, recovery is close to impossible.
\nEvery element that would normally trigger suspicion has been smoothed out:
\nThe adviser has usually built a relationship over weeks or months. The contact is regular, sometimes weekly, and it is framed as looking after you. In some cases several people are involved, each presenting as a crypto specialist in a different part of the world, which makes the operation look like a firm rather than a person.
\nSome coach you on exactly what to say if your bank queries the transfer, often by suggesting the bank will freeze your account or that staff don't understand cryptocurrency. If one bank raises concerns, you may be encouraged to move the money through another.
\nArtificial intelligence has made the supporting material harder to pick.
\nIn the 2025-26 financial year, the Australian Securities and Investments Commission (ASIC) removed more than 19,400 online scams, up 182% on the previous year, including more than 3,000 cryptocurrency investment scams.
\nRecovery approaches deserve particular attention. Being scammed once makes you a target for a second attempt, and the second approach often arrives dressed as help.
","isCalloutText":false},{"__typename":"DatoCMS_ArticleRichTextRecord","content":"ASIC's consumer website, Moneysmart, suggests doing three things before you do anything with your money:
\nStop.
\nCheck.
\nProtect.
\nAct quickly, and don't send anything further.
\nScams are designed by professionals to work on careful people. Support is available if you need it, through Lifeline on 13 11 14 and Beyond Blue on 1300 22 4636.
\nOur team can look at your accounts and talk through anything that doesn't seem right. We would rather take a call that turns out to be nothing than see a member lose money.
\nCall us before you transfer, not after. Last financial year, we stopped $5.8 million of members’ money from reaching scammers.
\nCall us on 13 63 73 between 8.00am - 6.00pm (Melbourne time) Monday to Friday, or email info@bankvic.com.au
\nMore on scams and fraud: bankvic.com.au/banksafe
More on investment scams: moneysmart.gov.au
Voting for the election of two Directors to the BankVic Board opens on Tuesday 8 September 2026.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"As a customer-owned bank, our members play a key role in electing directors who guide BankVic’s future. That means you have a say in who helps guide the future of your bank.
","isCalloutText":false},{"__typename":"DatoCMS_ArticleRichTextRecord","content":"This September, BankVic will hold a Director Election to fill vacancies on our Board.
\nVoting opens on 8 September 2026, and I encourage all eligible members to take part.
\nYou will receive information from our independent Returning Officer, CorpVote Pty Ltd, including instructions on how to vote and statements from each candidate.
","isCalloutText":true},{"__typename":"DatoCMS_ArticleRichTextRecord","content":"![\"Vote](\"https://www.datocms-assets.com/28619/1788755119-button_vote-now.png\")
Voting in the Director Election is one of the most important ways you can have your say as a BankVic member. The directors elected by members play an important role in guiding BankVic’s long-term direction and overseeing the decisions that help keep your bank strong, sustainable and focused on the people and communities we serve.
\nWhile members elect directors, every candidate must first meet the eligibility requirements set out in BankVic’s Constitution and complete a Fit and Proper assessment in line with APRA prudential standards. This considers areas including their integrity, competence, experience and character. The Board also maintains a Skills Matrix to support succession planning and ensure it has the right mix of skills and experience to oversee a modern and highly regulated financial institution.
\nBeing a BankVic director carries significant responsibility. Directors must act in the best interests of the bank and fulfil important obligations across areas including risk, financial resilience, compliance and strategy.
\nThat’s why your choice matters.
\nThank you for your continued trust and support, and I encourage you to participate in this year’s Director Election.
\nYours sincerely,
Faith Page
Chair
Board of Directors
Buying your first home can feel like a big step - especially when saving a deposit and covering upfront costs seems out of reach.
\nThe good news is there are government supports designed to help first home buyers get into the market sooner, with less money upfront.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"Here’s how key supports work, and how they can potentially be used together when buying a first home.
One of the biggest hurdles for first home buyers is the deposit. Traditionally, lenders require a deposit of 20% of the purchase price, or if your deposit is less, you may be required to purchase Lenders Mortgage Insurance (LMI) on top of your loan.
The Australian Government 5% Deposit Scheme, previously referred to as the First Home Guarantee or the Home Guarantee Scheme, helps eligible home buyers purchase a home with as little as a 5% deposit for first home buyers, or single parents with a minimum of 2% deposit plus associated costs (eg stamp duty) without paying LMI.
Instead of providing a full 20% deposit, the government can potenrially guarantee up to 15% or 18%, for eligible single parents, of the property value to the lender. This means:
Importantly, this is not a cash payment. The government doesn’t give you money - the guarantee simply reduces the amount of deposit the bank requires. Refer to attached link for the current Property Price Caps for this scheme.
Amelia and Carlos are looking to buy their first home and are considering their options from the table below:
![\"Example\"](\"https://www.datocms-assets.com/28619/1780291714-first-home-buyer-benefits_table_v4.jpg\")
Click here to view the full image of the table
\n*Please note that rules vary by state and can change at any time. The best place to confirm your exact eligibility is the relevant state revenue office website (refer to the bottom of page for state links).
The government schemes mentioned such as the Australian Government 5% Deposit Scheme, First Home Owners Grant (FHOG), and State Revenue Office’s (SRO) stamp duty concessions, which vary by state, can make a big difference to how soon you’re able to buy.
With the right guidance, these supports or schemes can move home ownership from “someday” to sooner than you might think. Refer to the following website for the state revenue office links at different states that might be helpful First Home Owner Grant.
At BankVic we’re happy to help you understand how the above ‘by State’ supports or schemes interact with federal schemes like the Australian Government 5% Deposit Scheme.
Reach out to our BankVic Home Loan Mentors to help you find out what type of home loan is right for you.
If you have any questions about buying your first home, visit The Australian Government 5% Deposit Scheme or call 13 63 73 or Book appointment to make an appointment with a BankVic Home Loan Mentor.
When you apply for a home loan, the property you're buying will generally be used as security for the loan. The lender assesses the property to make sure it is suitable security and has sufficient value to support the loan.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"
The type, location, condition and value of the property can all affect the lender's assessment and how much you may be able to borrow.
Many standard residential properties can be used as security, including:
\nDifferent property types may be subject to different lending criteria. For example, when assessing an apartment, lenders may consider factors such as its size, location, development, and type of title
\nSome properties may be less suitable as security or may introduce additional lending requirements. These can include properties with significant structural defects, unusual construction, unauthorised building works, environmental risks, commercial or mixed-use components, specialised accommodation, large rural or acreage properties, or properties affected by title, zoning or access restrictions.
\nThis doesn't necessarily mean you can't buy these types of properties. However, if you're considering a property with these types of features, check with your lender before making an offer.
\nThe location of a property can affect how suitable it is as security. Lenders may consider the local property market, comparable sales, access, infrastructure, zoning and environmental risks.
\nA property in an established residential area with similar properties nearby may be easier to assess than one in a remote or unusual location. Different lending criteria or Loan to Value Ratio limits may apply depending on the location.
\nThe condition of a property can affect its value and suitability as security. Lenders may consider issues such as structural damage, significant water or pest damage, major roof problems, incomplete construction or unapproved renovations.
\nA building and pest inspection can help you understand the property's condition and identify potential costs before you buy.
\nA lender will generally arrange a property valuation, which may differ from the purchase price. The property's assessed value is used when determining the Loan to Value Ratio (LVR) and can affect how much you may be able to borrow.
\nIf the valuation is lower than the purchase price, you may need to contribute more towards the purchase.
\nLearn more: What is LVR and how does it affect your home loan?
\nYour deposit isn't the only cost of buying a home. Depending on your circumstances, you may also need to allow for:
\nSome costs are paid upfront, while others are ongoing.
\nLearn more: What is Lenders Mortgage Insurance (LMI)?
\nBefore committing to a property, consider its location, condition, value and ongoing costs, as well as whether it is likely to meet your lender's security requirements.
\nIf the property is unusual or you're unsure about its suitability, speak with your lender before making an offer.
\nReach out to our BankVic Home Loan Mentors to help you find out what type of home loan is right for you.
\nIf you have any questions about buying a property, visit Home Loans | BankVic , call 13 63 73 or book an appointment with a BankVic Home Loan Mentor.
\n\n
Below are some tips from the BankVic team to avoid card blocks, access issues, or unexpected fees.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"\nIt’s important to let us know when and where you’ll be travelling. A sudden overseas transaction appearing on your account can flag as a potentially irregular or fraudulent situation. Sharing which countries you’ll be visiting, helps to ensure we don’t place a temporary lock on your card if we detect overseas transactions.
\nVisit our Overseas Travel Notification Form and let us know when you're planning a trip.
You may not have regular or reliable access to internet banking while away and even if you do, it might be on shared or public Wi-Fi networks, which can be unsecure.
If you have upcoming payments or transfers to make, we strongly recommend doing this beforehand. You can schedule payments and transfers to occur on a date you nominate and leave it to happen in the background while you’re enjoying your trip.
Planning these before you head away means you’ll be reducing the risk of needing to use public internet access to log in and potentially expose your details to would-be scammers.
When you spend money using your BankVic card overseas, all purchases will be conducted in Australian dollars (plus a currency conversion fee). Information about these and other fees are detailed in our Fees and charges brochure.
Daily ATM withdrawal limits also apply. Information about these are detailed in our Transaction limits page.
Travellers and tourists are prime targets for theft and can be easily identified by a cunning thief. When we are taking in the sights and experiences of new places, our attention isn’t as focussed on our possessions as it might be at home. This is when a thief can strike, and make away with your bag, phone, wallet, or anything else you have on you.
As well as keeping your belongings and personal documents as secure as you can, we recommend you also take the following steps:
You can report the loss or theft immediately via:
Go to 'Cards'
\nGo to 'Need help with your card?'
\nChoose the appropriate option for your card.
\nNote: If you set up your digital wallet prior to the card being reported as lost or stolen, it will still perform tap and go as normal while you wait for the physical replacement card to be delivered.
\n
You can contact BankVic while you’re overseas on +61 3 9268 9373, emailing info@bankvic.com.au, or filling in our Contact form.
Please ensure you have provided us with your current phone number and have activated global roaming, as we may need to send an SMS to verify your identity (though please note international SMS delivery is not always reliable, so we strongly recommend you do any important banking prior to leaving on your trip).
Take advantage of the Smartraveller website and resources, by getting travel and cultural advice plus information on health, visa requirements, and much more. Visit Smartraveller.
A system upgrade for card services is scheduled between 10:00pm on Sunday 23 August, and 4.00am on Monday 24 August.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"During this time, card services will be unavailable including:
\nInternet Banking and the BankVic app will not be impacted other than those elements mentioned above.
\nWe thank you for your understanding, and apologise for any inconvenience.
","isCalloutText":true}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"KzP20OGzQ9uFrQke-jsRxg","pageTitle":"Preparing for a Storm","slug":"preparing-for-astorm","metaDescription":"Protecting the things that matter most is a key part of any strong financial plan. For many of us, that means looking after our home and the people we care about.\nDepending on where you live, there may also be a higher risk of natural hazards that can impact your property. These can include bushfires, floods, severe storms and cyclones. \nIn these articles, we’ll walk through some of the most common risks and share practical steps to help you prepare your home and support your safety before a major event.\nBefore you begin, it’s important to keep these essentials in mind:\n1.\tHave an emergency evacuation plan ready and be prepared to leave early if advised.\n2.\tAlways follow the advice of local authorities and emergency services.\n3.\tIf you plan to stay and defend your property, ensure you have a well-prepared and safe plan in place.\n4.\tReview your insurance policy regularly so you understand what’s covered and any exclusions that may apply.\n","ogTitle":"","ogDescription":"","ogImage":{"url":"https://www.datocms-assets.com/28619/1782276546-preparing-for-a-storm-1.jpg"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Buy insurance"}],"firstPublishedAt":"2026-06-16T13:27:16+10:00","articleSearchDescription":"Explore storm safety: prepare, stay safe, and minimize damage with essential tips.","date":"2026-06-30","title":"Preparing for a Storm","backgroundImage":{"alt":null,"width":2000,"height":1084,"title":null,"focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1782276546-preparing-for-a-storm-1.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1782276546-preparing-for-a-storm-1.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1782276546-preparing-for-a-storm-1.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1782276546-preparing-for-a-storm-1.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1782276546-preparing-for-a-storm-1.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1782276546-preparing-for-a-storm-1.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLChEXDhgQFQ0VDh0PDQsNFxUZGCITFhUdHysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHBAQHDsdIig7Ly8vLy87Ly8vLy8vLy8vLy8vLy87Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAXAAEBAQEAAAAAAAAAAAAAAAAFAQMC/8QAHxAAAQMDBQAAAAAAAAAAAAAAAQADBQIEExESITEy/8QAFgEBAQEAAAAAAAAAAAAAAAAABAMC/8QAGBEAAwEBAAAAAAAAAAAAAAAAAAIDARH/2gAMAwEAAhEDEQA/AJFSbrjHJSFEljoOqGiAMHS0ufJWGs3CyxU4vZVs1kkqIC/J3FRB2jdEZLD/2Q==","aspectRatio":2.5,"width":2000,"height":800,"alt":null}},"author":{"name":"Angela Martin","role":"Financial Wellbeing Program Manager","aboutTheAuthor":""},"summaryHeading":"Preparing for a storm","summaryText":"Protecting the things that matter most is a key part of any strong financial plan. For many of us, that means looking after our home and the people we care about. Depending on where you live, there may also be a higher risk of natural hazards that can impact your property. These can include bushfires, floods, severe storms and cyclones. In these articles, we’ll walk through some of the most common risks and share practical steps to help you prepare your home and support your safety before a major event.
\nBefore you begin, it’s important to keep these essentials in mind:
1. Have an emergency evacuation plan ready and be prepared to leave early if advised.
2. Always follow the advice of local authorities and emergency services.
3. If you plan to stay and defend your property, ensure you have a well-prepared and safe plan in place.
4. Review your insurance policy regularly so you understand what’s covered and any exclusions that may apply.
Storms cause significant damage to Australian communities each year. Preparing early can help reduce the impact a storm may have on your home and property. It’s also important to review your insurance regularly. Check that your level of cover reflects the current replacement value of your home and belongings, and that you understand what is included in your policy.
\nHere are some practical steps you can take too:
\nIf you need help with your insurance, please visit bankvic.com.au/insurance or contact us on 13 63 73 for a free no-obligation quote.
\nBankVic was named the recipient of the Money Magazine Australia for ‘Best-Value Term Deposits’, as well as the recipient of the Canstar awards:
\n· Outstanding Value - Home Lender 2026
· Outstanding Value - Fixed Home Lender 2026
· Outstanding Value - Investment Home Lender 2026
· Outstanding Value - Investment Variable Home Lender 2026
· Outstanding Value - Investment Fixed Home Lender 2026
We are delighted to share that your bank has been recognised with awards from Canstar and Money Magazine, recognising the strong benefits members enjoy through having home loans and term deposits with BankVic.
BankVic was named the recipient of the Money Magazine Australia ‘Best-Value Term Deposits’, as well as the recipient of the Canstar awards:
· Outstanding Value - Home Lender 2026
· Outstanding Value - Fixed Home Lender 2026
· Outstanding Value - Investment Home Lender 2026
· Outstanding Value - Investment Variable Home Lender 2026
· Outstanding Value - Investment Fixed Home Lender 2026
Money Magazine Australia is a leading Australian personal finance publication, best known for its trusted annual awards programs. Top-performing financial products and services are recognised through this program, helping Australians compare and choose quality providers with confidence.
\nCanstar is a well-known platform at the forefront of Australian financial comparison, offering insights across 30+ different categories, including banking, insurance, superannuation, and investments. Canstar conduct annual awards to recognise the strongest performers in their Star Ratings or in a particular financial product category over a year.
\nThese awards confirm the benefit of borrowing from your 100% member-owned bank for police, emergency, and health workers. We are proud to receive these awards on your behalf.
\n![\"BankVic](\"https://www.datocms-assets.com/28619/1784788172-tb-1830-awards-combined.png\")
Shift work looks different and so does the journey to home ownership. Whether you're buying your first home or your next one, BankVic understands how to support you with lending designed around your income and lifestyle.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"Getting into your first home sooner
\nSaving for a deposit can feel like the biggest hurdle - especially with an irregular income. That’s why we offer flexible pathways that can help you enter the market sooner.
\nWe understand how you earn
\nYour income doesn’t always fit a standard mould and that’s okay.
\nMaking your next move with confidence
\nWhether you’re upgrading, refinancing or investing, your experience as a homeowner gives you more options but shift work can still be misunderstood by traditional lenders. At BankVic, we continue to support you with lending that recognises your full income and future goals.
\nUnlock the value in your current home
\nA smarter way to manage your loan
\nIf your income includes overtime or fluctuates:
\nShift workers keep our community moving and we’re here to support you at every stage of your property journey.
\nWhether you're:
\nWe’ll help you find a solution that fits your life not the other way around.
\nReach out to our BankVic Home Loan Mentors to help you find out how to maximise your overtime to get into your home sooner.
\nIf you have any questions about buying your first home, visit The Australian Government 5% Deposit Scheme or call 13 63 73 or click here to make an appointment with a BankVic Home Loan Mentor.
\n\n
Nicola Bond joined BankVic in 2015 as a Program Manager. A decade later, she says no two projects have ever felt quite alike. She takes us through her journey with BankVic.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"When Nicola Bond arrived at BankVic in 2015, she settled into a small back area of the office alongside a colleague named Gabby Bradford.
\nGabby's role was to manage deceased accounts, which meant difficult phone calls with families navigating grief and complicated legal processes at the same time. What Nicola watched was the effect of empathy in practice.
\n\"She made such an impact on these families with her empathetic and supportive approach,\" Nicola recalls. \"They often sent her cards and chocolates to thank her.\"
\nFor Nicola, still finding her feet, it was an early lesson in what BankVic actually was.
\"It brought home to me the reality of the work our members perform every day.\"
That grounding in purpose has stayed with her. Nicola describes BankVic's culture as one built on openness, trust, and authenticity, and traces it directly to leadership.
\n\"I believe this stems from strong leadership shaped by example from the top,\" she says. \"It results in a common bond for our members, respect for our policies, and alignment within the team.\"
\nThe practical effect, in her experience, is that projects move faster. \"Without ego or politics we can move faster, be more productive and more agile.\"
\nShe worked alongside Anthony De Fazio before his appointment as CEO, having known him in his earlier role as BankVic's CFO.
\n\"I always felt he had strong values and was one of the most authentic people I'd ever met,\" she says. \"He has completely changed the culture of the organisation and made it the incredible place to work that it is today.\"
\nAcross 30 or so projects, Nicola has worked across technology, property, lending, credit products, and digital transformation, building new working relationships and developing deep expertise in areas she had no prior knowledge of.
\n\"Each of my projects feels like a new role,\" she says.
\nHer first year also brought a moment that stayed with her. Working on-site at the Police Academy to test a new ATM installation, Nicola found herself with an unexpected break, and a staff member offered her a tour of the Chapel.
\"It moved me to tears. Stories of officers who had made the ultimate sacrifice. It gave me a real sense of our police history.\"
The ATM installation was a practical project, but the chapel was something else.
Nicola offers some projects she feels especially proud of. In 2019, she led the migration of BankVic's workforce from desktops and corded handsets to laptops and headsets. At the time, it was a significant internal technology shift. In early 2020, it became something else entirely.
\n\"It was critical to our ongoing operations during COVID and enabling our current operation as a hybrid working model.\" She worked on the project with colleagues Simon James and Jarrod Gibson, and describes it as one of the most challenging of her career.
\nIn 2021, Nicola was part of the team that transformed BankVic's home lending process from paper-based contracts and in-person settlements to a fully digital, automated, and integrated system. Electronic contracts, e-signatures, and digital lodgement replaced what had come before.
\nFor members, the change was practical and immediate. For BankVic, it built the foundations for future evolution.
\nNicola also reflects on a project that had a different quality of meaning: building bank branches. \"These project outcomes are tangible and highly visible,\" she says.
The branch at the Royal Children's Hospital left a particular impression. Working on site each day, she found herself immersed in the daily reality of BankVic's members.
\"At RCH I would see unwell children with their families, and this touched me deeply.\"
There were public launches with fixed opening dates, building certifications to navigate, and occasional delays to manage. Nicola says it was hard work, and worth it.
The relationships built through that kind of pressure are a recurring theme in how Nicola talks about her colleagues. She names Simon James, Jarrod Gibson, Mark Elder, Magnus Zigher, Leticia Xavier, Bec Boissezon, Stelios Pavlou, and Anthony as people already part of the BankVic fabric when she arrived, or joined around the same time.
\nNicola has worked with David Lawler across various card projects and learned a great deal from his experience. Most recently, she has found in her colleague Ailene Luu a working partnership she describes simply as \"the best working experience I've ever had.\"
\nOutside the office, the decade has brought a significant change of scene. Nicola has always been drawn to the ocean, but during COVID she moved from the city to the bay, and her relationship with the coast deepened into something more intentional.
\nShe now swims and snorkels year-round with local groups, supports a marine conservation organisation, and has designed and built a coastal native garden at home.
\nHer advice to someone choosing between BankVic and another employer is direct:
\"Love what you do. Make sure your values align. Seek to grow in all directions, not just up.\"
As for how she approaches her own growth, Nicola describes herself as endlessly curious. She reads, listens, attends events, asks questions, and collects what she calls ‘nuggets of gold’ from the people around her.
\"Everyone has nuggets of gold to share, and I have a memory safe that always has capacity for more of these.\"
Ten years in, Nicola is still filling it.
\n\n![\"NNicola](\"https://www.datocms-assets.com/28619/1784090938-nic-at-ningaloo_nicola-bond.jpg\")
Buying your first home may be closer than you think. While saving a deposit can take time, you may not need a 20% deposit to get into the property market.
\nWhether you're just starting to save or you're ready to buy, BankVic can help you understand your home loan options and the government support available to eligible buyers.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"A common misconception is that you need a 20% deposit to buy a home however there are other options that could help you buy sooner and potentially not require paying Lenders Mortgage Insurance (LMI) either.
\nDepending on your circumstances, you may be eligible for:
\nBoth initiatives are part of the Australian Government's 5% Deposit Guarantee Scheme.
\nOur Home Loan Mentors can help you understand which government initiatives you may be eligible for and how they could work alongside a BankVic home loan.
\nYour borrowing capacity is based on your income, expenses and existing debts. As the bank for police, BankVic understands police pay structures. Eligible overtime and allowances may be considered when assessing your application, helping provide a more complete picture of your borrowing capacity. Use our borrowing power calculator and see how much you may be able to borrow.
\nDepending on your circumstances, you may also be eligible for government initiatives designed to make home ownership more accessible, including:
\nOur Home Loan Mentors can help you understand how state-based assistance works alongside Australian Government schemes and discuss the options that may be available to you. You can also have a look at our Financial Wellbeing Hub article, Government support: making home ownership more achievable for more information which may assist your understanding. For the latest property price caps and eligibility requirements for the Home Guarantee Scheme, visit the Housing Australia website.
\nReach out to our BankVic Home Loan Mentors to help you find out what type of home loan is right for you.
\nIf you have any questions about buying your first home, visit The Australian Government 5% Deposit Scheme or call 13 63 73 or book an appointment with a BankVic Home Loan Mentor.
\n\n
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"learn","pageTitle":"Learning Hub","parentPage":{"slug":"home","pageTitle":"The bank for police, emergency and health workers.","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"QGIF-kQyQVm-c5uQ-hlp9w","pageTitle":"A trip down memory lane with Tammy Kestle","slug":"memory-lane-tammy-kestle","metaDescription":"Tammy Kestle joined BankVic in 2000, when it was still known as the Police Credit Co-op. Twenty-six years and many roles later, she remains one of the organisation's most experienced and versatile team members. She takes us through her journey with BankVic.","ogTitle":"A trip down memory lane with Tammy Kestle","ogDescription":"Tammy Kestle joined BankVic in 2000, when it was still known as the Police Credit Co-op. Twenty-six years and many roles later, she remains one of the organisation's most experienced and versatile team members. She takes us through her journey with BankVic.","ogImage":{"url":"https://www.datocms-assets.com/28619/1782708108-tammy-kestle-web.png"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Member Matters"}],"firstPublishedAt":"2026-06-29T14:42:27+10:00","articleSearchDescription":"Tammy Kestle joined BankVic in 2000, when it was still known as the Police Credit Co-op. Twenty-six years later, she remains one of the organisation's most experienced and versatile team members. ","date":"2026-06-30","title":"A trip down memory lane with Tammy Kestle","backgroundImage":{"alt":null,"width":3780,"height":1890,"title":null,"focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1753083296-careers-website-banner_1920x1080px-3.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1753083296-careers-website-banner_1920x1080px-3.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1753083296-careers-website-banner_1920x1080px-3.png?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1753083296-careers-website-banner_1920x1080px-3.png?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1753083296-careers-website-banner_1920x1080px-3.png?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1753083296-careers-website-banner_1920x1080px-3.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w,https://www.datocms-assets.com/28619/1753083296-careers-website-banner_1920x1080px-3.png?auto=compress&crop=focalpoint&dpr=1.5&fit=crop&fm=png&h=800&w=2000 3000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgFCgoFBQwFBQUFBREJCgUMFxMZGBYTFhUaHysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLBQUFEAUFEC8cFhwvLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAVAAEBAAAAAAAAAAAAAAAAAAAABP/EABQQAQAAAAAAAAAAAAAAAAAAAAD/xAAWAQADAAAAAAAAAAAAAAAAAAAAAwX/xAAUEQEAAAAAAAAAAAAAAAAAAAAA/9oADAMBAAIRAxEAPwCoBYJAAH//2Q==","aspectRatio":2.5,"width":2000,"height":800,"alt":null}},"author":null,"summaryHeading":"A trip down memory lane with Tammy Kestle","summaryText":"
Tammy Kestle joined BankVic in 2000, when it was still known as the Police Credit Co-op. Twenty-six years and many roles later, she remains one of the organisation's most experienced and versatile team members. She takes us through her journey with BankVic.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"Tammy Kestle was not expecting BankVic to become the backdrop of so much of her life. She came in as a Telepay Consultant in 2000, and somewhere between the daily lunch runs and the last-minute Christmas preparations, it became clear she was not going anywhere.
\n\"What I really like about working at BankVic is the strong sense of purpose and the focus on supporting our members, especially those in police, emergency services, and healthcare,\" she says. \"It feels good being part of a member-owned organisation where the focus is on people rather than profit.\"
\nThat focus on purpose is something Tammy comes back to more than once. But so do the people.
\n\"I also really love my co-workers. Everyone is supportive and easy to work with, which makes a big difference day to day.\"
\nOver the years, Tammy has worked across more areas of the business than most. She started on Telepay, moved through Member Response, membership opening, credit control, and cards, before stepping into leadership as a Contact Centre Team Leader and then into Operations Specialist roles. \"Best of all, every day in my role is just so different,\" she says.
\nWhen Tammy is asked about work she is most proud of, two things stand out.
\n\"Being involved in the big projects, like new system implementations. I know they make a real difference for the teams I work with and for our members, and it's been rewarding to be part of that.\"
\nThe other is the time she spent in leadership.
\n\"I got the chance to help shape people's career paths and support their development, which was really meaningful for me.\"
\nTammy carries that instinct into her current work, too, where she focuses on improving systems and day-to-day processes for frontline team members. The goal is the same as it has always been: make things easier for the people helping members.
\nWhen Tammy talks about colleagues, a few names come up quickly. Belinda Kostas, who started at BankVic the same week Tammy did in 2000, became one of her closest friends over more than two decades of daily lunches. Close enough, in fact, to be one of Tammy's bridesmaids.
\nFiona is another name with a long story attached. The two of them helped run the social club together and organised the annual Co-op shopping tours, which raised funds for what became a beloved tradition.
\n\"We used to organise the annual shopping tours to raise funds for our yearly Chicken and Champagne Christmas Eve breakfasts, which were always a mix of great planning and last-minute rushing. Somehow though, David Lawler, Mark Ayres, Fiona and I always managed to get it all sorted in the end.\"
\nThen there is Jarrod Gibson, who started joining Tammy and Belinda for lunch one day and, almost three years later, became something more.
\n\"Completely unexpectedly, we started dating. Nine months later, we were engaged and married. Seventeen years on, we're still married with twin boys, so I guess you could say work has definitely been good to me in more ways than one.\"
\nIt is hard to argue with that. During her time with BankVic, Tammy bought investment properties, built homes, got married, navigated a not-so-great builder, welcomed premature twin boys, completed a 7.5-week trip through the US and Canada, and is now planning four weeks in Japan and South Korea.
\n\"It's been a pretty full-on but incredible journey,\" she says.
\"Lots of big milestones, a fair bit of change, and somehow all of it happening alongside my time at BankVic.\"
For anyone weighing up BankVic against another employer, Tammy's answer draws on advice she received aged 20 from a mentor named Heather. The advice was personal, but she has applied it to everything since.
\n\"She said to me, 'Start as you intend to finish. If you don't want to be ironing his shirts in 20 years, don't start that way.' It has stayed with me ever since and shaped the way I approach both my personal life and my business decisions. It's a reminder to be intentional from the beginning, to be clear about who I am, what I want, and to ensure my actions align with those values and goals.\"
\nIntentional is a fair description of how Tammy has approached BankVic too. She has moved through the organisation with curiosity, built relationships that became friendships, and kept showing up to work on what matters.
\n\"For someone who values purpose, teamwork, variety, flexibility, and growth, it's a really rewarding place to build a career.\"
\nWith the career she’s had over the past two-and-a-half decades, Tammy is proof of that.
\n\n![\"Tammy](\"https://www.datocms-assets.com/28619/1782708108-tammy-kestle-web.png\")
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"NqPBhW8ySyq47iR_O5UDCg","pageTitle":"Member Matters, July 2026","slug":"member-matters-july-2026","metaDescription":"Member Matters, July 2026. It's the Winter edition of Member Matters. \nHear from new BankVic Chair Faith Page, read about the latest events, the positive impact from our partnerships, and more.","ogTitle":"Member Matters, July 2026","ogDescription":"Member Matters, July 2026. It's the Autumns edition of Member Matters. \nHear from new BankVic Chair Faith Page, read about the latest events, the positive impact from our partnerships, and more.","ogImage":null,"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Member Matters"}],"firstPublishedAt":"2026-07-03T15:57:53+10:00","articleSearchDescription":"Member Matters, July 2026. It's the Winter edition of Member Matters. \nHear from BankVic Director Wayne Gatt, support for first home owners, scam prevention, the latest community events, and more.","date":"2026-07-07","title":"Member Matters, July 2026","backgroundImage":{"alt":null,"width":4795,"height":2697,"title":null,"focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1782110377-eofy_banner_v3.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1782110377-eofy_banner_v3.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1782110377-eofy_banner_v3.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1782110377-eofy_banner_v3.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1782110377-eofy_banner_v3.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1782110377-eofy_banner_v3.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w,https://www.datocms-assets.com/28619/1782110377-eofy_banner_v3.jpg?auto=compress&crop=focalpoint&dpr=1.5&fit=crop&fm=png&h=800&w=2000 3000w,https://www.datocms-assets.com/28619/1782110377-eofy_banner_v3.jpg?auto=compress&crop=focalpoint&dpr=2&fit=crop&fm=png&h=800&w=2000 4000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLExYPDhgNDg0VGhEPFhEOFx8gGBYVFhUdHysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHA0REC8cFh0vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAXAAEBAQEAAAAAAAAAAAAAAAAGBQEA/8QAIBAAAQMDBQEAAAAAAAAAAAAAAAECBQMEcTM0NVFhEv/EABYBAQEBAAAAAAAAAAAAAAAAAAMBAP/EABkRAAMAAwAAAAAAAAAAAAAAAAABAgMRIf/aAAwDAQACEQMRAD8Ajw/yr2ovY1u61O3ikXwCxWq3Isl+JbgC0LjfAxOXrKlqpxPk9oaVSZ09n//Z","aspectRatio":2.5,"width":2000,"height":800,"alt":null}},"author":null,"summaryHeading":"In this issue of Member Matters:","summaryText":"
Our latest member newsletter is here, and includes:
\n![\"Wayne](\"https://www.datocms-assets.com/28619/1783036322-member-matters-director-s-message-header_wayne-gatt.png\")
Serving as a Director of BankVic is a tremendous honour. I felt truly privileged to join the Board late last year, and as Directors, we acknowledge the trust members place in us as stewards of their bank. Together, we are committed to working in the best interests of members with ambition, responsibility and longevity in mind.
\nSince our establishment by police officers in 1974, BankVic has maintained a long and proud history of being member-owned and supporting police, emergency services members and the broader first responder community. It’s not just where we’re from, it’s who we are, why we’re here, and who we serve.
\nIn my career as a police officer and as CEO of The Police Association Victoria, I see first-hand the importance of having a financial institution that understands our members’ needs and the unique demands of the work they do.
\nThis is more important than ever. There is much change within police forces around the country, and that change is felt most significantly by the individual officer themselves. It might mean upskilling, moving, or for some, a new vocation completely. The impact of this is dependent on the situation of the individuals and their households, and is why setting and working towards clear financial goals is so important.
\nBankVic is now delivering more financial wellbeing resources and workshops than ever before. With an expanding range of tools and information, and seminars that step through a range of topics and key details, our financial wellbeing program empowers members to be more informed and have greater control over their financial future. TPAV recently hosted BankVic and ESS Super for a financial wellbeing expo, which was very well-received by our members and something we will continue to expand.
\nWe are also pleased to share that BankVic has been approved as a participating lender in the federal government’s 5% deposit scheme for first home buyers, as well as the 2% deposit for single parents. This enables more of our members to be able to purchase their first home, a milestone event and important piece of their position later in life, too.
\nWhatever stage of life you’re at – buying a home, planning for retirement, managing change or simply looking to improve your financial wellbeing – BankVic is here to help. I encourage you to reach out to the team and make the most of the support available to you.
","isCalloutText":true},{"__typename":"DatoCMS_ArticleRichTextRecord","content":"Buying your first home can feel like a big step – especially when saving a deposit and covering upfront costs seems out of reach. The good news is there are government supports designed to help first home buyers get into the market sooner, with less money upfront.
\nHere’s how key supports work, and how they can potentially be used together when buying a home.
\nOne of the biggest hurdles for first home buyers is the deposit. Traditionally, lenders require a deposit of 20% of the purchase price, or if your deposit is lower, you may be required to purchase Lenders Mortgage Insurance (LMI) on top of your loan.
\nThe Australian Government’s 5% Deposit Scheme (previously referred to as the First Home Loan Deposit Scheme) helps eligible first home buyers purchase a home with as little as a 5% deposit. This support also allows eligible buyers to avoid paying LMI.
\nHow it works
\nInstead of providing a full 20% deposit, the government can potentially guarantee up to 15% of the purchase price.
\nThis means:
\nImportantly, this is not a cash payment. The government doesn’t give you money, the guarantee simply reduces the need for a larger deposit.
","isCalloutText":false},{"__typename":"DatoCMS_ImageModuleRecord","image":{"focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1779938214-first-home-buyer-benefits_table_v3.jpg","alt":null,"title":null,"responsiveImage":{"src":"https://www.datocms-assets.com/28619/1779938214-first-home-buyer-benefits_table_v3.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=1200&w=2000","srcSet":"https://www.datocms-assets.com/28619/1779938214-first-home-buyer-benefits_table_v3.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=1200&w=2000 500w,https://www.datocms-assets.com/28619/1779938214-first-home-buyer-benefits_table_v3.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=1200&w=2000 1000w,https://www.datocms-assets.com/28619/1779938214-first-home-buyer-benefits_table_v3.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=1200&w=2000 1500w,https://www.datocms-assets.com/28619/1779938214-first-home-buyer-benefits_table_v3.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=1200&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBg0NEggLDg0OCRgNCQ0ODhIOFg0YFxMZGBYTFhUaHysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLAg0OEA4NHDscFhwvLy8vLy87Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAA8AGAMBIgACEQEDEQH/xAAZAAACAwEAAAAAAAAAAAAAAAABBAIDBwD/xAAeEAABBAEFAAAAAAAAAAAAAAABAAIEMREDBRIUYf/EABUBAQEAAAAAAAAAAAAAAAAAAAED/8QAGhEAAgIDAAAAAAAAAAAAAAAAAAUBEwIDEv/aAAwDAQACEQMRAD8A0pkCGBQUujExQVzIw42iNAYtUnc7GMFwu7bYjxQQTbND1ci92PC4/9k=","aspectRatio":1.6666666666666667,"width":2000,"height":1200,"alt":null}},"caption":""},{"__typename":"DatoCMS_ArticleRichTextRecord","content":"The takeaway
\nThe government schemes mentioned – such as the Australian Government’s 5% Deposit Scheme, First Home Owner Grant (FHOG), and state-based stamp duty concessions – can make a big difference to how soon you can buy.
\nWith the right guidance, these supports or schemes can move home ownership from ‘someday’ to sooner than you might think.
\nBelow is a list of state revenue office links for different states that might help:
\nBankVic may help you understand how the above state supports or schemes interact with federal schemes like the Australian Government’s 5% Deposit Scheme.
\nReady to take the next step?
\nReach out to our BankVic Home Loan Mentors to help you find out what type of home loan is right for you.
\n\n
![\"BankVic](\"https://www.datocms-assets.com/28619/1783043288-bankvic_article-web-banner_may-1.jpg\")
It feels harmless in the moment. Someone asks for a quick screenshot to “prove” something, confirm a payment, or help fix a problem.
\nCapture and send. Done in seconds.
\nBut did you know that a single screenshot is exactly what a scammer is after?
\nScammers rarely begin with obvious demands. Instead, they make requests that feel normal, helpful, or low risk:
\nEach message sounds practical, reasonable, even polite. But screenshots often contain far more information than you realise.
\nA single image can expose:
\nTo a scammer, this is not just an image… it is a collection of clues that can be used to impersonate you or reset accounts. Once you send an image, you can never get it back.
\nBe cautious if someone:
\nLegitimate companies will not ask for this.
\nSimple habits can stop this scam early:
\nIf someone insists on a screenshot that exposes private information, treat it as a warning sign
\nIf you are questioning any information you have sent, make sure you act quickly:
\nFast action can limit the damage. So the next time someone asks for “just a quick screenshot,” pause and ask a simple question: Why do they really need it?
\nOne moment of hesitation could stop a scam before it starts.
\n\nThis article was brought to you by Crime Stoppers Victoria in partnership with BankVic.
\nVisit bankvic.com.au/banksafe for more resources and information about keeping yourself safe online.
\n
![](\"https://www.datocms-assets.com/28619/1783044075-dark-side-of-social-media-article-header.png\")
What looks trustworthy and real online can quickly turn into something else entirely.
\nA message from a stranger. A giveaway that looks too good to miss. A buyer on Marketplace who seems genuine.
\n‘The Dark Side of Social Media’ is the newest podcast produced through our partnership with Crime Stoppers Victoria.
\nThe five-part series exposes how the platforms we use every day are being exploited for scams, grooming, and abuse, often in ways most people don’t see coming.
\nFeaturing real victim experiences’, expert voices, and clear, practical takeaways, ‘The Dark Side of Social Media’ goes beyond awareness, showing you what to look for, when to act, and how to protect yourself and those around you.
\nIf you use social media, or someone you care about does, this is a series you can’t miss.
\nListen now on all podcast platforms.
","isCalloutText":true},{"__typename":"DatoCMS_ArticleRichTextRecord","content":"As a member-owned bank, we enjoy being able to support you and your colleagues in the ways we do.
\nWe have recently been able to:
\nBeing your bank and supporting you in these and other ways means a great deal to us, and we thank you and our partners for the collaborative way we work together for the BankVic community.
\n![](\"https://www.datocms-assets.com/28619/1783057825-dsc_9634_low-res.jpg\")
![](\"https://www.datocms-assets.com/28619/1783057842-dsc_0418_low-res.jpg\")
![](\"https://www.datocms-assets.com/28619/1783057976-tpav-wellbeing-expo-1.jpg\")
![](\"https://www.datocms-assets.com/28619/1783057955-tpav-wellbeing-expo-3.jpg\")
![](\"https://www.datocms-assets.com/28619/1783057982-tpav-wellbeing-expo-7.jpg\")
![](\"https://www.datocms-assets.com/28619/1783058001-image-7.jpg\")
![](\"https://www.datocms-assets.com/28619/1783058032-20260610_081027.jpg\")
![](\"https://www.datocms-assets.com/28619/1783058043-0j2a0417.jpg\")
In June we welcomed the BankVic Peer Support Dog Program to the BankVic office, and enjoyed meeting the people and good boys and girls behind this wonderful program.
\nActing Inspector Signe Flowers, Senior Constable Laura Robinson, and Leading Senior Constable Tanya Perry
shared with us the impact of the work they do, and which we are proud to be the major partner. The team was joined by adorable golden retrievers Nugget and Willow, and were excited to meet and tell them what good dogs they are.
Our partnership with the Peer Support Dog Program began in September 2024, supporting a pilot initiative
with six Peer Support Officers and their dogs providing workplace visits, one-on-one welfare support, and mental health referrals across Victoria Police.
The teams went above and beyond, seeking out every opportunity to support employees and workplaces in times of need. Feedback and the impact of the program across Victoria Police was overwhelmingly positive, so on completion of the pilot, we were very keen to continue supporting the program further, with the addition of more peers and dogs.
\nWe admire the incredible work that Signe, Laura, Tanya and all the handlers and furry friends from the BankVic Peer Support Dog Program do to provide support to their Victoria Police peers, and look forward to their success for many years to come.
\n![\"BankVic](\"https://www.datocms-assets.com/28619/1783057341-peer-support-dogs-1.jpg\")
![\"BankVic](\"https://www.datocms-assets.com/28619/1783057341-peer-support-dogs-3.jpg\")
![\"BankVic](\"https://www.datocms-assets.com/28619/1783057341-peer-support-dogs-2.jpg\")
\n
Download the full edition of Member Matters here.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"aVDk2GI3Qt-8filZ2J1TnA","pageTitle":"Member Matters, April 2026","slug":"member-matters-april-2026","metaDescription":"Member Matters, April 2026. It's the Autumn edition of Member Matters. \nHear from new BankVic Chair Faith Page, read about the latest events, the positive impact from our partnerships, and more.","ogTitle":"Member Matters, April 2026","ogDescription":"Member Matters, April 2026. It's the Autumns edition of Member Matters. \nHear from new BankVic Chair Faith Page, read about the latest events, the positive impact from our partnerships, and more.","ogImage":null,"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Member Matters"}],"firstPublishedAt":"2026-04-07T12:36:37+10:00","articleSearchDescription":"Member Matters, April 2026. It's the Autumns edition of Member Matters. \nHear from new BankVic Chair Faith Page, read about the latest events, the positive impact from our partnerships, and more.","date":"2026-04-07","title":"Member Matters, April 2026","backgroundImage":{"alt":"Deceased estates banner","width":1920,"height":1080,"title":"Deceased estates banner","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1761025364-banner-deceased-estates.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1761025364-banner-deceased-estates.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1761025364-banner-deceased-estates.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1761025364-banner-deceased-estates.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1761025364-banner-deceased-estates.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1761025364-banner-deceased-estates.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLCgoWDhgVFhkNDh0RFhEaFx8ZGBYdFhUiKysjHR0oHSEiJTUlKC0vMjIyHSI4PTcwPCsxMi8BCgsLDg4OHBALHDscFig7Oy8vLy87Ly8vLy8vLy8vLy8vLy87Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAYAAACAwAAAAAAAAAAAAAAAAAABgEDB//EACIQAAIBAgUFAAAAAAAAAAAAAAECAAWRAwQREyISFBUxMv/EABcBAAMBAAAAAAAAAAAAAAAAAAIDBAD/xAAXEQADAQAAAAAAAAAAAAAAAAAAAVID/9oADAMBAAIRAxEAPwBZovjlpZBCwR6dhakBfcVMk7DINoxvKw7bZ5G8nWToxoG9S8XKcgsiJPW/a/RvCLeToE//2Q==","aspectRatio":2.5,"width":2000,"height":800,"alt":"Deceased estates banner"}},"author":null,"summaryHeading":"In this issue of Member Matters:","summaryText":"Our latest member newsletter is here, and includes:
\n![](\"https://www.datocms-assets.com/28619/1775527096-member-matters-director-s-message-header_faith-page-chair.png\")
We were saddened by the sudden loss of Michael Liu, who had been named as Chair of the Board in November. Michael was very widely respected by all who knew and had the privilege of working with him, including his fellow directors at BankVic. We are grateful for the time we spent as colleagues and our deepest condolences are with his family.
\nIt is a bittersweet privilege to be invited by my colleagues on the Board to step into the role as Chair under these circumstances. I feel very honoured and know that collectively we are continuing to work alongside CEO Anthony De Fazio and the BankVic team to maintain our priority of being the bank for police, emergency, and health workers.
\nIn this edition of Member Matters we introduce you to BankVic’s new Financial Wellbeing Hub, which is a growing resource for members of all ages and life stages. The articles, videos, booklets and other guides offer a fantastic way to help build financial confidence and capability.
\nBankVic’s partnership with Crime Stoppers Victoria is a very important one. Together, we collaborate to raise awareness and knowledge about the ever-changing ways scammers try and take advantage of people.
\nThis edition of Member Matters includes an overview of fake online shops, and how these are getting harder to identify from genuine online stores. The Crime Stoppers team share the key things for us all to look for when online shopping.
\nWe congratulate winners of the Victoria Police Sports Awards, which were held recently and were a wonderful occasion to recognise those who give so much, and those who do so well.
\nThank you for your continuing membership and support of BankVic, and please get in touch with our team if we can help you with your banking needs at any stage.
\nFaith Page
Chair
![\"Michael](\"https://www.datocms-assets.com/28619/1669852722-michael_liu.png\" "\\"New") | \n\n |
\nMichael Liu\n | \n\n |
It is with great sadness we share that BankVic Chair Michael Liu passed away suddenly on Sunday 25 January.
\nMichael joined the BankVic Board in 2018 as BankVic’s first Board-appointed director, and was appointed Chair in November 2025. During his Board tenure, Michael made a significant contribution to BankVic and was deeply committed to our people, our members, and the communities we serve.
\nMichael began his career as a lawyer at Allens Arthur Robinson before moving into investment banking and later taking on senior leadership roles across fintech and venture capital. He spent more than 30 years in financial services, with deep expertise in governance, risk, and executive leadership.
\nIn the January edition of Member Matters, Michael reflected:
\n\n\n“What drew me to BankVic is the focus on members above everything else – helping those who help us. It’s that dedication that all Directors and staff have, that makes BankVic so special and something we are all proud of.
\n
Outside work, I enjoy spending time with my wife and children. Family is very important to me, whether it is my immediate family or the broader BankVic community. Supporting and helping each other are common themes.\"
CEO Anthony De Fazio said:
\n\n\n\n“We are deeply saddened by Michael’s passing. He made an outstanding contribution to BankVic, and I am deeply grateful for his counsel, leadership and support. Michael will be greatly missed by all who had the privilege of working with him.”
\n
Financial wellbeing is about more than money - it’s about security, confidence, and control. It means being able to cover daily expenses, manage unexpected challenges, and plan for the future with peace of mind.
\nAt BankVic, we help you build strong financial foundations through education and support at every life stage. Our resources and tools empower you to:
\nAngela Martin is BankVic’s Financial Wellbeing Program Manager. Joining the team in 2025, Angela is dedicated to helping BankVic members take control of their financial future.
\nWith extensive experience across the financial services industry and the education sector, she brings deep expertise and practical insights to our financial wellbeing program.
\nAngela has collaborated with universities, professional sports clubs, government departments, and community organisations to design and deliver real-world financial wellbeing resources and tools. Her work focuses on simplifying financial concepts to make them more accessible and actionable for everyone.
\nPassionate about empowering individuals, Angela is here to support our members build resilience in changing economic conditions, achieve their financial goals, and create a positive, sustainable financial outlook.
\n\n![\"Angela](\"https://www.datocms-assets.com/28619/1767844987-angela-martin_image.png\" "\\"Angela") | \n\n |
\nAngela Martin, Financial Wellbeing Program Manager\n | \n\n |
We’ve created a new Financial Wellbeing Hub, providing a one-stop-shop for information and resources to help you take control of your financial future.
\nFeaturing articles, videos, calculators, and other resources, the hub will be regularly added to and evolve alongside your knowledge and confidence.
\n![\"BankVic](\"https://www.datocms-assets.com/28619/1775528613-fw-hub-screenshot.png\")
The Victoria Police Amateur Sports & Welfare Society hosted the annual Sports Awards Night on Wednesday 11 February at the San Remo Ballroom in Carlton.
\nChief Commissioner Mike Bush, Emergency Management Commissioner Tim Wiebusch and former Chief Commissioner Rick Nugent were in attendance and honoured attendees collective service, teamwork, and achievements.
\nA highlight of the evening was the induction of the 2024 and 2025 members into the Victoria Police Sporting Hall of Fame – a reminder of the long standing dedication and prowess from police athletes. A notable inductee was Senior Sargeant (Ret.) Bob Degg, founder of the Victorian Police Games in 1981, who gave a memorable and amusing speech.
\nMC Nigel Purchase did a spectacular job hosting the night with his usual warmth, and thoughtful reflections on the value of sport in shaping character and resilience.
\nFormer Matildas captain Melissa Barbieri, and former Opals player Dee Butler – now Head Coach of Australia’s U19 women’s basketball team – were guest speakers and highlighted the challenges of being women athletes while in Dee’s case, holding down a full-time police career.
\nAs a major partner of the APSWS, BankVic presented the Most Outstanding Sporting or Welfare Achievement Award, and The Police Recreation, Social or Other Award.
\nOur congratulations to all involved in a wonderful night of camaraderie and celebration, for all nominees and award recipients.
\n ![\"2026](\"https://www.datocms-assets.com/28619/1775529249-2026-02-vpasws-sports-awards-4.jpg\")
![\"2026](\"https://www.datocms-assets.com/28619/1775529249-2026-02-vpasws-sports-awards-7.jpg\")
It looks like a normal online store. Clean design. Huge discounts. Professional photos. A countdown timer blinking “limited stock!” or “BUY NOW!”
\nBut behind the scenes, many of these sites aren’t businesses at all. They are carefully built scams designed to take your money, harvest your details, or both.
\nScammers don’t just pick random items. They choose products that:
\nBuilding the site itself is fast and cheap. Scammers often:
\nThe goal isn’t perfection. It is just enough to stop you doing your due diligence.
\nThis is where fake shops really become convincing. Common tricks include:
\nFake shops rarely rely on people finding them organically. Instead, they push their “product” through:
\nThe checkout page is the most dangerous part. Scam sites may:
\nSometimes you will get a confirmation email. Sometimes nothing at all. Either way, the money is gone.
\nWhat happens next varies:
\nBy the time victims realise what’s happened, the site has often disappeared and re-appeared under a new name.
\nThese scams work because they exploit:
\nThousands of small purchases add up fast.
\nBefore buying from an unfamiliar online shop:
\nAnd if something feels off, trust that instinct.
\n\n
We are delighted to share that your bank has been recognised with awards from Canstar, recognising the strong benefits members enjoy through having home loans through BankVic.
\nBankVic was named as recipients of Outstanding Value awards for:
\nCanstar are an independent rating agency at the forefront of Australian financial comparison, offering insights across 30+ different categories, including banking, insurance, superannuation, and investments. Canstar conduct annual Awards to recognise financial institutions who provide excellent value across a wide array of product categories.
\nThese awards confirm the benefit of borrowing from your 100% member-owned bank for police, emergency, and health workers. We are proud to receive these awards on your behalf.
\n![](\"https://www.datocms-assets.com/28619/1775535120-2026-canstar-awards-bankvic.png\")
\n
Download the full edition of Member Matters here.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"HlA1T0rsTHqsjahF9pJf7A","pageTitle":"A trip down memory lane with Rebecca Boissezon","slug":"memory-lane-rebecca-boissezon","metaDescription":"Rebecca Boissezon joined BankVic in 2009, after being introduced to mutual banking during a short contract role at another mutual bank. She was ready to see where a place like BankVic might take her, and nearly seventeen years and eight roles later, Bec is the Chief Product & Marketing Officer. She takes us through her journey with BankVic.","ogTitle":"A trip down memory lane with Rebecca Boissezon","ogDescription":"Rebecca Boissezon joined BankVic in 2009, after being introduced to mutual banking during a short contract role at another mutual bank. She was ready to see where a place like BankVic might take her, and nearly seventeen years and eight roles later, Bec is the Chief Product & Marketing Officer. She takes us through her journey with BankVic.","ogImage":{"url":"https://www.datocms-assets.com/28619/1701320764-rebecca-web.png"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Member Matters"}],"firstPublishedAt":"2026-06-29T15:23:30+10:00","articleSearchDescription":"Rebecca Boissezon joined BankVic in 2009, after being introduced to mutual banking during a short contract role at another mutual bank. She was ready to see where a place like BankVic might take her.","date":"2026-07-14","title":"A trip down memory lane with Rebecca Boissezon","backgroundImage":{"alt":null,"width":3780,"height":1890,"title":null,"focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1753083296-careers-website-banner_1920x1080px-3.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1753083296-careers-website-banner_1920x1080px-3.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1753083296-careers-website-banner_1920x1080px-3.png?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1753083296-careers-website-banner_1920x1080px-3.png?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1753083296-careers-website-banner_1920x1080px-3.png?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1753083296-careers-website-banner_1920x1080px-3.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w,https://www.datocms-assets.com/28619/1753083296-careers-website-banner_1920x1080px-3.png?auto=compress&crop=focalpoint&dpr=1.5&fit=crop&fm=png&h=800&w=2000 3000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgFCgoFBQwFBQUFBREJCgUMFxMZGBYTFhUaHysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLBQUFEAUFEC8cFhwvLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAVAAEBAAAAAAAAAAAAAAAAAAAABP/EABQQAQAAAAAAAAAAAAAAAAAAAAD/xAAWAQADAAAAAAAAAAAAAAAAAAAAAwX/xAAUEQEAAAAAAAAAAAAAAAAAAAAA/9oADAMBAAIRAxEAPwCoBYJAAH//2Q==","aspectRatio":2.5,"width":2000,"height":800,"alt":null}},"author":null,"summaryHeading":"A trip down memory lane with Rebecca Boissezon","summaryText":"Rebecca Boissezon joined BankVic in 2009, after being introduced to mutual banking during a short contract role at another mutual bank. She was ready to see where a place like BankVic might take her, and nearly seventeen years and eight roles later, Bec is the Chief Product & Marketing Officer. She takes us through her journey with BankVic.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"Rebecca Boissezon will tell you that she has grown up at BankVic. It is not a throwaway line.
Bec has been here for close to seventeen years, and in that time she has moved through the contact centre, through support and analyst roles, through operations leadership, and into the executive team. The organisation has changed around her, and she has helped change it. The two are hard to separate now.
\"Of course, that's why I've been here for close to 17 years,\" she says, when asked what she enjoys about working at BankVic.
\"It's a privilege to serve the police, emergency services, and health communities, and to contribute to an organisation that supports those who do so much for our community.\"
She started as a Member Response Consultant, working in the contact centre and helping members with their day-to-day banking needs. From there she moved into a Support Coordinator role, then into analysis and improvement work as a Sales Performance Analyst, a Data Analyst, and an Innovation and Improvement Partner. She was building a picture of the whole organisation, not just one corner of it.
\"BankVic is always an exciting place to work,\" she says.
\"There is constantly something new and interesting to work on, challenges to solve, and opportunities to connect with both members and colleagues. The variety of work, the strong sense of purpose, and the people I get to work with every day are what make BankVic such a rewarding place to be.\"
That variety has also been the engine of her career. From the improvement and innovation work, she stepped into lending operations leadership as a Team Leader, then Head of Banking Operations, before moving into the CPMO role. Each chapter brought new terrain. None of it required her to leave.
\"No two days are the same, and there's always something new to learn, improve, or help deliver.\"
When the conversation turns to specific projects, Bec does not have to think long. Two innovations stand out from a long list of contributions, and both of them are now part of the everyday banking experience for BankVic members.
\"Two projects that stand out for me are NPP/Osko and Mobile Wallets implementations,\" she says.
\"They were especially rewarding because of the significant impact these services have had on the payments industry and the way our members, or consumers in general, manage their day-to-day banking. Looking back now, they have really changed the payments landscape.\"
NPP, the New Payments Platform, brought near-instant payments to Australian banking. Mobile Wallets brought Apple Pay and Google Pay to BankVic members. Both were industry-wide shifts that required BankVic to move quickly, deliver reliably, and keep the member experience at the centre of every decision. Bec helped make both happen.
\"Being part of the team that delivered these innovations to our members is something I am particularly proud of.\"
Bec is careful not to claim the credit alone. Her answers about colleagues carry the same instinct.
\"I've been incredibly lucky to work with so many wonderful people across the organisation throughout my time at BankVic,\" she says.
\"Whether it's been team members, project colleagues, executives, or Board members, I've had the opportunity to learn from and work alongside some truly dedicated and talented people.\"
Invited to name some she’s enjoyed working with, Bec defers.
\"If I started naming individuals, there would be far too many to mention, which is a testament to the quality of people we have across the organisation.\"
Life has not stood still outside the office, either. Bec arrived in 2009 and has been through a good deal since: homes bought, travels taken, engagements celebrated, and all of the other big moments that accumulate across seventeen years of adult life.
\"I often say that I feel like I've grown up at BankVic. It has been a constant throughout all of those milestones, which makes my connection to the organisation feel particularly special.\"
For anyone weighing up BankVic against somewhere else, Bec draws directly on her own experience as proof.
\"If you're looking for a workplace where you can build a long and rewarding career, I'd strongly encourage you to consider BankVic. For me, the fact that I've been here for close to 17 years speaks for itself.\"
The opportunity to keep growing is what Bec comes back to most. She talks about working across different teams, contributing to a wide range of projects, and building skills in areas she had not anticipated.
\"That variety has kept my work interesting and has allowed me to continually learn and develop new skills without needing to look elsewhere.\"
The best piece of advice Bec has carried through her career is straightforward, and she has found it worth heeding.
\"Take every opportunity you can. It's a simple piece of advice, but it has certainly helped me.\"
Nearly seventeen years in, the evidence is clear that Bec has done exactly that, and with great success.
![\"Rebecca](\"https://www.datocms-assets.com/28619/1701320764-rebecca-web.png\" "\\"Rebecca")
Protecting the things that matter most is a key part of any strong financial plan. For many of us, that means looking after our home and the people we care about. Depending on where you live, there may also be a higher risk of natural hazards that can impact your property. These can include bushfires, floods, severe storms and cyclones. In these articles, we’ll walk through some of the most common risks and share practical steps to help you prepare your home and support your safety before a major event.
\nBefore you begin, it’s important to keep these essentials in mind:
1. Have an emergency evacuation plan ready and be prepared to leave early if advised.
2. Always follow the advice of local authorities and emergency services.
3. If you plan to stay and defend your property, ensure you have a well-prepared and safe plan in place.
4. Review your insurance policy regularly so you understand what’s covered and any exclusions that may apply.
Preparing early can help reduce the impact a bushfire may have on your home and property. It’s also important to review your insurance regularly. Check that your level of cover reflects the current replacement value of your home and belongings, and that you understand what is included in your policy.
\nHere are some practical steps you can take too:
\nIf you need help with your insurance, please visit bankvic.com.au/insurance or contact us on 13 63 73 for a free no-obligation quote.
\nProtecting the things that matter most is a key part of any strong financial plan. For many of us, that means looking after our home and the people we care about. Depending on where you live, there may also be a higher risk of natural hazards that can impact your property. These can include bushfires, floods, severe storms and cyclones. In these articles, we’ll walk through some of the most common risks and share practical steps to help you prepare your home and support your safety before a major event.
\nBefore you begin, it’s important to keep these essentials in mind:
1. Have an emergency evacuation plan ready and be prepared to leave early if advised.
2. Always follow the advice of local authorities and emergency services.
3. If you plan to stay and defend your property, ensure you have a well-prepared and safe plan in place.
4. Review your insurance policy regularly so you understand what’s covered and any exclusions that may apply.
Combining strong winds, heavy rain and flying debris, cyclones can be devastating. Preparing early can help reduce the impact a cyclone may have on your home and property. It’s also important to review your insurance regularly. Check that your level of cover reflects the current replacement value of your home and belongings, and that you understand what is included in your policy.
\nHere are some practical steps you can take too:
\nIf you need help with your insurance, please visit bankvic.com.au/insurance or contact us on 13 63 73 for a free no-obligation quote.
\n\n
At the end of financial year (EOFY) your focus may turn to your tax return. It is also a great time to review your overall financial position and set yourself up for the financial year ahead.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"With household budgets still feeling the impact of higher living costs, taking stock of your income, spending, savings and debt can help you identify opportunities to make your money work harder and smarter.
\nThe end of financial year brings together much of the information needed to understand your financial situation.
\nAs you gather documents for your tax return, it's also the ideal opportunity to look at:
\nA simple annual check-in can help ensure your money is aligned with your goals.
\nMany everyday expenses have increased over recent years, making it more important than ever to understand where your money is going.
\nAs you review the past 12 months, consider:
\nSmall savings across multiple areas can add up over time, so take stock now and cancel anything you no longer use (or forgot you’re still paying for).
\nStart by prioritising essential expenses such as housing, food, utilities, transport and loan repayments. Then review discretionary spending and identify areas where you may be able to redirect money towards savings or other financial goals.
\nBudgeting isn't about restricting yourself. It's about making informed decisions about where your money goes.
\nIf you're expecting a tax refund, consider how it could support your future goals.
\nSome options include:
\nAs part of your financial health check, consider:
\nThe end of financial year is more than a tax deadline. It's a natural opportunity to pause, reflect and plan. Small actions today can help create greater financial security and confidence for the future.
\nIf you have any questions about your banking options, call us on 13 63 73.
\n\n
Tax time, end of financial year sales, and the rush to get finances in order before 30 June create a predictable set of conditions that scammers plan for.
\nYou're expecting communications from your bank, your super fund, and the ATO. You're shopping more than usual. You're logging into accounts you may not have visited in months. Your guard is lower because the activity feels routine.
\nScammers know this. The lead-up to 30 June and the weeks immediately after are among the most active periods for financial fraud in Australia.
\nHere's what to watch for and what to do.
","isCalloutText":false},{"__typename":"DatoCMS_ArticleRichTextRecord","content":"BankVic will never contact you by email or SMS asking for your internet banking password, card PIN, or a one-time passcode.
\nIf you receive a message claiming to be from us and asking for this information, don't respond. Call us on 13 63 73.
","isCalloutText":true},{"__typename":"DatoCMS_ArticleRichTextRecord","content":"This is the most reported scam type during tax season. Scammers send text messages or emails claiming to be from the ATO or myGov, often telling you that you have a refund waiting, that you owe a debt and must pay immediately, or that your myGov account has been compromised and needs verification.
The links in these messages go to convincing fake websites designed to capture your myGov credentials or your bank details.
What to know
\nThe ATO will never send you an SMS or email with a link and ask you to log in through it. If you receive a message like this, don't click anything. Log in to myGov directly by typing my.gov.au into your browser.
\nScammers send messages claiming you're owed a refund from the ATO, Medicare, or a private health fund, and ask you to confirm your bank details to receive the payment. The request feels legitimate because you may be expecting a refund anyway.
\nWhat to know
\nThe ATO processes refunds through myGov and your registered bank account. No agency will contact you out of the blue to confirm bank details. If you're unsure whether a refund is legitimate, log in to myGov directly or call the ATO on 13 28 61.
\nThe volume of online shopping during EOFY sales creates cover for fake listings, items that never arrive, and payment scams on platforms including Facebook Marketplace and Gumtree. Sellers are also targeted: fake payment confirmations designed to convince a seller that money has been received before the item is handed over.
\nWhat to know
\nAvoid paying by bank transfer or gift card for private sales. Where possible, inspect items in person before paying. If a deal looks unusually good relative to the market, it probably is.
\n
EOFY prompts people to review their superannuation, and scammers exploit that. Fake emails claiming to be from your super fund encourage you to log in to check your balance or update your details. Fake financial advisers offer EOFY contribution strategies that turn out to be investment scams.
What to know
\nAccess your super fund only by typing the fund's address directly into your browser or through the official app. If you receive unsolicited financial advice around EOFY, verify the adviser's licence at moneysmart.gov.au/check-your-adviser
\nPeople seeking help lodging tax returns can be targeted by fake tax agents advertising online or through social media. These operators may charge fees, collect your personal information, and submit fraudulent returns on your behalf, directing refunds to their own accounts.
\nWhat to know
\nRegistered tax agents must be listed with the Tax Practitioners Board. Check before engaging anyone at tpb.gov.au
","isCalloutText":false},{"__typename":"DatoCMS_ArticleRichTextRecord","content":"Work through this before and during tax season.
\nBefore you click anything, ask: did I initiate this contact? If the answer is no, go directly to the source. Type the web address yourself, or call the organisation on a number you've sourced independently
","isCalloutText":true},{"__typename":"DatoCMS_ArticleRichTextRecord","content":"BankVic is proud to announce it has become a participating lender in the Australian Government 5% Deposit Scheme, opening up government-backed home ownership support to eligible members through their own bank.
","isCalloutText":true},{"__typename":"DatoCMS_ArticleRichTextRecord","content":"BankVic has been helping police, emergency services workers, and health professionals with their financial lives for more than 50 years. Joining the scheme means members now have one more reason to bring their home ownership journey to a bank that already understands how they work, what they earn, and what they need.
\nCEO Anthony De Fazio said the milestone reflects what the organisation exists to do.
\n\n\n\"We are honoured to join the Australian Government 5% Deposit Scheme as a participating lender. Home ownership is one of the most significant goals our members work toward, and being able to support them through this scheme is a genuine reflection of what BankVic is here to do. Our members serve their communities every day. Helping them get into their own home sooner is one of the most meaningful things we can offer in return.\"
\n
The Australian Government 5% Deposit Scheme makes home ownership more achievable by helping eligible first home buyers purchase with a minimum 5% deposit, with a government guarantee. Single parents and legal guardians may be eligible with a minimum 2% deposit. There are no income caps, no waitlists, and eligible buyers can avoid the cost of Lenders Mortgage Insurance.
\nChief Growth & Experience Officer Rachel Morley said BankVic's Home Loan Mentors are well placed to help members make the most of the Scheme.
\n\n\n\"Our Home Loan Mentors are already partnering alongside members at every stage of their home buying journey. As a participating lender, we can now bring the scheme directly into those conversations -helping members understand how it may combine with other supports they're eligible for. For members who have been saving and are close to taking their first step into home ownership, this has the potential to bring their plans forward in a meaningful way.\"
\n
More information about the Scheme and borrower eligibility is available here and at firsthomebuyers.gov.au
\nTo speak with a BankVic Home Loan Mentor about your options, call us on 13 63 73, or book an appointment online.
\nRising living costs are affecting many Australian households. Higher petrol prices, increasing grocery bills, and ongoing economic uncertainty are placing pressure on everyday budgets. Setting up or reviewing a household budget to find where you might be able to reduce your expenses is really important.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"During periods of economic pressure, focusing on essential expenses is critical for financial wellbeing. Prioritise housing, food, utilities, transport, and minimum loan repayments before discretionary spending. Consider changing your billing cycles to make smaller more frequent payments e.g. from quarterly to monthly, as this may reduce the impact on your household budget.
\nUsing banking tools and resources to track spending can help identify areas where temporary adjustments may ease cost of living stress. Visit the BankVic Financial Wellbeing Hub to learn more.
\nFuel costs are one of the most searched and most felt cost of living pressures. While prices fluctuate, members can reduce the impact of petrol costs by making small, practical changes below:
\nThe current economic climate is challenging, but proactive steps and early access to hardship support can make a real difference. Managing petrol costs, reviewing spending, and seeking help when needed, all contribute to stronger financial wellbeing.
\nYou don’t have to manage cost of living pressures alone - support and guidance are available.
\nIf you've been struggling to pay your loan or credit card repayments, you may be experiencing financial hardship. If you get in touch with us, we can look at ways to help you get back on track. Call us on 13 63 73 to discuss how we can help or visit BankVic's Financial Hardship page for more information.
\nThe Australian Government has announced that the national cheque system will be fully phased out. Read more to understand how this may affect you.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"We want to let you know about some important upcoming changes to the way cheques are used in Australia.
The Australian Government has announced that the national cheque system will be fully phased out by 2030. This is part of a broader effort to modernise Australia’s payments infrastructure, making it more efficient and secure for everyone.
To support a smooth transition, these changes will happen in stages. Below are the key dates that are most relevant to you.
You can continue to deposit cheques at Australia Post using a Bank@Post QR code.
Until 30 June 2026, you can continue to deposit cheques:
After 1 July 2026, cheque deposits will be available through Australia Post’s Bank@Post network.
BankVic has partnered with Australia Post to give you access to cheque deposit services at more than 3,400 Post Offices across Australia (including over 1,800 in rural and remote locations).
With key changes approaching, now is a good time to start planning how you’ll manage payments without cheques.
You may wish to begin using:
To support this transition, BankVic has increased BPAY, Osko and daily EFTPOS transaction limits on your account from April 2026.
Cheques have served Australians well for many decades, and we understand that for some members, they remain a familiar and trusted way to manage money.
We know this change may take some adjustment, and we’re here to support you. Over the coming months, we’ll continue to share guidance and resources to help you transition to alternative payment options.
If you’d like to discuss what options may work best for you, our team is here to help.
Why are cheques being phased out?
The Australian Government has announced that the national cheque system will be fully phased out by 2030. With fewer people using cheques, the infrastructure required to support them is becoming harder to maintain, and payments are increasingly moving to faster and more secure digital options.
When will I no longer be able to use cheques?
Key changes include:
What are my alternatives to using cheques?
There are a range of safe and convenient payment options, including:
Will I still be able to deposit cheques after July 2026?
Yes. You can continue to deposit cheques through Australia Post using Bank@Post.
What support is available if I need help?
We understand this change may take some adjustment. Our team is here to support you with guidance and one-on-one help to find payment options that suit your needs.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"Eix6VvD2ToG7ADGNSurv2Q","pageTitle":"A trip down memory lane with Mark Elder","slug":"memory-lane-mark-elder","metaDescription":"Mark Elder joined BankVic in 2005, when it was known as Police Credit. He was drawn to the bank's roots, which were front of mind for everyone who walked through the doors. Twenty-one years on, as Head of Risk Operations, he's seen the organisation grow, evolve, and recommit to what made it distinct in the first place. He takes us through his journey with BankVic.","ogTitle":"A trip down memory lane with Mark Elder","ogDescription":"Mark Elder joined BankVic in 2005, when it was known as Police Credit. He was drawn to the bank's roots, which were front of mind for everyone who walked through the doors. Twenty-one years on, as Head of Risk Operations, he's seen the organisation grow, evolve, and recommit to what made it distinct in the first place. He takes us through his journey with BankVic.","ogImage":{"url":"https://www.datocms-assets.com/28619/1778734825-mark-elder.jpg"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Member Matters"}],"firstPublishedAt":"2026-05-14T15:04:04+10:00","articleSearchDescription":"Mark Elder joined BankVic in 2005, when it was known as Police Credit. He was drawn to the bank's roots, which were front of mind for everyone who walked through the doors. ","date":"2026-05-19","title":"A trip down memory lane with Mark Elder","backgroundImage":{"alt":null,"width":3780,"height":1890,"title":null,"focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1753083296-careers-website-banner_1920x1080px-3.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1753083296-careers-website-banner_1920x1080px-3.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1753083296-careers-website-banner_1920x1080px-3.png?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1753083296-careers-website-banner_1920x1080px-3.png?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1753083296-careers-website-banner_1920x1080px-3.png?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1753083296-careers-website-banner_1920x1080px-3.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w,https://www.datocms-assets.com/28619/1753083296-careers-website-banner_1920x1080px-3.png?auto=compress&crop=focalpoint&dpr=1.5&fit=crop&fm=png&h=800&w=2000 3000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgFCgoFBQwFBQUFBREJCgUMFxMZGBYTFhUaHysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLBQUFEAUFEC8cFhwvLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAVAAEBAAAAAAAAAAAAAAAAAAAABP/EABQQAQAAAAAAAAAAAAAAAAAAAAD/xAAWAQADAAAAAAAAAAAAAAAAAAAAAwX/xAAUEQEAAAAAAAAAAAAAAAAAAAAA/9oADAMBAAIRAxEAPwCoBYJAAH//2Q==","aspectRatio":2.5,"width":2000,"height":800,"alt":null}},"author":null,"summaryHeading":"A trip down memory lane with Mark Elder","summaryText":"Mark Elder joined BankVic in 2005, when it was known as Police Credit. He was drawn to the bank's roots, which were front of mind for everyone who walked through the doors.
\nTwenty-one years on, as Head of Risk Operations, he's seen the organisation grow, evolve, and recommit to what made it distinct in the first place. He takes us through his journey with BankVic.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"Mark came from a major bank, and says the difference was immediately noticeable, and welcome.
\n\"Having worked at a major bank before, the difference is significant. The capacity to be known and appreciated by members of different teams, as well as the appreciation of members, is totally different. It makes you really feel appreciated.\"
\nThat sense of being known and valued shaped a lot of what came next for Mark. His trademark hard work and collaborative style saw him in various roles over the years, including Manager Home Loan Centre, Manager Credit Risk, Operations Specialist, Manager Credit Decisioning, and Operations Manager, before stepping into his current role as Head of Risk Operations.
\nOne stint in particular sticks with him.
\n\"I was meant to be Relief Manager at Clayton for two months. I ended up there for eleven.\"
\nIt's the kind of detour that says a lot about Mark’s commitment to BankVic. He goes where he is needed, and he tends to stay until the job is done properly.
\nTwo projects stand out for Mark as the work he is most proud of.
\n\"There are a number of projects I have been heavily involved in. The two that stand out are building the loan origination platform and the Anti-Money Laundering transaction monitoring program. Both of these were really collaborative projects, which involved a number of different people and departments all with a common goal.\"
\nBoth pieces of work shape how the bank operates today, and came together because the people involved were willing to work across team lines.
That collaborative streak carries through to how Mark talks about colleagues, current and former.
\"There are a number that stand out. Joe Dascoli, we played footy together many years ago. David Lawler has always been supportive, maybe because I'm a Richmond supporter. Simon James, who started not long after me and has always been great to bounce things off. Michelle Ferry, Frances and Apsi, who were there in the early days when we were doing loan admin work in the lending team.\"
\nThen there's the team around him now, and one more name worth a mention.
\n\"All of my current team are so supportive of me and our members. And I should probably mention Nathan, my son, who is now also working at BankVic.\"
\nTwenty-one years means plenty has happened outside the office, too.
\n\"I've added to my children with my youngest, Lily, who is my only girl. I've been president of my local cricket club for a number of years, started playing soccer, and became a grandfather for the first time late last year.\"
\nAsked what he enjoys about working at BankVic, Mark goes back to the people.
\n\"One thing that is great about working at BankVic is you get to know people of all levels. The CEO and executives take a genuine interest in you. I get to help influence changes that benefit our members, and the membership base are really appreciative of how we work to help them. That is great when those members are also helping the community. The fact that BankVic gives back to community groups is also something I really appreciate.\"
\nLooking ahead, Mark sees plenty to be optimistic about, particularly the strong focus on the bank's founding bond.
\nFor anyone weighing up BankVic against another option, Mark's take is short and clear, drawing on the best advice he ever received.
\n\"The most helpful advice I received was to stop, think, and use good judgement. I can't recall who said it to me, but it has been a godsend.\"
\nIt's a fitting reflection from someone who has spent 21 years at a place where good judgement, and good people, have stayed at the centre of how things get done.
\n\n![\"Mark](\"https://www.datocms-assets.com/28619/1778734825-mark-elder.jpg\")
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"RkJUsprFSeiOYzBGqNuL4Q","pageTitle":"What type of home loan is right for you? ","slug":"what-type-of-home-loan-is-right-for-you","metaDescription":"Choosing the right home loan is a big decision. A BankVic Home Loan Mentor can guide you to a loan that fits your lifestyle and financial goals.","ogTitle":"What type of home loan is right for you? ","ogDescription":"Choosing the right home loan is a big decision. A BankVic Home Loan Mentor can guide you to a loan that fits your lifestyle and financial goals.","ogImage":{"url":"https://www.datocms-assets.com/28619/1764031318-what-type-of-home-loan.jpg"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"First Home Buyer"}],"firstPublishedAt":"2025-11-25T11:43:01+11:00","articleSearchDescription":"An important decision is choosing the type of home loan that fits your financial goals. This choice will shape your repayments and lifestyle. Your BankVic Home Loan Mentor is here to help. ","date":"2025-12-01","title":"What type of home loan is right for you? ","backgroundImage":{"alt":"What type of home loan is right for you","width":1920,"height":1080,"title":"What type of home loan is right for you","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1764031318-what-type-of-home-loan.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1764031318-what-type-of-home-loan.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1764031318-what-type-of-home-loan.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1764031318-what-type-of-home-loan.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1764031318-what-type-of-home-loan.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1764031318-what-type-of-home-loan.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLChILDhgQDhIQDh0ZCw4YFx8lGBYVFhUaHysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHRAQHC8cIhwvLy8vLy87Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAYAAACAwAAAAAAAAAAAAAAAAAABQMEBv/EAB8QAAEDBAMBAAAAAAAAAAAAAAEAAgQDBRIhExQxBv/EABQBAQAAAAAAAAAAAAAAAAAAAAP/xAAYEQADAQEAAAAAAAAAAAAAAAAAARICEf/aAAwDAQACEQMRAD8AR2EQBX20J66nb68jEBqw9pJ5fSnUJzu+NlFpsLC6SXuBBj1MsQhUvryQ0bKEVMaEf//Z","aspectRatio":2.5,"width":2000,"height":800,"alt":"What type of home loan is right for you"}},"author":{"name":"Angela Martin","role":"Financial Wellbeing Program Manager","aboutTheAuthor":""},"summaryHeading":"","summaryText":"
At this stage you may chosen to buy a property, saved your deposit, and have a good idea of how much you can borrow. Now comes one of the most important decisions - choosing the type of home loan that fits your lifestyle and financial goals. This choice will shape how your repayments look and feel for years to come. The good news? You don’t have to figure it out alone. Your BankVic Home Loan Mentor is here to help.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"A fixed rate loan means your interest rate stays the same for a set period - usually between 1 to 5 years.
\nWith a variable rate loan, your interest rate can go up or down over time, which means your repayments may change too.
\nCan’t decide between fixed and variable? A split loan lets you combine both.
\nReady to take the next step?
Reach out to our BankVic Home Loan Mentors to help you find out what type of home loan is right for you.
We’re here to help
If you have any questions about buying your first home, visit www.bankvic.com.au/home-buying/first-home-buying, call 13 63 73 or visit www.bankvic.com.au/book-appointment to make an appointment with a BankVic Home Loan Mentor.
On 5 May 2026, the Reserve Bank of Australia announced an increase to the official cash rate from 4.10% to 4.35% - an increase of 0.25%.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"BankVic’s variable rate home loan accounts will be adjusted by the same rate of 0.25%, with the changes effective from 19 May 2026.
\nWe will be writing to all our home loan members soon to let them know their new loan details and repayments.
\nWe are also increasing interest rates on savings accounts, which will be effective 1 June 2026.
\n![\"BankVic](\"https://www.datocms-assets.com/28619/1778134748-savings-rate-changes-effective-1-june-2026.png\")
For more information on the RBA decision, view the full statement by RBA Governor Michele Bullock.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"NP-V1-JJT9i9QGLt8q-HaQ","pageTitle":"BankVic appoints Jacqui Colwell to Board","slug":"jacqui-colwell-appointed-to-board","metaDescription":"BankVic has appointed Jacqui Colwell as a Non-Executive Director.","ogTitle":"BankVic appoints Jacqui Colwell to Board","ogDescription":"BankVic has appointed Jacqui Colwell as a Non-Executive Director.","ogImage":null,"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Annual general meeting"},{"categoryTitle":"Annual review"},{"categoryTitle":"Annual report"},{"categoryTitle":"Board"}],"firstPublishedAt":"2026-05-01T13:31:49+10:00","articleSearchDescription":"BankVic has appointed Jacqui Colwell as a Non-Executive Director.","date":"2026-05-05","title":"BankVic appoints Jacqui Colwell to Board","backgroundImage":{"alt":"BankVic AGM","width":3417,"height":1300,"title":"BankVic AGM","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1695181889-fb-cover-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1695181889-fb-cover-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1695181889-fb-cover-banner.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1695181889-fb-cover-banner.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1695181889-fb-cover-banner.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1695181889-fb-cover-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w,https://www.datocms-assets.com/28619/1695181889-fb-cover-banner.jpg?auto=compress&crop=focalpoint&dpr=1.5&fit=crop&fm=png&h=800&w=2000 3000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgWFRETEhgNDQ0PDxEOFg0NFxMZGBYVIiEdHysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHBAPHDscFig1NS8vLy87Oy8vLy8vOy87Ly8vLy87Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAYAAACAwAAAAAAAAAAAAAAAAAFBgABA//EAB8QAAEDAwUAAAAAAAAAAAAAAAABAxECBAYFEzIzNP/EABYBAQEBAAAAAAAAAAAAAAAAAAQGA//EABsRAAAHAQAAAAAAAAAAAAAAAAABAgMEBTER/9oADAMBAAIRAxEAPwAMuSuuW6SgV0jJdluVE5POa23ArJ1QyZ6BMyVB31LLanLeKSCnV0FAE0rPNGxylD//2Q==","aspectRatio":2.5,"width":2000,"height":800,"alt":"BankVic AGM"}},"author":{"name":"Corporate Governance","role":"","aboutTheAuthor":""},"summaryHeading":"BankVic appoints Jacqui Colwell to Board","summaryText":"BankVic has appointed Jacqui Colwell as a Non-Executive Director.
With more than 25 years’ experience in banking and financial services across Australia, Jacqui brings deep expertise in risk, regulation and compliance, financial oversight, governance, fintech, and business transformation.
Her career includes co-founding Judo Bank and serving as its Chief Risk Officer (2016–2021), Chief Risk Officer of NAB’s Personal Bank, and State General Manager of NAB’s Business Bank for Victoria, Tasmania and SA/NT.
Jacqui also serves on several boards across the financial services and technology sectors, including Plenti Group Limited, Damisa Technologies Ltd, Wise Australia Pty Ltd, and the Catholic Development Fund.
\n“I am excited to join BankVic and bring my experience in banking and payments, risk, and technology to the Board,” Jacqui said. “I have the utmost respect for our members and the work they do for the community, and it is a privilege to contribute to BankVic’s future.”
\nBoard Chair Faith Page and CEO Anthony De Fazio welcomed Jacqui to BankVic.
\n“We are delighted to welcome someone of Jacqui’s calibre to the Board. She brings extensive experience in banking, risk and digital innovation, along with valuable insights,” Faith said.
\n“Jacqui’s experience will be a strong addition to the Board as we continue to grow and enhance the experience we deliver to our members,” Anthony said.
\nJacqui’s term commences on 5 May 2026.
\n![\"Jacqui](\"https://www.datocms-assets.com/28619/1777608301-jacqui-colwell-edited.png\" "\\"New") | \n\n |
\nJacqui Colwell\n | \n\n |
Three positions on the BankVic Board of Directors will become vacant in November 2026, and the Board is therefore calling for nominations from eligible members.
\nThis means that three positions on the BankVic Board of Directors will become vacant in 2026.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"In accordance with our Constitution:
\nBankVic is an Authorised Deposit-taking Institution (ADI) regulated by the Australian Prudential Regulation Authority (APRA). As such, strict standards are in place to ensure the safety of members’ deposits.
\nThe supervision by APRA, combined with the provisions of the Corporations Act 2001 as administered by the Australian Securities and Investments Commission (ASIC), results in Directors assuming legal responsibilities relating to many aspects of the bank.
\nAPRA requires candidates for Director positions, incumbent Directors and other responsible persons of ADIs to comply with rigorous standards relating to their fitness and propriety to undertake and/or remain in such roles.
\nCandidates should be able to demonstrate knowledge of the economic, regulatory and legal framework in which BankVic operates; and understand and appreciate the history and ethos of our mutual structure.
\nAll nominated candidates will be required to provide personal information that satisfies the criteria relating to such standards prior to being able to stand as a candidate for election.
\nSuch standards include, but are not limited to skill, knowledge and competence; character; diligence; honesty; and integrity and judgement to perform the duties of a Director of an ADI. APRA’s Prudential Standard CPS 520 Fit and Proper dealing with Directors’ fitness and propriety is available at www.apra.gov.au
\nPersons both nominated and elected may be required to provide further information or undertakings. Those persons elected will also be required to actively participate in a continuous professional development program to a level that satisfies APRA requirements to remain a Director of BankVic.
\nThe Board is committed to high standards of corporate governance. This includes a commitment to diversity, and to ensuring the Board collectively has the range of appropriate skills and experience, including in finance, governance, strategy, or risk.
\nFollowing the close of the Nominations Period on 30 June 2026, a Nominations Panel will be convened.
\nThe Nominations Panel will assess the experience, skills and qualifications a nominee would bring to the Board, and whether they are appropriate for the Board to effectively govern a bank in a complex, competitive, and highly-regulated environment.
\nThe Nominations Panel will consider the Board Skills and Experience Composition Matrix in assessing candidates’ suitability to nominate as a BankVic Director.
\nThe Board encourages and respects the right of all eligible members to consider nominating. This role is a significant time commitment, and the Board encourages members to gain an understanding of the role and responsibilities of a Director before nominating.
\nAll qualifying nominees are required to be interviewed by the Nominations Panel in accordance with BankVic’s Fit and Proper Policy. If you do not make yourself available for interview your nomination will be withdrawn.
\nNominees are encouraged to forward their nominations and complete the requisite information requests, at the earliest possible time. Unless an assessment of fitness and propriety in accordance with APRA standards has already been made by BankVic, nominees will be required to meet with the Nominations Panel to assess their fitness and propriety to be a Director. This will occur prior to the election process.
\nShould the number of candidates determined by the Nominations Panel as eligible to stand exceed the number of Directors to be elected, a ballot will be conducted.
\nThe Board, as representatives for the Members and to ensure strong and sustainable governance, may indicate their support for a particular candidate or candidates and may offer their rationale for that support in election materials.
\nCandidates are encouraged to speak with the Chair of the BankVic Board in advance of nomination to understand the role and expectations of a BankVic Director, and to review the BankVic Director Nominations Guide.
\nIf you wish to take up the opportunity to speak with the Chair, or wish to obtain a copy of the Nominations Guide, please contact the Company Secretary:
\nPenny Maroulis
Company Secretary
0455 020 585
cosec@bankvic.com.au
By order of the Board
\nDownload a copy of 'Director elections 2026: Call for nominations'
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"NKfpsU5xQzyXunt__0Wihw","pageTitle":"Online safety education with eSafety ","slug":"online-safety-education-with-esafety","metaDescription":"BankVic members were recently invited to a live webinar presented in partnership with eSafety. The session was designed to provide scam prevention information and build digital confidence.","ogTitle":"Online safety education with eSafety ","ogDescription":"Online safety education with eSafety ","ogImage":{"url":"https://www.datocms-assets.com/28619/1772761850-tb-1715_esafety_banner-copy-1-1.jpg"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Financial wellbeing"}],"firstPublishedAt":"2026-04-16T13:07:19+10:00","articleSearchDescription":"BankVic members were recently invited to a live webinar presented in partnership with eSafety. The session was designed to provide scam prevention information and build digital confidence.","date":null,"title":"Online safety education with eSafety ","backgroundImage":{"alt":"eSafety Commissioner webinar","width":1920,"height":1080,"title":null,"focalPoint":{"x":0,"y":0.99},"url":"https://www.datocms-assets.com/28619/1772761850-tb-1715_esafety_banner-copy-1-1.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&fp-x=0.0&fp-y=0.99&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1772761850-tb-1715_esafety_banner-copy-1-1.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&fp-x=0.0&fp-y=0.99&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1772761850-tb-1715_esafety_banner-copy-1-1.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&fp-x=0.0&fp-y=0.99&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1772761850-tb-1715_esafety_banner-copy-1-1.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&fp-x=0.0&fp-y=0.99&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1772761850-tb-1715_esafety_banner-copy-1-1.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&fp-x=0.0&fp-y=0.99&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1772761850-tb-1715_esafety_banner-copy-1-1.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&fp-x=0.0&fp-y=0.99&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLCg4LDhgaDg0NDh0VFhEYFxMZGBYVFhUmKy0jHR0oHRUiJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0PFRAQHDscFhwvLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAYAAACAwAAAAAAAAAAAAAAAAAABgMEB//EACAQAAICAQMFAAAAAAAAAAAAAAECAAMEEzKRBREUIjH/xAAVAQEBAAAAAAAAAAAAAAAAAAABAv/EABYRAQEBAAAAAAAAAAAAAAAAAAEAEf/aAAwDAQACEQMRAD8Ac8Xo4SzZLeZhWLQVVT8jCqrqbRxJLFBQ9wDGALOsfpd/lklTCOtaLrn1HEI14X//2Q==","aspectRatio":2.5,"width":2000,"height":800,"alt":"eSafety Commissioner webinar"}},"author":{"name":"BankVic team","role":"","aboutTheAuthor":""},"summaryHeading":"Online safety education with eSafety ","summaryText":"Staying safe online is a constant challenge. Scammers and criminals continue to find ways to access private accounts and gain access to personal information.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"BankVic members were recently invited to a live webinar presented in partnership with eSafety. The session was designed to provide scam prevention information and build digital confidence.
\nMembers were taken through some simple, practical ways to protect personal and financial information online, supported by trusted eSafety resources.
Topics covered in the webinar included:
More information and resources about scam prevention are in our BankSafe hub at bankvic.com.au/banksafe.
\nThe Be Connected program is a national initiative designed to help Australians build essential digital skills and navigate the online environment with confidence.
\nThe program offers a variety of free ways to learn, including a website with over 650 resources, regular live online safety presentations, free face-to-face computer classes and support through a national network of over 4,000 community partners.
\nMembers can learn practical skills to avoid scams, navigate internet banking safely, make secure online payments and much more.
\nBe Connected is jointly delivered by the eSafety Commissioner, the Department of Social Services and Good Things Australia, working together to empower individuals and communities to thrive safely in the digital age.
\nTo learn more about getting started using Be Connected resources, watch this video, sign up to become a registered learner and subscribe to the Be Connected monthly newsletter.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"dsB47GNOQNSMAVVTg6Bokw","pageTitle":"Significant Event Notice: Future Super RSA","slug":"significant-event-notice","metaDescription":"This notice contains important information about the termination of BankVic’s Super Future product (namely the winding up of BankVic’s Retirement Savings Accounts, being accounts governed by Retirement Savings Accounts Act 1997 (Cth).","ogTitle":"Significant Event Notice: Future Super RSA","ogDescription":"This notice contains important information about the termination of BankVic’s Super Future product (namely the winding up of BankVic’s Retirement Savings Accounts, being accounts governed by Retirement Savings Accounts Act 1997 (Cth).","ogImage":null,"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Latest news"}],"firstPublishedAt":"2026-03-31T09:19:03+11:00","articleSearchDescription":"This notice contains important information about the termination of BankVic’s Super Future product.","date":"2026-04-01","title":"Significant Event Notice: Future Super RSA","backgroundImage":{"alt":"BankVic blue banner","width":1920,"height":582,"title":"BankVic blue banner","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgVDRYUDhgQDg0NDRINFhEYFx8gGBYTIhUaHysjGh0oHSEWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHA4KHDscFh07Oy8vLy8vLy8vLy8vOzsvLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAYAAACAwAAAAAAAAAAAAAAAAAAAwQGB//EACAQAAAFAwUAAAAAAAAAAAAAAAABAgMEBTRxESEyQWH/xAAWAQEBAQAAAAAAAAAAAAAAAAAGBQT/xAAaEQACAwEBAAAAAAAAAAAAAAAAAQMSMREC/9oADAMBAAIRAxEAPwCntqMlHoHxX1plJ27CGuZiSxcFkOpOUJ600eiS1KipLwAVQ7csABadK7NnnD//2Q==","aspectRatio":2.5,"width":2000,"height":800,"alt":"BankVic blue banner"}},"author":null,"summaryHeading":"Significant Event Notice: Future Super RSA","summaryText":"This notice contains important information about the termination of BankVic’s Super Future product (namely the winding up of BankVic’s Retirement Savings Accounts, being accounts governed by Retirement Savings Accounts Act 1997 (Cth).
\n","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"This notice is issued and effective on 1 April 2026 by Police Financial Services Limited (ACN 087 651 661) (BankVic) (ABN 33 087 651 661, AFSL and Australian Credit Licence 240293) as issuer of the BankVic Super Future Retirement Savings and Pension Accounts (Account or RSA Product).
\nThe RSA Product will be terminated on 30 June 2026 (Termination Date).
\nPursuant to the relevant financial services legislation and the Product Disclosure Statement dated 1 October 2017 relating to the RSA Product, BankVic may terminate the RSA Product for any reason and may wind-up the Accounts after paying outstanding benefits to holders of the Accounts and paying outstanding expenses (including expenses relating to the winding up of the RSA Product).
\nThe termination of the RSA Product will impact each member differently depending on the type of Account held. BankVic’s RSA Product has Accumulation Accounts (which operate like superannuation accounts) and Pension Accounts. Please see below for specific information and important notices relating to these Accounts.
\nIf you are eligible to receive your benefits in cash (for example, if you are aged 65 or over or you have met another condition of release), you may close your RSA Account by requesting that we transfer your Account balance to another bank account operated by you. Alternatively, you may also request that your benefits be transferred to another superannuation fund, where you may be able to start a new pension.
\nIf you are not eligible to receive your benefits in cash, you must transfer your benefits to another superannuation fund.
\nIf you are eligible and wish for your benefits to be transferred to another bank account operated by you, please complete the attached withdrawal form or ATO Rollover form and return it to us by 19 June 2026.
Otherwise, you can nominate another superannuation fund for the transfer of your benefits by either:
Any transfer request or withdrawal form must be received by BankVic by 19 June 2026 and will be implemented on or before 30 June 2026. No fees will apply to any withdrawal requests received following the date of this letter.
\nIf you do not take any of the actions described above, the balance of your RSA Account will be transferred to the ATO on 30 June 2026, or as soon as reasonably practical after this date.
\nTo confirm, your benefits will be transferred to the ATO if:
\nBankVic will transfer your benefits to the ATO without your consent on or after 30 June 2026 because BankVic expects its approval as an issuer of RSA products will be terminated from this date, and accordingly believes that transfers to the ATO will be in the best financial interests of its RSA Account holders when BankVic’s RSA Product is terminated.
\nIf your benefits are transferred to the ATO, you may be able to claim your benefits from the ATO (by requesting that they be rolled over to another nominated fund) or the ATO may transfer the benefits to another “active” RSA provider or superannuation account it may find in your name. You should seek independent advice if your benefits are transferred to the ATO.
\nSuperannuation money held by the ATO may attract interest; however, the money will not incur fees and costs or provide insurance cover. The rate of interest payable by the ATO is different to the level of investment earnings that may be payable on superannuation money held by a superannuation fund.
\nIMPORTANT NOTICES FOR PENSION ACCOUNTS
From 19 June 2026, no pension payments will be made to members with Pension Accounts.
As outlined above, you can provide us with instructions by close of business 19 June 2026 to transfer your Pension Account balance to another superannuation fund or to pay your Pension Account balance to another bank account operated by you. The final pension payment made to you (which will be made prior to 19 June 2026) may be adjusted to ensure the Government’s minimum annual pension payment requirement is met. This will take into account your period of membership in the Pension Account. From 19 June 2026, no further pension payments will be made to members with Pension Accounts.
\nIf you are currently receiving a pension, then a withdrawal by cash payment or a transfer to a new superannuation fund may trigger social security and/or taxation implications for you. As we are not aware of your personal circumstances, you should obtain personal financial and taxation advice.
\nIf you receive a Government age pension, you should also contact Centrelink on 132 300 (Monday to Friday, 8am to 5pm) to determine if there are any implications for your age pension.
\nIMPORTANT NOTICES FOR ACCUMULATION ACCOUNTS
\nFrom 1 June 2026, we will cease accepting all contributions to Accumulation Accounts in the RSA Product.
\nFrom 1 June 2026, we will cease accepting requests to rollover or transfer money into Accumulation Accounts. Requests will be denied despite any request being received from you directly, from another RSA provider or superannuation fund or from the ATO (for example, where your request is made via your myGov account). Requests to rollover or transfer amounts into Accumulation Accounts received prior to this date will be processed within usual timeframes.
\nFrom 19 May 2026, you can no longer commence receiving a pension from your RSA Account. After this date, if you would like to use your Accumulation Account balance to commence the payment of a superannuation pension, you will need to consider pension products made available by an alternate superannuation fund.
\nEmployer notifications
\nIf your employer is making contributions to your BankVic RSA Account and you are transferring to a new superannuation fund, you should provide your employer with details of your new superannuation fund:
\nIMPORTANT NOTICES FOR TAX DEDUCTIONS
\nIf you want to claim a tax deduction for any personal superannuation contributions you have made to the Accumulation Account in the current or previous financial year, you must first notify us that you intend to claim a deduction no later than 19 June 2026 and before the date your account balance is paid from the Accumulation Account.
\nA notice of your intention to claim a tax deduction must be in the form of a ‘Notice of intent to claim or vary a deduction for personal superannuation contributions’. A Notice is only valid if we acknowledge the Notice when you still have an account balance in the Accumulation Account. Go to www.ato.gov.au for eligibility criteria and more information on claiming a tax deduction. Consider obtaining tax advice if you need help understanding your eligibility or to claim the tax deduction.
\nPlease note that the information in this notice is general information only and does not take into account your personal financial objectives, situation or needs. Please note that BankVic cannot provide you with financial advice. You should consider obtaining personal financial advice from a financial adviser before making any decisions based on the information in this notice.
\nYou can seek advice through your preferred financial planner.
\nWe have included some frequently asked questions below to assist you and your adviser in deciding how you may exit your RSA Account.
\nOn receipt of your instructions, we will pay or transfer the amount of your account balance(s) in your RSA Account as soon as reasonably practicable. The amount to be withdrawn or transferred will be calculated on the date of payment or transfer, after taking into account applicable fees, costs, taxes and investment earnings up to that date. Usual processing timeframes will apply. No fees will apply to any withdrawal requests received following the date of this notice.
\nAfter your benefits have either been withdrawn or transferred to a new superannuation fund, you will receive an exit statement confirming you have no further benefit or entitlement from your BankVic RSA Account. Your RSA Account will be closed once it has been determined no further amounts will be payable to you.
\nAny death benefit beneficiary nomination you have previously made will cease to have any effect from the date you cease to hold a BankVic RSA Account. You should consider making a new beneficiary nomination in your nominated fund (if any).
\nIf you have any questions, please contact us on 03 9268 9358 between 8.00am - 5.00pm (Melbourne time) Monday to Friday, or email info@bankvic.com.au
\nView the full Significant Event Notice.
\n\n
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"RFwaRFPJSZqGEAAYrZTQNw","pageTitle":"Maximise your interest with BankVic’s Bonus Saver account ","slug":"maximise-your-interest-with-bankvics-bonus-saver-account","metaDescription":"","ogTitle":"","ogDescription":"","ogImage":null,"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"savings accounts"}],"firstPublishedAt":"2026-03-17T13:05:26+11:00","articleSearchDescription":"BankVic’s Bonus Saver account rewards consistent saving behaviour with a competitive rate, when conditions are met. Here are the easy steps to help you reliably earn bonus interest every month. ","date":"2026-03-24","title":"Maximise your interest with BankVic’s Bonus Saver account ","backgroundImage":{"alt":null,"width":1920,"height":1080,"title":null,"focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1773720584-bonus-saver-banner-image-copy.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1773720584-bonus-saver-banner-image-copy.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1773720584-bonus-saver-banner-image-copy.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1773720584-bonus-saver-banner-image-copy.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1773720584-bonus-saver-banner-image-copy.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1773720584-bonus-saver-banner-image-copy.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLEgoXDhgQDg0NDh0QDQ0YFxYZGBYVFiEaMisjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHA0JHDscFhwvLy8vLy8vLy8vLy8vLy8vLy8vLy87Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAXAAADAQAAAAAAAAAAAAAAAAABAgUG/8QAHhAAAgICAgMAAAAAAAAAAAAAAQIAAzKRBEEFERT/xAAVAQEBAAAAAAAAAAAAAAAAAAADAv/EABoRAAIDAQEAAAAAAAAAAAAAAAACARExEgP/2gAMAwEAAhEDEQA/AGoUGkEtLtFyr44gN1MgjN8+R3KvCZjxMjuC/pF4WiDPawJPuCI+BgiQ8VhXB//Z","aspectRatio":2.5,"width":2000,"height":800,"alt":null}},"author":{"name":"Angela Martin","role":"Financial Wellbeing Program Manager","aboutTheAuthor":""},"summaryHeading":"Maximise your interest with BankVic’s Bonus Saver account ","summaryText":"
BankVic’s Bonus Saver account rewards consistent saving behaviour with a very competitive rate, when conditions are met. Here are the easy steps to help you reliably earn bonus interest every month.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"To qualify for bonus interest, you must deposit at least $100 into your Bonus Saver account during the defined calendar month period.
\nTip: Automate your $100 transfer on the 1st of each month so you never miss eligibility.
\nBankVic requires zero withdrawals from the Bonus Saver during the month to earn bonus interest. Any withdrawal forfeits that month’s bonus rate.
\nTip: Use a separate account for bills, transfers, or emergencies to keep the Bonus Saver untouched.
\nEnsure you have deposited $100 before 5:00pm, Melbourne time, on the last day of the calendar month. Interest is calculated daily and paid monthly. Depositing earlier in the month increases the number of days your money earns interest.
\nTip: Deposit early in the month to avoid timing issues.
\nOnce you’ve met the eligibility criteria and set up your Bonus Saver to maximise the interest you can earn, you’ll start seeing the benefits from the following month onward. If you’ve arranged an automated deposit into your Bonus Saver account, you’ll continue to enjoy the rewards each month - sit back, relax, and let your money work for you.
\nIf you open a Bonus Saver account at a variable rate of 4.5%, (this includes a bonus rate of 4.45% plus a standard rate of 0.05%), with $1,000 as an initial deposit, making $100 regular monthly contributions then over 5 years you could earn approx. $966 in interest*.
\n![\"Example\"](\"https://www.datocms-assets.com/28619/1773720607-compound-interest-calculator-1.jpg\")
*This assumes the interest rate remains at the rate listed above.
\nTo open a Bonus Saver account, visit bankvic.com.au, click ‘Login” to access internet banking and then enter your member number and password. Alternatively, you can compare our accounts to find the right one for you.
\nIf you have any questions, call us on 13 63 73.
\nOn 17 March 2026, the Reserve Bank of Australia announced an increase to the official cash rate from 3.85% to 4.10% – an increase of 0.25%.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"BankVic’s variable rate home loan accounts will be adjusted by the same rate of 0.25%, with the changes effective from 31 March 2026.
\nWe will be writing to all our home loan members soon to let them know their new loan details and repayments.
\nWe are also increasing interest rates on savings accounts, which will be effective 1 April 2026.
\n![\"BankVic](\"https://www.datocms-assets.com/28619/1773808132-2026-03-savings-rate-changes-effective-1-april.png\")
For more information on the RBA decision, view the full statement by RBA Governor Michele Bullock.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"Dl3e_lYFSjW7JyNvlMwozQ","pageTitle":"Faith Page named new Chair at BankVic","slug":"faith-page-named-new-chair","metaDescription":"A new Chair has been appointed by the BankVic Board, following the sudden passing of former Chair Michael Liu last month.","ogTitle":"Faith Page named new Chair at BankVic","ogDescription":"A new Chair has been appointed by the BankVic Board, following the sudden passing of former Chair Michael Liu last month.","ogImage":null,"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Annual general meeting"},{"categoryTitle":"Annual review"},{"categoryTitle":"Annual report"},{"categoryTitle":"Board"}],"firstPublishedAt":"2026-02-26T09:25:15+11:00","articleSearchDescription":"A new Chair has been appointed by the BankVic Board, following the sudden passing of former Chair Michael Liu last month.","date":"2026-03-01","title":"Faith Page named new Chair at BankVic","backgroundImage":{"alt":"BankVic AGM","width":3417,"height":1300,"title":"BankVic AGM","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1695181889-fb-cover-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1695181889-fb-cover-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1695181889-fb-cover-banner.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1695181889-fb-cover-banner.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1695181889-fb-cover-banner.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1695181889-fb-cover-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w,https://www.datocms-assets.com/28619/1695181889-fb-cover-banner.jpg?auto=compress&crop=focalpoint&dpr=1.5&fit=crop&fm=png&h=800&w=2000 3000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgWFRETEhgNDQ0PDxEOFg0NFxMZGBYVIiEdHysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHBAPHDscFig1NS8vLy87Oy8vLy8vOy87Ly8vLy87Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAYAAACAwAAAAAAAAAAAAAAAAAFBgABA//EAB8QAAEDAwUAAAAAAAAAAAAAAAABAxECBAYFEzIzNP/EABYBAQEBAAAAAAAAAAAAAAAAAAQGA//EABsRAAAHAQAAAAAAAAAAAAAAAAABAgMEBTER/9oADAMBAAIRAxEAPwAMuSuuW6SgV0jJdluVE5POa23ArJ1QyZ6BMyVB31LLanLeKSCnV0FAE0rPNGxylD//2Q==","aspectRatio":2.5,"width":2000,"height":800,"alt":"BankVic AGM"}},"author":{"name":"Corporate Governance","role":"","aboutTheAuthor":""},"summaryHeading":"Faith Page named new Chair at BankVic","summaryText":"A new Chair has been appointed by the BankVic Board, following the sudden passing of former Chair Michael Liu last month.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"First appointed to BankVic’s Board in November 2018, Faith brings more than 30 years’ experience in banking and financial services, having worked with several high-profile financial institutions and global professional services firms (Ashurst, BDO, EY, Deloitte, and IBM).
\nFaith is an experienced non-executive director and senior executive, with expertise in operational, technology, information security and cyber risk management, as well as assurance, regulatory compliance, and digital transformation. She is also a member of the Australian Institute of Company Directors (AICD) Gippsland Regional Advisory Forum, and a non-executive director of Crime Stoppers Victoria (CSV).
\n“We welcome Faith’s appointment as Chair of the BankVic Board. Having served as a director since 2018, her experience and knowledge of BankVic and our members is invaluable. We look forward to Faith’s continued leadership and the contribution she will make in supporting BankVic’s ongoing commitment to our members and the communities we serve”, said CEO Anthony De Fazio.
\n“I am delighted to have the opportunity to lead BankVic as Chair, and acknowledge the opportunity to continue good governance and healthy evolution of our bank for the first responder community”, said newly-appointed Board Chair, Faith Page.
\n![\"Faith](\"https://www.datocms-assets.com/28619/1669852018-faith_page.png\" "\\"New") | \n\n |
\nFaith Page\n | \n\n |
For many people, purchasing an investment property is a milestone on their journey toward long-term financial security. Our resources are designed to help you build your knowledge, confidence, and capability to make decisions aligned with your goals - not just today, but throughout your life.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"If you’re exploring whether an investment property might be right for you, here are some practical steps to consider.
\nInvesting in property is a significant financial decision, so begin by understanding your current financial position. Consider:
\n• Income stability and your ability to manage repayments
• Existing commitments like loans, rent, or childcare costs
• Emergency savings as your safety net for life’s surprises
• Your habits and cash flow confidence.
Knowing your starting point helps ensure any new commitment supports - not strains - your wellbeing.
\nStrong financial wellbeing comes from clarity and alignment with what matters most to you. Ask yourself:
\n• What do I want this property to achieve?
• Is this long term financial or asset growth?
• Does this align with my personal goals and life stage?
Knowing your ‘why’ can help shape your decisions. Clear goals can also help reduce stress, support better planning, and guide you toward the right property and financing approach.
\nInformation can help build confidence. Take time to understand:
\n• Location trends and rental demand
• Price movements and vacancy rates
• What’s driving growth in the area? For example, schools, transport, new developments
• Property types and their different maintenance or tenant profiles.
Feeling informed helps you ask the right questions and avoid surprises.
\nA common challenge is underestimating the full cost of property ownership. Be sure to factor in:
\n• Up front costs like stamp duty, inspection fees, and legal costs
• Ongoing expenses - insurance, rates, management fees
• Maintenance or unexpected repairs
• Periods when the property may be vacant
• The impact of interest rate changes on your budget.
Creating a simple cash flow plan can help you see how the investment fits into your broader financial life.
\nLoans are tools and choosing the right one for you can make a big difference. Consider:
\n• Whether interest only or principal & interest repayments fit your cash flow needs
• How fixed or variable rates align with your risk appetite
• The benefits of offset or redraw features
• Whether you have usable equity in an existing property.
Understanding these options helps you feel prepared for conversations with lenders or advisers.
\nProperty investment involves several tax elements, such as:
\n• Declaring rental income
• Claiming eligible expenses
• Depreciation on the building or fixtures
• Future capital gains tax.
Seeking guidance from a qualified accountant can help you understand how these factors influence cash flow and long-term returns.
\nSound financial wellbeing includes understanding and planning for risks. Consider:
\n• How you’d manage higher interest rates
• How you’d cope if your property was vacant for a few months
• Whether you have the right insurance policies in place
• How unexpected repairs or life events could affect your budget.
This kind of planning helps ensure the investment supports you, rather than becoming a financial burden.
\nBuying an investment property can be a meaningful step in your financial journey. The key is approaching it with clarity, informed decision making, and a realistic understanding of what’s involved.
\nWhether you're buying your first investment property or restructuring a multi-property portfolio, we're here to help. If you have any questions about how investing in property can support your long-term financial goals, visit our investor page, call 13 63 73 or book an appointment with a Home Loan Mentor.
\nOn 3 February 2026, the Reserve Bank of Australia announced an increase to the official cash rate from 3.60% to 3.85% - an increase of 0.25%.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"BankVic’s variable rate home loan accounts will be adjusted by the same rate of 0.25%, with the changes effective from 17 February 2026. The first repayments at this interest rate will take effect from 10 March 2026.
\nWe will be contacting all home loan members to let them know their new loan details and repayments.
\nWe are also increasing interest rates on savings accounts, which will be effective 1 March 2026.
\n![\"Savings](\"https://www.datocms-assets.com/28619/1770257627-2026-02-savings-interest-rate-changes-table.png\")
For more information on the RBA decision, view the full statement by RBA Governor Michele Bullock.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"P15V7UgyRsyTHADhPlVqOw","pageTitle":"Vale Michael Liu","slug":"vale-michael-liu","metaDescription":"It is with great sadness we share that BankVic Chair Michael Liu passed away suddenly on Sunday 25 January. ","ogTitle":"Vale Michael Liu","ogDescription":"It is with great sadness we share that BankVic Chair Michael Liu passed away suddenly on Sunday 25 January. ","ogImage":null,"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Board"},{"categoryTitle":"Member Matters"}],"firstPublishedAt":"2026-01-28T11:52:03+11:00","articleSearchDescription":"It is with great sadness we share that BankVic Chair Michael Liu passed away suddenly on Sunday 25 January. ","date":"2026-01-29","title":"Vale Michael Liu","backgroundImage":{"alt":"Vale","width":1920,"height":582,"title":"Vale","focalPoint":{"x":0.9,"y":0.36},"url":"https://www.datocms-assets.com/28619/1769561230-website-header_vale_blue-flowers.png?auto=compress&crop=focalpoint&fit=crop&fm=png&fp-x=0.9&fp-y=0.36&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1769561230-website-header_vale_blue-flowers.png?auto=compress&crop=focalpoint&fit=crop&fm=png&fp-x=0.9&fp-y=0.36&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1769561230-website-header_vale_blue-flowers.png?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&fp-x=0.9&fp-y=0.36&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1769561230-website-header_vale_blue-flowers.png?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&fp-x=0.9&fp-y=0.36&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1769561230-website-header_vale_blue-flowers.png?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&fp-x=0.9&fp-y=0.36&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1769561230-website-header_vale_blue-flowers.png?auto=compress&crop=focalpoint&fit=crop&fm=png&fp-x=0.9&fp-y=0.36&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoIEA0LDRITDhANDg0NDRUODRENFxUZGCITFhUaHysjHR0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHBAQHC8dIh0vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAXAAEBAQEAAAAAAAAAAAAAAAAABAYD/8QAGxABAAEFAQAAAAAAAAAAAAAAABMBBAUxQQP/xAAVAQEBAAAAAAAAAAAAAAAAAAAEAv/EABcRAAMBAAAAAAAAAAAAAAAAAAABEQP/2gAMAwEAAhEDEQA/ANrT0JHLgWlQZJe3MYlyeqhCzUJp/9k=","aspectRatio":2.5,"width":2000,"height":800,"alt":"Vale"}},"author":null,"summaryHeading":"","summaryText":"It is with great sadness we share that BankVic Chair Michael Liu passed away suddenly on Sunday 25 January.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":" | \n\n |
\nMichael Liu\n | \n\n |
It is with great sadness we share that BankVic Chair Michael Liu passed away suddenly on Sunday 25 January.
\nMichael joined the BankVic Board in 2018 as BankVic’s first Board-appointed director, and was appointed Board Chair in November 2025. During his tenure, Michael made a significant contribution to BankVic and was deeply committed to our people, our members, and the communities we serve.
\nMichael began his career as a lawyer at Allens Arthur Robinson before moving into investment banking and later taking on senior leadership roles across fintech and venture capital. He spent more than 30 years in financial services, with deep expertise in governance, risk, and executive leadership.
\nIn the January edition of Member Matters, Michael reflected:
\n\n\n“What drew me to BankVic is the focus on members above everything else – helping those who help us. It’s that dedication that all Directors and staff have, that makes BankVic so special and something we are all proud of.
\nOutside work, I enjoy spending time with my wife and children. Family is very important to me, whether it is my immediate family or the broader BankVic community. Supporting and helping each other are common themes.”
\n
CEO Anthony De Fazio said:
\n\n\n“We are deeply saddened by Michael’s passing. He made an outstanding contribution to BankVic, and I am deeply grateful for his counsel, leadership and support. Michael will be greatly missed by all who had the privilege of working with him.”
\n
Deputy Chair Deb Robertson is acting in the role of Chair.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"faUOYEpvRbiK8zWJADrVjw","pageTitle":"Helping tame the credit monster","slug":"helping-tame-the-credit-monster","metaDescription":"","ogTitle":"","ogDescription":"","ogImage":null,"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Personal Loan"}],"firstPublishedAt":"2025-12-18T09:05:33+11:00","articleSearchDescription":"Australians love the freedom credit brings - but it comes at a cost.\nBy late 2025, credit card debt has climbed to A$43.34 billion, with A$20.75 billion accruing interest - around A$2,060 per adult. ","date":"2026-01-06","title":"Helping tame the credit monster","backgroundImage":{"alt":null,"width":1920,"height":1080,"title":"Taming the credit monster","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1765950251-credit-card-debt-and-buy-now_v1.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1765950251-credit-card-debt-and-buy-now_v1.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1765950251-credit-card-debt-and-buy-now_v1.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1765950251-credit-card-debt-and-buy-now_v1.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1765950251-credit-card-debt-and-buy-now_v1.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1765950251-credit-card-debt-and-buy-now_v1.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoTCAgLCg0QDhgNDg0ZDh0VDREYFxUZGBYTFhUaKysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHAoQHDscFhwvLy8vLy8vLy8vLy8vLy8vLy8vLy81Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAXAAEBAQEAAAAAAAAAAAAAAAAGAAUD/8QAIRAAAgECBgMAAAAAAAAAAAAAAQIAAwQFERQhIpESEzH/xAAVAQEBAAAAAAAAAAAAAAAAAAADAf/EABcRAAMBAAAAAAAAAAAAAAAAAAABEQL/2gAMAwEAAhEDEQA/AJ2tg22U18OvLehSO4g+ox8/pndWb0nke4To+YLLbF6WqOTCUH4ezak8j3KVUNtH/9k=","aspectRatio":2.5,"width":2000,"height":800,"alt":null}},"author":{"name":"Angela Martin","role":"Financial Wellbeing Program Manager","aboutTheAuthor":""},"summaryHeading":"Australians love the freedom credit brings - but it comes at a cost.","summaryText":"By late 2025, credit card debt has climbed to A$43.34 billion, with A$20.75 billion accruing interest - around A$2,060 per adult1. Add mortgages, car loans, and the surge in 'buy now, pay later' platforms like Afterpay and Zip, and it’s clear: debt isn’t just common, it’s woven into everyday life.
\nMany people adopt a ‘set and forget’ approach - making minimum repayments without considering the long-term cost. This can undermine financial wellbeing by creating stress and limiting future choices.
\nA recent review by the Australian Securities and Investment Commission (ASIC) shows Australians could save hundreds of millions by switching to lower-rate cards2. Importantly though, earlier studies show 15% of people who switched cards, without cancelling the old one, went on to increase their debt by more than 50%.
\nFinancial wellbeing isn’t just about finding better rates - it’s about building habits that reduce risk.
\nPlatforms such as Afterpay and Zip continue to grow in usage, with nearly one in four Australians carrying BNPL debt3. While these services feel convenient, they can fragment your financial picture and make budgeting harder by breaking your overall financial situation into multiple, disconnected parts, making it harder to see the full picture of what you owe and manage your money effectively. A key financial wellbeing principle is clarity - knowing what you owe and when.
\nFinancial stress impacts mental health and relationships. Nearly half of Australians report anxiety or depression linked to money worries4. Improving financial wellbeing means reducing this stress through planning, support, and informed choices.
\nStart with a budget buy using tools like our BankVic budget planner.
\nAwareness is empowering - track your spending, understand your debt repayments, and identify areas to cut back. This isn’t just about numbers; it’s about regaining confidence and control.
\nIf you have multiple debts, consider consolidating. A single loan with a clear repayment timeline can reduce complexity and stress. Lower interest rates and structured plans support both financial and emotional wellbeing.
\nThere are a range of options on personal loans, but at BankVic we can guide you step-by-step through the whole process. If you want to tame your debt monster and feel in control of your finances again visit BankVic personal loan, call 13 63 73 to get expert guidance from one of our bankers.
\nBankVic has financial hardship support, extra care support and other support services which you can explore by visiting BankVic member support. There are also government support services available such as government financial counselling services.
\nA borrowing power calculator helps estimate how much you might be able to borrow based on:
\nBorrowing power calculators will usually include serviceability buffers, which is an extra interest rate margin lenders add to the current loan interest rate when assessing a borrower’s ability to repay a loan. This helps ensure borrowers have the capacity to manage repayments even if rates rise again. This protects both you and the lender, but it also gives you a financial wellbeing checkpoint.
\nAs of publication date, rates have decreased in comparison to a year ago and this may mean borrowing capacity has increased for some borrowers. For example:
\nHowever, increased borrowing power doesn’t mean you should borrow to the limit. Financial wellbeing is about balance and sustainability, not stretching yourself thin.
\nThese tools aren’t just for banks. They’re powerful for borrowers too, especially at different stages of the home loan journey. Borrowing power calculators highlight how slight changes in expenses could significantly impact borrowing capacity:
\nThis reinforces the link between daily financial habits and long-term goals - a cornerstone of financial wellbeing.
\nBorrowing power calculators are more than just bank tools - they’re financial wellbeing dashboards. They help you understand your capacity, make informed decisions, and avoid overextending yourself. Use them not just to see what you could borrow, but to plan what you responsibly should borrow for a secure financial future.
\nGive the BankVic borrowing power calculator a try by visiting borrowing power calculator, to get an estimate of your potential borrowing capacity.
\nIf you have any questions about buying your first home, First home buying, call 13 63 73 or Book appointment to make an appointment with a BankVic Home Loan Mentor.
\n\n
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"learn","pageTitle":"Learning Hub","parentPage":{"slug":"home","pageTitle":"The bank for police, emergency and health workers.","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"HB3NeIswRM2w-VZp3v0Uag","pageTitle":"Member Matters, January 2026","slug":"member-matters-jan-2026","metaDescription":"Member Matters, January 2026. It's the Summer edition of Member Matters. \nHear from new BankVic Chair Michael Liu, read about the latest events, the positive impact from our partnerships, and more.","ogTitle":"Member Matters, January 2026","ogDescription":"Member Matters, January 2026. It's the Summer edition of Member Matters. \nHear from new BankVic Chair Michael Liu, read about the latest events, the positive impact from our partnerships, and more.","ogImage":null,"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Member Matters"}],"firstPublishedAt":"2026-01-02T14:42:21+11:00","articleSearchDescription":"Member Matters, January 2026. It's the Summer edition of Member Matters. \nHear from new BankVic Chair Michael Liu, read about the latest events, the positive impact from our partnerships, and more.","date":"2026-01-06","title":"Member Matters, January 2026","backgroundImage":{"alt":"Banking hero banner","width":1920,"height":1040,"title":"Banking hero banner","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1705445273-bankvic-banking-hero-banner-new.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1705445273-bankvic-banking-hero-banner-new.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1705445273-bankvic-banking-hero-banner-new.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1705445273-bankvic-banking-hero-banner-new.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1705445273-bankvic-banking-hero-banner-new.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1705445273-bankvic-banking-hero-banner-new.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgOCg8LDhgcFhANFxEXFhEYGB8lGBYTFhUaHyslGh0oHSEWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg4NFQ0FHDscFhwvLy8vLy8vLy8vLy8vLy8vLy8vLy87Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAYAAEAAwEAAAAAAAAAAAAAAAAGAQMFAP/EACAQAAEDAgcAAAAAAAAAAAAAAAABAgMFBgQSMjM1QWH/xAAXAQADAQAAAAAAAAAAAAAAAAABAgMA/8QAFhEBAQEAAAAAAAAAAAAAAAAAABIR/9oADAMBAAIRAxEAPwDFp8sb41aqDC0Z2YZZETtAPTtQqoG64kahq65c1fe/0grujlnHG0Lf/9k=","aspectRatio":2.5,"width":2000,"height":800,"alt":"Banking hero banner"}},"author":null,"summaryHeading":"In this issue of Member Matters:","summaryText":"
Our latest member newsletter is here, and includes:
\n![\"Michael](\"https://www.datocms-assets.com/28619/1767314548-member-matters-director-s-message-header_michael-liu.png\")
Hello and a happy new year to everyone. We at BankVic hope that for those able to take a break, the holiday period has been a safe and healthy one so far with some rest and recreation. To those who worked through, we thank you for what you do to serve the community year-round.
\nLate last year my fellow Directors elected me to the role of Chair of the Board, and I feel deeply honoured for the privilege. I also feel the responsibility to ensure BankVic continues to offer products, services and support that meet the unique needs and circumstances of our members.
\nI hope that as a Director and Chair I bring my own experience and insights into the mix. To share a little about me, I have worked in financial services for 30 years, largely in the areas of governance, risk, and executive leadership. Before that, I started out as a lawyer at Allens Arthur Robinson, and then spent time in investment banking before taking on leadership roles in fintech and venture capital.
\nWhat drew me to BankVic is the focus on members above everything else - helping those who help us. It’s that dedication that all Directors and staff have, that makes BankVic so special and something we are all proud of. The Board and team are committed to working hard for all our members and being there when you need us.
\nOutside work, I enjoy spending time with my wife and three children. Family is very important to me, whether it is my immediate family or the broader BankVic community. Supporting and helping each other are common themes.
\nOn behalf of the BankVic team, we wish you a safe and successful year ahead, whatever that may look like for you. Please get in touch with us for any help you may need along the way.
\nMichael Liu
\nChair
","isCalloutText":true},{"__typename":"DatoCMS_ArticleRichTextRecord","content":"We are delighted to announce our new partnership with the Northern Territory Police Association (NTPA), which will see us provide a range of tailored financial products and personalised services to members of the NTPA.
\nCEO Anthony De Fazio said the partnership represents an exciting opportunity to support NTPA members with a banking relationship designed to help them achieve their professional and financial goals.
\n\n\nWe are very proud to welcome the Northern Territory Police Association to the BankVic community and look forward to serving the hard working and dedicated members of the Northern Territory Police Force.
\nThis new agreement follows last year’s historic partnership with the Australian Federal Police Association, further cementing BankVic’s commitment to serving members of the police force and first responder community Australia-wide.
\n
NTPA President Nathan Finn said the decision to align with BankVic was well-considered but very clear.
\n\n\nNTPA members work in very demanding jobs and environments, and they deserve a banking partner who can offer them the most complete package of products, benefits, support, and service.
\nWe know from our association peers in other states that BankVic is a committed partner who will work with us to help more police achieve their financial and professional goals.
\n
![\"Northern](\"https://www.datocms-assets.com/28619/1764116616-ntpa_logo.png\" "\\"Northern"){kind=logo}
Our first Financial Wellbeing webinar, delivered in partnership with Crime Stoppers Victoria, focused on helping members protect themselves from scams and cybercrime.
\nCybersecurity expert Corch, consultant to Crime Stoppers Victoria and Chief Trouble Shooter at Shogun Cybersecurity, shared practical tips to recognise threats, avoid phishing scams, and safeguard personal data.
\nYou can watch the full recording here, and access the Smart Scam Guide to strengthen your online safety.
\nKeep your scam knowledge up to date through visiting our BankSafe hub.
In November we celebrated the success of the Victoria Police NWM Peer Support Dog Program. This heartfelt initiative has made a real difference to the wellbeing of our policing community.
\nOver the past year, the peer support dogs and their handlers have provided comfort, reduced stress, and helped create safe moments for members to pause, reconnect and talk openly. What began as a pilot has quickly proven its value, with overwhelmingly positive feedback from Victoria Police members.
\nThese incredible peer support dogs and their handlers have:
\nCongratulations to all involved in the success of the Victoria Police NWM Peer Support Dog Program.
\n![\"Peer](\"https://www.datocms-assets.com/28619/1767322956-2025-11-peer-support-dogs-1-1.jpg\")
Two BankVic grants will enable Melbourne’s western suburbs community to access better quality care in a more efficient way.
\nThe BankVic Research Grant will help reduce usage of IV medication by 20% through a pharmacist-led stewardship program.
\nThe BankVic Emergency Department Innovation Grant will enable the purchase of an updated, video-capable conferencing device that is compatible with AUSLAN interpreting services to assist patients who are deaf or hard of hearing.
\nBoth grants were announced at Western Health’s Research Week Awards in November.
\n ![](\"https://www.datocms-assets.com/28619/1767323071-2025-11-western-health-awards-1-1.jpg\")
![](\"https://www.datocms-assets.com/28619/1767323071-2025-11-western-health-awards-2-1.jpg\")
The Victoria Police Legacy Christmas Lunch was held in late November, and is a highlight of the police calendar that brings together partners and children of police who have passed away.
\nIt was inspiring to hear from VPL CEO and Deputy Chair Debra Robertson, BankVic CEO Anthony De Fazio, and Victoria Police Chief Commissioner Mike Bush, who each spoke about the importance of supporting police families.
\nBankVic is honoured to support the incredible work Victoria Police Legacy does for policing families who have lost a loved one. Thank you to everyone who came together to make this event so meaningful.
\n ![\"2025](\"https://www.datocms-assets.com/28619/1767323561-2025-11-vpl-christmas-lunch-1-1.jpeg\")
![\"2025](\"https://www.datocms-assets.com/28619/1767323561-2025-11-vpl-christmas-lunch-2-1.jpeg\")
On Saturday 8 November, BankVic was honoured to once again support the Victoria Police Blue Ribbon Foundation Charity Ball - a truly special evening honouring the legacy of our fallen police and raising vital funds for the community.
\nWe are incredibly grateful to the Blue Ribbon Foundation for their continued partnership, and to everyone who attended, contributed, and helped make the night such a success.
\n ![\"2025](\"https://www.datocms-assets.com/28619/1767323748-2025-11-blue-ribbon-charity-ball-1.jpg\")
![\"2025](\"https://www.datocms-assets.com/28619/1767323748-2025-11-blue-ribbon-charity-ball-2.jpg\")
We were proud to sponsor the 2025 Law Enforcement Torch Run Gala Ball - an inspiring evening celebrating community, inclusion and the incredible work the Law Enforcement Torch Run do in support of Special Olympics Australia.
\nDuring the evening we heard from LETR Patron Chief Commissioner Mike Bush, LETR President Matt Volk, and BankVic CEO Anthony De Fazio presented the LETR International Scholarship to worthy recipient Joanna Cuddy.
\nThe night was also a special moment to farewell Matt Volk and Michael Olsen APM. We honour them both for their outstanding contribution to LETR.
\nA big thank you to everyone involved in bringing this event to life, and to the Law Enforcement Torch Run for their ongoing commitment to making a difference.
\n ![](\"https://www.datocms-assets.com/28619/1767323901-2025-10-letr-gala-ball-1.jpg\")
![](\"https://www.datocms-assets.com/28619/1767323901-2025-10-letr-gala-ball-2.jpg\")
The Victorian Police & Emergency Services Games brought together serving emergency management personnel, participating in a range of sports across Melbourne and regional Victoria.
\nHeld from 5 – 12 October, the 44th Games saw healthy competition between 3,000 people in 175 unique events in 40 different sports. Highlighting the friendly focus, competitors were aged from 18 to 80 and created an atmosphere of camaraderie and celebration.
\nAs a Silver Sponsor of the games, BankVic provided support for a number of events and presented medals and awards to participants. We congratulate all participants for their dedication and wonderful achievements.
\n\n\n“The Victoria Police and Emergency Services Games are about more than competition; they are an opportunity for us to come together, prioritise our own physical and mental health, and invest in the friendships that characterise the spirit of the Games.”
\n
- David Clayton, Victoria Police Assistant Commissioner and President - Victoria Police Games Federation.
![\"2025](\"https://www.datocms-assets.com/28619/1767324142-pes-games-soccer-presentations-6.jpg\")
![\"2025](\"https://www.datocms-assets.com/28619/1767324142-pes-games-soccer-presentations-4.jpg\")
![\"2025](\"https://www.datocms-assets.com/28619/1767324142-pes-games-soccer-presentations-8.jpg\")
![\"2025](\"https://www.datocms-assets.com/28619/1767324142-pes-games-soccer-presentations-1.jpg\")
BankVic was honoured to again be named in the GoodCompany Awards (previously Best Workplaces to Give Back), and in the top 30 for the fourth year in a row. We are also proud to be one of only three banks listed in these awards.
\nThe GoodCompany awards celebrate organisations across Australia that are going beyond profits to enrich their communities, and who ensure giving back is a core part of their culture. This achievement reflects BankVic’s continuing commitment to build on our strong foundation of giving, including:
\nFor more about how BankVic supports the police, emergency, and health community, see our Community section.
\n ![\"2025](\"https://www.datocms-assets.com/28619/1767324392-gc-awards-assets-2025_gc-awards-linkedin-mobile-post.png\")
Congratulations to the winners of the Little Copper Club Savings Award, which was drawn on Monday 8 December 2025:
\n
Congratulations to the winners of our Win Back Your Insurance competition, drawn on Monday 1 December 2025:
\n
Download the full edition of Member Matters here.
","isCalloutText":true}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"DuJL44gbTUKB53AJFOIt2Q","pageTitle":"Our Christmas and holiday operating hours","slug":"christmas-and-new-year-hours-2025","metaDescription":"BankVic branches will be closed on public holidays and open as usual on all other days. See our Christmas and holiday operating hours for December 2025 and January 2026.","ogTitle":"Christmas and New Year hours","ogDescription":"BankVic branches will be closed on public holidays and open as usual on all other days. See our Christmas and holiday operating hours for December 2025 and January 2026.","ogImage":{"url":"https://www.datocms-assets.com/28619/1765340625-bankvic-christmas-banner.jpg"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Latest news"}],"firstPublishedAt":"2025-12-10T15:36:07+11:00","articleSearchDescription":"Our Christmas and holiday operating hours","date":"2025-12-16","title":"Our Christmas and holiday operating hours","backgroundImage":{"alt":"Merry Christmas and Happy New Year","width":2362,"height":1329,"title":"Merry Christmas and Happy New Year","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1765340625-bankvic-christmas-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1765340625-bankvic-christmas-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1765340625-bankvic-christmas-banner.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1765340625-bankvic-christmas-banner.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1765340625-bankvic-christmas-banner.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1765340625-bankvic-christmas-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLChYSDhIVDg0NDh0VFg4aFxgdGBYTFhUiHy0jGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHBAQHDsoIhw7OzsvOy87LzsvLy87Oy81Ly8vLy87NS8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAXAAADAQAAAAAAAAAAAAAAAAAABQYE/8QAHxAAAgIBBAMAAAAAAAAAAAAAAQQAEQIFITKRAxIT/8QAFQEBAQAAAAAAAAAAAAAAAAAABQT/xAAbEQACAgMBAAAAAAAAAAAAAAABAwACEiIxEf/aAAwDAQACEQMRAD8Ah9IdXxbF1GeoPJ5eYXUh0iQyKJmhzLL68j3EUs05JGqBvHTzqntQqEmSSc9zcIew+2MQXQYz/9k=","aspectRatio":2.5,"width":2000,"height":800,"alt":"Merry Christmas and Happy New Year"}},"author":{"name":"BankVic team","role":"","aboutTheAuthor":""},"summaryHeading":"Merry Christmas and Happy New Year","summaryText":"As we reflect on this year, we want to thank you for your ongoing trust and support. We are proud to be the bank for the first responder community.
\nWhether you’re working or enjoying some well-earned rest over Christmas and the New Year period, we wish you and your loved ones a safe and happy time together, and a successful year ahead.
\nFrom all the team at BankVic.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"Over this period there will be some changes to our usual operating days for our Contact Centre and branches:
\n| \n | Contact Centre | \nVPC and Monash branches | \nGlen Waverley and City West branches | \n
|---|---|---|---|
| \n Monday 22 December, 2025 \n | \n\n 8am - 6pm \n | \n\n Closed \n | \n\n Open \n | \n
| \n Tuesday 23 December, 2025 \n | \n\n 8am - 6pm \n | \n\n Closed \n | \n\n Open \n | \n
| \n Wednesday 24 December, 2025 \n | \n\n 8am - 5pm \n | \n\n Closed \n | \n\n Open \n | \n
| \n Thursday 25 December, 2025 \n | \n\n Closed (Public holiday) \n | \n||
| \n Friday 26 December, 2025 \n | \n\n Closed (Public holiday) \n | \n||
| \n Saturday 27 December, 2025 \n | \n\n Closed \n | \n||
| \n Sunday 28 December, 2025 \n | \n\n Closed \n | \n||
| \n Monday 29 December, 2025 \n | \n\n 8am - 6pm \n | \n\n Closed \n | \n\n Open \n | \n
| \n Tuesday 30 December, 2025 \n | \n\n 8am - 6pm \n | \n\n Closed \n | \n\n Open \n | \n
| \n Wednesday 31 December, 2025 \n | \n\n 8am - 5pm \n | \n\n Closed \n | \n\n Open \n | \n
| \n Thursday 1 January, 2026 \n | \n\n Closed (Public holiday) \n | \n||
| \n Friday 2 January, 2026 \n | \n\n 8am - 6pm \n | \n\n Closed \n | \n\n Open \n | \n
Find your closest branch or ATM.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"fQ0tbVJVTj2T-SbZTjPS9g","pageTitle":"A trip down memory lane with Ritta Malkoun","slug":"memory-lane-ritta-malkoun","metaDescription":"After completing uni in 1995, Ritta Malkoun joined Police Credit. Then based in Carlton, the Co-op, as it was still fondly referred to, had just introduced phone banking – Telepay – and the offices were close to capacity.\nShe takes us through her journey with BankVic. ","ogTitle":"","ogDescription":"","ogImage":{"url":"https://www.datocms-assets.com/28619/1765329405-ritta_malkoun.png"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Member Matters"}],"firstPublishedAt":"2025-12-10T12:19:21+11:00","articleSearchDescription":"After completing uni in 1995, Ritta Malkoun joined Police Credit. Then based in Carlton, the Co-op, as it was still fondly referred to, had just introduced phone banking – Telepay. ","date":"2025-12-16","title":"A trip down memory lane with Ritta Malkoun","backgroundImage":{"alt":"BankVic Story banner, at the office","width":1920,"height":1080,"title":"BankVic Story Banner","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1719279343-our-story-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1719279343-our-story-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1719279343-our-story-banner.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1719279343-our-story-banner.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1719279343-our-story-banner.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1719279343-our-story-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLChAQDhMVDg0NDh0VDREYFxMZGBYVFhUmMisjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHBAQHDscFh01Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAYAAACAwAAAAAAAAAAAAAAAAABBQMEBv/EACIQAAAEBAcAAAAAAAAAAAAAAAADBAUBAhESBhMhIjM0kf/EABYBAQEBAAAAAAAAAAAAAAAAAAMEAv/EABgRAQEBAQEAAAAAAAAAAAAAAAERACEC/9oADAMBAAIRAxEAPwCw/upRCeks0ApRL4GkXVCXEM01sN0fRK09ID5JqWXa5C6ZRegAWouMAYXuUCb/2Q==","aspectRatio":2.5,"width":2000,"height":800,"alt":"BankVic Story banner, at the office"}},"author":{"name":"BankVic team","role":"","aboutTheAuthor":""},"summaryHeading":"","summaryText":"","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"![\"Ritta](\"https://www.datocms-assets.com/28619/1765329405-ritta_malkoun.png\" "\\"Ritta") | \n\n After completing uni in 1995, Ritta Malkoun joined Police Credit. \nThen based in Carlton, the Co-op, as it was still fondly referred to, had just introduced phone banking – Telepay – and the offices were close to capacity. \nShe takes us through her journey with BankVic. \n | \n
“I was one of the first people in the Member Response Centre and helping members with Telepay, where we’d take their instructions and conduct transactions for them. It was basically the start of the contact centre and we loved it.”
\nRitta describes the team and environment as supportive and friendly.
\n“It was a very cool time, and we had a lot of fun being a new department and helping each other as well as members.”
\nRitta’s plan was to work for a year before taking off and travelling, which she did.
\n“That was the plan, to save up for a year and head off. I went to Europe and it was amazing. I learned so much from that year overseas. I have adult children now and encourage them to travel and see the world. One of them went away earlier this year. They were away six weeks, whereas I was gone for almost a year. It was an awesome time. A very different time of my life, but I loved it.”
\nOn returning home, Ritta had a little break before Police Credit reached out. A new department was being set up to help members with loan applications and faster review and approval times.
\n“I got a call from Jackie Hannon, who was a manager then and went on to become an executive, and they were setting up ‘Phone A Loan’ to help members with quicker loan applications. We had a chat and I came back to work in that new department.”
\nThat function of the bank would become Ritta’s workplace home – she works in Lending Operations nowadays and helps to finalise loans, but in a much different way.
\n“In the earlier days of reviewing loans, we used to have big folders with all the information and documentation we needed. Things would be faxed to us and added to the folders. We would do the loan, fund it the day before, and print out cheques. Two people had to sign the cheques and so it was a longer and more manual process. We would have a courier come and pick up our cheques every day in the afternoon, and send them to the bank’s solicitors. Nowadays it’s all computerised and members give us authorisation so we can transfer the money. Very different to how it used to be.”
\nRitta says some of her longest and closest friendships are with people she has worked with since she began working with Police Credit.
\n“We all socialised together, and had our lunch hour at the same time. We’d meet out in the car park and have a coffee and grab some fresh air together – or not so fresh for some, as was the way back then. The car park was the place to be!”
\nGabby Bradford, another longtime BankVic team member, was there in those days too.
\n“Gab and I have worked together for such a long time. In different roles and departments, but we’ve known each other and worked together for all those years. Some of my best friends I met through work, and we catch up regularly – those who are still here and some others who aren’t.”
\nThere has been plenty of change in Ritta’s time here, and some things have remained the same.
\n“They were good times. We worked hard and we socialised as friends, and it was a big period of life for a lot of us.”
\n“Some of the change has been fantastic. In terms of the work, it’s so different now, just from the technology. We’re amazing now compared to what we were. And BankVic promotes from within a lot of the time, so that’s great for people’s careers. We are a lot more socially aware now and support causes that help people.”
\nRitta knows why she’s stayed so long with Police Credit and BankVic.
\n“I have fantastic memories. Good times, good people. I know it’s hard for people to understand why some of us have been here so long, but we stay because of the people and we stay because it’s BankVic.”
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"SQo2xkr5RQ27Do37guBIfw","pageTitle":"Key property considerations for long-term investment success","slug":"investing-in-property-an-important-consideration","metaDescription":"Tailored support for every investor. We support members at every stage of their property journey - from those exploring their first investment to experienced investors expanding their portfolios. Our focus is on helping you build a resilient foundation for long-term financial wellbeing.","ogTitle":"","ogDescription":"","ogImage":{"url":"https://www.datocms-assets.com/28619/1759897796-banner-invest-in-property.jpg"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Financial wellbeing"},{"categoryTitle":"Invest in property"}],"firstPublishedAt":"2025-10-08T11:47:59+11:00","articleSearchDescription":"Whether you're stepping onto the property ladder for the first time or expanding a multi-property portfolio, understanding your borrowing capacity is an essential first step. ","date":"2025-10-14","title":"Key property considerations for long-term investment success","backgroundImage":{"alt":"Invest in property","width":1920,"height":1080,"title":"Invest in property","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1759897796-banner-invest-in-property.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1759897796-banner-invest-in-property.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1759897796-banner-invest-in-property.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1759897796-banner-invest-in-property.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1759897796-banner-invest-in-property.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1759897796-banner-invest-in-property.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLChUWDhgQFRYNDh0VFhUYHRsdGBYVFhUlHy0jHR0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHA8QFS8cFh4vLy8vLy87Oy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAXAAEAAwAAAAAAAAAAAAAAAAAEAAUG/8QAHRAAAgICAwEAAAAAAAAAAAAAAQQAAgURAxUhEv/EABcBAAMBAAAAAAAAAAAAAAAAAAECAwD/xAAYEQADAQEAAAAAAAAAAAAAAAAAAQIRA//aAAwDAQACEQMRAD8AybgrxZUfAjVFA09U2h3AO0HkeodODXklbweJ0LnsPY8oFDJLB0ksDZMkCtmfNH//2Q==","aspectRatio":2.5,"width":2000,"height":800,"alt":"Invest in property"}},"author":{"name":"Angela Martin","role":"Financial Wellbeing Program Manager","aboutTheAuthor":""},"summaryHeading":"","summaryText":"With interest rates stabilising and rental demand remaining strong, you might be closer to purchasing your next property than you think.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"We support members at every stage of their property journey - from those exploring their first investment to experienced investors expanding their portfolios. Our focus is on helping you build a resilient foundation for long-term financial wellbeing.
\nMany of our members own multiple properties. However, expanding your portfolio requires careful planning. Key considerations include:
\nA well-structured portfolio can act as a safety net, with each property supporting the others through market fluctuations.
\nYour first property doesn’t need to be your forever home - and for some, an investment property can be a more accessible entry point. Investment properties can:
\nHowever, it’s important to be aware that choosing an investment property as your first purchase may mean missing out on First Home Buyer (FHB) grants and stamp duty concessions. We’re here to guide you through every step of the decision-making and loan process, helping you weigh the options that best support your long-term financial wellbeing.
\nYour borrowing power is influenced by:
\nTips to improve borrowing capacity:
\nInvesting in property comes with both financial and lifestyle impacts. Some key tax considerations can include:
\nWe recommend seeking personalised financial advice to ensure your investment decisions align with your broader financial goals.
\nWhether you're buying your first investment property or restructuring a multi-property portfolio, we're here to help. Reach out to our BankVic Home Loan Mentors to explore how we can help support your journey toward long-term financial wellbeing.
\nIf you have any questions about how investing in property can support your long-term financial goals, visit bankvic.com.au/home-buying/investor, call 13 63 73 or visit www.bankvic.com.au/book-appointment to make an appointment with a BankVic Home Loan Mentor.
\nIf you're buying your first home with less than a 20% deposit, you might come across something called Lenders Mortgage Insurance, or LMI. It’s a term that can raise questions, so let’s break it down.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"Lenders Mortgage Insurance is a one-off insurance premium that protects the lender - not the buyer - if you're unable to repay your home loan. It typically applies when your deposit is less than 20% of the property's value. While it's an added cost, LMI can help you enter the property market sooner, without needing to save the full 20% deposit.
\nLet's look at how this works in practice.
Ben and Sally are buying their first home in Victoria for $750,000. They've saved $75,000, which is a 10% deposit.
To avoid paying LMI, they'd need a $150,000 deposit - double what they currently have. Based on their situation, their estimated LMI cost would be around $17,000.
Ben and Sally could continue saving to reach the 20% deposit. But how long would that take?
\nThat’s a long time - and in that period, property prices may rise, making it even harder to catch up.
\nThey could choose to pay the $17,000 LMI upfront at settlement. This keeps their loan smaller but requires more cash on hand now.
\nAlternatively, they could add the LMI to their loan, increasing it to $692,000. This would mean an extra repayment of around $47/month.
\nRemember, LMI protects the lender. It’s wise to explore other types of insurance that protect your income, your home, and your ability to repay the loan. We always recommend seeking independent advice to understand what cover is right for you.
\nAt BankVic, you may be eligible to borrow up to 90% LVR and not have to purchase LMI. Terms and conditions apply. Reach out to our BankVic Home Loan Mentors to help you find out if you’re eligible and explore you options to make confident decisions during your first home buying journey.
\nIf you have any questions about buying your first home, visit www.bankvic.com.au/home-buying/first-home-buying, call 13 63 73 or book an appointment with a Home Loan Mentor by visiting www.bankvic.com.au/book-appointment.
\nEver wondered how BankVic works out how much you can borrow when buying you a home? One of the most important steps in the process is calculating something called the loan to value ratio, or LVR.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"LVR stands for loan to value ratio. It’s a percentage that represents how much of the property’s value you’re borrowing. Banks use this ratio to assess the risk of your loan and determine whether additional costs, like lenders mortgage insurance (LMI), might apply.
\nThe formula is simple:
LVR = (Loan amount ÷ property value) × 100
Let’s look at an example:
Loan amount: $480,000
Property value: $600,000
LVR = (480,000 ÷ 600,000) × 100 = 80%
This means you’re borrowing 80% of the property’s value. The remaining 20% would typically be your deposit.
\nYour LVR helps determine:
How much deposit may be required
Whether LMI applies.
Generally, a lower LVR (e.g. below 80%) is seen as lower risk.
\nIf you’re curious about LMI, we recommend watching our video: ’What is LMI?’ It’s a great way to continue your journey with confidence.
\nReach out to our BankVic Home Loan Mentors to help you find out how much you can borrow when buying your first home.
\nIf you have any questions about buying your first home, visit www.bankvic.com.au/home-buying/first-home-buying, call 13 63 73 or book an appointment with a Home Loan Mentor by visiting www.bankvic.com.au/book-appointment.
\nProperty is a popular investment choice for Australians because it’s a tangible asset. But success isn’t guaranteed - smart research and planning are essential.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"Location and property type directly impact rental income and capital growth.
\nPaying the right price sets the foundation for growth.
\nYour rental income strategy matters.
\nLow vacancy rates signal demand. You could investigate areas with strong local economies and low vacancies.
\nUnexpected repairs can erode profits.
\nBottom line: Successful property investment requires research, planning, and a clear financial strategy. If you’d like tailored advice or a property valuation report, our specialists are here to help.
\nWhether you're buying your first investment property or restructuring a multi-property portfolio, we're here to help. Reach out to our BankVic Home Loan Mentors to explore how we can help support your journey toward long-term financial wellbeing.
\nIf you have any questions about how investing in property can support your long-term financial goals, visit bankvic.com.au/home-buying/investor, call 13 63 73 or book an appointment with a Home Loan Mentor by visiting www.bankvic.com.au/book-appointment.
\nMany Australians have untapped financial potential sitting right under their feet - their home. Have you considered how to make the most of it and start building your future? Even if you’ve never thought about buying an investment property, the equity in your home could make it possible.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"Equity is the value of your home you own outright. It’s calculated by subtracting what you owe on your mortgage from your property’s current market value.
\nFor example:
If your home is worth $700,000 and your mortgage balance is $200,000, your equity is $500,000.
Over time, most properties in Australia have increased in value, meaning many homeowners may have more equity than they realise. This could put you in a strong position to leverage that equity and invest in your financial future.
Note: Property investment carries risks, and values can fluctuate.
If your home’s value has risen while you’ve been paying down your mortgage, you may have built up enough equity to fund a deposit on an investment property. In many cases, homeowners aim to use their available equity to cover a 20% deposit on the property they want to purchase.
\nImagine you bought a home for $500,000 five years ago with a $400,000 mortgage (80% of its value). Today, your home is worth $600,000 and your mortgage balance is $380,000. You now owe just 63% of its current value.
\nYour equity has grown because you’ve been reducing your loan while your property value has increased. In this scenario, you could potentially borrow an additional $100,000 (bringing your mortgage back up to 80% of your home’s value) and use that as a deposit for an investment property.
\nWhether you're buying your first investment property or restructuring a multi-property portfolio, we're here to help. Reach out to our BankVic Home Loan Mentors to explore how we can help support your journey toward long-term financial wellbeing.
\nIf you have any questions about how investing in property can support your long-term financial goals, visit bankvic.com.au/home-buying/investor, call 13 63 73 or book an appointment with a Home Loan Mentor by visiting www.bankvic.com.au/book-appointment.
\nBankVic is supporting the Victoria Police Legacy's Christmas Appeal again this year to help police legatee children have a more enjoyable Christmas.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"Christmas can be a difficult time for many families, which is why BankVic is proud to once again support the Victoria Police Legacy (VPL) Children’s Christmas Appeal.
\nVPL cares for Victoria Police families who have suffered the loss of a family member, and the Children’s Christmas Appeal raises funds for gifts for young police legatees who are missing a loved one.
\nWe understand how challenging this time of year can be. The BankVic team also gets involved by volunteering their own time to help pack Christmas hampers, and we hope to make a difference to legatee families.
\n![\"BankVic](\"https://www.datocms-assets.com/28619/1732234452-2023-hamper-packing.jpg\" "\\"BankVic")
If you would like to bring joy to a young person this Christmas, you can donate to the Victoria Police Legacy Children’s Christmas Appeal below. It is amazing how a simple gesture of a gift can make a positive difference.
\nBankVic is supporting the Victoria Police Legacy's Christmas Appeal again this year to help police legatee children have a more enjoyable Christmas.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"Christmas can be a difficult time for many families, which is why BankVic is proud to once again support the Victoria Police Legacy (VPL) Children’s Christmas Appeal.
\nVPL cares for Victoria Police families who have suffered the loss of a family member, and the Children’s Christmas Appeal raises funds for gifts for young police legatees who are missing a loved one.
\nWe understand how challenging this time of year can be. The BankVic team also gets involved by volunteering their own time to help pack Christmas hampers, and we hope to make a difference to legatee families.
\n![\"Volunteers](\"https://www.datocms-assets.com/28619/1763439572-2024-12-vpl-hamper-packing.jpg\")
If you would like to bring joy to a young person this Christmas, you can donate to the Victoria Police Legacy Children’s Christmas Appeal below. It is amazing how a simple gesture of a gift can make a positive difference.
\nBuying an investment property can be a smart way to build wealth and work toward financial security. Unlike purchasing your dream home - where lifestyle is the priority - an investment property is all about generating a financial return.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"There are two main types of returns from property investment:
\nWhether your goal is rental yield, capital growth, or both, answering these five key questions can help you make informed decisions.
\nYour property investment strategy should reflect your goals, your risk appetite, and your investment timeline. You could start by defining your financial milestones. When do you want to achieve them? How could property investment help? Clear goals will guide your decisions and keep you focused.
\nYour time horizon shapes your approach:
\nWhether your priority is capital gain or rental yield this will influence the type of property you buy.
\nFor example:
\nNote: Capital gains tax (CGT) may apply.
\nOnce you’ve set your goals, explore your borrowing capacity. Online tools like BankVic’s calculators can help give you a borrowing power estimate, https://www.bankvic.com.au/calculators/borrowing-power/.
\nKey factors include:
\nFinally, stress-test your finances:
\nCompare income vs. expenses to understand your true affordability. What you can borrow and what you can comfortably repay may differ - this analysis closes the gap.
\nWhether you're buying your first investment property or restructuring an existing multi-property portfolio, we're here to help. Reach out to our BankVic Home Loan Mentors to explore how we can help support your journey toward long-term financial wellbeing.
\nIf you have any questions about how investing in property can support your long-term financial goals, visit bankvic.com.au/home-buying/investor, call 13 63 73 or book an appointment with a Home Loan Mentor by visiting www.bankvic.com.au/book-appointment.
\nWe are delighted to announce our new partnership with the Northern Territory Police Association (NTPA), which will see us provide a range of tailored financial products and personalised services to members of the NTPA.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"BankVic CEO Anthony De Fazio said the partnership represents an exciting opportunity to support NTPA members with a banking relationship designed to help them achieve their professional and financial goals.
\n\n\n\"We are very proud to welcome the Northern Territory Police Association to the BankVic community and look forward to serving the hard working and dedicated members of the Northern Territory Police Force.
\nBankVic was established more than fifty years ago by a group of police officers who wanted a financial institution that truly looked after its own.
\nOriginally founded as the Police Association Credit Co-operative, BankVic has a long and proud history of being the bank for police and emergency services, with the purpose of serving those who serve the community.
\nThis new agreement follows last year’s historic partnership with the Australian Federal Police Association, further cementing BankVic’s commitment to serving members of the police force and first responder community Australia-wide.
\nOur shared focus on the wellbeing and professional development of members is at the core of everything both BankVic and the NTPA do.\"
\n
NTPA President Nathan Finn said the decision to align with BankVic was well-considered but very clear.
\n\n\n\"NTPA members work in very demanding jobs and environments, and they deserve a banking partner who can offer them the most complete package of products, benefits, support, and service.
\nWe know from our association peers in other states that BankVic is a committed partner who will work with us to help more police achieve their financial and professional goals.\"
\n
NTPA members can immediately take advantage of BankVic's exclusive police offers:
\nIn coming months, the BankVic team will be on the ground in the territory to meet with NTPA members.
\n\"We're off to a great start really quickly, and this partnership is something our members can really look forward to helping them with their financial goals\", said Nathan.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"WD1zwA9ZT1yP0SEmiQJ3nQ","pageTitle":"Cyber Safety Awareness Webinar","slug":"cyber-safety-awareness-webinar","metaDescription":"Watch our Cyber Safety Awareness webinar with Crime Stoppers Victoria and learn how to stay safe from scams, phishing, and online threats.","ogTitle":"Cyber Safety Awareness Webinar","ogDescription":"Cyber Safety Awareness Webinar","ogImage":{"url":"https://www.datocms-assets.com/28619/1760574901-v1_cyber-safety_landing_page_banner_1920x1080px.jpg"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Financial wellbeing"}],"firstPublishedAt":"2025-10-28T13:25:29+11:00","articleSearchDescription":"Find out practical insights into cyber security with a free online webinar, hosted by BankVic and Crime Stoppers Victoria.","date":"2025-10-28","title":"Cyber Safety Awareness Webinar","backgroundImage":{"alt":"BankVic & Crime Stoppers Victoria","width":1920,"height":1080,"title":"BankVic & Crime Stoppers Victoria","focalPoint":{"x":0.77,"y":0.48},"url":"https://www.datocms-assets.com/28619/1760574901-v1_cyber-safety_landing_page_banner_1920x1080px.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&fp-x=0.77&fp-y=0.48&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1760574901-v1_cyber-safety_landing_page_banner_1920x1080px.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&fp-x=0.77&fp-y=0.48&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1760574901-v1_cyber-safety_landing_page_banner_1920x1080px.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&fp-x=0.77&fp-y=0.48&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1760574901-v1_cyber-safety_landing_page_banner_1920x1080px.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&fp-x=0.77&fp-y=0.48&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1760574901-v1_cyber-safety_landing_page_banner_1920x1080px.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&fp-x=0.77&fp-y=0.48&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1760574901-v1_cyber-safety_landing_page_banner_1920x1080px.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&fp-x=0.77&fp-y=0.48&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLFg4WDg0aDg0VDh0VDREYFxoZGBYVFiEaHysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHBANHDscFhwvLy8vLy8vLy8vLy8vLy8vLy8vLy87Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAaAAABBQEAAAAAAAAAAAAAAAAGAQIDBAUA/8QAHxAAAAYCAwEAAAAAAAAAAAAAAAEDBBESAjEhMpET/8QAFwEAAwEAAAAAAAAAAAAAAAAABAUGAv/EABgRAAIDAAAAAAAAAAAAAAAAAAARAQIx/9oADAMBAAIRAxEAPwAX+adRK2SRM+YFCTrsPRM52Yt5pK0XBO2as6zlAQYxZ5V7H6OAlqS9NM//2Q==","aspectRatio":2.5,"width":2000,"height":800,"alt":"BankVic & Crime Stoppers Victoria"}},"author":{"name":"Corporate Governance","role":"","aboutTheAuthor":""},"summaryHeading":"Cyber Safety Awareness Webinar: How to Protect Yourself from Online Scams and Data Breaches","summaryText":"Our first Financial Wellbeing webinar, delivered in partnership with Crime Stoppers Victoria, focused on helping members protect themselves from scams and cybercrime. Cybersecurity expert Corch, consultant to Crime Stoppers Victoria and Chief Trouble Shooter at Shogun Cybersecurity, shared practical tips to recognise threats, avoid phishing scams, and safeguard personal data. Watch the full recording below and access the Smart Scam Guide to strengthen your online safety.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"You can now watch the full recording below, and access the Smart Scam Guide, developed in collaboration with Crime Stoppers Victoria, providing step-by-step tips to protect your personal and financial information.
","isCalloutText":false},{"__typename":"DatoCMS_EmbedModuleRecord","content":"","transcriptLink":null,"transcriptText":""},{"__typename":"DatoCMS_ArticleRichTextRecord","content":"As part of our ongoing Financial Wellbeing Series, BankVic hosted a Cyber Safety Awareness Webinar, in partnership with Crime Stoppers Victoria.
\nLed by Angela Martin, BankVic's Financial Wellbeing Program Manager, and featuring guest expert Corch from Shogun Cybersecurity, the session explored how everyday Australians can stay safe online, recognise scams, and protect their personal information.
\nWith scams and data breaches becoming increasingly common, understanding how cybercriminals operate is vital. During the webinar, Corch explained that scammers don't just target big organisations, they target individuals, too.
\n\n\n\"Most people think scammers are after large companies,\" said Corch, \"but individuals are often easier to manipulate and less protected.\"
\n
He discussed how emotional manipulation, fake websites, and malicious emails are used to trick people into sharing personal or financial details.
\nThroughout the session, members learned about:
\nCorch shared simple, effective actions members can take to boost online safety:
\nHe also highlighted the importance of keeping alert to typosquatting — where fake websites use slightly altered domain names to trick visitors.
\nIf you believe your personal information has been exposed in a data breach:
\nDownload the Q&As from the Cyber Safety Awareness Webinar.
\nAngela also reminded members that if you notice suspicious activity or receive a scam message, contact BankVic immediately on 13 63 73.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"DNHZ2J4kSum08HKRIejv6Q","pageTitle":"BankVic 2025 Annual General Meeting","slug":"bankvic-agm-2025","metaDescription":"BankVic 2025 Annual General Meeting","ogTitle":"BankVic 2025 Annual General Meeting","ogDescription":"BankVic 2025 Annual General Meeting","ogImage":null,"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Annual general meeting"},{"categoryTitle":"Annual review"},{"categoryTitle":"Annual report"},{"categoryTitle":"Board"}],"firstPublishedAt":"2025-09-29T15:43:22+10:00","articleSearchDescription":"BankVic's 2025 Annual General Meeting was held online on Wednesday 5 November at 1pm","date":"2025-11-11","title":"BankVic 2025 Annual General Meeting","backgroundImage":{"alt":"BankVic AGM","width":3417,"height":1300,"title":"BankVic AGM","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1695181889-fb-cover-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1695181889-fb-cover-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1695181889-fb-cover-banner.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1695181889-fb-cover-banner.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1695181889-fb-cover-banner.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1695181889-fb-cover-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w,https://www.datocms-assets.com/28619/1695181889-fb-cover-banner.jpg?auto=compress&crop=focalpoint&dpr=1.5&fit=crop&fm=png&h=800&w=2000 3000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgWFRETEhgNDQ0PDxEOFg0NFxMZGBYVIiEdHysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHBAPHDscFig1NS8vLy87Oy8vLy8vOy87Ly8vLy87Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAYAAACAwAAAAAAAAAAAAAAAAAFBgABA//EAB8QAAEDAwUAAAAAAAAAAAAAAAABAxECBAYFEzIzNP/EABYBAQEBAAAAAAAAAAAAAAAAAAQGA//EABsRAAAHAQAAAAAAAAAAAAAAAAABAgMEBTER/9oADAMBAAIRAxEAPwAMuSuuW6SgV0jJdluVE5POa23ArJ1QyZ6BMyVB31LLanLeKSCnV0FAE0rPNGxylD//2Q==","aspectRatio":2.5,"width":2000,"height":800,"alt":"BankVic AGM"}},"author":{"name":"Corporate Governance","role":"","aboutTheAuthor":""},"summaryHeading":"","summaryText":"","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"The 2025 BankVic Annual General Meeting (AGM) was held in a virtual format on Wednesday 5 November 2025 at 1.00pm.
\nClick on the image below to view a recording of the AGM.
\n![\"Recording](\"https://www.datocms-assets.com/28619/1762474491-2025-agm-presentation-opening-slide-image.png\" "\\"Recording")
A new Chair has been appointed by the BankVic Board, following the retirement of outgoing Chair, Lucinda Nolan, who steps down after serving the maximum nine-year tenure.
\nCEO Anthony De Fazio acknowledged Lucinda’s significant contribution.
\n\n\nLucinda has led BankVic with purpose and passion, strongly advocating for BankVic to continue innovating and finding ways to better support our members.
\nLucinda served with Victoria Police for 32 years, achieving the rank of Deputy Commissioner. Lucinda’s husband Paul served with Victoria Police for 39 years, her brother for 32 years, and her daughter joined the police force in 2018.
\nThis is what made Lucinda’s contribution to BankVic so special, and we thank her for her leadership, dedication and service”.
\n
Current Director Michael Liu has been appointed as Chair. He brings more than 25 years of financial services experience across governance, risk, and executive leadership.
\nMichael commenced his career as a lawyer at Allens Arthur Robinson, and has since held senior roles at UBS Investment Bank, Macquarie Bank, and leadership roles in fintech and venture capital.
\nMichael is currently a non-executive director on the Board of WCM Global Growth (ASX: WQG), a non-executive director of Defence Health, and is also a non-executive director of the Law Institute of Victoria.
\nTo fill the vacancy created by Lucinda Nolan’s retirement, the Board called for nominations in April 2025. One nomination was received, and in accordance with the Constitution and BankVic’s Fit and Proper process, Wayne Gatt was deemed elected to the BankVic Board.
\nWayne is the Secretary of The Police Association of Victoria (TPAV) and brings extensive experience in industrial relations, operational risk management, human resources and executive leadership. Wayne has been a member of Victoria Police for more than 30 years, and has been Chief Executive Officer of The Police Federation of Australia (Victoria Branch) and Secretary of TPAV since 2017.
\nWayne leads the representation of 18,000 police and protective services officers, providing strategic leadership, governance, and financial oversight.
\n“We welcome Michael and Wayne to their new roles and look forward to their leadership and strategic input to help us continue being the bank for police, emergency and health workers around Australia”, Anthony said.
\n![\"Lucinda](\"https://www.datocms-assets.com/28619/1669852303-lucinda_nolan.png\" "\\"Outgoing") | \n | \n![\"Wayne](\"https://www.datocms-assets.com/28619/1762386161-wayne-gatt_website.png\" "\\"New") | \n
\nOutgoing Chair, Lucinda Nolan\n | \n\nNew BankVic Chair, Michael Liu\n | \n\nNew BankVic Director, Wayne Gatt\n | \n
When interest rates fall, it’s tempting to reduce your loan repayments and use the extra cash for things you might have cut back on. However, it may be worthwhile keeping your repayments steady as rates decrease. Here’s how it might be helpful.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"1. Pay less interest
Interest is typically calculated based on your outstanding loan balance. By making larger loan repayments, you can decrease the amount of interest charged over time. This can result in significant savings, especially for large, long-term loans like a home loan.
For example, on a $600k home loan, a 0.25% reduction in the interest rate (from 5.85% to 5.60%), could reduce your current repayments by $96 per month. However, if you decide to maintain your existing repayments instead of reducing your repayment, you could save up to $45,900 of interest over the life of your loan.*
2. Pay your loan off faster
Maintaining the same repayments when interest rates fall leads to faster debt repayment, potentially shaving years off the life of your loan.
3. Build up a buffer and be more financially resilient
Making a habit of higher payments during low-interest periods can prepare you for future financial challenges. By paying more than the minimum, you can build up a buffer if interest rates rise again, reduce the impact of future rate increases. It also means you’ll be better placed to cover unexpected expenses.
4. Improved equity and net worth
Equity is the difference between the current market value of your home and the amount you owe on your mortgage. For homeowners, maintaining loan payments above the minimum can help build equity faster.
For example, if your home is worth $300,000 and you still owe $200,000 on your mortgage, your equity in the home is $100,000 plus the appreciated market value of your home. The more you pay down your mortgage, the more equity you build in the property.
This can enable you to own your own home sooner, and might help in purchasing an investment property or other investments if that’s part of your financial goals.
Keeping your repayments the same when interest rates fall can be a powerful step toward financial freedom and peace of mind. It can help pay your loan off faster, reduce interest costs and build financial resilience. This can help you and your family secure a more stable and prosperous financial future.
\nWe’re here to help
\nIf you have any questions about how to maintain higher repayments on your loan, call us on 13 63 73.
\nThis information is general only, does not consider your personal circumstances and you should consider its appropriateness & refer to the T&Cs, available on request, before acquiring the product. Fees & charges may apply & interest rates are subject to change.
\nSaving money isn't always easy… between bills, life expenses, and unexpected surprises, setting money aside can quite often feel like a luxury. But it doesn’t have to be all or nothing – what if you could make your money work harder for you, just by changing the type of account you keep it in?
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"Enter the Bonus Saver account
\nA Bonus Saver is a type of savings account that rewards you for consistent, positive financial habits. Think of it as a savings partner that rewards you with extra interest when you take positive actions, e.g. depositing at least $100 a month and not withdrawing in that same month.
\nHere’s why that matters:
\n1. It encourages healthy habits
\nBonus Savers reward behaviours like saving regularly or maintaining your account balance. It encourages good money management.
\n2. You can earn more – effortlessly
\nTransaction accounts linked to debit cards generally don’t provide interest on account balances. However, if money that is sitting in a transaction account earning little if no interest is moved to a Bonus Saver account, this can boost the interest accumulated. BankVic offers a higher level of interest on Bonus Saver balances to encourage individuals to hold their money with them. This is a win-win because of the passive interest income generated through savings which you didn’t have to work for!
\n3. It can help provide peace of mind
\nKnowing you're saving—and being rewarded for it—can help reduce anxiety around growing your financial nest egg. That can bring peace of mind. Saving is not just about the numbers; it’s about creating choices and breathing room to help safeguard you against the unknown. A Bonus Saver account helps you build that.
\n4. Helps your long-term financial wellbeing
\nAs your savings balance increases you may soon be able to consider investing in assets to build your financial wealth such as buying a property.
\nSmall steps you can take today
\nTo open a Bonus Saver account with BankVic if you don’t already have one:
\nYou could consider setting up a small, automatic transfer from your everyday account each payday—even $10 can makes a difference.
\nTrack your progress regularly and you will see how quickly the Bonus Saver interest accumulates.
\nYou’re not just saving money—you’re investing in your future self. And with a Bonus Saver, you get a little more help along the way.
\nOpening a Bonus Saver
\nTo open a Bonus Saver account, simply visit bankvic.com.au, click “login” to access internet banking and then enter your member number and password. Alternatively, you can compare our accounts to find the right one for you.
\nWe’re here to help
\nIf you have any questions, call us on 13 63 73.
\nThis information is general only, does not consider your personal circumstances and you should consider its appropriateness & refer to the T&Cs, available on request, before acquiring the product. Fees & charges may apply & interest rates are subject to change.
\nPolice Financial Services Limited ABN 33 087 651 661 - trading as BankVic | AFSL and Australian Credit License 240293.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"learn","pageTitle":"Learning Hub","parentPage":{"slug":"home","pageTitle":"The bank for police, emergency and health workers.","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"DgUzuQNQQxyuvgMX5H6TbA","pageTitle":"Register for our Cyber Safety Awareness webinar","slug":"cyber-safety-webinar","metaDescription":"Discover top cyber safety tips from Crime Stoppers Victoria’s consultant Corch. Don’t miss our free webinar – Tue 28 Oct, 12:30pm AEDT. Register now!","ogTitle":"Register for our Cyber Safety Awareness webinar","ogDescription":"Register for our Cyber Safety Awareness webinar","ogImage":{"url":"https://www.datocms-assets.com/28619/1760574901-v1_cyber-safety_landing_page_banner_1920x1080px.jpg"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Financial literacy"}],"firstPublishedAt":"2025-10-15T14:25:07+11:00","articleSearchDescription":"Find out practical insights into cyber security with a free online webinar, hosted by BankVic and Crime Stoppers Victoria.","date":"2025-10-16","title":"Register for our Cyber Safety Awareness webinar","backgroundImage":{"alt":"BankVic & Crime Stoppers Victoria","width":1920,"height":1080,"title":"BankVic & Crime Stoppers Victoria","focalPoint":{"x":0.77,"y":0.48},"url":"https://www.datocms-assets.com/28619/1760574901-v1_cyber-safety_landing_page_banner_1920x1080px.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&fp-x=0.77&fp-y=0.48&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1760574901-v1_cyber-safety_landing_page_banner_1920x1080px.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&fp-x=0.77&fp-y=0.48&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1760574901-v1_cyber-safety_landing_page_banner_1920x1080px.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&fp-x=0.77&fp-y=0.48&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1760574901-v1_cyber-safety_landing_page_banner_1920x1080px.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&fp-x=0.77&fp-y=0.48&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1760574901-v1_cyber-safety_landing_page_banner_1920x1080px.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&fp-x=0.77&fp-y=0.48&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1760574901-v1_cyber-safety_landing_page_banner_1920x1080px.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&fp-x=0.77&fp-y=0.48&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLFg4WDg0aDg0VDh0VDREYFxoZGBYVFiEaHysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHBANHDscFhwvLy8vLy8vLy8vLy8vLy8vLy8vLy87Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAaAAABBQEAAAAAAAAAAAAAAAAGAQIDBAUA/8QAHxAAAAYCAwEAAAAAAAAAAAAAAAEDBBESAjEhMpET/8QAFwEAAwEAAAAAAAAAAAAAAAAABAUGAv/EABgRAAIDAAAAAAAAAAAAAAAAAAARAQIx/9oADAMBAAIRAxEAPwAX+adRK2SRM+YFCTrsPRM52Yt5pK0XBO2as6zlAQYxZ5V7H6OAlqS9NM//2Q==","aspectRatio":2.5,"width":2000,"height":800,"alt":"BankVic & Crime Stoppers Victoria"}},"author":null,"summaryHeading":"Register for our Cyber Safety Awareness webinar","summaryText":"With scams and fraud on the rise, it's important to understand how to protect yourself online. Find out practical insights into cyber security with a free online webinar, hosted by BankVic and Crime Stoppers Victoria.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"Join us on Tuesday 28 October at 12.30pm AEDT to hear from Corch - consultant to Crime Stoppers Victoria and Chief Trouble Shooter at Shogun Cybersecurity - who will share expert advice on recognising today’s most common cyber threats, including data breaches, social media scraping, and unsafe online behaviour.
\nIf you have any questions or topics you’d like us to cover in the webinar, you can provide these during the registration process.
\n![\"Register\"](\"https://www.datocms-assets.com/28619/1760498419-register-button.png\" "\\"Register\\"")
* The session will be recorded and available for viewing after the event *
\nProtecting you from scams is our priority.
\nIf you've received a suspicious call, email or text, have seen suspicious activity on your account or have any other security concerns, call us on 13 63 73.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"ey2jf_XjSDOzGbeaffq88Q","pageTitle":"Multiple home loan awards for BankVic","slug":"multiple-home-loan-awards-for-bankvic","metaDescription":"BankVic has been recognised for offering some of Australia's best home loans, receiving Mozo and Canstar awards for outstanding value and low-cost lending in 2024–2025.","ogTitle":"Multiple home loan awards for BankVic","ogDescription":"Multiple home loan awards for BankVic","ogImage":null,"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Latest news"}],"firstPublishedAt":"2025-10-16T14:46:09+11:00","articleSearchDescription":"Multiple home loan awards for BankVic","date":"2025-10-21","title":"Multiple home loan awards for BankVic","backgroundImage":{"alt":"BankVic wins multiple awards","width":4000,"height":2250,"title":"BankVic wins multiple awards","focalPoint":{"x":0.66,"y":0.5},"url":"https://www.datocms-assets.com/28619/1760661019-awards-banner-2025.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&fp-x=0.66&fp-y=0.5&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1760661019-awards-banner-2025.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&fp-x=0.66&fp-y=0.5&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1760661019-awards-banner-2025.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&fp-x=0.66&fp-y=0.5&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1760661019-awards-banner-2025.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&fp-x=0.66&fp-y=0.5&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1760661019-awards-banner-2025.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&fp-x=0.66&fp-y=0.5&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1760661019-awards-banner-2025.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&fp-x=0.66&fp-y=0.5&h=800&w=2000 2000w,https://www.datocms-assets.com/28619/1760661019-awards-banner-2025.jpg?auto=compress&crop=focalpoint&dpr=1.5&fit=crop&fm=png&fp-x=0.66&fp-y=0.5&h=800&w=2000 3000w,https://www.datocms-assets.com/28619/1760661019-awards-banner-2025.jpg?auto=compress&crop=focalpoint&dpr=2&fit=crop&fm=png&fp-x=0.66&fp-y=0.5&h=800&w=2000 4000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHERAHCA8LBgYLDhMQDgYKDhEKFg4OFxUZGBYTFhUaHysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDgcOHBAQHDscFhw7Ly8vLy8vLy8vLy8vLy8vLy8vLy87Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAYAAACAwAAAAAAAAAAAAAAAAACAwABBv/EABcQAQEBAQAAAAAAAAAAAAAAAAABAhL/xAAXAQADAQAAAAAAAAAAAAAAAAAEBQYB/8QAGBEAAgMAAAAAAAAAAAAAAAAAAAIBETH/2gAMAwEAAhEDEQA/AMtzlczChRdMs1ouHTMQEQLKzemn/9k=","aspectRatio":2.5,"width":2000,"height":800,"alt":"BankVic wins multiple awards"}},"author":{"name":"Corporate Governance","role":"","aboutTheAuthor":""},"summaryHeading":"","summaryText":"","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"We are very proud to share that your bank has again been recognised as offering some of the best home loans available in Australia, through receiving multiple awards following independent analysis from lending experts.
\nBankVic was named the recipient of the Mozo Expert Choice Award for ‘Low Cost Home Loan’, as well as the Canstar Outstanding Value Award for ‘Variable Home Lender’ 2024-2025.
\nMozo are at the forefront of financial comparison, providing Australians with practical money tips and expert analysis since 2008. Mozo’s panel of experts assessed thousands of rate variants across hundreds of home loans and lenders. BankVic are honoured to have been awarded with the Mozo Expert Choice Award in the categories of Low Cost Home Loan and Investor Home Loan.
\nCanstar are an independent rating agency, at the forefront of Australian financial comparison, offering insights across 30+ different categories, including banking, insurance, superannuation, and investments. Canstar conducts annual Awards to recognise financial institutions who provide excellent value across a wide array of product categories.
\nThese awards highlight BankVic’s commitment to providing you with good value lending products and services, and we are very proud to be your bank.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"NH5uzeDQQgqMYH_wcWWsqA","pageTitle":"Scam website alert","slug":"scam-website-alert","metaDescription":"We are aware of a scam website impersonating BankVic. For your safety and protection, always check the website address is bankvic.com.au before you click on the log in button.","ogTitle":"Scam website alert","ogDescription":"","ogImage":{"url":"https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Internet Banking"}],"firstPublishedAt":"2025-09-23T17:13:32+10:00","articleSearchDescription":"We are aware of a scam website impersonating BankVic.\n\nFor your safety and protection, always check the website address is bankvic.com.au before you click on the log in button.","date":"2025-09-23","title":"Scam website alert","backgroundImage":{"alt":"BankVic blue banner","width":1920,"height":582,"title":"BankVic blue banner","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgVDRYUDhgQDg0NDRINFhEYFx8gGBYTIhUaHysjGh0oHSEWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHA4KHDscFh07Oy8vLy8vLy8vLy8vOzsvLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAYAAACAwAAAAAAAAAAAAAAAAAAAwQGB//EACAQAAAFAwUAAAAAAAAAAAAAAAABAgMEBTRxESEyQWH/xAAWAQEBAQAAAAAAAAAAAAAAAAAGBQT/xAAaEQACAwEBAAAAAAAAAAAAAAAAAQMSMREC/9oADAMBAAIRAxEAPwCntqMlHoHxX1plJ27CGuZiSxcFkOpOUJ600eiS1KipLwAVQ7csABadK7NnnD//2Q==","aspectRatio":2.5,"width":2000,"height":800,"alt":"BankVic blue banner"}},"author":null,"summaryHeading":"","summaryText":"","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"We are aware of a scam website impersonating BankVic.
\nFor your safety and protection, always check the website address is bankvic.com.au before you click on the log in button. This button will take you to ib.bankvic.com.au, which is our secure internet banking access portal.
\nAdditionally, you should only access online banking via the BankVic website rather than a search engine or bookmark, and only from a secure connection (ie. not public Wi-Fi).
\nIf you are ever unsure about a website, email, SMS or phone call purporting to be from BankVic, call us on 13 63 73 to confirm before you do anything.
\nMore online safety tips and resources are available here
","isCalloutText":true}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"Dl6n1qDEQ0qz1uMi_ZNuYQ","pageTitle":"Member Matters, October 2025","slug":"member-matters-oct-2025","metaDescription":"Member Matters, October 2025. It's the Spring edition of Member Matters. \nHear from outgoing BankVic Chair Lucinda Nolan, read about the latest events, the positive impact from our partnerships, and more.","ogTitle":"Member Matters, October 2025","ogDescription":"Member Matters, October 2025. It's the Spring edition of Member Matters. \nHear from outgoing BankVic Chair Lucinda Nolan, read about the latest events, the positive impact from our partnerships, and more.","ogImage":null,"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Member Matters"}],"firstPublishedAt":"2025-10-13T09:41:35+11:00","articleSearchDescription":"Member Matters, October 2025. The Spring edition of Member Matters. \nHear from outgoing BankVic Chair Lucinda Nolan, read about the latest events, the positive impact from our partnerships, and more.","date":"2025-10-13","title":"Member Matters, October 2025","backgroundImage":{"alt":"Banking hero banner","width":1920,"height":1040,"title":"Banking hero banner","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1705445273-bankvic-banking-hero-banner-new.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1705445273-bankvic-banking-hero-banner-new.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1705445273-bankvic-banking-hero-banner-new.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1705445273-bankvic-banking-hero-banner-new.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1705445273-bankvic-banking-hero-banner-new.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1705445273-bankvic-banking-hero-banner-new.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgOCg8LDhgcFhANFxEXFhEYGB8lGBYTFhUaHyslGh0oHSEWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg4NFQ0FHDscFhwvLy8vLy8vLy8vLy8vLy8vLy8vLy87Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAYAAEAAwEAAAAAAAAAAAAAAAAGAQMFAP/EACAQAAEDAgcAAAAAAAAAAAAAAAABAgMFBgQSMjM1QWH/xAAXAQADAQAAAAAAAAAAAAAAAAABAgMA/8QAFhEBAQEAAAAAAAAAAAAAAAAAABIR/9oADAMBAAIRAxEAPwDFp8sb41aqDC0Z2YZZETtAPTtQqoG64kahq65c1fe/0grujlnHG0Lf/9k=","aspectRatio":2.5,"width":2000,"height":800,"alt":"Banking hero banner"}},"author":null,"summaryHeading":"In this issue of Member Matters:","summaryText":"Our latest member newsletter is here, and includes:
\n![\"Lucinda](\"https://www.datocms-assets.com/28619/1703730378-copy-of-director-s-message.png\" "\\"Lucinda")
The BankVic team is proud of our long-term support and commitment to the police, emergency and health workers, in both financial goals as well as other ways we provide support and opportunities.
\nThe nature of the work our members do means the risks of harm are higher, and sometimes our members won’t get to return home at the end of the day or night.
\nThe tragic deaths of two police officers in Porepunkah impacted us all. These difficult circumstances highlight why we support so many programs, fundraisers, and initiatives that help members and families in the aftermath of such events.
\nWe recently supported the Wall to Wall Ride for Remembrance as support crew for theVictorian riders. We joined police and first responders from around the country to honour those who have died in the line of duty this past year, and raise funds for police legacy organisations to support their families.
\nWe have continued to support a number of scholarships and professional development opportunities for members in health, emergency services, and policing, to help with career development and opportunities that might otherwise have been out of reach.
\nIt is all of this which makes the whole BankVic team so proud of what we get to do – serve those who serve and protect the community.
\nMy time as a Director on the BankVic Board ends after the upcoming Annual General Meeting. I will leave very proud of the ongoing role our bank plays in helping members with appropriate and tailored support, as well as being there when they need us most.
\nThank you for your BankVic membership and for your support of our community. I wish you the very best for your future – and am confident you are in the best hands
\nLucinda Nolan
\nBOARD CHAIR
","isCalloutText":true},{"__typename":"DatoCMS_ArticleRichTextRecord","content":"On 15 August we presented the ACWAP BankVic scholarships as part of the Excellence in Policing awards at Victoria Police Centre.
\nThese scholarships provide opportunities for growth in leadership, learning from others’ experience, and exposure to a wide range of development opportunities.
\nWe are so proud to be involved with this award, because we are committed to supporting the careers and development of the police community, and we believe in inclusivity, where everyone has access to as many opportunities as possible.
\nCongratulations to the winners, Constable Bella Cooke and Sergeant Anna Dickinson, for their impressive achievements, and we look forward to watching their careers continue to unfold.
\n![\"ACWAP](\"https://www.datocms-assets.com/28619/1760306554-2025-08-acwap-scholarship-1.jpg\" "\\"ACWAP")
Last year alone, Australians lost a staggering $2 billion dollars to scammers, and made almost 500,000 reports to financial crime organisations. Data from the National Scams Centre shows the highest losses were from investment, and social media scams.
\nThe majority of scams reported by BankVic members to our fraud team are related to ‘Goods not received’, where someone buys an item online, but doesn’t receive what they’ve paid for. These account for 60% of all scams so far, in 2025.
\nThrough a number of programs and initiatives, our fraud team was able to save over $5 million of members’ money from fraud and scams in the 2024/2025 financial year alone.
\nThis was achieved through a combination of:
\nThe FRX is an information-sharing platform between banks, enabling us to report fraud and scam activity more quickly, which increases the potential to recover stolen funds for our members.
\nAnother payment security enhancement is Confirmation of Payee. More information about this enhancement is further down.
\nWhile we continue to invest in fraud prevention technology and support, scammers are also adjusting the way they try and get your money. It’s important to stay up to date with the types of scams you may come across, and reduce the potential to be scammed.
\nTips, resources, and case studies
\nKeep your scam knowledge up to date through visiting:
\n\nThe 16th annual Wall to Wall Ride for Remembrance was held on Saturday 13 September, and BankVic once again accompanied the Victorian contingent for their ride, through acting as the support crew – something we are honoured to do each year.
\nRaising funds for Police Legacy organisations around Australia, Wall to Wall is an integral part of Police Week. Riders gather in each state and make the journey to Canberra for a national memorial service, where around 2,000 riders come together to honour the memory of fallen police officers.
\nRiders carry the Chief Commissioners’ baton, engraved with the names of officers who have died in the line of duty in the previous year.
\nThis year’s baton carried the names of Victoria Police officers killed in Porepunkah, and the Tasmania Police officer killed in June. The baton was passed to a young Victoria Police Legatee, and made the 850km ride from Melbourne to Canberra.
\nThe day before, hundreds of current and former Victoria Police members gathered for a service at the Victoria Police Memorial on St Kilda Rd. Following the service, riders began their journey and travelled through Sale, Lakes Entrance, Cann River, and rested for the night in Merimbula.
\nThe following morning, BankVic sponsored a BBQ breakfast before joining riders in heading to Canberra. Riders from all states formed up and rode to the National Police Memorial for the very moving remembrance service.
\nThese events are important to the BankVic community and team. We thank the Victorian Wall to Wall Committee for the work they do, and the opportunity to support this important event.
\n![\"Wall](\"https://www.datocms-assets.com/28619/1760306725-2025-09_wall-to-wall-2.jpg\" "\\"Wall")
![\"Wall](\"https://www.datocms-assets.com/28619/1760306724-2025-09_wall-to-wall-1.jpg\" "\\"Wall")
We were proud to support the 4th Annual Victorian Ambulance Union Incorporated Delegates Conference in early September.
\nThis year’s conference was even more significant following the recent events in Porepunkah and Geelong, where VAU members and first responders were at the forefront of supporting the community.
\nBankVic team members Rebecca Attard and Karen Vice were there to support our members during the conference. Our appreciation to Danny Hill, Olga Bartasek, Adam Read and the VAU team. We value and appreciate our collaborative partnership.
\nOn behalf of the BankVic team, we thank VAU members for the work you do, every single day.
\n ![\"BankVic](\"https://www.datocms-assets.com/28619/1760308846-2025-09-vau-delegates-conference-1.jpg\" "\\"BankVic")
![\"BankVic](\"https://www.datocms-assets.com/28619/1760308846-2025-09-vau-delegates-conference-4.jpg\" "\\"BankVic")
We have recently implemented a new feature of conducting transactions online that will offer an additional
layer of protection against paying to an unintended or incorrect recipient.
Confirmation of Payee is a security feature designed to add an extra layer of protection against fraud, scams, and accidental payments. It is an initiative of Australian Payments Plus, the same organisation that also provides trusted payment services like BPAY®, Osko®, EFTPOS®, PayID® and PayTo®.
\nThis security enhancement will be a standard part of the online payment process, whether you do these via the BankVic app or internet banking.
\nBefore a payment is made, the service verifies whether the account details you’ve entered, such as the account name, BSB, and account number match the information held by the recipient’s bank.
\nThe outcome of this match will be displayed, helping you confirm that you’re paying the correct person or business before proceeding with the transaction.
\nTo find out more visit bankvic.com.au/banking/payments/confirmation-of-payee/
\n
BankVic’s Annual General Meeting (AGM) for 2025 will be held at 3.00 pm AEDT on Wednesday 5 November, and is being held virtually so members will be able to join the meeting online.
\nThe full Notice of AGM and and supporting information is available to all members at:
bankvic.com.au/our-story/news/bankvic-agm-2025
Congratulations to Lachlan Sanders, winner of the Little Copper Club Education Award, which was drawn on Monday 14 July.
\n
Download the full edition of Member Matters here.
","isCalloutText":true}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"OboQCtRjQzSOV3t-5impJw","pageTitle":"Offset accounts explained: A smarter way to manage your mortgage","slug":"offset-accounts-explained","metaDescription":"Want to reduce your mortgage repayments and pay off your loan sooner? An offset account can help you do this as interest is only charged on the difference between your home loan balance and the amount in your offset account. Here’s why an offset home loan might be worth considering.","ogTitle":"Offset accounts explained: A smarter way to manage your mortgage","ogDescription":"Want to reduce your mortgage repayments and pay off your loan sooner? An offset account can help you do this as interest is only charged on the difference between your home loan balance and the amount in your offset account. Here’s why an offset home loan might be worth considering.","ogImage":{"url":"https://www.datocms-assets.com/28619/1759710644-offset-article-banner.jpg"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Financial wellbeing"},{"categoryTitle":"First Home Buyer"},{"categoryTitle":"Home loan"}],"firstPublishedAt":"2025-09-18T13:31:39+10:00","articleSearchDescription":"Learn how an offset account can help you save interest, reduce mortgage repayments, and pay off your loan faster. Discover the benefits of flexible money management with BankVic's expert insights.","date":"2025-09-23","title":"Offset accounts explained: A smarter way to manage your mortgage","backgroundImage":{"alt":null,"width":1920,"height":582,"title":null,"focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1758590017-hb.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1758590017-hb.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1758590017-hb.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1758590017-hb.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1758590017-hb.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1758590017-hb.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgPChENDhgQDQ0WDRUVDgwNFx8lGBYTFiEmHysjHR0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHBAQHDscFhwvLy8vLy8vOy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAYAAACAwAAAAAAAAAAAAAAAAAFBgABA//EACAQAAEDAgcAAAAAAAAAAAAAAAABAgMEEgUhMTM0QXH/xAAWAQEBAQAAAAAAAAAAAAAAAAAEAgH/xAAYEQACAwAAAAAAAAAAAAAAAAAAAQIhUf/aAAwDAQACEQMRAD8Adq5blS0E4vO+KiXLoKS6oDMf4K+B702MUI8tU6ZXtLMYt15Cr0Skj//Z","aspectRatio":2.5,"width":2000,"height":800,"alt":null}},"author":{"name":"Angela Martin","role":"Financial Wellbeing Program Manager","aboutTheAuthor":""},"summaryHeading":"Want to reduce your mortgage repayments and pay off your loan sooner? ","summaryText":"An offset account can help you do this as interest is only charged on the difference between your home loan balance and the amount in your offset account.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"Want to reduce your mortgage repayments and pay off your loan sooner? An offset account can help you do this as interest is only charged on the difference between your home loan balance and the amount in your offset account.
\nHere’s why an offset home loan might be worth considering:
\nFlexibility is one of the biggest advantages of an offset account. Because it’s linked to a regular transaction account, you can move money in and out whenever you like - just as you would with any other account.
\nThe daily balance in your offset account is what counts. The higher your balance, the less interest you’ll pay on your loan. That means every dollar you keep in there is working for you.
\nBy reducing your interest charges, setting up an offset account can enable you to chip away at your principal balance more quickly, which in turn reduces your repayments even more.
\nExample:
Loan = $750,000
Offset account = $50,000
You only pay interest on $700,000 not $750,000
By having your income and savings in an offset account, you’re making it work even harder for you.
\nWant to take things a step further? Pairing your offset account with a credit card that has an interest-free period can help you maximise savings.
\nHere’s how it works:
• Use the credit card for your everyday spending
• Leave your cash sitting in the offset account for longer, reducing your interest
• Pay off the credit card balance in full before the interest-free period ends.
For example, with a 55-day interest-free card, you could cover all your expenses without touching your bank account for nearly two months. That extra time can add up to meaningful savings across the life of your loan.
\nWith an offset account, you get both convenience and the potential to save thousands in interest. By making the money you already have coming in work even harder for you, you’re taking big steps toward a stronger financial future.
\nIf you have any questions about how to set up an offset account visit bankvic.com.au/home-buying or call 13 63 73 to make an appointment with a BankVic Home Loan Mentor.
\nPlan your year ahead with the BankVic calendar, available for download below.
","articleComponents":[],"articleFeaturedProduct":null,"components":[{"id":"RGDDMDP6S62mpnFK9QsQCg","align":"left","auxtitle":"","title":"BankVic 2026 Standard Calendar","subtitle":"Download and print the BankVic 2026 Standard Calendar - you'll need the latest version of Adobe Reader.","linkText":"Download","smartLink":{"linkToStickyNavPoint":false,"linkUrl":"","linkToSpecificProductFilter":false,"linkToSpecificArticleHubCategory":false,"articleHubCategory":null,"filter":null,"product":null,"pageToLinkTo":null,"stickyNavPointLink":null,"useExternalUrl":false,"linkToAPdfDownload":true,"pdfToDownload":{"url":"https://www.datocms-assets.com/28619/1759471542-2026-bankvic-member-calendar.pdf"},"ibPdf":null},"image":{"focalPoint":{"x":0.5,"y":0.5},"alt":"BankVic member calendar 2026","title":"BankVic member calendar 2026","url":"https://www.datocms-assets.com/28619/1759471151-bankvic-member-calendar-2026.png?auto=compress&fit=max&fm=png&h=330&w=480","width":1014,"height":718,"responsiveImage":{"src":"https://www.datocms-assets.com/28619/1759471151-bankvic-member-calendar-2026.png?auto=compress&fit=max&fm=png&h=330&w=480","srcSet":"https://www.datocms-assets.com/28619/1759471151-bankvic-member-calendar-2026.png?auto=compress&dpr=0.25&fit=max&fm=png&h=330&w=480 116w,https://www.datocms-assets.com/28619/1759471151-bankvic-member-calendar-2026.png?auto=compress&dpr=0.5&fit=max&fm=png&h=330&w=480 233w,https://www.datocms-assets.com/28619/1759471151-bankvic-member-calendar-2026.png?auto=compress&dpr=0.75&fit=max&fm=png&h=330&w=480 349w,https://www.datocms-assets.com/28619/1759471151-bankvic-member-calendar-2026.png?auto=compress&fit=max&fm=png&h=330&w=480 466w,https://www.datocms-assets.com/28619/1759471151-bankvic-member-calendar-2026.png?auto=compress&dpr=1.5&fit=max&fm=png&h=330&w=480 699w,https://www.datocms-assets.com/28619/1759471151-bankvic-member-calendar-2026.png?auto=compress&dpr=2&fit=max&fm=png&h=330&w=480 932w","base64":"data:image/jpeg;base64,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","aspectRatio":1.4122562674094707,"width":466,"height":330,"alt":"BankVic member calendar 2026"}},"__typename":"DatoCMS_TwoColBlockRecord"},{"id":"GGnxo8hJRdaOc1xPIxIWiw","align":"right","auxtitle":"","title":"BankVic 2026 Wall Calendar","subtitle":"Download and print the BankVic 2026 Wall Calendar - 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Discover practical tips to reduce your loan term and save on interest. Learn how changing your repayment frequency, increasing your repayment amount, and performing a home loan health check can help you achieve financial freedom sooner. Explore options like refinancing, offset accounts, and more to make your mortgage work better for you. ","ogTitle":"","ogDescription":"","ogImage":{"url":"https://www.datocms-assets.com/28619/1726024682-istock-1477508015-1.jpg"},"showQuickExit":null,"noindex":null,"articleCategory":[{"categoryTitle":"Buy a home"}],"firstPublishedAt":"2024-09-13T13:25:59+10:00","articleSearchDescription":"Want to pay off your home loan faster? Explore tips on changing repayment frequency, increasing amounts, and refinancing to save on interest and achieve financial freedom sooner.","date":"2024-09-13","title":"Easy ways to pay your home loan faster","backgroundImage":{"alt":"Couple paying off mortgage","width":7911,"height":4862,"title":"Couple paying off mortgage","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1726024682-istock-1477508015-1.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1726024682-istock-1477508015-1.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1726024682-istock-1477508015-1.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1726024682-istock-1477508015-1.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1726024682-istock-1477508015-1.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1726024682-istock-1477508015-1.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w,https://www.datocms-assets.com/28619/1726024682-istock-1477508015-1.jpg?auto=compress&crop=focalpoint&dpr=1.5&fit=crop&fm=png&h=800&w=2000 3000w,https://www.datocms-assets.com/28619/1726024682-istock-1477508015-1.jpg?auto=compress&crop=focalpoint&dpr=2&fit=crop&fm=png&h=800&w=2000 4000w,https://www.datocms-assets.com/28619/1726024682-istock-1477508015-1.jpg?auto=compress&crop=focalpoint&dpr=3&fit=crop&fm=png&h=800&w=2000 6000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLChULDhgaDg0NDh0VHREOFxsZGBYVFiEfKysjGh0oHSEWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OEA8QHDscFigvLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAaAAAABwAAAAAAAAAAAAAAAAAAAQIDBAUG/8QAIhAAAQMDAwUAAAAAAAAAAAAAAgABAwQFERJhkQYhMTOB/8QAFQEBAQAAAAAAAAAAAAAAAAAAAwT/xAAZEQACAwEAAAAAAAAAAAAAAAAAAQIDEhH/2gAMAwEAAhEDEQA/AG7fb5nqmMpfG6XfRlZux5xuoFFLJq9hcoVpk4lknf6jrrQ0pMu+iq0WqdEhIlmunDJrkWCflBUZQPT/2Q==","aspectRatio":2.5,"width":2000,"height":800,"alt":"Couple paying off mortgage"}},"author":null,"summaryHeading":"","summaryText":"","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"Who doesn't want to pay off their home loan faster? While it can mean more of a sacrifice right now, it may also mean more freedom and less financial pressure in the future.
\nHere are some easy practical ways you can save and pay your home loan off quicker.
\nChange your repayment frequency
\nAn easy way to pay off your loan faster is to switch from monthly to fortnightly or weekly repayments, which has two benefits:
\nIncrease your repayment amount
\nYou can also increase the amount you repay each period instead of just paying the minimum required by the bank. A handy way to do this is to maintain your payments at its current level even if interest rates drop.
\nHaving a good grasp on your household budget will also help you work out how much extra you could pay off. Don't forget - you can always make one-off payments (like when you get a tax refund). At BankVic we can help you explore some of the options availabe to you to clear your home loan debt sooner.
\nHome loan health check
\nIt's a good idea to review your mortgage from time to time to make sure you're on the best product for your needs, this may mean you refinance from one bank to another. While refinancing can seem like a lot of work, it could be worth the potential savings gained by moving to a loan with a lower interest rate.
\nYou might also consider switching between a variable rate and a fixed rate. They each operate differently so it’s a good idea to think about which of these will be best for you over the coming few years. Another option is splitting your loan so that one portion is variable and another portion is fixed.
\nWhile you’re reviewing your mortgage, also consider setting up an offset account linked to your home loan. An offset account lets you pay less interest simply by keeping your savings in your offset account. There’s a lot to learn about offsets, but you can read more here.
\nFinally, when looking for a loan, make sure you check out whether there are any ongoing costs like annual or monthly fees. An annual fee of $395 can add up to $11,000 over a term of 30 years so if you can find a loan without an annual fee it could be a great saving.
\nOur team can help you
\nThe BankVic lending team is available and here to help you. Because we’re the bank for police, emergency and health workers, we understand the unique circumstances borrowers from these sectors have and are experts at finding the right loans for them.
\nGet in touch with us today on 13 63 73 to find out how we can help you. Our lending consultants can talk to you over the phone or via video conference.
\nContact BankVic to chat about home loans
\nInformation in this article is general in nature and does not take into account your objectives, financial situation or needs. You should consider whether it is appropriate for you before acquiring a product or service. Police Financial Services Limited ABN 33 087 651 661 - trading as BankVic | AFSL and Australian Credit License 240293.
","isCalloutText":false}],"articleFeaturedProduct":{"title":"Ready to start saving on your home loan?","subtitle":"We're here to help","cardTitle":"Upgrade or Refinance Home Loan","cardText":"Find out how we can help you","cardCta":"Learn more","cardImage":{"url":"https://www.datocms-assets.com/28619/1606458104-home.svg","alt":"Find home insurance","title":"Insure my home"},"smartLink":{"linkToStickyNavPoint":false,"linkUrl":"","linkToSpecificProductFilter":false,"linkToSpecificArticleHubCategory":null,"articleHubCategory":null,"filter":{"categoryTitle":"Home Buyer or Upgrader"},"product":null,"pageToLinkTo":{"slug":"upgrade-refinance","parent":{"slug":"home-buying","parent":null}},"stickyNavPointLink":null,"useExternalUrl":false,"linkToAPdfDownload":false,"pdfToDownload":null,"ibPdf":null}},"components":[],"parentHub":{"slug":"learn","pageTitle":"Learning Hub","parentPage":{"slug":"home","pageTitle":"The bank for police, emergency and health workers.","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"12887853","pageTitle":"BankVic and Crime Stoppers Victoria aim to prevent online crime","slug":"aiming-to-prevent-online-crime","metaDescription":"BankVic and Crime Stoppers Victoria aim to prevent online crime","ogTitle":"BankVic and Crime Stoppers Victoria aim to prevent online crime","ogDescription":"BankVic and Crime Stoppers Victoria aim to prevent online crime","ogImage":{"url":"https://www.datocms-assets.com/28619/1606197945-csv-logoblue.jpg"},"showQuickExit":null,"noindex":false,"articleCategory":[],"firstPublishedAt":"2020-11-30T09:12:19+11:00","articleSearchDescription":"We're pleased to welcome a new community partner","date":"2020-12-01","title":"BankVic and Crime Stoppers Victoria aim to prevent online crime","backgroundImage":{"alt":null,"width":5472,"height":3648,"title":null,"focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1606197963-crime-stoppers-online-fraud-image.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1606197963-crime-stoppers-online-fraud-image.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1606197963-crime-stoppers-online-fraud-image.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1606197963-crime-stoppers-online-fraud-image.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1606197963-crime-stoppers-online-fraud-image.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1606197963-crime-stoppers-online-fraud-image.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w,https://www.datocms-assets.com/28619/1606197963-crime-stoppers-online-fraud-image.jpg?auto=compress&crop=focalpoint&dpr=1.5&fit=crop&fm=png&h=800&w=2000 3000w,https://www.datocms-assets.com/28619/1606197963-crime-stoppers-online-fraud-image.jpg?auto=compress&crop=focalpoint&dpr=2&fit=crop&fm=png&h=800&w=2000 4000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLFg8RDhgNDg8RDh0VDA0YFx8ZGBYVFhUaKysjHR0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHAoQHDsdFhwvLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAZAAACAwEAAAAAAAAAAAAAAAAFBgEDBwD/xAAhEAACAQMEAwEAAAAAAAAAAAABAgADBAURIjFRFCGREv/EABYBAQEBAAAAAAAAAAAAAAAAAAMEAf/EABgRAAIDAAAAAAAAAAAAAAAAAAABAiEx/9oADAMBAAIRAxEAPwABi0pJUBBEebS5VbUadTLMS7fobjz3HyxY+IPZ4lEVQsyvO11rJodJ0D5tmAO4/ZEJ6amf/9k=","aspectRatio":2.5,"width":2000,"height":800,"alt":null}},"author":{"name":"Fiona Madigan","role":"Corporate Communications & Corporate Social Responsibility","aboutTheAuthor":"Updates about how BankVic is investing in its members communities to drive positive change"},"summaryHeading":"","summaryText":"","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"BankVic is pleased to welcome a new community partner, Crime Stoppers Victoria. By working closely with Victoria Police, for over 30 years Crime Stoppers Victoria provides a critical service to keep our community safe.
\nTogether BankVic and Crime Stoppers Victoria will be aiming to prevent online crime. We’re doing this by educating our community on topics that get people thinking about online fraud and safe and secure banking. Our first article, “Time to break your oldest habit: your password”, focusses on the importance of strong passwords for online safety.
\nCrime Stoppers Victoria aligns with our Corporate Social Responsibility commitment toward Data Privacy, Security & Fraud Prevention where we ensure our members and community have access to safe and secure banking and are educated and protected against negative banking experiences. It also aligns with our ongoing efforts to Create Safe & Healthy Communities for our members and the wider community by supporting our partners.
\nWe’re excited about what’s in store in 2021 with Crime Stoppers Victoria as we together make our community a safer place.
\nYou can follow Crime Stoppers on social media at Twitter and Facebook @CrimeStoppersVic and on Instagram @crimestoppers.vic to stay up-to-date on new topics or visit crimestoppersvic.com.au/onlinesafety.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"dpGhkMb4Qe6tVgTeIVf0Og","pageTitle":"RBA interest rate decrease, August 2025","slug":"rba-interest-rate-decrease-aug-2025","metaDescription":"On 12 August 2025, the Reserve Bank of Australia announced a decrease to the official cash rate from 3.85% to 3.60% - a decrease of 0.25%. BankVic will pass on the full 0.25% decrease to all variable rate home loan accounts, with the changes effective from 26 August 2025.","ogTitle":"RBA interest rate decrease, August 2025","ogDescription":"On 12 August 2025, the Reserve Bank of Australia announced a decrease to the official cash rate from 3.85% to 3.60% - a decrease of 0.25%. \n\nBankVic will pass on the full 0.25% decrease to all variable rate home loan accounts, with the changes effective from 26 August 2025.\n\nBankVic will review the interest rates on all our deposit accounts and make an announcement in due course.","ogImage":{"url":"https://www.datocms-assets.com/28619/1721174303-banner-article-offset-home-loan.jpg"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Interest rate changes"}],"firstPublishedAt":"2025-08-12T14:01:35+10:00","articleSearchDescription":"On 12 August 2025, the Reserve Bank of Australia announced a decrease to the official cash rate from 3.85% to 3.60% - a decrease of 0.25%. ","date":"2025-08-12","title":"RBA interest rate decrease, August 2025","backgroundImage":{"alt":"credit rating banner","width":1920,"height":1080,"title":"credit rating banner","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1706744653-bankvic-credit-rating.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1706744653-bankvic-credit-rating.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1706744653-bankvic-credit-rating.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1706744653-bankvic-credit-rating.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1706744653-bankvic-credit-rating.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1706744653-bankvic-credit-rating.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLCgoVDh0SDg0NDh0VHRETHRUZGCIUFi0oKy0jKh0tHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHA0QHDscFhwvLy8vLy8vOy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAYAAADAQEAAAAAAAAAAAAAAAAEBQYBAP/EACAQAAEEAQQDAAAAAAAAAAAAAAIAAQMFBBEhMZESIoH/xAAVAQEBAAAAAAAAAAAAAAAAAAACAP/EABgRAQEAAwAAAAAAAAAAAAAAAAEAAgMR/9oADAMBAAIRAxEAPwCvwpcQS0KNkac9QO8kQ9Jbji3lwyGsGbXhPAIbFqDDsKUT9IB6XJLUADnuLP8AFiKFC8v/2Q==","aspectRatio":2.5,"width":2000,"height":800,"alt":"credit rating banner"}},"author":null,"summaryHeading":"RBA interest rate decrease, August 2025","summaryText":"On 12 August 2025, the Reserve Bank of Australia announced a decrease to the official cash rate from 3.85% to 3.60% - a decrease of 0.25%.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"BankVic will pass on the full 0.25% decrease to all variable rate home loan accounts, with the changes effective from 26 August 2025.
\nWe will be writing to all our home loan members soon to let them know their new loan details and repayments.
\nInterest rates are also decreasing by 0.25% on Bonus Saver, EasyInvest, and Pension Plus accounts, effective 1 September 2025.
\nFor more information on the RBA decision, view the full statement by RBA Governor Michele Bullock.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"YsTe5O6ST1GT0pPuYyzZZQ","pageTitle":"App issue for some Android users","slug":"app-issue-android-aug-2025","metaDescription":"We are aware of an issue that a small number of Android users are experiencing with the BankVic app, and are working to have this resolved as soon as possible.","ogTitle":"App issue for some Android users","ogDescription":"App issue for some Android usersWe've updated the BankVic app","ogImage":{"url":"https://www.datocms-assets.com/28619/1745389275-web-page-banner-bankvic-app_example_02-1.jpg"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Latest news"}],"firstPublishedAt":"2025-08-08T12:30:54+10:00","articleSearchDescription":"We are aware of an issue that a small number of Android users are experiencing with the BankVic app, and are working to have this resolved as soon as possible.","date":"2025-08-08","title":"App issue for some Android users ","backgroundImage":{"alt":"BankVic blue banner","width":1920,"height":582,"title":"BankVic blue banner","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgVDRYUDhgQDg0NDRINFhEYFx8gGBYTIhUaHysjGh0oHSEWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHA4KHDscFh07Oy8vLy8vLy8vLy8vOzsvLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAYAAACAwAAAAAAAAAAAAAAAAAAAwQGB//EACAQAAAFAwUAAAAAAAAAAAAAAAABAgMEBTRxESEyQWH/xAAWAQEBAQAAAAAAAAAAAAAAAAAGBQT/xAAaEQACAwEBAAAAAAAAAAAAAAAAAQMSMREC/9oADAMBAAIRAxEAPwCntqMlHoHxX1plJ27CGuZiSxcFkOpOUJ600eiS1KipLwAVQ7csABadK7NnnD//2Q==","aspectRatio":2.5,"width":2000,"height":800,"alt":"BankVic blue banner"}},"author":null,"summaryHeading":"App issue for some Android users","summaryText":"We are aware of an issue that a small number of Android users are experiencing with the BankVic app, and are working to have this resolved as soon as possible.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"In the meantime, we encourage you to use internet banking via your mobile browser to transact on your accounts.
\nYou can do this through the orange 'Login' button at top right.
\nWe acknowledge the inconvenience and apologise for this, and will provide an update when the issue is resolved.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"U-x_bs3sRduPEmAJxttF2Q","pageTitle":"Financial wellbeing starts with smart saving ","slug":"financial-wellbeing-starts-with-smart-saving","metaDescription":"Financial wellbeing is about feeling confident, secure, and in control of your finances. One way to build that confidence is by using savings tools that not only grow your money, but support healthy habits along the way, as well. Two tools that are a smart addition to your savings strategy are Term Deposit and Bonus Saver accounts. ","ogTitle":"Financial wellbeing starts with smart saving ","ogDescription":"Financial wellbeing is about feeling confident, secure, and in control of your finances. One way to build that confidence is by using savings tools that not only grow your money, but support healthy habits along the way, as well. Two tools that are a smart addition to your savings strategy are Term Deposit and Bonus Saver accounts. ","ogImage":{"url":"https://www.datocms-assets.com/28619/1752196877-website-display-financial-wellbeing-starts-with-smart-saving.jpg"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Financial wellbeing"},{"categoryTitle":"savings accounts"},{"categoryTitle":"savings"}],"firstPublishedAt":"2025-07-11T11:35:17+10:00","articleSearchDescription":"Financial wellbeing is about feeling confident, secure, and in control of your finances. One way to build confidence is using savings tools that not only grow your money, but support healthy habits. ","date":"2025-07-11","title":"Financial wellbeing starts with smart saving ","backgroundImage":{"alt":"smart savings","width":1920,"height":1080,"title":"smart savings","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1752197000-financial-wellbeing-starts-with-smart-saving-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1752197000-financial-wellbeing-starts-with-smart-saving-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1752197000-financial-wellbeing-starts-with-smart-saving-banner.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1752197000-financial-wellbeing-starts-with-smart-saving-banner.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1752197000-financial-wellbeing-starts-with-smart-saving-banner.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1752197000-financial-wellbeing-starts-with-smart-saving-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLChAUDhgcFRUWDhQVFhEOHR0aGBYVFhUdHysjGh0oHRUWJDUlKC0vMjIyHSI4PTcwPCsxMi8BCgsLDg0OEA0QHDsdFhwvLy8vLy87Ly8vLy8vLy8vLy8vLy87Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAXAAADAQAAAAAAAAAAAAAAAAAABQYE/8QAHhAAAgEDBQAAAAAAAAAAAAAAAAERAgMEBRMhMTP/xAAVAQEBAAAAAAAAAAAAAAAAAAAEA//EABkRAAIDAQAAAAAAAAAAAAAAAAADARNhUf/aAAwDAQACEQMRAD8AR41cxVBbaJnRjJIkLCW30ik0bxCw2RTER0dV31cXIGSoClhKnT//2Q==","aspectRatio":2.5,"width":2000,"height":800,"alt":"smart savings"}},"author":{"name":"Angela Martin","role":"Financial Wellbeing Program Manager","aboutTheAuthor":""},"summaryHeading":"Financial wellbeing starts with smart saving ","summaryText":"Financial wellbeing is about feeling confident, secure, and in control of your finances. One way to build confidence is using savings tools that not only grow your money, but support healthy habits.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"Financial wellbeing isn't just about having money - it's about feeling confident, secure, and in control of your finances.
\nOne way to build that confidence is by using savings tools that not only grow your money, but support healthy habits along the way, as well.
\nTwo simple tools that are a smart addition to your savings strategy and can make a big difference are Term Deposit and Bonus Saver accounts. Each plays a different role in your financial wellbeing by making your money work while you don’t have to - and together, they can help you feel more secure and future-ready.
\nA Term Deposit is a powerful way to create a steady, predictable income stream - without needing to monitor the markets or change your behaviour.
\nThis kind of structure can help reduce financial stress. Instead of worrying about fluctuations or feeling pressure to actively manage your savings, you can set it and forget it, knowing your money is growing safely in the background. Term Deposits are ideal when you're saving for a home deposit, holiday, or major purchase if you don’t need immediate access to your funds and want to earn without having to meet Bonus Saver conditions.
\nA common concern with Term Deposits is: What if I need my money? That’s where the Bonus Saver comes in. It gives you:
\nYou don’t have to choose just one. Financial wellbeing is about balance - having money you have accessibility to, and money that’s safely growing for the future.
\nHere’s how they can work together:
\nThis balanced approach allows you to earn more, save smarter, and to reach your financial goals faster.
\nTo open a Bonus Saver account, visit bankvic.com.au, click ‘Login” to access internet banking and then enter your member number and password. Alternatively, you can compare our accounts to find the right one for you.
\nTo open a Term Deposit account, visit bankvic.com.au, click ‘Login” to access internet banking and then enter your member number and password. Alternatively, you can compare our accounts to find the right one for you.
\nIf you have any questions, call us on 13 63 73.
\nThis information is general only, does not consider your personal circumstances and you should consider its appropriateness & refer to the T&Cs, available on request, before acquiring the product. Fees & charges may apply & interest rates are subject to change.
\nPolice Financial Services Limited ABN 33 087 651 661 - trading as BankVic | AFSL and Australian Credit License 240293.
\n*Early withdrawal: We do not charge a fee for early withdrawal; however, we will reduce the interest rate payable on the Term Deposit to the Everyday account interest rate applicable at the time.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"learn","pageTitle":"Learning Hub","parentPage":{"slug":"home","pageTitle":"The bank for police, emergency and health workers.","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"P6LrbNqcQ6q8UNzZn3FL8Q","pageTitle":"Tax time is a good time for a financial health check ","slug":"tax-time-is-a-good-time-for-a-financial-health-check","metaDescription":"The thought of completing a tax return does not excite many of us. However, all the work to compile income, expenses, savings and debt receipts for the tax office can also provide a great opportunity to kick start a financial health check for you. Having this holistic view will help you feel more confident making effective decisions and establishing good financial habits. It’s also a great time to review and reset your financial goals. ","ogTitle":"Tax time is a good time for a financial health check ","ogDescription":"The thought of completing a tax return does not excite many of us. However, all the work to compile income, expenses, savings and debt receipts for the tax office can also provide a great opportunity to kick start a financial health check for you. Having this holistic view will help you feel more confident making effective decisions and establishing good financial habits. It’s also a great time to review and reset your financial goals. ","ogImage":{"url":"https://www.datocms-assets.com/28619/1751862463-taxation-thumbnail.jpg"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Financial wellbeing"},{"categoryTitle":"Tax return"},{"categoryTitle":"Financial literacy"},{"categoryTitle":"Income tax calculator"}],"firstPublishedAt":"2025-07-07T14:13:32+10:00","articleSearchDescription":"The thought of completing a tax return does not excite many. However, compiling your income, expenses, savings and debt receipts for the tax office can also kick start a financial health check.","date":"2025-07-11","title":"Tax time is a good time for a financial health check ","backgroundImage":{"alt":null,"width":1920,"height":1080,"title":null,"focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1751862384-taxation_banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1751862384-taxation_banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1751862384-taxation_banner.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1751862384-taxation_banner.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1751862384-taxation_banner.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1751862384-taxation_banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLCg0LDhgYDg0WDh0bDRENFxYZGBYVIhUaHysvGh0oHSEWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHBAQHDscFh0vLy8vLzs7OzsvLy8vLy8vLy8vOzs7Ozs1Ly8vLy8vLy8vNS8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAYAAACAwAAAAAAAAAAAAAAAAAABgMFB//EAB8QAAEDBAMBAAAAAAAAAAAAAAEABAUDERIhFCIxAv/EABUBAQEAAAAAAAAAAAAAAAAAAAIB/8QAFxEAAwEAAAAAAAAAAAAAAAAAAAISAf/aAAwDAQACEQMRAD8A1ZzItaY7WS5OyjQUMhZRzBIHqVJoninZR1hIpYt5Sg4+cdISvDE5HZQpYow//9k=","aspectRatio":2.5,"width":2000,"height":800,"alt":null}},"author":{"name":"Angela Martin","role":"Financial Wellbeing Program Manager","aboutTheAuthor":""},"summaryHeading":"Financial health checklist","summaryText":"","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"
The thought of completing a tax return does not excite many of us. However, all the work to compile income, expenses, savings and debt receipts for the tax office can also provide a great opportunity to kick start a financial health check you. Having this holistic view will help you feel more confident making effective decisions and establishing good financial habits. It’s also a great time to review and reset your financial goals.
\nBy looking at tax time as an annual review of your financial wellbeing, it will soon become an important part of your yearly calendar.
\nTo help you get started, we’ve put together a quick financial health checklist for you.
\n\n
Before you start
\n✅ Link your ATO portal to your MyGov account, and check that your personal details are accurate
\n✅ Check your TFN (Tax File Number)
\n✅ Decide: Self-lodging or using a registered tax agent/accountant?
\n✅ Are the bank account details for your tax refund correct?
\n✅ Know your lodgement deadline:
\n31 October if self-lodging
\nLater if using a tax agent
\n\n
Income to declare
\nMuch – or all – of your income details already exist within the ATO portal of your MyGov account, but it’s important to double check. Your income should include:
\n✅ PAYG summaries from employers
\n✅ Centrelink payments (JobSeeker, Family Tax Benefit, etc.)
\n✅ Interest earned on bank accounts
\n✅ Dividends or income from shares
\n✅ Rental property income (if applicable)
\n\n
Deductions to prepare
\nMany deductions require receipts, logbooks, bank and rental property statements, to prove when the expenditure was incurred by you. Common deductions can include:
\n✅ Work-related expenses (tools, uniforms, travel, etc.)
\n✅ Home office expenses (computer, stationery etc.)
\n✅ Education and professional development
\n✅ Union fees or professional memberships
\n✅ Donations to registered charities
\n✅ Personal super contributions
\n✅ Income protection insurance
\n\n
Other information required
\nThe information below may be relevant to you based on your personal circumstances:
\n✅ Private health insurance policy details
\n✅ Spouse or dependent income (for certain offsets/rebates)
\n✅ Details of HELP/HECS debt
\n\n
After lodging
\nAfter you have lodged your tax return, it’s prudent to do the following:
\n✅ Keep a copy of your lodged return (download from myGov)
\n✅ Save your receipts and records for 5 years
\n✅ Plan how to use your refund (e.g., savings, super, debt)
\n✅ Set yourself up for the year ahead by keeping better records and track deductions through the year.
\nWhether you receive a refund or not, it is also useful during this time to review your banking products and consider:
\n✅ Paying off high-interest debt
\n✅ Are you making your money work for you:
\n\n
We’re here to help
\nIf you have any questions about your banking options, call us on 13 63 73.
\nThis information is general only, does not consider your personal circumstances and you should consider its appropriateness & refer to the T&C’s or PDS before acquiring the product. These documents are available on request. Fees & charges may apply & interest rates are subject to change. The Tax information is general in nature, does not constitute advice and you should seek independent tax or financial advice where appropriate. Police Financial Services Limited ABN 33 087 651 661 - trading as BankVic | AFSL and Australian Credit License 240293.
\n","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"learn","pageTitle":"Learning Hub","parentPage":{"slug":"home","pageTitle":"The bank for police, emergency and health workers.","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"bmck4rzeS1qZJzX1Y3diEg","pageTitle":"Member Matters - July 2025","slug":"member-matters-july-2025","metaDescription":"Member Matters - July 2025. It's the Winter edition of Member Matters. \nHear from BankVic Director Faith Page, read about the latest events, the positive impact from our partnerships, and more.","ogTitle":"Member Matters - July 2025","ogDescription":"Member Matters - July 2025. It's the Winter edition of Member Matters. \nHear from BankVic Director Faith Page, read about the latest events, the positive impact from our partnerships, and more.","ogImage":{"url":"https://www.datocms-assets.com/28619/1701395292-privacy-banner.jpg"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Member Matters"}],"firstPublishedAt":"2025-07-03T16:58:43+10:00","articleSearchDescription":"Member Matters - July 2025. It's the Winter edition of Member Matters. \nHear from BankVic Director Faith Page, read about the latest events, the positive impact from our partnerships, and more.","date":"2025-07-04","title":"Member Matters - July 2025","backgroundImage":{"alt":"Police talking on the phone","width":1920,"height":1040,"title":"Privacy","focalPoint":{"x":0.75,"y":0.36},"url":"https://www.datocms-assets.com/28619/1701395292-privacy-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&fp-x=0.75&fp-y=0.36&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1701395292-privacy-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&fp-x=0.75&fp-y=0.36&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1701395292-privacy-banner.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&fp-x=0.75&fp-y=0.36&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1701395292-privacy-banner.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&fp-x=0.75&fp-y=0.36&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1701395292-privacy-banner.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&fp-x=0.75&fp-y=0.36&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1701395292-privacy-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&fp-x=0.75&fp-y=0.36&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLEhALDhgQDQ8ZDh0SDQ0YIB8iGCITFhUdLisjGh0oHSEWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLBQYFEAUQEC8cFhwvLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAWAAEBAQAAAAAAAAAAAAAAAAAGBQD/xAAgEAACAgEDBQAAAAAAAAAAAAACAwABIQQFcRYxQUNR/8QAFQEBAQAAAAAAAAAAAAAAAAAAAgD/xAAUEQEAAAAAAAAAAAAAAAAAAAAA/9oADAMBAAIRAxEAPwBw9aslVSKVrFhlfiWfUUPa3AN4uEUNetS/eCXV1i5oZ2wi6kZm+/2aSf/Z","aspectRatio":2.5,"width":2000,"height":800,"alt":"Police talking on the phone"}},"author":null,"summaryHeading":"In this issue of Member Matters:","summaryText":"
Our latest member newsletter is here, and includes:
\n![\"Faith](\"https://www.datocms-assets.com/28619/1751516785-member-matters-director-s-message-header_faith-page.png\" "\\"Faith")
As we wind down another financial year, I would like to thank all our members and partners for your continuing support and membership of BankVic. Being the bank for first responders, we are proud to work for the people who protect and care for our community.
\nBankVic’s home loans were again recognised with honours from independent analysts, from Canstar and Mozo, whose awards highlighted the value-for-money that BankVic members enjoy, and the high regard in which our home loan products are held. More about these is included in this edition.
\nOur overall pride extends to the achievements and support for your careers and community. In recent months we have supported a number of professional development scholarships and awards in the health sector, including our partners at Northern Health, which provide the means for ongoing learning and ultimately, rewarding and enjoyable careers.
\nThe BankVic team once again got behind the annual Angela Taylor Memorial Run/Walk, with around 100 of our people participating in and supporting what was a wonderful opportunity for the police and emergency services community to come together and honour all those who are no longer with us. It was a beautiful morning around Albert Park Lake and we congratulate our partners at the Blue Ribbon Foundation for the event’s continuing success.
\nOf special note is the inaugural National Police Legacy Day, held on 17 June, to highlight the work of all state police legacy organisations in supporting the families of police who have passed away. As proud and long-term partners of Victoria Police Legacy, we know and support the work they do to foster connection and community with police legatees, and to have that acknowledged so publicly and strongly right round the country is something we are proud to have supported.
\nWe end this financial year in a very strong position, with a new lending approval record over the past twelve months. For us to be able to help more members achieve their dreams of home ownership and a better financial position, is an immense privilege. All directors and staff feel great pride in working on your behalf and we are grateful for what we get to do.
\nFaith Page
DIRECTOR
Scammers and fraudsters are increasingly sophisticated, and relentless in their pursuit of other people’s money. You’ve likely spotted some attempts in your email spam folder, but sadly, not all scammers can be so easily filtered out.
\nWe work with our partners at Crime Stoppers Victoria to help you keep on top of the different ways scammers can try to get their hands on your hard-earned, and what you can do to protect yourself and those around you.
\nThe Scam Safety Hub is packed with a whole heap of resources, so whether you prefer articles, checklist, podcasts, or videos, take a look and boost your knowledge and the steps you can take to protect yourself from scammers.
\n\n![\"Scam](\"https://www.datocms-assets.com/28619/1751521244-banksafe-scam-resources_member-matters-july-2025.png\" "\\"Scam")
We recently welcomed Tim Conolan, Ana Daras, and Anjelica Polychronopoulos from TLC for Kids into our office, who shared some exciting updates about how they are continuing to support children and families during some of life’s most challenging times.
\nEstablished in 1998, TLC for Kids help unwell children and their families cope with the challenges of everyday life with illness, providing relief and much-needed distraction during stressful and traumatic situations.
\nAs a Supporting Partner of TLC for Kids, BankVic’s team got to see the newest fully-customised TLC Ambulance, ‘Mitch’, and experience how he safely and sensitively transports kids and their families to one final, treasured place during some of life’s most difficult moments.
\nBankVic’s people and members are invited to become a Friend of TLC for and help give families the relief they need, when they need it most. For a small, regular contribution of just $1 a week, you can help provide services that create joy, ease anxiety, and offer hope when everything feels impossible. Your contribution can be made monthly or annually, depending on what is best for you.
\nVisit tlcforkids.org.au/bankvic to find out more, and become a friend of TLC for Kids.
\n\n![\"TLC](\"https://www.datocms-assets.com/28619/1751521818-2025-05-27-bankvic-visit-11-1.png\" "\\"TLC")
We are very proud to share that your bank has again been recognised as offering some of the best home loans available in Australia, through receiving multiple awards following independent analysis from lending experts.
\nBankVic was named the recipient of the Mozo Expert Choice Award for ‘Low Cost Home Loan’, as well as the Canstar Outstanding Value Award for ‘Variable Home Lender’ 2024-2025.
\nMozo are at the forefront of financial comparison, providing Australians with practical money tips and expert analysis since 2008. Mozo’s panel of experts assessed thousands of rate variants across hundreds of home loans and lenders. BankVic is Multiple home loan awards for BankVic honoured to have been awarded with the Mozo Expert Choice Award in the categories of Low Cost Home Loan and Investor Home Loan.
\nCanstar are an independent rating agency, at the forefront of Australian financial comparison, offering insights across 30+ different categories, including banking, insurance, superannuation, and investments. Canstar conducts annual Awards to recognise financial institutions who provide excellent value across a wide array of product categories.
\nThese awards highlight BankVic’s commitment to providing you with good value lending products and services, and we are very proud to be your bank.
\n![\"BankVic](\"https://www.datocms-assets.com/28619/1751522031-2025-07-bankvic-awards.png\" "\\"BankVic")
On Tuesday 17 June we acknowledged and celebrated the inaugural National Police Legacy Day, established to highlight the work of all Police Legacy organisations around Australia.
\nWhen tragedy touches the police community, Police Legacy step in to offer care, connection, and support, honouring the memory of those who served, and ensure the lives of those they leave behind are not defined by tragedy, but shaped by hope, resilience, and possibility.
\nAs proud long-term partners of Victoria Police Legacy (VPL), with whom we share a common heritage and founders, we know nd support the work they do, and encourage your support via donations at policelegacyvic.org.au/support-us/donate
\nThe police community is a strong and tight-knit one, and we are proud to support the blue family. You can find out more about National Police Legacy Day at npld.org.au
\n![\"BankVic](\"https://www.datocms-assets.com/28619/1751522264-2025-07-npld.png\" "\\"BankVic")
One of the biggest events on the BankVic calendar was held in late May, and the police and emergency services community was out in full force for the annual Angela Taylor Memorial Run/Walk.
\nThe event honours all Victoria Police officers who have died in the line of duty and is named after Constable Angela Rose Taylor, who on 27 March 1986, took the full force from a car bomb outside the police complex in Russell Street Melbourne, and died in hospital several weeks later.
\nHeld by the Victoria Police Blue Ribbon Foundation, the event also raises funds to allow the foundation to continue its valuable work in providing new and improved medical facilities in public hospitals throughout Victoria.
\nAs principal sponsor of the event, this is a very special one for the BankVic team. Around 90 staff and family members proudly participated and enjoyed a beautiful Sunday morning around Albert Park Lake.
\nDonations to the Blue Ribbon Foundation can be made at any time via remember.org.au/donate
\n\n![\"BankVic](\"https://www.datocms-assets.com/28619/1751522673-2025-04-angela-taylor-2.jpg\" "\\"BankVic")
In late April we released some updates to the BankVic app, including:
\nIf you haven’t yet updated your BankVic app, do so now and take advantage of these recent enhancements.
\n\n![\"BankVic](\"https://www.datocms-assets.com/28619/1745389744-bankvic-app-faq-mobile-banner.jpg\" "\\"BankVic")
We’ve made some changes to our General Terms & Conditions. We recommend you review the updated General Terms & Conditions which can be found here.
\n
Download the full edition of Member Matters here.
","isCalloutText":true}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"f8sygQl8RombMc8gmX6YPw","pageTitle":"We have updated our BankVic General Terms and Conditions","slug":"update-terms-conditions-2025","metaDescription":"We have updated our BankVic General Terms and Conditions to help strengthen security","ogTitle":"We have updated our BankVic General Terms and Conditions","ogDescription":"We have updated our BankVic General Terms and Conditions to help strengthen security","ogImage":null,"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Latest news"}],"firstPublishedAt":"2025-06-30T14:20:41+10:00","articleSearchDescription":"We have updated our BankVic General Terms and Conditions to help strengthen security","date":"2025-07-01","title":"We have updated our BankVic General Terms and Conditions","backgroundImage":{"alt":"BankVic","width":3417,"height":1300,"title":"BankVic","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1695181889-fb-cover-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1695181889-fb-cover-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1695181889-fb-cover-banner.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1695181889-fb-cover-banner.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1695181889-fb-cover-banner.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1695181889-fb-cover-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w,https://www.datocms-assets.com/28619/1695181889-fb-cover-banner.jpg?auto=compress&crop=focalpoint&dpr=1.5&fit=crop&fm=png&h=800&w=2000 3000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgWFRETEhgNDQ0PDxEOFg0NFxMZGBYVIiEdHysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHBAPHDscFig1NS8vLy87Oy8vLy8vOy87Ly8vLy87Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAYAAACAwAAAAAAAAAAAAAAAAAFBgABA//EAB8QAAEDAwUAAAAAAAAAAAAAAAABAxECBAYFEzIzNP/EABYBAQEBAAAAAAAAAAAAAAAAAAQGA//EABsRAAAHAQAAAAAAAAAAAAAAAAABAgMEBTER/9oADAMBAAIRAxEAPwAMuSuuW6SgV0jJdluVE5POa23ArJ1QyZ6BMyVB31LLanLeKSCnV0FAE0rPNGxylD//2Q==","aspectRatio":2.5,"width":2000,"height":800,"alt":"BankVic"}},"author":null,"summaryHeading":"We have updated our BankVic General Terms and Conditions","summaryText":"We have updated our BankVic General Terms and Conditions to help strengthen security, improve clarity, and give our members greater protection when banking with us.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"Here are some of the key updates:
\nThese changes are designed to support safer banking, keep up with regulatory changes, and make it easier for our members to understand their rights and responsibilities.
\n\n
To learn more, click here
","isCalloutText":true}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"IYT6R-TLTxGpcuODAShakA","pageTitle":"Home Maintenance Guide for insurance coverage","slug":"home-maintenance-guide-for-insurance-coverage","metaDescription":"Learn why regular home maintenance is essential for insurance coverage. Protect your property from preventable damage and avoid claim issues with practical tips and checklists. Read our Home Maintenance Guide now and keep your home safe. ","ogTitle":"","ogDescription":"","ogImage":{"url":"https://www.datocms-assets.com/28619/1717130282-banner-article-home-maintenance.jpg"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Buy insurance"}],"firstPublishedAt":"2024-06-13T16:27:00+10:00","articleSearchDescription":"Learn why regular home maintenance is essential for insurance coverage. Protect your property from preventable damage and avoid claim issues with practical tips and checklists. ","date":"2024-06-13","title":"Why is home maintenance important for insurance coverage?","backgroundImage":{"alt":"banner - home maintenance","width":1920,"height":582,"title":"banner - home maintenance","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1717130282-banner-article-home-maintenance.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1717130282-banner-article-home-maintenance.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1717130282-banner-article-home-maintenance.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1717130282-banner-article-home-maintenance.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1717130282-banner-article-home-maintenance.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1717130282-banner-article-home-maintenance.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLDg4VDhgNGg0WDh0OFg0MFxUiGBYfFhUaKyslGh0oHRUiJDUlKC0vMjIyGiI4PTcwPCsxMi8BCgsLAg0OHBAQHDscHSg7Ly8vLy8vNS8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAXAAADAQAAAAAAAAAAAAAAAAAABAYF/8QAHRAAAQQDAQEAAAAAAAAAAAAAAQADBCECERIxBf/EABYBAQEBAAAAAAAAAAAAAAAAAAMCAf/EABkRAAMBAQEAAAAAAAAAAAAAAAABBQQDAv/aAAwDAQACEQMRAD8AwspETCugmWJMfVZBRr2R69KehE8iyo87L7QyxwEXUH6bbRGihTsQnYtCx96oqzRz/9k=","aspectRatio":2.5,"width":2000,"height":800,"alt":"banner - home maintenance"}},"author":{"name":"Allianz Insurance","role":"Allianz Insurance","aboutTheAuthor":""},"summaryHeading":"","summaryText":"","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"Overlooking regular home maintenance could potentially affect your insurance claims. Home insurance can cover you for insured events such as storms and bushfires, but generally won’t cover damage caused by wear and tear, or lack of maintenance. By carrying out regular maintenance, you’re helping to safeguard your property against preventable damage and reduce any potential insurance claim issues.
\n![\"Provided](\"https://www.datocms-assets.com/28619/1718237045-provided-by-allianz.png\" "\\"Provided")
For practical tips and handy home maintenance checklists, check out the Home Maintenance Guide.
\nNote: You'll be redirected to an Allianz website.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"learn","pageTitle":"Learning Hub","parentPage":{"slug":"home","pageTitle":"The bank for police, emergency and health workers.","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"QX7bFyWKTRiOO0UjrbHzVg","pageTitle":"How can I make my home more sustainable?","slug":"how-can-i-make-my-home-more-sustainable","metaDescription":"Discover Green Specs —a digital guide for green home improvements, featuring eco-friendly tips for homeowners and renters through a typical house floorplan.","ogTitle":"","ogDescription":"","ogImage":{"url":"https://www.datocms-assets.com/28619/1717484250-banner-article-sustainable-renovations.jpg"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Buy insurance"}],"firstPublishedAt":"2024-06-13T16:26:51+10:00","articleSearchDescription":"Allianz and the Green Building Council of Australia offer Green Specs, a digital guide for eco-friendly home improvements, via an interactive floorplan.","date":"2024-06-13","title":"How can I make my home more sustainable?","backgroundImage":{"alt":"sustainable renovations","width":1920,"height":582,"title":"sustainable renovations","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1717484250-banner-article-sustainable-renovations.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1717484250-banner-article-sustainable-renovations.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1717484250-banner-article-sustainable-renovations.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1717484250-banner-article-sustainable-renovations.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1717484250-banner-article-sustainable-renovations.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1717484250-banner-article-sustainable-renovations.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLFhULDhgcDg0NGRgVFgoSFx8lGBYfIhUdHysjGh0oHRUWJTUlKC0vMjIyHSI4PTcwPCsxMi8BCgsLDg0OHBAQHDsoIiUvLy8vLy87Oy8vLy8vLzUvLy8vLy87Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAYAAACAwAAAAAAAAAAAAAAAAAABAIFBv/EACAQAAEDAgcAAAAAAAAAAAAAAAEAAgMFIQQREhQjQYH/xAAVAQEBAAAAAAAAAAAAAAAAAAAEAv/EABoRAAIDAQEAAAAAAAAAAAAAAAABERIxAwL/2gAMAwEAAhEDEQA/ANHT52sZkSlKpO10lioRGyUxZ5Qg0SHUlaX1OnlbhDpHSEzRwNn4hWkE9cVOn//Z","aspectRatio":2.5,"width":2000,"height":800,"alt":"sustainable renovations"}},"author":{"name":"Allianz Insurance","role":"Allianz Insurance","aboutTheAuthor":""},"summaryHeading":"","summaryText":"","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"Allianz, in partnership with Green Building Council of Australia, has created Green Specs, a digital guide about making green home improvements for homeowners and renters, shown as the floorplan of a typical house.
\n
Learn more about sustainable homes.
\nNote: You'll be redirected to an Allianz website.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"learn","pageTitle":"Learning Hub","parentPage":{"slug":"home","pageTitle":"The bank for police, emergency and health workers.","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"Nz195gLwTieSpsBJRM8xzA","pageTitle":"What information do I need if I'm considering buying an electric vehicle (EV)?","slug":"information-buying-an-electric-vehicle-ev","metaDescription":"Thinking of buying an electric vehicle? Discover essential information to help you make an informed decision.","ogTitle":"","ogDescription":"","ogImage":{"url":"https://www.datocms-assets.com/28619/1717480365-banner-article-electric-vehicle.jpg"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Buy insurance"}],"firstPublishedAt":"2024-06-13T16:26:55+10:00","articleSearchDescription":"Thinking of buying an electric vehicle? Discover essential information to help you make an informed decision.","date":"2024-06-13","title":"What information do I need if I'm considering buying an electric vehicle (EV)?","backgroundImage":{"alt":"electric vehicle","width":1920,"height":582,"title":"electric vehicle","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1717480365-banner-article-electric-vehicle.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1717480365-banner-article-electric-vehicle.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1717480365-banner-article-electric-vehicle.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1717480365-banner-article-electric-vehicle.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1717480365-banner-article-electric-vehicle.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1717480365-banner-article-electric-vehicle.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLFRYVDhgVDg0NDhsNDQ4NFxQdHSITFhUdHysjGh0oHSEWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHBAQHDscIh07Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAZAAABBQAAAAAAAAAAAAAAAAAGAAEEBQf/xAAfEAABAwQDAQAAAAAAAAAAAAABAAIEAxQhMQVBcRH/xAAWAQEBAQAAAAAAAAAAAAAAAAADAgD/xAAZEQADAQEBAAAAAAAAAAAAAAABAhEAUTH/2gAMAwEAAhEDEQA/AKqvNoMm4cNokjz6b4YAPSzeQTejJ2izjibQeISxulHo8xHx9dof9SUGCnTBzNjOb//Z","aspectRatio":2.5,"width":2000,"height":800,"alt":"electric vehicle"}},"author":{"name":"Allianz Insurance","role":"Allianz Insurance","aboutTheAuthor":""},"summaryHeading":"","summaryText":"","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"If you’re thinking of making the switch to an EV, there’s a lot to consider including price comparisons, battery range, charging capacity, EV safety and technology.
\n
For helpful tips, news, and information about the latest EV models, visit the Allianz EV Hub.
\nNote: You'll be redirected to an Allianz website.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"learn","pageTitle":"Learning Hub","parentPage":{"slug":"home","pageTitle":"The bank for police, emergency and health workers.","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"aXuq_WF0RDKKtd_V8hs2pg","pageTitle":"RBA interest rate decrease, May 2025","slug":"rba-interest-rate-decrease-may-2025","metaDescription":"On 20 May 2025, the Reserve Bank of Australia announced a decrease to the official cash rate from 4.10% to 3.85% - a decrease of 0.25%. \n\nBankVic will pass on the full 0.25% decrease to all variable rate home loan accounts, with the changes effective from 3 June 2025.","ogTitle":"RBA interest rate decrease, May 2025","ogDescription":"On 20 May 2025, the Reserve Bank of Australia announced a decrease to the official cash rate from 4.10% to 3.85% - a decrease of 0.25%. \n\nBankVic will pass on the full 0.25% decrease to all variable rate home loan accounts, with the changes effective from 3 June 2025.\n\nInterest rates are also decreasing by 0.25% on Bonus Saver, EasyInvest, and Pension Plus accounts, effective 1 June 2025.","ogImage":{"url":"https://www.datocms-assets.com/28619/1721174303-banner-article-offset-home-loan.jpg"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Interest rate changes"}],"firstPublishedAt":"2025-05-20T14:36:19+10:00","articleSearchDescription":"On 20 May 2025, the Reserve Bank of Australia announced a decrease to the official cash rate from 4.10% to 3.85% - a decrease of 0.25%. ","date":"2025-05-20","title":"RBA interest rate decrease, May 2025","backgroundImage":{"alt":"credit rating banner","width":1920,"height":1080,"title":"credit rating banner","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1706744653-bankvic-credit-rating.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1706744653-bankvic-credit-rating.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1706744653-bankvic-credit-rating.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1706744653-bankvic-credit-rating.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1706744653-bankvic-credit-rating.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1706744653-bankvic-credit-rating.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLCgoVDh0SDg0NDh0VHRETHRUZGCIUFi0oKy0jKh0tHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHA0QHDscFhwvLy8vLy8vOy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAYAAADAQEAAAAAAAAAAAAAAAAEBQYBAP/EACAQAAEEAQQDAAAAAAAAAAAAAAIAAQMFBBEhMZESIoH/xAAVAQEBAAAAAAAAAAAAAAAAAAACAP/EABgRAQEAAwAAAAAAAAAAAAAAAAEAAgMR/9oADAMBAAIRAxEAPwCvwpcQS0KNkac9QO8kQ9Jbji3lwyGsGbXhPAIbFqDDsKUT9IB6XJLUADnuLP8AFiKFC8v/2Q==","aspectRatio":2.5,"width":2000,"height":800,"alt":"credit rating banner"}},"author":null,"summaryHeading":"RBA interest rate decrease, May 2025","summaryText":"On 20 May 2025, the Reserve Bank of Australia announced a decrease to the official cash rate from 4.10% to 3.85% - a decrease of 0.25%.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"BankVic will pass on the full 0.25% decrease to all variable rate home loan accounts, with the changes effective from 3 June 2025.
\nWe will be writing to all our home loan members soon to let them know their new loan details and repayments.
\nBankVic is decreasing the interest rates by 0.25% on Bonus Saver, EasyInvest, and Pension Plus accounts, effective 1 June 2025.
\nFor more information on the RBA decision, view the full statement by RBA Governor Michele Bullock.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"VWzUurMAQcCqfK1XzJojOw","pageTitle":"We've updated the BankVic app","slug":"app-update-april-2025","metaDescription":"Your BankVic app has been upgraded with enhancements and extra features to simplify your banking experience. ","ogTitle":"We've updated the BankVic app","ogDescription":"We've updated the BankVic app","ogImage":{"url":"https://www.datocms-assets.com/28619/1745389275-web-page-banner-bankvic-app_example_02-1.jpg"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Latest news"}],"firstPublishedAt":"2025-04-24T15:12:07+10:00","articleSearchDescription":"Your BankVic app has been upgraded with enhancements and extra features to simplify your banking experience. ","date":"2025-04-29","title":"We've updated the BankVic app","backgroundImage":{"alt":"BankVic app faqs banner","width":1920,"height":1080,"title":"BankVic app faqs banner","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1745389562-web-page-banner-bankvic-app_example_01-1.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1745389562-web-page-banner-bankvic-app_example_01-1.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1745389562-web-page-banner-bankvic-app_example_01-1.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1745389562-web-page-banner-bankvic-app_example_01-1.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1745389562-web-page-banner-bankvic-app_example_01-1.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1745389562-web-page-banner-bankvic-app_example_01-1.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLFhUSDhgNDhUVDh0VFg4YFxUZGBYTIhUdHysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHBAQHDsdFig7Ly8vLy8vLy8vLy8vLy8vLy8vLy87Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAWAAEBAQAAAAAAAAAAAAAAAAAFBAD/xAAeEAABBQACAwAAAAAAAAAAAAABAAIDBSEUFRESE//EABYBAQEBAAAAAAAAAAAAAAAAAAYDAv/EABsRAAEFAQEAAAAAAAAAAAAAAAABAgMRMRIE/9oADAMBAAIRAxEAPwAMNHIwpGkgZLYH2KHhJ+p1IUrj2B0pv6Or0PxxNKbaFsdh4aVlNaOPZHSsporq00sLT//Z","aspectRatio":2.5,"width":2000,"height":800,"alt":"BankVic app faqs banner"}},"author":null,"summaryHeading":"We've updated the BankVic app","summaryText":"Your BankVic app has been upgraded with enhancements and extra features to simplify your banking experience.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"Your BankVic app has been upgraded with enhancements and extra features to simplify your banking experience.
\nOur FAQ for the app have also been updated.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"OV5SvI3wRkGe_QiF8u5sUA","pageTitle":"BankVic Director Elections 2025","slug":"bankvic-director-elections-2025","metaDescription":"BankVic Director elections 2025: Call for nominations","ogTitle":"BankVic Director elections 2025","ogDescription":"","ogImage":null,"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Board"}],"firstPublishedAt":"2025-04-28T11:17:59+10:00","articleSearchDescription":"BankVic Director elections 2025: Call for nominations","date":"2025-04-29","title":"BankVic Director elections 2025: Call for nominations","backgroundImage":{"alt":"Board Room","width":2240,"height":1260,"title":"Board Room","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1681772997-board-room.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1681772997-board-room.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1681772997-board-room.png?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1681772997-board-room.png?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1681772997-board-room.png?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1681772997-board-room.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLEg0NDhULDg0NGhQNFhEOFx8ZGBYTFhUaHysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLBQYFEAUQEC8cFhwvLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAaAAABBQEAAAAAAAAAAAAAAAAEAQIDBQYA/8QAIBAAAQMCBwAAAAAAAAAAAAAAAAIDEQEFBBITFDEzNP/EABUBAQEAAAAAAAAAAAAAAAAAAAIA/8QAFBEBAAAAAAAAAAAAAAAAAAAAAP/aAAwDAQACEQMRAD8A2WAS4pdZHpYXvZC8BSmfgkR7BEoL025qwcHXnvEJP//Z","aspectRatio":2.5,"width":2000,"height":800,"alt":"Board Room"}},"author":null,"summaryHeading":"BankVic Director elections 2025: Call for nominations","summaryText":"In November 2025, Chair of the Board Lucinda Nolan will be retiring from the BankVic Board, having served the maximum Director tenure of nine years.
\nThis means that ONE (1) position on the BankVic Board of Directors will become vacant in 2025, and the Board is therefore calling for nominations from eligible members.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"In accordance with our Constitution:
\nBankVic is an Authorised Deposit-taking Institution (ADI) regulated by the Australian Prudential Regulation Authority (APRA). As such, strict standards are in place to ensure the safety of members’ deposits.
\nThe supervision by APRA, combined with the provisions of the Corporations Act 2001 as administered by the Australian Securities and Investments Commission (ASIC), results in Directors assuming legal responsibilities relating to many aspects of the bank.
\nAPRA requires candidates for Director positions, incumbent Directors and other responsible persons of ADIs to comply with rigorous standards relating to their fitness and propriety to undertake and/or remain in such roles.
\nCandidates should be able to demonstrate knowledge of the economic, regulatory and legal framework in which BankVic operates; and understand and appreciate the history and ethos of our mutual structure.
\nAll nominated candidates will be required to provide personal information that satisfies the criteria relating to such standards prior to being able to stand as a candidate for election.
\nSuch standards include, but are not limited to skill, knowledge and competence; character; diligence; honesty; and integrity and judgement to perform the duties of a Director of an ADI. APRA’s Prudential Standard CPS 520 Fit and Proper dealing with Directors’ fitness and propriety is available at www.apra.gov.au
\nPersons both nominated and elected may be required to provide further information or undertakings. Those persons elected will also be required to actively participate in a continuous professional development program to a level that satisfies APRA requirements to remain a Director of BankVic.
\nThe Board is committed to high standards of corporate governance. This includes a commitment to diversity, and to ensuring the Board collectively has the range of appropriate skills and experience, including in finance, governance, strategy, or risk.
\nThe Board has identified the following skills and experience as particularly important in a banking and economic environment.
\nThe prudent management of risk and assurance is a specific focus of the banking regulators in Australia:
\nFollowing the close of the Nominations Period on 30 June 2025, a Nominations Panel will be convened.
\nThe Nominations Panel will assess the experience, skills and qualifications a nominee would bring to the Board, and whether they are appropriate for the Board to effectively govern a bank in a complex, competitive, and highly-regulated environment.
\nThe Nominations Panel will consider the Board Skills and Experience Composition Matrix in assessing candidates’ suitability to nominate as a BankVic Director.
\nThe Board encourages and respects the right of all eligible members to consider nominating. This role is a significant time commitment, and the Board encourages members to gain an understanding of the role and responsibilities of a Director before nominating.
\nAll qualifying nominees are required to be interviewed by the Nominations Panel in accordance with BankVic’s Fit and Proper Policy. If you do not make yourself available for interview your nomination will be withdrawn.
\nNominees are encouraged to forward their nominations and complete the requisite information requests, at the earliest possible time. Unless an assessment of fitness and propriety in accordance with APRA standards has already been made by BankVic, nominees will be required to meet with the Nominations Panel to assess their fitness and propriety to be a Director. This will occur prior to the election process.
\nShould the number of candidates determined by the Nominations Panel as eligible to stand exceed the number of Directors to be elected, a ballot will be conducted.
\nThe Board, as representatives for the Members and to ensure strong and sustainable governance, may indicate their support for a particular candidate or candidates and may offer their rationale for that support in election materials.
\nCandidates are encouraged to speak with the Chair of the BankVic Board in advance of nomination to understand the role and expectations of a BankVic Director, and to review the BankVic Director Nominations Guide.
\nIf you wish to take up the opportunity to speak with the Chair, or wish to obtain a copy of the Nominations Guide, please contact the Company Secretary:
\nPenny Maroulis
Company Secretary
0455 020 585
cosec@bankvic.com.au
By order of the board
25 March 2025
Download a copy of 'Director elections 2025: Call for nominations'
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"dDCr9oQXTxSYSz9kUoN9gw","pageTitle":"Member Matters - April 2025","slug":"member-matters-april-2025","metaDescription":"Member Matters - April 2025. It's the Autumn edition of Member Matters. \nHear from BankVic Director David Cowan, read about the latest events, the positive impact from our partnerships, and more.","ogTitle":"Member Matters - April 2025","ogDescription":"","ogImage":{"url":"https://www.datocms-assets.com/28619/1723678787-afpa-banner-desktop.jpg"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Member Matters"}],"firstPublishedAt":"2025-04-03T13:09:43+11:00","articleSearchDescription":"Member Matters - April 2025. It's the Autumn edition of Member Matters. \nHear from BankVic Director David Cowan, read about the latest events, the positive impact from our partnerships, and more.","date":"2025-01-14","title":"Member Matters - April 2025","backgroundImage":{"alt":"Member matters July 2024","width":1920,"height":582,"title":"Member matters July 2024","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1723697947-tb-1082_member-matters-banner_1920x582px-2.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1723697947-tb-1082_member-matters-banner_1920x582px-2.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1723697947-tb-1082_member-matters-banner_1920x582px-2.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1723697947-tb-1082_member-matters-banner_1920x582px-2.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1723697947-tb-1082_member-matters-banner_1920x582px-2.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1723697947-tb-1082_member-matters-banner_1920x582px-2.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLCgoLDhgbDhUNDh0VFhUeFx8bGBYfLiEmLTcjKh0oHRUWJTUlKC0vMjIyHSI4PTcwPCsxMi8BCgsLDg0OGRAQHDscFigvLy8vLy87Oy8vLy8vLy8vLy8vLy87Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAXAAEBAQEAAAAAAAAAAAAAAAAHBgEA/8QAIBAAAQMDBQEAAAAAAAAAAAAAAgABBAUhUQMVIjEykf/EABUBAQEAAAAAAAAAAAAAAAAAAAED/8QAGREAAwADAAAAAAAAAAAAAAAAAAFRAgMR/9oADAMBAAIRAxEAPwC31IsJ6YfNukPVGJAGuk5G3pIxEW2nd+soXrpFvJ8n9ZQ8HQ6VMwKQ5Axao/VqgpZE+rd3e2Vym9bon//Z","aspectRatio":2.5,"width":2000,"height":800,"alt":"Member matters July 2024"}},"author":null,"summaryHeading":"In this issue of Member Matters:","summaryText":"At its’ February meeting, the Reserve Bank of Australia (RBA) announced a cut of 0.25% to the official cash rate. This welcome news was the first interest rate decrease from the RBA in more than four years, and we immediately announced this would be passed on in full to members with variable rate home loans.
\nThis year we join our good friends at Victoria Police Legacy (VPL) in acknowledging and celebrating their 45th anniversary. Founded by two of BankVic (then the Police Association Credit Co-op)’s inaugural directors, Inspector Bryan Kelly and Superintendent Peter Ryan, VPL supports the families left behind when a police officer passes away, through practical support, connection, and community. Our long and close partnership with VPL continues and was recently renewed (more below).
\nWe have also extended our partnership with Crime Stoppers Victoria for a further five years (see below). Scammers and fraudsters are increasingly cunning in the ways they will try and get access to your details and funds. This partnership is a key pillar in helping our members and the wider community be better informed and more aware of what they can do to protect themselves from becoming another scam victim.
\nIt is a privilege to be one of your directors on our 100% member-owned bank. The whole Board approaches every decision with you front of mind, and we thank you for your ongoing membership and support of BankVic.
\nDavid Cowan
DIRECTOR
Porting is a normal, routine process that enables you to transfer your mobile number and connection between service providers. If you’ve changed providers, you’ve ‘ported’.
\nHowever, scammers are increasingly abusing this process. They contact phone service providers to set up an account in someone else’s name – supported by details and documents they have obtained in advance – and start gaining control over your connection and number.
\nWhy? Scammers want your phone connection so they can use it for other ways to defraud you.
One big way is by gaining access to your SMSs, often used in two-factor authentication. They can then reset login details for your banking, superannuation, and government portals such as MyGov.
Reports of phone porting are increasing significantly. IDCARE, Australia and New Zealand’s identity and cyber support service, has seen a 240% increase in people seeking help for this in 2024 compared to 2023 (Hijacked Connections: the reality of phone porting and SIM swap scams, 31 January 2025).
\nControl over your phone connection and number has never been more important.
\nIf your phone suddenly goes into SOS mode, contact your phone provider immediately to work out what’s happening – it might be a phone porting scam.
\n\n
We were absolutely delighted to announce just before the end of last year, that our partnership with Victoria Police Legacy has been renewed for a further three years.
\nOur partnership helps ensure police families who have lost a loved one are supported at the time of their loss, and remain connected and supported through the challenges that come from losing a loved one who served the broader community.
\nPartnering with VPL is something we are honoured to do, and we very much look forward to continuing to work together.
\n
CEO Anthony De Fazio recently presented VPL CEO Debra Robertson with $7,766.81, which was donated by the community and BankVic team, and contributes to bringing some Christmas-time joy to children and families of police who are no longer with us.
\nThe work VPL do to support the police community is invaluable and we are very proud to be able to support this fundraiser, alongside other events and programs each year.
\n
Modern scams are more sophisticated than ever, and include deceptive SMSs and calls, fake love interests, complex investment scams, and more.
\nTo help our members and the community be more informed and alert, we’re really pleased to have renewed our partnership with Crime Stoppers Victoria for a further five years.
\nTogether we produce a whole range of resources and information that uncovers the way these insidious perpetrators operate, and share the things we can all do to help protect ourselves and
each other.
We look forward to continuing our collaboration in the years ahead.
\n
It was a group of Victoria Police officers – and active members of the Police Association – who in 1974 established the Police Association Credit Co-op. Their objective was to look after the financial needs of those on the job, and that work continues more than five decades later.
\nOur long and collaborative relationship with The Police Association Victoria (TPAV) has been reaffirmed through a formal extension of our partnership.
\nTogether BankVic and TPAV will continue to support police members through a range of financial education opportunities, professional development forums, event sponsorship, and collaborative programs to support their wellbeing and financial goals.
\nThe ideals of those who established what is now BankVic continue to guide the way work for and with our police members.
\n
We recently ran a competition for members who established or renewed an insurance policy through BankVic and our insurance partner, Allianz. All members who did were entered in a draw to win a $20,000 cash prize.
\nThe lucky winner was Paul McBride, a retired police officer who now volunteers with Victoria Police Legacy. Paul joined Victoria Police in 1973, and the Police Credit Co-op in its first few months – making him a 50-year member!
\nWe invited Paul to come in for a presentation with some of the BankVic team and our insurance partner Allianz.
\nPaul plans to build a new carport and a few other things around his home.
\n
On Sunday 23 February we supported and participated in WalkWest, the Western Health
Foundation’s annual community fundraising event.
We joined people from all over Melbourne in coming together to complete a 3km, 5km, or 10km walk or run, and together raised over $150,000. These funds will help secure advanced robotic surgical technology at Western Health.
\nWe are proud to sponsor WalkWest and lend our support to the Western Health Foundation, their people, and the community.
\n\n
BankVic acknowledged International Women’s Day with a discussion panel of female leaders from police and banking, featuring:
\nPanelists shared reflections on their careers in male-heavy industries, their paths to the positions they have held, the people who have championed them and their goals along the way, and the advice they would give their younger selves and women today.
\n
In addition to the event we held for our people, we also joined BankVic partners Victoria Police and Northern Health at their events.
\nWe were proud to support them and hear from some fantastic speakers, and to share the reflective and constructive time together.
\n\n
Download the full edition of Member Matters here.
","isCalloutText":true}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"183407971","pageTitle":"BankVic 2023 Annual Report","slug":"bankvic-2023-annual-report","metaDescription":"The BankVic 2023 Annual Report.","ogTitle":"The BankVic 2023 Annual Report","ogDescription":"We're pleased to release this year's Annual Report, which contains detailed information on our strategy, financial results and sustainability performance for FY23.","ogImage":{"url":"https://www.datocms-assets.com/28619/1697149930-annual-report-2023.png"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Annual report"}],"firstPublishedAt":"2023-10-13T09:33:13+11:00","articleSearchDescription":"The BankVic 2023 Annual Report","date":"2023-10-13","title":"The BankVic 2023 Annual Report","backgroundImage":{"alt":"BankVic Annual Report 2023","width":1920,"height":1040,"title":"BankVic Annual Report 2023","focalPoint":{"x":0.69,"y":0.49},"url":"https://www.datocms-assets.com/28619/1697068834-bankvic-annual-report-2023.png?auto=compress&crop=focalpoint&fit=crop&fm=png&fp-x=0.69&fp-y=0.49&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1697068834-bankvic-annual-report-2023.png?auto=compress&crop=focalpoint&fit=crop&fm=png&fp-x=0.69&fp-y=0.49&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1697068834-bankvic-annual-report-2023.png?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&fp-x=0.69&fp-y=0.49&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1697068834-bankvic-annual-report-2023.png?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&fp-x=0.69&fp-y=0.49&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1697068834-bankvic-annual-report-2023.png?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&fp-x=0.69&fp-y=0.49&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1697068834-bankvic-annual-report-2023.png?auto=compress&crop=focalpoint&fit=crop&fm=png&fp-x=0.69&fp-y=0.49&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLChAUDhgNFg0NDh0QFhEYFxMZGBYVIhUhMCslGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OFhAQHDscFigvLy8vLy87Ly8vLy8vLy8vLy8vLy87Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAXAAADAQAAAAAAAAAAAAAAAAAABQYH/8QAIBAAAgIABgMAAAAAAAAAAAAAAQIABAMGERMhMQVRkf/EABYBAQEBAAAAAAAAAAAAAAAAAAQGA//EABwRAAEDBQAAAAAAAAAAAAAAAAEAAgQDBRMxUf/aAAwDAQACEQMRAD8Ae+MzjTx1G4RG9jMFFqhKEdTFaTMEGhP2UVV2NU6sevcopFrpt0UZlYlP7Xl8DHcjiEl1J3DzCEEJvVrkX//Z","aspectRatio":2.5,"width":2000,"height":800,"alt":"BankVic Annual Report 2023"}},"author":{"name":"Corporate Governance","role":"","aboutTheAuthor":""},"summaryHeading":"The BankVic 2023 Annual Report","summaryText":"We are pleased to release the BankVic Annual Report for 2023, which contains detailed information on our strategy, financial results and sustainability performance.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"![\"Annual](\"https://www.datocms-assets.com/28619/1697149930-annual-report-2023.png\" "\\"Annual")
On behalf of the Board, the Executive Team and our people, we are pleased to share with you the 2023 Annual Report; in what has been another successful and rewarding year.
\nAt BankVic, we serve those who serve the community, and it is a privilege to work alongside you to support your financial wellbeing and make a difference to the causes most important to you.
\nWith many industries facing significant challenges in the current economic environment, we have delivered another year of strong growth, continuing to hold our position as one of Victoria's largest Mutual banks
\nWe achieved new lending; of $749M while maintaining a strong liquidity and capital position of 21.1% and 19.5% respectively. We also started 2023 with a significant milestone, officially reaching $3 billion in assets. This is a growth of 50% in just four years from $2 billion in 2019.
\nIn our 49-year history, we have doubled in size in the last seven years and we could not have done this without our members’ support.
\nWe recognise that the rising cost of living impacts the lives of our members. It was important for us to minimise this impact for our home loan members by not passing on the full amount of the RBA cash rate increases, over four successive months - one of very few banks in Australia to do so. At the same time, we increased deposit rates to build and safeguard our members savings.
\nWe are committed to improving every aspect of banking for our members, continuing to make it simple and more secure to bank with us, providing value for money, and making it easier to access our products and services.
\nA major part of this is our Digital Transformation program - streamlining our processes from becoming a member, to buying a house or applying for a credit card, saving you time and making your life easier.
\nThe Australian Bureau of Statistics reported that 65 per cent of people received a scam offer or request last year, up from 55 per cent. To help protect our members and the community, we were pleased to extend our partnership with Crime Stoppers Victoria with the launch of a podcast series to raise awareness on cybercrime and provide practical ways to stay safe online.
\nIn addition, we launched \"BankSafe with BankVic, a range of resources to empower our members to protect their personal and financial information. We have also extended our use of one-time passwords, layering additional security on payments to help keep you safe. We remain committed to providing straightforward and personal banking for our members and are pleased to see our efforts recognised with a member satisfaction score of 85%
\nWe have supported our people's growth by providing opportunities through memberships with organisations including Women in Banking and Finance, the Diversity Council Australia, and professional development training at the Australian Institute of Management and the Financial Services Institute of Australasia.
\nWe have continued to support our members and communities by investing in their professional and career development, health and wellbeing and in fostering connections with the broader community.
\nThank you to our members for your commitment to protecting our community, and for keeping us safe. We are so proud to be part of your community, and your support of BankVic drives us to better serve you and meet your financial needs, making your lives easier.
\nFrom humble beginnings in the Victoria Police Association store room in 1974, we are delighted to celebrate our 50 year anniversary next year, and look forward to celebrating this milestone with you
\n![\"Chair](\"https://www.datocms-assets.com/28619/1697069047-chair-and-ceo-msg.png\" "\\"Lucinda")
To read about this work and more, head to the full Annual Report here.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"BcLB_-fhSbamX05a8QqaSA","pageTitle":"November 2023 - RBA Rate Rise ","slug":"november-2023-rba-rate-rise","metaDescription":"Stay informed: On 7 November 2023, the RBA announced an increase to the cash rate by 0.25%. \n","ogTitle":"","ogDescription":"","ogImage":null,"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Interest rate changes"}],"firstPublishedAt":"2023-11-16T11:58:17+11:00","articleSearchDescription":"In November 2023, the RBA increased interest rates by 0.25% ","date":"2023-11-20","title":"November 2023 - RBA Rate Rise ","backgroundImage":{"alt":null,"width":940,"height":788,"title":null,"focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1668048110-article-image.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1668048110-article-image.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1668048110-article-image.png?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1668048110-article-image.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLExUXFQ8WDhUWDh0VDRUYFxUZGBYfFhUmHysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHBAQHDscFh0vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAZAAABBQAAAAAAAAAAAAAAAAAAAQMEBQb/xAAdEAABAwUBAAAAAAAAAAAAAAABAAIDBBESITET/8QAFgEBAQEAAAAAAAAAAAAAAAAABQQD/8QAGREAAwEBAQAAAAAAAAAAAAAAAAECETED/9oADAMBAAIRAxEAPwDPmdszrOKR1NC519KsBPp0qRkbjZS/nCSC6p6FbBGwashM1ZOPULOktKJ4f//Z","aspectRatio":2.5,"width":2000,"height":800,"alt":null}},"author":{"name":"Corporate Governance","role":"","aboutTheAuthor":""},"summaryHeading":"November 2023 - RBA Rate Rise","summaryText":"On 7 November 2023, the Reserve Bank of Australia (RBA) made the decision to increase the official cash rate, from 4.10% to 4.35% - an increase of 0.25%.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"BankVic will pass on the 0.25% increase to all variable rate home loan accounts, with the changes effective from 28 November 2023. We will be communicating to all our home loan members soon to let them know what their new loan details and repayments will be.
\nFor more information on the rates for all loan and deposit products, head to BankVic
\nAs a member-owned bank, BankVic doesn’t distribute profits to shareholders. Profits generated are re-invested back into the business to benefit our members and their communities.
\nView the RBA’s statement about the rate rise here.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"172109509","pageTitle":"PayTo","slug":"payto","metaDescription":"Manage payments with PayTo in your internet banking. Experience the future of secure transactions. Your banking, your way!","ogTitle":"","ogDescription":"","ogImage":null,"showQuickExit":null,"noindex":false,"articleCategory":[],"firstPublishedAt":"2023-09-08T11:14:52+10:00","articleSearchDescription":"Put control back into your own hands with PayTo","date":"2023-09-04","title":"Put control back into your own hands with PayTo","backgroundImage":{"alt":"PayTo launch","width":2119,"height":1415,"title":"PayTo launch","focalPoint":{"x":0.71,"y":0.56},"url":"https://www.datocms-assets.com/28619/1694051957-istock-1356935423.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&fp-x=0.71&fp-y=0.56&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1694051957-istock-1356935423.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&fp-x=0.71&fp-y=0.56&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1694051957-istock-1356935423.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&fp-x=0.71&fp-y=0.56&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1694051957-istock-1356935423.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&fp-x=0.71&fp-y=0.56&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1694051957-istock-1356935423.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&fp-x=0.71&fp-y=0.56&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1694051957-istock-1356935423.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&fp-x=0.71&fp-y=0.56&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLCgoLDh4QDg0NDh0VFR0WJRYlGiIfFhUmJSsjHR0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHA0PHDscFhwvLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAYAAACAwAAAAAAAAAAAAAAAAABBQAEBv/EACAQAAEDBAIDAAAAAAAAAAAAAAMAAQIEBREhEpEUFTL/xAAVAQEBAAAAAAAAAAAAAAAAAAADAf/EABkRAAIDAQAAAAAAAAAAAAAAAAECABExA//aAAwDAQACEQMRAD8A1ntylp8PJ0tuJjMDm0lDaBrSoXKUvA+n7Qdy17H5gRhS3grUfHOUEht0pOHbuiortWylRc//2Q==","aspectRatio":2.5,"width":2000,"height":800,"alt":"PayTo launch"}},"author":{"name":"Corporate Governance","role":"","aboutTheAuthor":""},"summaryHeading":"Soon, many direct debits will switch to PayTo.","summaryText":"PayTo is the new way to make fast, easy and secure payments straight from your bank account.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"PayTo is the new way to make fast, easy and secure payments straight from your bank account.
\nShortly, many direct debits will be upgrading to PayTo agreements, which can be seen and managed in your internet banking.
\nUsing your BSB and Account Number or Pay ID, the merchant will send you an authorisation request for a new bill, subscription or online purchase. You can then authorise or decline the PayTo agreement and any future updates.
\nPayTo lets you pause, resume or cancel payments at any time within your online banking.
\nView and manage all of the PayTo agreements linked to your bank account, together in one secure place.
\nMany direct debits will start switching to PayTo*, and in most cases you won’t need to do anything. As PayTo agreements start to automatically appear in your online banking, it’s worth checking the details, and if you have any concerns you should reach out to the business.
\nAny new PayTo agreements that a business sets up for you can be authorised, paused, or cancelled all within your online banking.
\nWe’ve put together a list of common PayTo FAQs here
\n\n*PayTo rollout timeframes vary.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"148320282","pageTitle":"May 2023 - RBA Rate Rise Response","slug":"may-2023-rba-rate-rise-response","metaDescription":"On 2 May 2023, the RBA announced an increase to the cash rate by 0.25%.\n","ogTitle":"","ogDescription":"","ogImage":null,"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Interest rate changes"}],"firstPublishedAt":"2023-05-03T16:53:05+10:00","articleSearchDescription":"The RBA has increased interest rates by 0.25% - see BankVic's response here","date":"2023-05-03","title":"May 2023 - RBA Rate Rise Response","backgroundImage":{"alt":null,"width":940,"height":788,"title":null,"focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1668048110-article-image.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1668048110-article-image.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1668048110-article-image.png?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1668048110-article-image.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLExUXFQ8WDhUWDh0VDRUYFxUZGBYfFhUmHysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHBAQHDscFh0vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAZAAABBQAAAAAAAAAAAAAAAAAAAQMEBQb/xAAdEAABAwUBAAAAAAAAAAAAAAABAAIDBBESITET/8QAFgEBAQEAAAAAAAAAAAAAAAAABQQD/8QAGREAAwEBAQAAAAAAAAAAAAAAAAECETED/9oADAMBAAIRAxEAPwDPmdszrOKR1NC519KsBPp0qRkbjZS/nCSC6p6FbBGwashM1ZOPULOktKJ4f//Z","aspectRatio":2.5,"width":2000,"height":800,"alt":null}},"author":{"name":"Corporate Governance","role":"","aboutTheAuthor":""},"summaryHeading":"May 2023 - RBA Rate Rise Response","summaryText":"On 2 May 2023, the Reserve Bank of Australia (RBA) made the decision to increase the official cash rate further, from 3.60% to 3.85% - an increase of 0.25%.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"BankVic will pass on the 0.25% increase to all variable rate home loan accounts, with the changes effective from 16 May 2023, We will be communicating to all our home loan members soon to let them know what their new loan details and repayments will be.
\nFor more information on the rates for all loan and deposit products, head to BankVic
\nAs a member-owned bank, BankVic doesn’t distribute profits to shareholders. Profits generated are re-invested back into the business to benefit our members and their communities.
\nView the RBA’s statement about the rate rise here.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"149032906","pageTitle":"June 2023 - RBA Rate Rise Response","slug":"june-2023-rba-rate-rise-response","metaDescription":"On 6 June 2023, the RBA announced an increase to the cash rate by 0.25%.\n","ogTitle":"","ogDescription":"","ogImage":null,"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Interest rate changes"}],"firstPublishedAt":"2023-06-09T10:57:54+10:00","articleSearchDescription":"The RBA has increased interest rates by 0.25% - see BankVic's response here","date":"2023-06-14","title":"June 2023 - RBA Rate Rise Response","backgroundImage":{"alt":null,"width":940,"height":788,"title":null,"focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1668048110-article-image.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1668048110-article-image.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1668048110-article-image.png?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1668048110-article-image.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLExUXFQ8WDhUWDh0VDRUYFxUZGBYfFhUmHysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHBAQHDscFh0vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAZAAABBQAAAAAAAAAAAAAAAAAAAQMEBQb/xAAdEAABAwUBAAAAAAAAAAAAAAABAAIDBBESITET/8QAFgEBAQEAAAAAAAAAAAAAAAAABQQD/8QAGREAAwEBAQAAAAAAAAAAAAAAAAECETED/9oADAMBAAIRAxEAPwDPmdszrOKR1NC519KsBPp0qRkbjZS/nCSC6p6FbBGwashM1ZOPULOktKJ4f//Z","aspectRatio":2.5,"width":2000,"height":800,"alt":null}},"author":{"name":"Corporate Governance","role":"","aboutTheAuthor":""},"summaryHeading":"June 2023 - RBA Rate Rise Response","summaryText":"On 6 June 2023, the Reserve Bank of Australia (RBA) made the decision to increase the official cash rate, from 3.85% to 4.10% - an increase of 0.25%.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"BankVic will pass on the 0.25% increase to all variable rate home loan accounts, with the changes effective from 20 June 2023. We will be communicating to all our home loan members soon to let them know what their new loan details and repayments will be.
\nMembers will also see some interest rate increases across our savings products, which will be announced soon.
\nFor more information on the rates for all loan and deposit products, head to BankVic
\nAs a member-owned bank, BankVic doesn’t distribute profits to shareholders. Profits generated are re-invested back into the business to benefit our members and their communities.
\nView the RBA’s statement about the rate rise here.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"12887763","pageTitle":"Changes to Westpac's agency services","slug":"changes-to-westpac-agency-services","metaDescription":"Effective July 1, BankVic members will no longer be able make cash deposits greater than $7500 per day at a Westpac branch.","ogTitle":"","ogDescription":"","ogImage":{"url":"https://www.datocms-assets.com/28619/1597194776-changes-to-westpac-s-agency-services.jpg"},"showQuickExit":null,"noindex":null,"articleCategory":[],"firstPublishedAt":"2020-08-12T08:53:30+10:00","articleSearchDescription":"Effective July 1, BankVic members will no longer be able to make cash deposits greater than $7500 per day at a Westpac branch.","date":"2020-06-23","title":"Changes to Westpac's agency services","backgroundImage":{"alt":"Changes to Westpac's services","width":5616,"height":3744,"title":"Changes to Westpac's services","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1597194776-changes-to-westpac-s-agency-services.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1597194776-changes-to-westpac-s-agency-services.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1597194776-changes-to-westpac-s-agency-services.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1597194776-changes-to-westpac-s-agency-services.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1597194776-changes-to-westpac-s-agency-services.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1597194776-changes-to-westpac-s-agency-services.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w,https://www.datocms-assets.com/28619/1597194776-changes-to-westpac-s-agency-services.jpg?auto=compress&crop=focalpoint&dpr=1.5&fit=crop&fm=png&h=800&w=2000 3000w,https://www.datocms-assets.com/28619/1597194776-changes-to-westpac-s-agency-services.jpg?auto=compress&crop=focalpoint&dpr=2&fit=crop&fm=png&h=800&w=2000 4000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoIFAgLDQ8SDg0ODQ4RDh0NDQoNFxMZGBYfFiEmHysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHA4QHDscFh0vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAYAAACAwAAAAAAAAAAAAAAAAAEBQACA//EAB4QAAAGAgMAAAAAAAAAAAAAAAABAwURMQIGBBIz/8QAFQEBAQAAAAAAAAAAAAAAAAAAAwL/xAAYEQEBAQEBAAAAAAAAAAAAAAABAAISEf/aAAwDAQACEQMRAD8AcufCSiYIWbOKn1ohg55ZRZgxn8hHJKaZNs7ckphRCAnYqEDmDyN23//Z","aspectRatio":2.5,"width":2000,"height":800,"alt":"Changes to Westpac's services"}},"author":{"name":"Corporate Governance","role":"","aboutTheAuthor":""},"summaryHeading":"","summaryText":"","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"Westpac have advised us that effective July 1, BankVic members will no longer be able make cash deposits greater than $7500 per day at a Westpac branch. We are currently investigating alternative solutions for our members.
\nIf you need to make a cash deposit greater than $7500, you can visit one of our BankVic branches and we will be happy help you.
\nTo find your closest branch, please click here.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"143805934","pageTitle":"BankVic Fees and Charges - Updated","slug":"bankvic-fees-and-charges-updated","metaDescription":"BankVic has updated our fees and charges.","ogTitle":"","ogDescription":"","ogImage":null,"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Fees and charges"}],"firstPublishedAt":"2022-12-01T12:00:28+11:00","articleSearchDescription":"BankVic Fees and Charges updated","date":"2022-12-01","title":"Update - Our fees and charges","backgroundImage":{"alt":null,"width":2000,"height":600,"title":null,"focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1669856364-fees-and-charges-header.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1669856364-fees-and-charges-header.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1669856364-fees-and-charges-header.png?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1669856364-fees-and-charges-header.png?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1669856364-fees-and-charges-header.png?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1669856364-fees-and-charges-header.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgSFQ8XDhMQDg8QDhYNDg0SFx8ZGBYVFhUdISsjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHBAQHDsoGCU7Ly8vLy8vLy8vLy8vLy8vLy8vLy81Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAXAAADAQAAAAAAAAAAAAAAAAAAAgQB/8QAIBAAAAQGAwAAAAAAAAAAAAAAAAECBAMFERJBgSMkNP/EABcBAAMBAAAAAAAAAAAAAAAAAAIDBAD/xAAaEQACAwEBAAAAAAAAAAAAAAABAgATMRIR/9oADAMBAAIRAxEAPwBZauGqqiMRTKIhTm2uRkmPjMRvj7uxRe5hUoBkuitEKa3GeABo3g0AbtohgvuT/9k=","aspectRatio":2.5,"width":2000,"height":800,"alt":null}},"author":{"name":"Caroline Kennon","role":"Communications and Community Manager","aboutTheAuthor":""},"summaryHeading":"We've updated our fees and charges","summaryText":"We have recently updated our fees and charges.
\nPlease click here to view the summary of changes to the fees effective 21 December 2022.
","articleComponents":[],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"12887767","pageTitle":"BankVic Election of Directors 2020 - Nominations","slug":"bankvic-election-of-directors-2020-nominations-close-12-noon-tuesday-june-30","metaDescription":"BankVic Election of Directors 2020 - Nominations close 12 Noon Tuesday June 30","ogTitle":"","ogDescription":"","ogImage":{"url":"https://www.datocms-assets.com/28619/1597453598-morning-brew-rhfmpq6pmku-unsplash.jpg"},"showQuickExit":null,"noindex":false,"articleCategory":[],"firstPublishedAt":"2020-08-13T10:02:09+10:00","articleSearchDescription":"BankVic Election of Directors 2020 - Nominations close 12 Noon Tuesday June 30","date":"2020-06-18","title":"BankVic Election of Directors 2020 - Nominations","backgroundImage":{"alt":"People voting in polling booth","width":3000,"height":2000,"title":"People voting in polling booth","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1597453598-morning-brew-rhfmpq6pmku-unsplash.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1597453598-morning-brew-rhfmpq6pmku-unsplash.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1597453598-morning-brew-rhfmpq6pmku-unsplash.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1597453598-morning-brew-rhfmpq6pmku-unsplash.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1597453598-morning-brew-rhfmpq6pmku-unsplash.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1597453598-morning-brew-rhfmpq6pmku-unsplash.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w,https://www.datocms-assets.com/28619/1597453598-morning-brew-rhfmpq6pmku-unsplash.jpg?auto=compress&crop=focalpoint&dpr=1.5&fit=crop&fm=png&h=800&w=2000 3000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLEwoNDhUQDg0NDh0ODREYFxUgGBYTFhUdKysjGh0oHSEWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHBAKEDscIhw7Ly8vLy87Oy8vLy8vLy8vLy8vLy87Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAXAAADAQAAAAAAAAAAAAAAAAAABAUD/8QAIBAAAQMDBQEAAAAAAAAAAAAAAgABAxEykQQFEhUhE//EABUBAQEAAAAAAAAAAAAAAAAAAAMF/8QAGxEAAQUBAQAAAAAAAAAAAAAAAwACITIzEgT/2gAMAwEAAhEDEQA/AI0m4zs/tUie76gZqMzqxOI8rWwkSAfta2EIjxVV/UJ3Wiz7jUi1aOhMygPG1sIQuNNU4xO50X//2Q==","aspectRatio":2.5,"width":2000,"height":800,"alt":"People voting in polling booth"}},"author":{"name":"Corporate Governance","role":"","aboutTheAuthor":""},"summaryHeading":"","summaryText":"Nominations for BankVic's Election of Directors close 12 noon Tuesday June 30 2020.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"A reminder, nominations and candidate declarations must belodged with the returning officer, Tim Jones of Corp Vote Pty Ltd PO Box 2432 Fitzroy Vic 3065, phone 03 8060 5823, nominations@corpvote.com.au nolater than 12 noon on Tuesday 30 June 2020.
To find out more, please click here.
This year, BankVic is proud to publish our first Annual Review - a companion document to our Annual Report that will give our members and partners a rich insight into the work BankVic does beyond the financial performance for the year.
","articleComponents":[{"__typename":"DatoCMS_ImageModuleRecord","image":{"focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1667261501-annual-review-banner.png","alt":null,"title":null,"responsiveImage":{"src":"https://www.datocms-assets.com/28619/1667261501-annual-review-banner.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=1200&w=2000","srcSet":"https://www.datocms-assets.com/28619/1667261501-annual-review-banner.png?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=1200&w=2000 500w,https://www.datocms-assets.com/28619/1667261501-annual-review-banner.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=1200&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLCgoLDiAQDg0VDhwVEB0YFx0ZGBYVFh4mHyslHSkoHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHBAQHC8oIig7Ozs1NS87NS8vLy8vLy81LzUvLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAA8AGAMBIgACEQEDEQH/xAAYAAACAwAAAAAAAAAAAAAAAAABBQIEB//EAB8QAAEEAgIDAAAAAAAAAAAAAAIAAQMRBAUSIQYTUf/EABUBAQEAAAAAAAAAAAAAAAAAAAUD/8QAGxEAAgIDAQAAAAAAAAAAAAAAAQIABBITIQP/2gAMAwEAAhEDEQA/ABg4csY3xdW/YYGzOy0MPHcZo6prSbP0cQS9MyQsXy0mnkBIaKYirpFNtLrgjHl8RR29m7K4gT//2Q==","aspectRatio":1.6666666666666667,"width":2000,"height":1200,"alt":null}},"caption":""},{"__typename":"DatoCMS_ArticleRichTextRecord","content":"As a certified BCorp, BankVic has partnered with a range of organisations and charities that support our police and health members and their communities, and we are delighted to be able to tell these stories and report on the tangible impact that has been achieved.
\nThis year, we contributed $442K in donations and sponsorships to these partners, which raised our total contributions since 2010 to $4M.
\nOur people are the heart of BankVic, and our commitment to their growth and sense of belonging is shown through wellbeing initiatives, a focus on diversity and inclusion and tailored professional development.
\nWe also have a strong tradition of volunteerism, which we support by providing two days of paid community service leave each year.
\nTo read about this work and more, head to the full Annual Review here.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"Ln77C-YuT12ucvUw_jEhKw","pageTitle":"A trip down memory lane with Joanne Ciantar","slug":"memory-lane-joanne-ciantar","metaDescription":"Joanne Ciantar started working for the Police Association Credit Co-operative in 1986, and over that time she's seen a lot of change and evolution. She takes us through her journey with BankVic. ","ogTitle":"","ogDescription":"","ogImage":{"url":"https://www.datocms-assets.com/28619/1731287372-jo-ciantar_10-year-service-photo_sml.jpg"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Member Matters"}],"firstPublishedAt":"2024-11-11T12:19:18+11:00","articleSearchDescription":"Joanne Ciantar started working for the Police Association Credit Co-operative in 1986, and over that time she's seen a lot of change and evolution. She takes us through her journey with BankVic. ","date":"2024-11-11","title":"A trip down memory lane with Joanne Ciantar","backgroundImage":{"alt":"BankVic Story banner, at the office","width":1920,"height":1080,"title":"BankVic Story Banner","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1719279343-our-story-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1719279343-our-story-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1719279343-our-story-banner.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1719279343-our-story-banner.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1719279343-our-story-banner.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1719279343-our-story-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLChAQDhMVDg0NDh0VDREYFxMZGBYVFhUmMisjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHBAQHDscFh01Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAYAAACAwAAAAAAAAAAAAAAAAABBQMEBv/EACIQAAAEBAcAAAAAAAAAAAAAAAADBAUBAhESBhMhIjM0kf/EABYBAQEBAAAAAAAAAAAAAAAAAAMEAv/EABgRAQEBAQEAAAAAAAAAAAAAAAERACEC/9oADAMBAAIRAxEAPwCw/upRCeks0ApRL4GkXVCXEM01sN0fRK09ID5JqWXa5C6ZRegAWouMAYXuUCb/2Q==","aspectRatio":2.5,"width":2000,"height":800,"alt":"BankVic Story banner, at the office"}},"author":null,"summaryHeading":"A trip down memory lane with Joanne Ciantar","summaryText":"Joanne Ciantar started working for the Police Association Credit Co-operative in 1986, and over that time she's seen a lot of change and evolution. She takes us through her journey with BankVic.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"![\"Joanne](\"https://www.datocms-assets.com/28619/1731287863-jo-ciantar_web.png\" "\\"Joanne")
\n
Jo was one of twelve bank tellers, who worked behind bulletproof glass in the banking chamber. The safety measure was a reflection of the bank’s customers – it’s members, who also owned the bank as shareholders in the Co-op – Victoria Police.
\n“For police, by police”, was the mantra, Jo says. “We knew how to identify the different ranks based on their lapels and worked very much in the same way as the police we were serving – carefully, efficiently, and respectfully.”
\n“We knew the police really well, they’d be in every payday and bring in their bills. There were no ATMs in those days, and no EFTPOS or online banking, so everything was done in the branches. The queue on pay day was HUGE, it trailed out the doors and around the corner! People had to queue to come in and get their money. We handled a lot of cash as that was all there was then.
\nMost people came in and filled in withdrawal forms, and had cheques made out to pay their utility bills. We’d perforate the payment slip for them, address the cheque and put them in window-faced envelopes and post them straight off for a lot of members. Whatever was left was usually withdrawn in cash for whatever they needed to spend it on before the next pay in a fortnight, and it’d go like that again. It was very much a routine.”
\nA few months into Jo’s time at the Co-op, a horrible tragedy would take place… the bombing of the Russell Street headquarters of Victoria Police, in which Constable Angela Taylor would be killed.
\n“It was obviously a really sad and difficult time for police, and everyone felt it at the Co-op. These were our members, the regular customers who’d have a chat while doing their banking, and one of their own was taken so suddenly and cruelly.”
\nJo says the Co-op would meet new police recruits as they graduated from the academy and get to know them over the years as they came in to do their banking and withdraw their pay.
\n“Everyone joined the Co-op straight out of the academy. We were their bank and over the years we’d see people work hard, get promoted or move divisions, and really build a career in the force”.
\n![\"Jo](\"https://www.datocms-assets.com/28619/1731287372-jo-ciantar_10-year-service-photo_sml.jpg\" "\\"Jo")
\n
Those same relationships were established with colleagues at the Co-op.
\n“We all knew each other really well, because we worked every day together and got to be really close. We had a strong social base and a lot of get togethers. Those friendships resulted in some marriages between staff, some of the regular members they got to know, and even siblings of other staff members! Because we all celebrated life’s milestones with each other, those friendships and relationships grew over time and it was a really lovely thing to see and be part of. We even held annual girls’ weekends away, leaving on a Friday straight from work and returning Sunday night.”
\nJo worked as a teller for a bit over a year before moving into the lending department.
\n“Most of what we did was mortgages and overdrafts. This was before credit cards, so it was quite different to how it is now.”
\nPolice Credit relocated to Cardigan St Carlton; Jo worked her way to becoming a team leader in the lending department and Manager Member Services working with the Co-op for ten years, until she started a family of her own.
\n“Part time wasn’t really an option in those days, so after I had my first baby I resigned as that was the done thing back then. But after about eight months I really missed the place and the people, so approached my former manager about the possibility of casual work. I came back into a project management role and did that for a while.”
\nFamily and work would soon combine for Jo, as her parents started their own business and offered their daughter a job with them. It was a difficult decision, but one Jo made in the best interests of her family at the time.
\n“I left and worked in my parents’ business while I was raising my kids, but still kept in touch with my Co-op colleagues – friends, really.”
\nIn 2021, Jo returned to BankVic, as the Co-op was now known, though the passage of time meant some natural changes had occurred.
\n“My parents had sold their business and it just felt like a good opportunity for me. Over the years the bank had grown and expanded, with members in other sectors. I came back to a branch role at a hospital so that was really different as I’d worked with police members for years.”
\nOne of the more interesting changes was seeing some of her new colleagues were children of people she worked with in her first stint.
\n“David Lawler was one of the people I worked with in the early years and coming back in 2021 and working with his daughter Justine was quite surreal! I remember her as a baby, and now she’s making her own way in the people and culture area and organising all staff meetings, which is great to watch and remember.”
\nEarlier in 2024, Jo transferred to the branch at the Victoria Police Centre in Melbourne’s CBD, and enjoyed returning to work with police members. She has seen a lot of change over time, but loves the focus on the core bond with police.
\n“We were started by police and while change is inevitable, it’s really nice to see that police relationship be a big focus. I’ve seen a lot of different ways of doing things over the years and use the benefit of that knowledge to help wherever I can.”
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"QLbYN15DRjukJECVzzAU2g","pageTitle":"Member Matters - October 2024","slug":"member-matters-october-2024","metaDescription":"Member Matters - October 2024. It's the Spring edition of Member Matters. Hear from BankVic Board Deputy Chair Debra Robertson, read about the latest events, positive impact from our partnerships, and more.","ogTitle":"","ogDescription":"","ogImage":{"url":"https://www.datocms-assets.com/28619/1687762173-23060_0419-copy.jpg"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Member Matters"}],"firstPublishedAt":"2024-10-07T17:08:11+11:00","articleSearchDescription":"Member Matters October 2024. It's the Spring edition of Member Matters! Hear from BankVic Board Director Debra Robertson, read about the latest events, positive impact from our partnerships, and more.","date":"2024-10-11","title":"Member Matters - October 2024","backgroundImage":{"alt":"Member Matter October 2024 Banner, police officers","width":1920,"height":582,"title":"Member Matters October 2024","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1723697947-tb-1082_member-matters-banner_1920x582px-2.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1723697947-tb-1082_member-matters-banner_1920x582px-2.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1723697947-tb-1082_member-matters-banner_1920x582px-2.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1723697947-tb-1082_member-matters-banner_1920x582px-2.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1723697947-tb-1082_member-matters-banner_1920x582px-2.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1723697947-tb-1082_member-matters-banner_1920x582px-2.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLCgoLDhgbDhUNDh0VFhUeFx8bGBYfLiEmLTcjKh0oHRUWJTUlKC0vMjIyHSI4PTcwPCsxMi8BCgsLDg0OGRAQHDscFigvLy8vLy87Oy8vLy8vLy8vLy8vLy87Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAXAAEBAQEAAAAAAAAAAAAAAAAHBgEA/8QAIBAAAQMDBQEAAAAAAAAAAAAAAgABBAUhUQMVIjEykf/EABUBAQEAAAAAAAAAAAAAAAAAAAED/8QAGREAAwADAAAAAAAAAAAAAAAAAAFRAgMR/9oADAMBAAIRAxEAPwC31IsJ6YfNukPVGJAGuk5G3pIxEW2nd+soXrpFvJ8n9ZQ8HQ6VMwKQ5Axao/VqgpZE+rd3e2Vym9bon//Z","aspectRatio":2.5,"width":2000,"height":800,"alt":"Member Matter October 2024 Banner, police officers"}},"author":null,"summaryHeading":"In this issue of Member Matters:","summaryText":"![\"Debra](\"https://www.datocms-assets.com/28619/1728277628-member-matters-director-s-message-header_debra-robertson.png\" "\\"Debra")
This is a very special time for the whole BankVic community as we acknowledge and celebrate our 50th Anniversary. The foresight and hard work of a group of Victoria Police members, who established what was then the Police Credit Co-op, lay the groundwork for a mutual bank owned by and supporting police, emergency and health workers.
\nThe current Board and staff group consider ourselves very fortunate and feel the responsibility as the current custodians of what was created fifty years ago. Our relationship and support for all members and their communities continues to be our guiding light, as we listen to your needs and provide support and products to meet them.
\nIn recent months we’ve also been proud to support and celebrate several excellence awards and scholarships, including the Women in Policing Excellence Awards and the Northern Health Staff Excellence Awards.
\nOur team of Relationship Managers and Mobile Lenders have been travelling around police stations, hospitals, fire stations and several regional towns, to help our members with taking big steps toward achieving their individual financial goals.
\nTwo of our senior leaders participated in the Law Enforcement Torch Relay and inaugural Polar Plunge, raising funds and the profile of the important work the whole law enforcement community does for each other. And as we go to print, we’re finalising logistics for our annual support role in Victoria’s Wall to Wall Ride, which starts in Melbourne and ends in Canberra. It’s a really special event and the team are excited to be supporting it once again.
\nIn June we were delighted to be re-accredited as a B Corporation, which involves having our commitment and processes towards ethical operations and minimising our environmental footprint evaluated by an independent panel. This is not merely something we think makes us look good, but a set of standards we continually raise and strive to exceed. Being a responsible corporate citizen is a core value for BankVic and our members.
\nI’m very proud to be so actively involved with our bank, and hope you feel we’re all continuing to fulfil the mission our founders laid out in 1974.
\nDebra Robertson
DEPUTY CHAIR
Australians lost a staggering $2.74 billion to scams in 2023, and made over 601,000 reports to financial crime organisations such as Scamwatch, ReportCyber, the Australian Financial Crimes Exchange (AFCX), IDCARE and ASIC (Targeting Scams, National Anti-Scam Centre, 2024).
\nThe highest losses were from investment scams at $1.3 billion, followed by remote access scams costing $256 million and romance/catfishing seeing people lose $201.1 million.
\nWith scam activity on the rise globally in recent years, we and other banks are investing significant time and resources into not only strengthening our own processes and technology, but highlighting the ways scammers try and get their hooks into your savings so you can also take proactive action.
\nThe personal and human service we provide with our very own team here in Melbourne is one of the best things about BankVic. It’s better to BankSafe and call us on 13 63 73, 8am – 6pm, Monday to Friday.
\nOther things you can do are:
\nVisit our BankSafe hub for more.
\n
On 28 August 1974, fifty police officers gathered in the auditorium of the Russell St police headquarters, and voted to establish a credit society and appoint the inaugural Board of Directors. The name ‘Police Association Credit Co-operative Limited’ was adopted and formally registered on 5 September, 1974.
\nDirectors included Senior Sergeant Morrie Buchan, Sergeant John Clooney, Senior Sergeant Jack Cook, Senior Sergeant Bryan Kelly, Senior Sergeant Tim King, Sergeant Peter Ryan, and Sergeant Ron Clapton.
\nIn the five decades since those Victoria Police officers established the bank for police, we’ve become BankVic and welcomed members from emergency services and health, and family and friends of eligible members. Today we have around 110,000 members and manage $3 billion of assets for the
BankVic community.
To mark our 50th Anniversary, we have created an interactive timeline history of BankVic, recording key milestones from our history and images from our archives. This is an interesting and sometimes-amusing trip down memory lane, as we recount the first computer, fax machine, service expansion and the establishment of our longstanding partnerships with other organisations also dedicated to supporting the people who serve and protect us.
\n![\"Celebrating](\"https://www.datocms-assets.com/28619/1728278467-tb-1203-mar-0924-member-matters-oct-50th-anniv-552x286px.jpg\" "\\"Celebrating")
BankVic’s popular calendars are hot off the press!
\nMembers who receive posted statements will automatically receive one calendar per household with
their October statements. Those who receive online e-statements will need to register for their calendar via a link sent out in an email from BankVic in October, so keep an eye out for that email soon...
Depending on when you first took out your current home loan, you might be due for a review of your situation to see if there could be some way to either repay your mortgage off more quickly, or reduce the fees and interest other banks may be charging you.
\nMuch like a physical health check, a home loan health check involves looking at your mortgage to see if there might be a better option for you with us. It’s a way to ensure that you’re getting the best deal possible and that your home loan is still the right fit for your financial goals and circumstances, especially if you might be wanting to:
\nDuring a home loan health check, one of our team will look at all your current loans and accounts with other banks, including your current interest rate, loan structure, your home’s value, repayment options and loan term.
\nWe’ll also talk with you about your goals in both the short and long term, to identify potential opportunities to get you there more quickly.
\nWhy not book an appointment with a home lending specialist today.
\n
We were thrilled to present the ACWAP / BankVic scholarships as part of the Excellence in Policing Awards at Victoria Police Centre. Our congratulations to the winners for their achievements and we look forward to watching their future careers continue to unfold.
\n\n![\"BankVic](\"https://www.datocms-assets.com/28619/1728279685-tb-1203-mar-0924-member-matters-oct-women-policing-scholorships-552x286px.jpg\" "\\"BankVic")
Rachel Morley, Chief Growth & Experience Officer, and Rebecca Attard, Senior Relationship Manager, spent time at Northern Health to celebrate the outstanding achievements of Northern Health staff. Kasuni Punchi was the winner in the ‘Clinical Excellence’ category, and Julia Fotiadis was recipient of the ‘Excellence in Safety’ award.
\n![\"Northern](\"https://www.datocms-assets.com/28619/1728280483-2024-08_nh-awards-edited.png\" "\\"Northern")
BankVic CEO Anthony De Fazio and Chief Growth & Experience Officer Rachel Morley were freezing for a reason in the early hours of Saturday 3 August… the Law Enforcement Torch Run, followed by the inaugural Polar Plunge.
\nAnthony, Rachel and the wider BankVic team raised $4,465 to support athletes competing in the Special Olympics and we couldn’t be more proud of the relay runners, polar plungers and the law enforcement community for the warm spirit and collective support.
\n![\"Law](\"https://www.datocms-assets.com/28619/1728281049-2024-08-03-letr-polar-plunge-6-edited.png\" "\\"Law")
The Annual General Meeting (AGM) for 2024 will be held at 3.00 pm AEDT on Tuesday 12 November, and is being held virtually so members will be able to join the meeting online.
\nThe full Notice of AGM and and supporting information is available to all members via our AGM page.
\n
Congratulations to Dace Carroll, who received $1,000 deposited into their Little Copper Club account via electronic transfer, for winning the Little Copper Club Education Award.
\n
Download the full edition of Member Matters.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"178723901","pageTitle":"Member Matters - October 2023","slug":"member-matters-october-2023","metaDescription":"Member Matters - October 2023. It's the Spring edition of Member Matters! Hear from BankVic Director, Faith Page, read about the Wall to Wall Ride 2023, hitting the road with the Neighbourhood Watch Vic team, and more.","ogTitle":"","ogDescription":"","ogImage":null,"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Member Matters"}],"firstPublishedAt":"2023-10-06T11:02:00+11:00","articleSearchDescription":"It's the Spring edition of Member Matters! Hear from BankVic Director, Faith Page, read about the Wall to Wall Ride 2023, hitting the road with the Neighbourhood Watch Vic team, and more!","date":"2023-10-06","title":"Member Matters - October 2023","backgroundImage":{"alt":"Member Matters 2023, October","width":5500,"height":2083,"title":"Member Matters 2023","focalPoint":{"x":0.32,"y":0.3},"url":"https://www.datocms-assets.com/28619/1696908662-mm_oct23_digital-asset-1-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&fp-x=0.32&fp-y=0.3&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1696908662-mm_oct23_digital-asset-1-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&fp-x=0.32&fp-y=0.3&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1696908662-mm_oct23_digital-asset-1-banner.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&fp-x=0.32&fp-y=0.3&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1696908662-mm_oct23_digital-asset-1-banner.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&fp-x=0.32&fp-y=0.3&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1696908662-mm_oct23_digital-asset-1-banner.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&fp-x=0.32&fp-y=0.3&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1696908662-mm_oct23_digital-asset-1-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&fp-x=0.32&fp-y=0.3&h=800&w=2000 2000w,https://www.datocms-assets.com/28619/1696908662-mm_oct23_digital-asset-1-banner.jpg?auto=compress&crop=focalpoint&dpr=1.5&fit=crop&fm=png&fp-x=0.32&fp-y=0.3&h=800&w=2000 3000w,https://www.datocms-assets.com/28619/1696908662-mm_oct23_digital-asset-1-banner.jpg?auto=compress&crop=focalpoint&dpr=2&fit=crop&fm=png&fp-x=0.32&fp-y=0.3&h=800&w=2000 4000w","base64":"data:image/jpeg;base64,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","aspectRatio":2.5,"width":2000,"height":800,"alt":"Member Matters 2023, October"}},"author":{"name":"Corporate Governance","role":"","aboutTheAuthor":""},"summaryHeading":"In this issue of Member Matters:","summaryText":"![\"Faith](\"https://www.datocms-assets.com/28619/1696285339-faith-director-message-banner.png\" "\\"Faith")
Dear Members,
\nWe have a fantastic edition of Member Matters for you this quarter, with a wealth of events, initiatives and updates that really do capture the BankVic purpose of going further for our members. We're only few months into a new financial year but with so much to celebrate already as we head into the warmer months.
\nIn early October our Annual Report 2023 will be published, detailing our progress, highlights and financial performance for this past financial year. We’re looking forward to sharing with you the work we've done across a fulfilling year here at BankVic.
\nIn this issue of Member Matters, you will read about some fantastic events and campaigns we have been privileged to support, in particular the 40th Anniversary Thank You campaign with Neighbourhood Watch Victoria. Throughout August, we joined them on the road as they visited regional police stations to say thanks for their support over the last 40 years, cooking up a classic Aussie BBQ.
\nWe also hit the road to support the 14th Wall to Wall ride in September, an event that BankVic has supported for many years, honouring fallen members of the police force whilst raising funds for police-related charities and promoting safe and lawful motorcycling.
\nFor the first time we were proud to partner with the Australian Council for Women and Policing (ACWAP) Victorian Division to create a scholarship that enabled two members of the Victorian Police to attend the international AWCAP conference and awards in New Zealand. We are so excited to be able to support the professional development of these deserving recipients.
\nAnd not to be missed - the much-anticipated BankVic calendars will soon be winging their way to members. We know the place these calendars have in the hearts (and desks, and walls!) of our members.
\nI hope you enjoy the October edition.
","isCalloutText":true},{"__typename":"DatoCMS_ArticleRichTextRecord","content":"The Australasian Council of Women And Policing (ACWAP) was established in 1997 and represents women and men within the police services, law enforcement and the community across Australia, New Zealand and South Pacific regions.
\nThis year the 60th International Women in Policing Conference hosted by the IWPC, was held in Auckland, New Zealand between the 17th – 21st September 2023.
\nWe were so proud to partner with the Australian Council for Women and Policing (ACWAP) Victorian Division to create a scholarship that enabled two members of the Victorian Police to attend the conference and awards in New Zealand. This scholarship also includes 12 months of education and learning opportunities for professional development for the recipients.
This year's scholarship recipients were Constable Allison Gamble and Senior Sergeant Kelly Christie. A huge congratulations to them both.
![\"ACWAP](\"https://www.datocms-assets.com/28619/1696286002-acwap.jpg\" "\\"ACWAP")
Above (L-R): Deputy Commissioner Wendy Steendam, Scholarship recipients Constable Allison Gamble, Senior Sergeant Kelly Christie and BankVic CEO Anthony De Fazio.The Victorian Police Women of Colour Network (WoCN) and the Aboriginal Employee Network Council (AENC) hosted the inaugural International Day of World’s Indigenous Peoples with the support of BankVic. The theme of this year’s event was “Youth as Agents for Change” and highlighted the important role women play in creating positive change.
\nWe were proud to support this event, as it provides a platform for this important conversation and an opportunity to elevate and amplify the voices of Indigenous women of colour as a collective. We look forward to being a part of more conversations with WoCN and AENC in the future.
\n![\"International](\"https://www.datocms-assets.com/28619/1696286384-international-day-of-world-indigenous-peoples-870x281.png\" "\\"International")
![\"Celebrating](\"https://www.datocms-assets.com/28619/1696287179-nhw-web.png\" "\\"Celebrating")
Image (L-R) BankVic Relationship Manager Michelle Ferry and CEO Anthony De Fazio with a sausage in hand in front of the Roadshow Marquee in Geelong, Bankvic's Rachel Morley, Michelle Ferry and Anthony De Fazio with Bambi Gordon, CEO of Neighbourhood Watch Victoria.Throughout August our BankVic Relationship Managers Bec and Michelle were out on the road, supporting the Neighbourhood Watch Victoria team as they visited police stations across Victoria.
\nCelebrating their 40th year, the team put on a classic Aussie BBQ to say “Thank You” to Victoria Police for their continued and valued partnership. The roadshow travelled throughout the state, all the way from Warrnambool and Geelong to Horsham, Bairnsdale and Morwell.
\nOur new kiosk formally opened for business at the Victoria Police Academy in September, allowing us to be more accessible for new recruits and support them as they start their policing career.
Recruits and Academy staff can chat to our team at the new kiosk between 11:30am-1:30pm every Tuesday & Thursday.
![\"BankVic](\"https://www.datocms-assets.com/28619/1696293749-kiosk.jpg\" "\\"BankVic")
Above L-R: Roslyn Horridge, Assistant Commissioner Tim Hansen, BankVic Mobile Lending Manager Peter Tseros, BankVic CEO Anthony De Fazio, and BankVic Chief Growth and Experience Officer Rachel Morley,
![\"Wall-to-Wall](\"https://www.datocms-assets.com/28619/1696288213-wall2wall.png\" "\\"Wall-to-Wall")
Clockwise (from top left): The BankVic Support Crew cars, Anthony De Fazio, BankVic CEO and Assistant Commissioner Michael Grainger, the BankVic team, the convoy heading to Canberra.The BankVic support crew was proud to support the Victorian riders of this year's Wall-to-Wall Ride, to remember and honour fallen members of the police force whilst raising funds for police-related charities and promoting safe and lawful motorcycling.
This year we had four BankVic vehicles carrying 8 staff, 10kgs of fresh fruit, 400 muesli bars and 8 large tubs of visor spray, water and suncream. We travelled for two days, stopping in Sale, Merimbula and Cann River, arriving in Canberra to gather with the other state rider contingents. With a police escort for the convoy to the National Police Memorial, riders took part in the annual ceremony to honour those who have fallen.
Thank you to all who attended, and we look forward to making the journey with you again next year.
![\"You](\"https://image.mux.com/tQ00Pqrnn00SBr6ORtRuareUtXtwUu00nDe/thumbnail.jpg\" "\\"You")
Managing your direct debits isn’t always easy.
\nPayTo is the new way to make fast, easy and secure payments straight from your bank account. See your payments in one place, giving you more visibility and control over your money.
\n\nThe Annual General Meeting (AGM) for 2023 will be held at 5.00 pm (AEST) on Tuesday 14 November 2023.
\nThis AGM is being held virtually so members will be able to join the meeting online.
\nThe AGM Notice and all details relating to the AGM can be found on the BankVic website
\n
![\"BankVic](\"https://www.datocms-assets.com/28619/1720152366-director-s-address-tony-long.png\" "\\"BankVic")
Our busy 50th year continues apace with some of the most important annual community events in our calendar taking place in April.
\nAs sponsors of Western Health’s WalkWest event, we were thrilled to see $145,000 raised for cutting-edge equipment for the hospital. The money will go towards purchasing two extracorporeal membrane oxygenation (ECMO) machines which help keep critically ill patients alive.
\nAs always, we were primary sponsors of the annual Angela Taylor Walk/Run, in honour of police officers who have died in the line of duty. A favourite in the BankVic calendar, this year we had a record-breaking BankVic attendance with 92 staff and family members taking part in the race at Albert Park Lake. This event allows us to remember those who have lost their lives while paying respect
to those who still work every day to ‘uphold the right’ for us all to live in a safe, secure, and orderly society. It’s truly a privilege to be part of this event.
In April and May we celebrated the best and brightest at Eastern Health and Northern Health with awards and scholarships. The awards recognise the highest achievers in nursing and midwifery and the scholarships will allow emerging leaders in the industry to undertake critical research and study.
These events demonstrate our commitment to strengthen and invest in the communities we serve. However, this commitment isn’t limited to these events. We have a responsibility to future generations to minimise our impact on the environment, which is part of the reason we’re making changes to our statement runs from July. It’s just one of the steps we’re taking to be a more sustainable and
modern business.
Finally, in May we announced that we have joined the Customer Owned Banking Association (COBA). Our admission to COBA supports our commitment to meeting the highest standards of banking service for our members and gives us access to expert advisory and support services.
\nThese achievements make me very proud to be part of BankVic – I hope they make you proud too. You can read more about all of these in this edition of Member Matters.
\nTony Long
\nDIRECTOR
","isCalloutText":true},{"__typename":"DatoCMS_ArticleRichTextRecord","content":"With the vast majority of members now accessing accounts and reviewing transaction history via the BankVic app and internet banking, we’re adjusting our habits with you.
\nOne such change is moving to quarterly statements for transaction, savings, term deposit and home loan accounts. From July, statements for these accounts will be sent quarterly, either by post or email depending on your chosen preference (see next page for details about eStatements)
\nTransaction, savings, term deposits and loan account statement dates:
\n![\"Statement](\"https://www.datocms-assets.com/28619/1720154028-statement-change-table.png\" "\\"Statement")
Most of our members already use internet banking and the BankVic app to check their transactions and account balances at any time, so changing the frequency of our paper statements is us moving and changing with you.
\nIt also means we’ll reduce our impact on the environment by minimising the printed materials we produce – as a certified B Corporation (or B Corp), we’ve made a commitment to meeting the highest standards of environmental performance.
\nCredit card and overdraft accounts will still receive a monthly statement.
\n\nAs usage of the BankVic app and internet banking have increased, demand for our automated self-service phone banking option has steadily decreased over time. This is reflected across banking more broadly, to the extent that the vendor has decommissioned the platform, which will take effect in November.
\nWhile we’ve investigated alternatives, the vast majority of our members already take advantage of the ease and convenience of our app and internet banking, so we’ve decided not to replace the phone banking service.
\nIn coming months, we’ll be proactively communicating with our phone banking users to help them prepare for this change in a number of ways, including one-on-one support and guidance in setting up internet banking and/or the BankVic app, and in-person and online training sessions anyone can join to gain familiarity and comfort in the various ways to do your banking.
\nAnd as always, we’re available to help members with more complex banking needs over the phone and in our branches.
\nDo your banking when and where it suits you with internet banking and the BankVic app.
Whether it’s checking your account balance, reviewing transaction history, paying bills, or activating new cards, you can do it all via internet banking, and much of it through the BankVic app.
Here’s some of what you can do in internet banking and the app:
\n![\"Table](\"https://www.datocms-assets.com/28619/1720154100-internet-banking.png\" "\\"Functions")
Your statements can be delivered via internet banking, a more immediate, secure and sustainable way of receiving and storing all your statements.
\nNew to online banking? Concerned about security? Or just unsure if it’s for you?
\nWe’re seeking expressions of interest in online banking seminars at a location near you. We’ll show you how internet banking and the BankVic app could make your life easier:
\nTo register your interest: Call 13 63 73, or email info@bankvic.com.au and let us know where you’re located.
\nOn 21 April, members of the police community came together to take part in the 35th annual Angela Taylor Memorial Walk/Run.
\nThe Blue-Ribbon Foundation hold this event annually to commemorate Constable Angela Taylor, who died in the line of duty in the 1986 Russell Street Bombing. It is an opportunity to honour all the Victorian Police members who have lost their lives serving and protecting their community.
\nThe Angela Taylor Memorial Walk/Run is one of the most anticipated dates in the BankVic calendar, and we were thrilled to have such a huge turnout with 92 participants representing BankVic.
\nWe were so proud to see the BankVic team take out the 5km corporate team event. Especially impressive was CFO Karl Holden’s daughter, Jade, taking out the nippers 5km run in a lightning-fast 20 minutes.
\nAs the bank for police, we are passionate about Blue Ribbon’s cause, which is why BankVic have been the event’s primary sponsor for six years. We’re proud to have had the opportunity to support our police members and our community.
\n![\"The](\"https://www.datocms-assets.com/28619/1720141724-angela_taylor_2024_2.jpg\" "\\"The")
Walk West is an annual fundraising event organised by the Western Health Foundation. Participants can choose to partake in a 2km, 5km, or 10km fun run (or walk) to raise money for Western Health.
\nOn 7 April, 400 people braved the Sunday morning rain to pound the pavement in aid of the foundation’s goal to purchase life-saving technology for Western Health.
\nThe event was a resounding success, raising $145,000 for the foundation, which will go towards purchasing two extracorporeal membrane oxygenation (ECMO) machines. This state-of-the-art equipment provides temporary support to patients with life-threatening heart and lung conditions. BankVic is a proud partner of the Western Health Foundation, and we’re thrilled to have had the opportunity to sponsor such a meaningful event.
\n![\"The](\"https://www.datocms-assets.com/28619/1720141817-walk_west_2024_3.jpeg\" "\\"The")
![\"The](\"https://www.datocms-assets.com/28619/1720141807-walk_west_2024_2.jpg\" "\\"The")
In May we celebrated our nurses and midwives with International Day of the Midwife (5 May) and International Nurses Day (12 May).
\nTo recognise the hard work of these staff members, BankVic proudly sponsored Northern Health Foundation and Eastern Health Foundation scholarships. These scholarships endeavour to encourage members of the nursing or midwifery profession to further their education, by assisting with the associated costs.
\nThe recipients and their respective awards and qualifications are listed below:
\nNorthern Health Foundation
\n![\"Photo](\"https://www.datocms-assets.com/28619/1720141773-nh-scholarship-1.jpg\" "\\"Winners")
Allison Mhlanga - BankVic Nursing and Midwifery Scholarship. Allison plans on utilising the scholarship towards the completion of her post-graduate studies in anaesthetics and recover
\nEastern Health Foundation
\n![\"Photo](\"https://www.datocms-assets.com/28619/1720141758-eastern_health_tess_2.jpg\" "\\"Winner")
![\"Photo](\"https://www.datocms-assets.com/28619/1720141746-eastern_health_tess_1.jpg\" "\\"Winner")
Two Eastern Health nursing and midwifery staff were awarded BankVic-sponsored scholarships on 9 May.
\nSamantha Merry was presented with the Chief Nursing and Midwifery Award for Nurses, for excellence in leadership and outstanding practice. The award recognises Samantha’s empathy, compassion, and dedication to the people she works with. Brindie Feil was presented with the Chief Nursing and Midwifery
\nOfficer Award for Midwives, in recognition of her tireless support of midwives at all levels of experience, as well as her own work
The Eastern Health Staff Development Scholarship Awards Ceremony was held on 11 April. BankVic are honoured to have sponsored not only the event, but also eight of the scholarships awarded on the night.
\nThese scholarships assist hospital staff to expand their skillset and gain valuable expertise within their field. The costs of higher education can act as a significant barrier preventing staff from pursuing further studies, so these scholarships will help talented medical professionals reach their full potential. Therefore, BankVic considers this a worthy investment in the future of our healthcare system.
\nSince 2019, BankVic has donated $300,000 to the Eastern Health Foundation, to support endeavours such as staff development scholarships, research and innovation, and clinical achievement.
\nWe’re delighted to have had the opportunity to support Eastern Health and highlight our commitment to our members in the healthcare field.
\n![\"BankVic](\"https://www.datocms-assets.com/28619/1720141790-scholarship-awards-ceremony-eastern-health_0091.jpg\" "\\"BankVic")
![\"BankVic](\"https://www.datocms-assets.com/28619/1720141781-scholarship-awards-ceremony-eastern-health_0036.jpg\" "\\"BankVic")
The XLI Club is a group composed of members from policing, military, business and public service backgrounds, who come together to raise funds to support Police Legacy, Blue Ribbon Foundation, Police Veterans, and other identified organisations. One of the club’s initiatives is offering youth scholarships in memory of Angela Taylor, three of which are awarded each year.
\nThis year the XLI Club and BankVic jointly sponsored three scholarships. On 16 May, our CEO Anthony De Fazio, and CEO of Victoria Police Legacy, Lex de Man were present at the awarding of the 2024 scholarships to police legatees, Liam Quick, Anneliese Newton, and Abby Phillips.
\nBankVic is a supporter of the XLI Club and assists with fundraising and managing the clubs financial transactions.
\nFor further information please contact membership@the41club.com
\n![\"Left](\"https://www.datocms-assets.com/28619/1720141739-club_xli.jpg\" "\\"BankVic")
As scams and fraud continue to rise, it’s more important than ever to know how to protect yourself online. At BankVic, we take online security seriously. We’ve pulled together a list of Top Tips to help keep your personal and financial information safe - whether you’re banking online or in person.
\n1. Keep your personal information secure: Never share your personal information, such as
your passwords or account number, with anyone. Be cautious of unsolicited phone calls or emails asking for your personal information. Legitimate financial institutions will never ask for this information.
2. Use strong passwords: Use a unique, strong password for each account and update them regularly. A strong password has more than 8 characters (the longer, the better), is a mixture of upper and lower case characters, numbers and special characters – like exclamation marks. Avoid using actual words and personal information such as your birthdate, name, or address.
\n3. Beware of phishing scams: Phishing scams involve fraudulent emails or messages that appear to be from a legitimate business or organisation, asking for sensitive information. Be cautious of any unsolicited messages, and never click on links from unverified sources.
\n4. Monitor your accounts regularly: Keep an eye on your accounts for any unusual activity or transactions. If you see something suspicious, report it immediately to your bank.
\n5. Use secure Wi-Fi: Avoid conducting financial transactions over public Wi-Fi networks, which may be insecure. Use a private, secure Wi-Fi network instead.
\n5. 6. Stay up-to-date: Stay informed about the latest scams and frauds. Keep up-to-date with the latest security features and updates on your banking apps and software.
\n
We’ve made some changes to our General Terms & Conditions. We recommend you review the updated General Terms & Conditions which can be found on our website: bankvic.com.au
\nFor more information, visit bankvic.com.au
\n
![\"David](\"https://www.datocms-assets.com/28619/1687753039-director-s-message.png\" "\\"David")
Dear Members,
\nAs we move into the cooler months and shorter days, it's a timely opportunity to reflect on those who are serving the front-line of our community, bracing against the cold air and working into those long nights. I'm referring, of course, to the strength and resilience of our members, and your commitment to serving the community; which in turn, drives our commitment to go further for you. I want to take this opportunity to thank you for the work you do, every day.
\nIn this issue of Members Matters we look at a topic at the forefront of everyone's minds: the rise in scams and the need for banking safety. The digital age has brought with it new challenges and threats, and we are committed to equipping you with the knowledge and resources to protect yourselves and your finances. Scammers are becoming increasingly sophisticated in their methods, targeting unsuspecting individuals through various means such as phishing emails, fake websites, and phone calls. It is crucial that we all remain vigilant and proactive in safeguarding our personal and financial information.
\nThis is why we have launched our BankSafe with BankVic hub, a fantastic resource for you to find up-to-date information on current scams, top tips for keeping your finances safe, and articles created with our partner Crime Stoppers Victoria that you can share with family and friends. We recently also joined IDCare, a non-for-profit agency that supports victims of scams, which is free for BankVic members.
\nThis last quarter has also seen several notable events and partnerships celebrated at BankVic. We enjoyed fantastic events that included the Royal Children's Hospital (RCH) Dame Elisabeth Murdoch Nursing Development Scholarship Luncheon, celebrating 2023 scholarship recipient Kelly Light in her commitment to improving trauma-informed care in an Ambulatory setting at RCH, supported by BankVic. We also danced the night away at the Blue Light Victoria Gala Ball, supporting the tireless work the foundation does to bridge the gap between young people and law enforcement.
\nThere really has been so much to celebrate.
\nPlease enjoy the July issue.
\nDavid Cowan, BankVic Board Director
\n\n
Back to the Blue Light Disco Gala was a celebration of sequins and denim, with funds raised supporting the great work that Blue Light Victoria does to break down the barriers between Police and young people.
\nWe were so proud to be Principal Sponsor of this event, with this year’s Gala highlighting Blue EDGE (Educate, Develop, Grow, Empower), which is an impactful fitness program designed to combine physical training, personal growth and life skills in partnership with Victoria Police. Blue EDGE is now being run in 14 schools across Victoria with 16 sessions at each school over 8 weeks.
\n![\"Blue](\"https://www.datocms-assets.com/28619/1686633075-rainbow-collage.png\" "\\"Blue")
Above (R-L) The photobooth, BankVic CEO Anthony De Fazio speaking on the importance of breaking down barriers between young people and police, and BankVic CEO Anthony De Fazio and Blue Light Victoria CEO Elissa Scott with year 8 Blue EDGE program participant Martin, and his family.For Victoria Police’s second annual Rainbow Families Day, Victoria Police Pride families were treated to a special tour of the Victoria Mounted Branch Dog Squad facilities.
\nBankVic was proud to support the International Family Equality Day event by providing the delicious lunch from Round the Way. Initiatives like this make a positive impact on our members and their communities – working to build a more inclusive and accepting society and a stronger, sustainable future.
\n![\"Rainbow](\"https://www.datocms-assets.com/28619/1686632950-rainbow-families-day-collage.png\" "\\"Rainbow")
Left to right: Members of the Victoria Police Pride group and their families enjoyed a tour of Mounted Branch and Dog Squad facilities. Victoria Police Mounted Branch member holding the Rainbow flag of inclusion.![\"BankVic’s](\"https://www.datocms-assets.com/28619/1687744514-treeplanting2.jpg\" "\\"BankVic’s")
This month, the tech wizards at BankVic had the opportunity to contribute to a meaningful cause by participating in a tree planting event organised by TreeProject in Wandin North, Victoria. BankVic offers two days of paid community service leave to all staff, to encourage and support our people to get involved in their community.
\n\n\n\"This experience was both meaningful and fun, and I am incredibly grateful for the opportunity to volunteer alongside my team\" shared Shefali, our Digital Optimisation Specialist. \"We engaged in conversations, shared laughter, and appreciated the splendid weather.\"
\n
By the end of the day, the team had successfully planted approximately 800 trees – making a positive impact on the environment while strengthening the bonds within the team.
\nTreeProject is a non-profit organisation committed to revegetating Victoria, one seedling at a time. They conduct multiple planting days from Autumn to Spring in various picturesque locations across the countryside.
\n![\"BankVic’s](\"https://www.datocms-assets.com/28619/1687744369-trees-group.png\" "\\"BankVic’s")
The BankVic IT team hard at work. Special thanks to Nam, our Enterprise Architect, for the fantastic photography.![\"Dame](\"https://www.datocms-assets.com/28619/1687743752-demnds-group.png\" "\\"Dame")
Left to right (from top): Sue Hunt AM, CEO of RCH Foundation, Shannon Barnes, Chief Product and Marketing Officer (CPMO) at BankVic, Anthony De Fazio, CEO BankVic and Kelly Light, 2023 DEMNDS Recipient, BankVic team member, Rob Monahan, volunteering at the event to help raise funds, BankVic CEO Anthony De Fazio spoke to the event theme of Passion. Leadership. Innovation.The 2023 Dame Elisabeth Murdoch Nursing Development Scholarship (DEMNDS) luncheon gave us the opportunity to recognise, celebrate and support the development of an incredibly passionate, dedicated and selfless group of professionals – our nurses.
\nThis year the winner of the scholarship is Kelly Light, Clinical Nurse Educator, who in 2021 began as the Royal Children’s Hospital’s first Ambulatory Clinical Nurse Educator. Light will use the scholarship to develop a trauma-informed care implementation plan that focuses on Ambulatory Care settings.
\n“The word trauma in healthcare is most often associated with terrible physical injuries and life-or-death situations. However, in the context of trauma-informed care, the term ‘trauma’ means understanding that our patients and families have unique lived experiences, not only in terms of their health or abilities – but regarding adversities they have faced,” said Light.
\n\n\n\"I am incredibly humbled and grateful to be awarded the Dame Elisabeth Murdoch Nursing Development Scholarship. I can’t thank the scholarship committee enough for seeing my passion and drive and giving me the opportunity to bring about meaningful change in nursing practice. I want to thank the RCH Auxiliaries and BankVic for supporting this scholarship, which enables nursing development and the provision of excellent paediatric care.\"
\n
In addition to supporting the scholarship, 8 of the BankVic team volunteered their time to raise funds for the DEMNDS raffle and auction.
\n\n
As scams and fraud continue to rise, it’s more important than ever to know how to protect yourself online.
\nAt BankVic, we take online security seriously and so recently we launched the BankSafe with BankVic Hub – a range of resources and information to help you keep your personal and financial information safe.
\nFrom our Online Safety Series with Crime Stoppers Victoria, to Top Tips to avoid scams and our recent membership with IDCare, this is a great resource to ensure you and your family are banking safely.
\n![\"BankSafe](\"https://www.datocms-assets.com/28619/1687759889-crime-stopper.png\" "\\"BankSafe")
We recommend you review our new Terms & Conditions document, which can be found
on our website at bankvic.com.au
![\"Terms](\"https://www.datocms-assets.com/28619/1687755385-tandd-logo.png\" "\\"Terms"){kind=logo}
![\"BankVic](\"https://www.datocms-assets.com/28619/1736726929-member-matters-director-s-message-header_rhyll-gardner.png\" "\\"BankVic")
As we start 2025, we hope all members and the wider BankVic community had a very Merry Christmas and a safe, healthy, and happy new year. This is our 51st year of serving the police, emergency services, and health sectors as their member-owned bank – and we appreciate your continuing support.
\nThe past 12 months involved a lot of healthy evolution for BankVic, with our team working very hard across many significant projects to maintain the competitive and professional standards we hold ourselves to. All the while, we monitor and revise our products and services to reflect what you tell us you need from your bank.
\nWe rounded out 2024 supporting a swathe of events and awards right across the spectrum of our member and partner community, which we have included in this edition of our member newsletter for you. Looking at all the photos of people whose careers and achievements we support and celebrate, gives us great pride at what we are able to do in this area for you.
\nWith a seemingly-endless number of scam and fraud attempts coming via email, phone, SMS and online platforms, we are very conscious of the role we can play in helping to keep your money as safe as it can be. Our partnership with Crime Stoppers Victoria is particularly important in this regard. We thank CEO Stella Smith and her team, for the collaborative way our two organisations work so well to produce helpful and informative resources for you, and the wider community. You can see some of this at bankvic.com.au/banksafe
\nI am very proud to be one of your directors, and offer my reflection about the diligent and professional way the whole Board works and functions. We are stewards of your bank and hard-earned savings, and we are all very grateful for the trust you place in us.
\nRhyll Gardner
DIRECTOR
As the bank established for police and by police, BankVic takes great pride in commemorating the work our police members do in serving and protecting the community. We do this year-round, but with extra focus during Police Week.
We joined our police members at a number of events:
Our members are at the core of everything we do, and we are very grateful for the hard work they do to keep all of us safe, when we need them most.
\n![\"Police](\"https://www.datocms-assets.com/28619/1736728387-2024-09-police-week-3.jpg\" "\\"Police")
![\"Police](\"https://www.datocms-assets.com/28619/1736728387-2024-09-police-week-4.jpg\" "\\"Police")
![\"Police](\"https://www.datocms-assets.com/28619/1736728388-2024-09-police-week-5.jpg\" "\\"Police")
![\"Police](\"https://www.datocms-assets.com/28619/1736728386-2024-09-police-week-1.jpg\" "\\"Police")
![\"Police](\"https://www.datocms-assets.com/28619/1736728389-2024-09-police-week-6.jpg\" "\\"Police")
![\"Police](\"https://www.datocms-assets.com/28619/1736728389-2024-09-police-week-2.jpg\" "\\"Police")
In September we announced our newest partnership, with Australian Federal Police Association (AFPA). Our partnership was particularly special timing, being confirmed as we approached our 50th Anniversary.
\nWe are very proud to be welcoming the Australian Federal Police Association to the BankVic community, and have already been around the country helping AFPA members with their banking and financial wellbeing needs.
\n![\"BankVic](\"https://www.datocms-assets.com/28619/1736728388-2024-09-afpa-visit.jpg\" "\\"BankVic")
We were thrilled to be #22 in the 2024 GoodCompany Awards (previously Best Workplaces to Give Back), and in the top 30 for the third year in a row. We are also proud to be one of only three banks in Australia listed in the GoodCompany awards.
\nThe GoodCompany awards celebrate organisations across Australia that are going beyond profits to enrich their communities, and who ensure giving back is a core part of their culture.
\nThis achievement reflects BankVic’s continuing commitment to build on our strong foundation of giving, including:
\nMore about the GoodCompany Awards is available at goodcompany.org
\n![\"GoodCompany](\"https://www.datocms-assets.com/28619/1732235036-gc-awards-assets-2024_gc-awards-linkedin-mobile-post-2.png\" "\\"GoodCompany")
The 2024 BankVic Annual General Meeting (AGM) was held in a virtual format on Tuesday 12 November 2024.
\nThe Special Resolution (as outlined in the Notice of AGM and Explanatory Statement) regarding amending the constitution was passed with 88% of votes cast in favour of the resolution. As a result, BankVic’s constitution gives full effect to our certification as a B Corp and is aligned with our purpose and values.
\nYou can watch a recording of the AGM here.
\n
It’s been a busy and friendly time for the North West Metro Peer Support Dog Program. They have visited over 70 stations and engaged with more than 900 Victoria Police members during these visits, some of which have followed significant critical incidents to provide support and companionship.
\nFeedback has been overwhelmingly positive, with many commenting on the opportunity to take a break and relax in the company of these very good boys and girls.
\n![\"BankVic](\"https://www.datocms-assets.com/28619/1736728388-nwpsd_zeus.jpeg\" "\\"BankVic")
![\"BankVic](\"https://www.datocms-assets.com/28619/1736728387-nwpsd_jax.jpg\" "\\"BankVic")
The 3rd Annual Law Enforcement Torch Run Gala Ball was held recently, to help raise funds for the extraordinary athletes of Special Olympics Australia.
\nChair Lucinda Nolan presented the Alumni Athlete Leadership Award to the very deserving Bill Hallam. We are very proud partners of the Law Enforcement Torch Run and privileged to spend an evening celebrating the achievements of all Special Olympics Australia athletes.
\n![\"Lucinda](\"https://www.datocms-assets.com/28619/1736728387-2024-10-25-letr-gala-ball-1.jpg\" "\\"3rd")
We were proud to sponsor and attend the Victoria Police Blue Ribbon Foundation Charity Ball held in November.
\nOur long-standing partnership with Blue Ribbon Foundation supports their work delivering community projects named in honour of police officers who have died in the line of duty.
\n![\"BankVic](\"https://www.datocms-assets.com/28619/1736728387-2024-11-blue-ribbon-charity-ball-1.jpg\" "\\"BankVic")
![\"BankVic](\"https://www.datocms-assets.com/28619/1736728388-2024-11-blue-ribbon-charity-ball-2.jpg\" "\\"BankVic")
We supported The Royal Melbourne Hospital’s Celebrating Excellence Awards in November, and presented the People’s Choice Award to the Clinical Assistants team.
\nThis award is recognition from colleagues for their contributions to the RMH, their commitment to patient care and living the RMH values.
\n![\"BankVic](\"https://www.datocms-assets.com/28619/1736728388-2024-11-rmh-awards.jpg\" "\\"BankVic")
The 3rd Annual Victorian Ambulance Union Incorporated Delegates Conference was held in September and we were there to support members and help with banking questions and needs.
\nThank you to the VAU team for the invitation. We value and appreciate your collaboration and our partnership.
\n![\"BankVic](\"https://www.datocms-assets.com/28619/1736728389-2024-09-vau-delegates-conference.jpg\" "\\"BankVic")
The Victoria Police Legacy Christmas Lunch was held in early December, and is a highlight of the police calendar that brings together partners and children of police who have passed away.
\nWe feel honoured to partner with a warm and supportive organisation like VPL, who offer police legatees connection and community.
\nThank you VPL for everything you do. As sponsors of the lunch for the past six years, we are proud to work together with you.
\n![\"BankVic](\"https://www.datocms-assets.com/28619/1736728389-2024-12-vpl-christmas-lunch-1.jpg\" "\\"BankVic")
As a member-owned bank established by members of Victoria Police, we take very seriously the devastating impact financial abuse and coercion can have on those who experience it.
\nThe use of financial levers to control, abuse or manipulate others, is something we as a bank do not tolerate, and this has been formally acknowledged through becoming a signatory to the Respect and Protect initiative.
\nMore details on how we are addressing financial abuse are available here.
\n
Congratulations to these winners of the Little Copper Club Savings Awards, which were drawn on Monday 9 December:
\n
Download the full edition of Member Matters here.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"Nin65TofSfuW06tUXUFXdw","pageTitle":"Member Matters - January 2024","slug":"member-matters-january-2024","metaDescription":"Member Matters - January 2024. It's the Summer edition of Member Matters! Hear from BankVic Board Chair, Lucinda Nolan, read about the latest events, positive impact from our partnerships, and more.","ogTitle":"","ogDescription":"","ogImage":null,"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Member Matters"}],"firstPublishedAt":"2024-01-09T18:14:50+11:00","articleSearchDescription":"Member Matters - January 2024. It's the Summer edition of Member Matters! Hear from BankVic Board Chair, Lucinda Nolan, read about the latest events, positive impact from our partnerships, and more.","date":"2023-12-29","title":"Member Matters - January 2024","backgroundImage":{"alt":"Member Matters Jan 2024 Banner, Male Police Officer","width":1320,"height":500,"title":"Member Matters Jan 2024 Banner","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1711075045-2024-summer-edition-edm-header-edited.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1711075045-2024-summer-edition-edm-header-edited.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1711075045-2024-summer-edition-edm-header-edited.png?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1711075045-2024-summer-edition-edm-header-edited.png?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1711075045-2024-summer-edition-edm-header-edited.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICwgLDQ0LDg0ODg0NDh0NDg0NFx8ZGBYfFhUdHysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHBAQHDsdGCg7Ly8vLy81Ly8vLy8vNS8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAYAAACAwAAAAAAAAAAAAAAAAAEBgADBf/EAB8QAAEDAwUAAAAAAAAAAAAAAAABAwQFERMSISIxM//EABUBAQEAAAAAAAAAAAAAAAAAAAUD/8QAHREAAAUFAAAAAAAAAAAAAAAAAAIDBFEBESEiMf/aAAwDAQACEQMRAD8AXZLrKbXCadGbc5XF+Uq5Ozdo/kIuXixqZqIplLAJfita7XIVSFXKQFMqpfotrA//2Q==","aspectRatio":2.5,"width":2000,"height":800,"alt":"Member Matters Jan 2024 Banner, Male Police Officer"}},"author":{"name":"Corporate Governance","role":"","aboutTheAuthor":""},"summaryHeading":"In this issue of Member Matters:","summaryText":"On behalf of BankVic, I’d like to wish you a Happy New Year and best wishes for a prosperous and joyful 2024.
\nThe last quarter of the year was a busy time for us here at BankVic, with a number of campaigns and events that have highlighted the positive impact of our partnerships that support our members and the communities they serve.
\nWe were delighted to be invited to attend the 2023 Victorian Ambulance Union (VAU) Delegates Conference, spending time with our valued emergency services members, and spend time celebrating the Past and Present Women's Police Association’s (PPWPA) 30th year of supporting and campaigning for women’s’ rights in the policing community. Our commitment to the community and the wellbeing of those who have served is unwavering, and it's events like these that remind us how supportive of a community it is.
\nFor the fourth year, we were major partner for the Victoria Police Legacy Children’s Christmas Appeal, raising awareness and funds for gifts and hampers for young police legatees and their families during the festive season. BankVic and VPL have a strong shared history, and it is incredible to see the support that Police Legacy gives to families when they need it most.
\nWe were proud to be included in the list of Australia’s Top 20 Best Workplaces to Give Back for the third year in a row – up from number 24 in 2022, and 37 in 2021. As a member-owned bank and a certified B Corporation, BankVic is driven by more than a desire to maximise our profits – we are inspired by our purpose to go further for our members and their communities.
\nOn a final note, we recently published our Annual Report for 2023 which outlines both our excellent financial performance for the year, as well as giving members a rich insight into the progress and commitments towards our members, our people, and our community. We also held our AGM, with no resolutions required to be passed.
\nAs we look forward into 2024, we have a busy year ahead that brings you even better banking with some exciting new launches.
\nWe hope you enjoy this issue of Members Matters.
\nLucinda Nolan
\nCHAIR
","isCalloutText":true},{"__typename":"DatoCMS_ArticleRichTextRecord","content":"A huge congratulations to the Past and Present Women's Police Association (PPWPA) for an incredible event celebrating 30 years of supporting and campaigning for women's rights in the policing community.
BankVic is proud to support the PPWPA every year through our sponsorship of the Sandy Langlands Wellbeing Grants.
Rachel Morley, our Chief Growth and Experience Officer, had a ball at the event, hosted by the fantastic Neary Ty, with guest speaker Rochelle Jackson (presenter of The Crime Couch podcast) who shared stories about her incredible career.
![\"PPWPA](\"https://www.datocms-assets.com/28619/1703730655-ppwpa.jpg\" "\\"PPWPA")
BankVic was again proud to support the Victoria Police Legacy (VPL) Children’s Christmas Appeal to raise funds for gifts for police legatee children and their families.
\nBankVic and VPL have a strong shared history, and it is incredible to see the support that Police Legacy gives to those who are celebrating Christmas without a loved one. BankVic team members also donated their time to help pack hampers for legatee families, utilising some of the two days of Community Service/Volunteer leave we offer.
\nAll donations were gratefully received by VPL and its young people and families.
\n![\"Victoria](\"https://www.datocms-assets.com/28619/1703732141-vpl.png\" "\\"VPL")
![\"National](\"https://www.datocms-assets.com/28619/1703736498-blue-ribbon.png\" "\\"National")
Thursday the 29th September is National Police Remembrance Day – an opportunity to join the Victorian Police and wider community to pause and pay tribute to those who have lost their lives whilst on duty.
\nBankVic staff and branches took part in commemorating the day, with Blue Ribbon Foundation fundraising in all locations. BankVic team members Annie and Alex got an early start to their morning at Flinders St Station, shaking tins and collecting money for the cause.
\nWe were delighted to be invited to attend the 2023 Victorian Ambulance Union (VAU) Delegates Conference recently, with one of our fantastic Relationship Managers, Bec, onsite for the full two days to chat with delegates, and our CEO Anthony De Fazio invited to present to the conference attendees.
\nVAU is a valued and long-term partner of BankVic, and we are so proud to be the bank for first responders - a very special community.
\n![\"VAU](\"https://www.datocms-assets.com/28619/1703736670-vau.png\" "\\"VAU")
![\"Best](\"https://www.datocms-assets.com/28619/1703730679-screenshot-2023-10-25-153327.png\" "\\"Best")
\n
We were delighted to be included in the list of Australia’s Best Workplaces to Give Back for the third year in a row – breaking into the Top 20 at number 19 – up from number 24 in 2022, and 37 in 2021.
This award acknowledges our ongoing work supporting our people, members, and communities, through initiatives including donation matching, workplace giving, volunteer days, and investments in over 40 community grants, partnerships, and scholarships.
\nHead to the Best Workplaces to Give Back website for more info.
![\"Police](\"https://www.datocms-assets.com/28619/1703737047-mm_jan24_digital-assets3.jpg\" "\\"Police")
Bookended by the Wall to Wall Ride and National Police Remembrance Day, Police Week at BankVic was an opportunity to recognise and commemorate the dedication and sacrifices made by police officers.
\nThroughout the week, BankVic invited our valued partner organisations to share what Police Week means to them, featuring videos from The Police Association Victoria, Victoria Police Legacy, Crime Stoppers Victoria, Victoria Police Blue Ribbon Foundation, Neighbourhood Watch Victoria and the Law Enforcement Torch Run (LETR).
\nThese organisations share a collective commitment to supporting police in Victoria and we are so proud to partner with them.
\nWe thank all partners that took part in Police Week - you can you view their videos messages here.
\nWe were so proud to support our partner, Law Enforcement Torch Run (LETR) again this year, as they presented Special Olympics Victoria with a donation of over $270,000 – a new record! The Law Enforcement Torch Run is an initiative of Special Olympics Australia and the police force to develop fundraising activities to provide financial support to Special Olympics, enabling regular sporting opportunities for people with an intellectual disability.
\nBankVic staff took part in the run, joining the Special Olympics athletes and LETR Victoria Patron, Chief Commissioner Shane Patton.
\n![\"2023](\"https://www.datocms-assets.com/28619/1703737322-torch-run.png\" "\\"2023")
An event the BankVic team always look forward to is the annual Blue Ribbon Charity Ball, a dazzling evening to celebrate the work of the Victoria Police Blue Ribbon Foundation, raising funds for community and public hospital projects named in honour of police officers who have died in the line of duty.
\nAll funds raised on the night go towards the new Blue Ribbon Foundation Police Assistance Dog (PAD) program, which provides highly trained dogs to retired members of Victoria Police. These dogs will support those who need physical and emotional support for a range of emotional conditions, primarily Post Traumatic Stress Disorder (PTSD).
\n![\"Blue](\"https://www.datocms-assets.com/28619/1703737659-blue-ribbon-ball.png\" "\\"Blue")
We were so proud to have been major sponsor for both the Victorian Police Women’s Football Club (VPWFC) and the Men’s club at the National Police Football Championships held in Perth this October – with both teams just missing out on keeping the cup in Melbourne, but putting on a fantastic display of teamwork and grit.
\nWe can’t wait to see what they bring to the 2024 clash – here’s to next year!
\n![\"2023](\"https://www.datocms-assets.com/28619/1703738279-aflw.png\" "\\"2023")
Across two weeks late in 2023, we were delighted to support two Eastern Health events as part of our long-standing partnership with the Eastern Health Foundation. The Eastern Health Research Forum
showcased the valuable and innovative research currently being undertaken by the Eastern Health team, and their Annual Meeting Breakfast was an opportunity to reflect, celebrate and recognise their performance throughout the past 12 months.
It was a privilege to partner with Eastern Health on these events, and to see how our long-term partnership is providing real outcomes for people when they need it the most.
\n![\"Eastern](\"https://www.datocms-assets.com/28619/1703738714-eastern-health.png\" "\\"Eastern")
Reflecting on the accomplishments of the past year, BankVic Board Chair Lucinda Nolan and CEO Anthony De Fazio highlighted our continued commitment to member experience, financial sustainability, and our work with our community partners.
\nWe also shared our focus on digital transformation, financial literacy, and scam awareness - all of which make it an exciting time to be at BankVic.
\nHere’s to another year of growth, innovation, and continued service to our incredible members!
\n
As scams and fraud continue to rise, it’s more important than ever to know how to protect yourself online.
\nAt BankVic, we take online security seriously and so recently we launched our BankSafe with BankVic HQ – a hub that hosts a range of resources and information to help you keep your personal and financial information safe - whether you’re banking online or in person.
\nFrom our online safety series with Crime Stoppers Victoria, Top Tips to avoid scams and our membership with IDCare, this is a great resource to ensure you and your family is banking safely.
\nFor more information, visit bankvic.com.au/banksafe
\n![\"BankSafe](\"https://www.datocms-assets.com/28619/1703739122-banksafe-banner.gif\" "\\"BankSafe")
![\"Michael](\"https://www.datocms-assets.com/28619/1711572682-director-s-address-mm-michael.png\" "\\"Michael")
Like our members, BankVic has always existed to strengthen the people and communities we serve.
\nOur purpose is to go further for our members so they can go further in life — letting them focus on the critical jobs they do by making banking simple, accessible, and competitive.
\nTo further understand and connect with our members, this February we hosted the second BankVic Summer Speaker Series – an opportunity for our people to hear directly from those on the ground in the healthcare, emergency services and police force, sharing stories about what a “typical day” at work means to them, challenges they face and life lessons they've learned. Our members and partner organisations have incredible stories of resilience, innovation and passion that our team have been so privileged to hear.
\nMarch was a bumper month as well, kicking off with a host of events to mark and celebrate International Women's Day, an important part of the BankVic calendar. We also were honoured to support events as part of our partnership with the Eastern Health Foundation, celebrating the incredible work they are doing in the areas of research and innovation.
\nTo read more about our work in the community, reasons to celebrate and some of the work our incredible partner organisations are doing - please enjoy this issue of Member Matters.
\nMichael Liu
\nDIRECTOR
","isCalloutText":true},{"__typename":"DatoCMS_ArticleRichTextRecord","content":"Throughout February we took our people \"Behind the Bond\" via a month-long series of workshops/presentations by guest speakers from across our member organisations.
\nWe heard inspiring stories, incredible examples of resilience and strides taken in research and innovation - as well as what a \"typical day\" looks like in the world of our members, with each story reminding us why we do what we do at BankVic.
\nSpeakers included Bob Raaymakers APM, recently retired after serving 47 years with Victoria Police, and a Community Engagement Officer from Victorian Police Legacy; Senior Sergeant Kelly Christie and Constable Alison Gamble, recipients of the inaugural BankVic Australian Council for Women and Policing (ACWAP) Scholarship in 2023; the 2023 recipient of the Dame Elizabeth Murdoch Nursing Scholarship (DEMNDS), and Clinical Nurse Educator at Royal Children's Hospital, Kelly Light; and Olga and Chloe from the Victorian Ambulance Union (VAU).
\nA huge thank you to our speakers for the work you do every day, and for taking the time to share your stories with BankVic. We can't wait for the next round of the Speaker Series - we might not be able to wait until Summer!
\n![\"summer](\"https://www.datocms-assets.com/28619/1710996360-summer-speaker-series-sarah-o-connor-and-bob-raaymakers-vpl.jpeg\" "\\"summer")
![\"summer](\"https://www.datocms-assets.com/28619/1710996332-summer-speaker-series-kelly-light-rch.jpeg\" "\\"summer")
The IWD 2024 theme was Count Her In: Invest in Women. Accelerate Progress – to examine pathways for greater economic inclusion for women and girls everywhere, and BankVic held a bumper week of events across the 4th-8th of March to celebrate this theme.
\nDress for Success Clothing Drive - Give a woman a new start
\nTo support this year’s IWD theme we encouraged our people to donate their pre-loved professional clothing, through the Dress for Success clothing drive.
\nDress For Success offers a dressing and support service for women seeking work. Clients are provided with outfits and accessories for their interviews or new roles, to help rebuild their confidence and self-esteem.
\nIWD Event
\nTo celebrate International Women’s Day 2024, we were delighted to be joined by guest speaker Carmel Arthur AOM for our annual event. Carmel is an experienced leader in Victoria’s justice system who has been a member of the Adult Parole Board, Director of the Sentencing Advisory Council, Founding Member of the Victorian Police Capability Team, and a Founding Board Member of the Victorian Post-Sentence Authority.
\nCarmel’s views have also been shaped by the murder of her husband Senior Constable Rodney Miller in 1998. Since that tragic event, Carmel has built extensive relationships and networks across the criminal justice system.
\nAn afternoon full of engaging conversations, where Carmel shared her personal story, was followed by a Q&A with herself and Lucinda Nolan, BankVic Board Chair.
\n![\"International](\"https://www.datocms-assets.com/28619/1711000906-image-3.jpg\" "\\"International")
![\"Carmel](\"https://www.datocms-assets.com/28619/1711000883-image-1.jpg\" "\\"Carmel")
![\"International](\"https://www.datocms-assets.com/28619/1711000892-image-2.jpg\" "\\"International")
![\"Angela](\"https://www.datocms-assets.com/28619/1710996292-2024-at-website-banner-1.jpg\" "\\"Angela")
Taking place this year on Sunday 21 April at Albert Park Lake Palms Lawn, BankVic continues to be a proud principal sponsor of the Angela Taylor Memorial Walk and Run. This event has been run by Blue Ribbon Foundation since 1989 in honour of Constable Angela Taylor and all Victoria Police members that have died serving and protecting our community.
\nSo get involved and bring your children and your dogs for a casual 5km stroll or compete for the Angela Taylor Memorial Shield in the 10km run! Join a Police, Emergency Services or Healthcare team or register with your friends and family.
\nIn our 50th year, BankVic is aiming to bring our biggest team yet!
\n![\"2024](\"https://www.datocms-assets.com/28619/1710996300-angela-taylor.jpg\" "\\"2024")
To register, please visit: remember.org.au/events/angela-taylor-memorial-walkrun/
\nCrime Stoppers Victoria and BankVic have joined forces to launch a new podcast, 'Defending Your
Online Investments'. This podcast was created to tackle the alarming increase in investment scams and to prevent future victims.
Australians lost a staggering $292,623,743 to online investment scams in 2023. Despite this alarming loss, many of these scams often go unreported, with only 8,681 reports received by Scamwatch in the same year. This highlights the need for greater awareness and understanding of the issue.
\n\"By partnering with BankVic, we are able to provide guidance that could save people from risking their investments, savings and financial futures,\" said Stella Smith, Crime Stoppers Victoria Chief Executive.
\nFeaturing Paul from our risk operations team, and Alec Renehan, Co-founder of Equity Mates Media, the episode will cover topics such as recognising red flags, conducting due diligence, and reporting scams. Find the episode wherever you listen to your podcasts.
\n![\"Podcast](\"https://www.datocms-assets.com/28619/1710996324-podcast.png\" "\\"Podcast")
![\"BankVic](\"https://www.datocms-assets.com/28619/1710996285-50th-anniversary-card.jpg\" "\\"BankVic")
![\"BankVic](\"https://www.datocms-assets.com/28619/1710996277-50th-anniversary-card-2.jpg\" "\\"BankVic")
Excitement is in the air as we officially kick off BankVic’s 50th Anniversary celebration— an opportunity to reflect on our rich history, achievements, and commitment to going further for members over the past five decades.
\nFifty years on, our services now extend to members of the health and emergency services. We have a rich history to share and celebrate, and the celebrations will begin with our new look card.
\nWe have commenced the rollout of the suite of 50th Anniversary commemorative cards. These will replace all expired, lost, stolen, or damaged cards - or are available on request (with a small $10 fee). Just give us a call on 13 63 73!
\nCall us on 13 63 73 to request a 50th Anniversary commemorative card!
\n
BankVic and Crime Stoppers have partnered to share the most common banking scam types and how you can keep yourself and loved ones safe.
\nPhishing
\nPhishing is one of the most common ways for scammers to try and steal your details. It’s important to remember that no credible organisation will ever ask you to log on or provide any form of sensitive details via a link in an e-mail or SMS. Essentially, if the text message, or email has a link – it's likely a scam.
\nFake Cheques
\nSome scammers are tricking sellers online by promising to pay in cash for high-value items such as laptops or phones. The scammer will deposit a valueless cheque into your account,
making it seem as if money has appeared. However, as the cheque is fraudulent, the bank will dishonour the cheque and reverse the transaction – leaving you empty-handed. To avoid this, insist on getting cash in person, use PayPal with buyer/seller insurance, or wait to ensure the money has cleared into your account before handing over the item.
Remote Access Scams
\nScammers are calling bank members and pretending the victim has internet banking issues which needs to be resolved by a live chat online. The scammers then direct victims to a fake live chat site which looks completely legitimate, where they install remote access software on your computer and take control – stealing your sensitive details for unauthorised and fraudulent payments. If you find yourself in this situation, hang up immediately and call a trusted number to verify the interaction.
\nEnsuring you have knowledge on scams can be crucial to keeping your funds safe. If you think you’ve been scammed.
\n
Little Copper December winners
\nKristina TRIANTAFILLOPOULOS
Jessica COUTTS
Garry RUNGE
Bernadette DAWSON
Sara SCHMIDT
Peter GRIFFIN
Charis BROWN
Brendan EVANS
Shane GRIGG
Melissa MCCARTHY
Greg HILTON
Insurance 10K Competition Winner
\nJacquelyn (Jackie) Douglas
\n
We've changed how we're disclosing important information about your BankVic account. If you request certain account changes or sign up for a new product over the phone, you will now receive an email containing important information (such as our terms and conditions)
\nFor more information, contact us on 13 63 73 or info@bankvic.com.au
\n
Crime Stoppers Victoria is delighted to continue its partnership with BankVic in 2024 to help Victorians stay safe online. Keep an eye out for new articles with our Online Safety Series at crimestoppersvic.com.au/current-focus/onlinesafety
\n
The 2024 BankVic Annual General Meeting (AGM) was held in a virtual format on Tuesday 12 November 2024.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"The 2024 BankVic Annual General Meeting (AGM) was held in a virtual format on Tuesday 12 November 2024.
\nThe Special Resolution outlined in the Notice of AGM and Explanatory Statement was passed, with 88% of votes cast in favour of the resolution.
\nClick on the image below to view a recording of the AGM.
\n![\"Recording](\"https://www.datocms-assets.com/28619/1731459808-2024-bankvic-agm-recording-intro-image.png\" "\\"Recording")
BankVic's Annual General Meeting (AGM) was held online at 5pm (AEDT) on Tuesday 14 November 2023
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"The BankVic AGM was held as an online meeting, with addresses from the CEO, Anthony De Fazio and BankVic Board Chair, Lucinda Nolan on the bank's key milestones during the year, an update on the Directors' Election, and consideration of the annual financial statements. There were no matters for voting this year.
\nAll documents relating to the AGM can be found below:
\nThe recording of the 2023 AGM can be viewed below.
\n![\"AGM](\"https://www.datocms-assets.com/28619/1700021993-agm-2023.png\" "\\"AGM")
Thank you to everyone who attended and participated in the 2023 BankVic AGM.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"Y6ba2xyNSOOOV0Uizu65vQ","pageTitle":"Partnership with Crime Stoppers Victoria renewed for further 5 years","slug":"crime-stoppers-partnership-renewal-2025","metaDescription":"BankVic and Crime Stoppers Victoria have renewed their partnership for a further five years, and will conitnue to focus on community education and prevention about scams and financial crime.","ogTitle":"Partnership with Crime Stoppers Victoria renewed for further 5 years","ogDescription":"BankVic and Crime Stoppers Victoria have renewed their partnership for a further five years, and will conitnue to focus on community education and prevention about scams and financial crime.","ogImage":{"url":"https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Member Matters"},{"categoryTitle":"Latest news"},{"categoryTitle":"Partner update"},{"categoryTitle":"Financial wellbeing"}],"firstPublishedAt":"2025-02-12T13:55:26+11:00","articleSearchDescription":"BankVic and Crime Stoppers Victoria have renewed their partnership for a further five years, and will conitnue to focus on community education and prevention about scams and financial crime.","date":"2025-02-18","title":"Partnership with Crime Stoppers Victoria renewed for further 5 years","backgroundImage":{"alt":"BankVic blue banner","width":1920,"height":582,"title":"BankVic blue banner","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgVDRYUDhgQDg0NDRINFhEYFx8gGBYTIhUaHysjGh0oHSEWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHA4KHDscFh07Oy8vLy8vLy8vLy8vOzsvLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAYAAACAwAAAAAAAAAAAAAAAAAAAwQGB//EACAQAAAFAwUAAAAAAAAAAAAAAAABAgMEBTRxESEyQWH/xAAWAQEBAQAAAAAAAAAAAAAAAAAGBQT/xAAaEQACAwEBAAAAAAAAAAAAAAAAAQMSMREC/9oADAMBAAIRAxEAPwCntqMlHoHxX1plJ27CGuZiSxcFkOpOUJ600eiS1KipLwAVQ7csABadK7NnnD//2Q==","aspectRatio":2.5,"width":2000,"height":800,"alt":"BankVic blue banner"}},"author":null,"summaryHeading":"Extended partnership to strengthen scam prevention efforts","summaryText":"Scammers are becoming more sophisticated, costing Australians over $318 million in 2024 alone. To help Victorians stay one step ahead, Crime Stoppers Victoria and BankVic have announced a 5-year partnership extension, reinforcing their commitment to educating the community on scams, fraud, and broader financial safety.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"Crime Stoppers Victoria Chief Executive Stella Smith emphasises the power of education in preventing cybercrime:
\n\n\n“Knowledge is the best defence against scams. The more people understand how scams work, the less likely they are to fall victim. By partnering with BankVic, we can ensure Victorians have the latest information and practical tools to protect themselves online.”
\n
Ms. Smith also highlights the importance of working with a trusted organisation:
\n\n\n“Trust is essential to the work we do at Crime Stoppers, and BankVic shares that same commitment to integrity and community safety. Their long-standing reputation makes them a strong partner in our mission to protect Victorians from cybercrime.”
\n
BankVic CEO Anthony De Fazio reinforces the bank’s dedication to supporting the community:
\n\n\n“BankVic and Crime Stoppers Victoria are so well aligned in our purpose. Through this partnership, we can continue to support the community at a broader level, particularly when it comes to fraud, scams, and financial safety.
\n“Australians lost a staggering $292,620,000 to online investment scams in 2023 alone, making it more important than ever to know how to protect yourself. Providing education, resources, and support are at the heart of BankVic’s partnership with Crime Stoppers Victoria.”
\n
As part of this partnership, Crime Stoppers Victoria and BankVic will launch the third instalment of their successful online safety series in 2025, equipping the community with practical tools to stay safe online.
\nEach month, free resources will be released, covering topics such as spotting scam language, recognising financial abuse, and avoiding Ponzi schemes.
\nFollowing the success of the Anatomy of a Scam podcast series in 2024, a new podcast featuring expert insights and practical tips will also be launched.
\nAll online safety resources, including the latest guides, tips, and podcast episodes, are available on Crime Stoppers Victoria’s dedicated Scam Safety Hub, ensuring the community has easy access to essential information to stay protected online.
\n\n(Pictured L-R): Stella Smith, CEO Crime Stoppers Victoria; Anthony De Fazio, CEO BankVic; Rachel Morley, Chief Growth & Experience Officer, BankVic; and Daniel King, Chair Crime Stoppers Victoria. BankVic partners with the The Australasian Council of Women and Policing (ACWAP)’s Victorian Division, to support a scholarship for two members of Victoria Police to receive 12 months of professional development opportunities each year.
\nThe winners for 2024 were announced in October, and both attended an ACWAP professional development seminar in Brisbane late last year. Reporting on the opportunity, the winners shared how it benefited their development and careers:
\n\n\n“We were inspired by the personal stories highlighting the importance of stepping out of your comfort zone, overcoming challenges without compromising integrity and finding strength through adversity. We were provided with valuable insights into resilience, the importance of mentorship, networking and the unique challenges of balancing work and family life.
\n
I thoroughly enjoyed the camaraderie and left feeling connected and encouraged.”
- 2024 ACWAP scholarship winner.
\n\n“The conference made me feel inspired and excited for the future ahead. It’s easy to feel inflated with inspiration when we are lucky enough to be surrounded with it.”
\n
- 2024 ACWAP scholarship winner.
Partnering with ACWAP is just one of many ways in which BankVic supports the careers of our members and we look forward to continuing to help more people in the years ahead.
\nOn 18 February 2025, the Reserve Bank of Australia announced a decrease to the official cash rate from 4.35% to 4.10% - a decrease of 0.25%.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"BankVic will pass on the full 0.25% decrease to all variable rate home loan accounts, with the changes effective from 4 March 2025.
\nWe will be communicating to all our home loan members soon to let them know what their new loan details and repayments will be.
\nBankVic is decreasing the interest rates by 0.25% on Bonus Saver, EasyInvest, and Pension Plus accounts, effective 1 March 2025.
\nFor more information on the RBA decision, view the full statement by RBA Governor Michele Bullock.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"Q-JtWwKRRuqKhyEbl0dUkw","pageTitle":"Top 5 driving tips to keep you safe","slug":"top-5-driving-tips-to-keep-you-safe","metaDescription":"Stay safe on the road with these top 5 driving tips. Learn about seat belt laws, road conditions, DIY vehicle checks, avoiding driver fatigue, and the importance of car insurance. BankVic can help you find the right coverage.","ogTitle":"","ogDescription":"","ogImage":null,"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Buy insurance"}],"firstPublishedAt":"2025-02-13T10:47:36+11:00","articleSearchDescription":"All drivers share the role of keeping our roads safe. Boost your road safety acumen with these 5 top tips.","date":"2025-02-18","title":"Top 5 driving tips to keep you safe","backgroundImage":{"alt":"Car insurance - top 5 driving tips to keep you safe","width":2924,"height":1949,"title":"Car insurance - top 5 driving tips to keep you safe","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1619766696-learnerdriverinsurance.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1619766696-learnerdriverinsurance.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1619766696-learnerdriverinsurance.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1619766696-learnerdriverinsurance.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1619766696-learnerdriverinsurance.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1619766696-learnerdriverinsurance.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLDxINDhAQDg0ODh0NDQgMFxMZGCIfFhUeKysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHAUNHDscFhw7Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAXAAADAQAAAAAAAAAAAAAAAAAABQYD/8QAIRAAAQQBAwUAAAAAAAAAAAAAAgABAwSREyIyBQYREiH/xAAVAQEBAAAAAAAAAAAAAAAAAAADAv/EABgRAQADAQAAAAAAAAAAAAAAAAEAAiER/9oADAMBAAIRAxEAPwCd7ap1yi3MycX6NXRdtqkOhSGwfDLKZX5JNLmWULXZVF5MJaFICd39UJFbkPxzLKEoZDXZ/9k=","aspectRatio":2.5,"width":2000,"height":800,"alt":"Car insurance - top 5 driving tips to keep you safe"}},"author":{"name":"Allianz Insurance","role":"Allianz Insurance","aboutTheAuthor":""},"summaryHeading":"All drivers share the role of keeping our roads safe. Boost your road safety acumen with these 5 top tips.","summaryText":"Being responsible on the road is at the heart of safe driving and there are many simple ways to reduce the likelihood of accidents.
\nEvery time you leave the driveway, consider these five simple tips to help keep you, your passengers and your car safe.
\n1. Buckle up
\nSince the wearing of seat belts was mandated on New Year's Day in Victoria in 1971, there has been a dramatic reduction in fatalities on our roads. Not only is it the law to wear one, it's plain common sense. Even if you're just driving a kilometre down the road, before you even start the car, ensure you and your passengers are safely buckled up.
\n2. Be aware of driving conditions
\nConditions on Victorian roads can change quickly. From perfectly dry, to wet and greasy in a matter of minutes. Remember that it takes longer to stop in wet conditions, so maintaining a safe distance from other cars is an important safety measure. Improve visibility by keeping the inside of the windscreen clean and using the de-mister when driving in the rain. Always turn down high beams to avoid blinding other drivers coming towards you.
\n3. Regular, DIY vehicle safety checks
\nYou can help maintain the safety of your vehicle with a few DIY maintenance checks:
\n4. Never drive when tired
\nDriver fatigue is a significant factor contributing to Victorian road accidents. Yawning, sore eyes and slower reaction times are all indictors of fatigue. Plan to drive long distances after a good night's sleep and be mindful of the effects of any medication.
\n5. Take out adequate insurance
\nAdequately insuring your car is paramount to your role as a considerate driver. You have a responsibility to both yourself, and other drivers to have the right insurance for your circumstances.
\nNeed help understanding what insurance we arrange? Whether you are a newly minted P-plater or a driver with 30 years' experience, BankVic’s insurance consultants can help.
\nCall us on 13 63 73 or visit BankVic car insurance for the right advice on your insurance needs.
\nThere's nothing like finding that perfect home to rent – a safe haven, filled with the things that make you happy. With many of us spending more time at home recently, we've become invested in our surroundings and our belongings are more precious than ever.
\nBut what happens if a storm causes a leak in the roof of the property you are renting? Or an electrical fault starts a small fire? Preparing for the unexpected means having the right insurance.
\nAs a tenant, am I responsible for insuring my contents?
\nYes. When you rent a property, as a tenant you are responsible for insuring your personal belongings. Renters insurance covers you against a range of scenarios including theft, flood1, fire1. Landlords should also have insurance to protect the building and its fixed fittings and fixtures, but their policy won't cover their tenants' possessions.
\nBankVic insurance specialist Anna Majic says it's not uncommon for tenants to mistakenly believe that their landlord's insurance will protect their contents, however that is not the case.
\n\"To ensure their own belongings are covered, tenants should consider whether they should take out their own contents insurance policy,\" says Anna. \"This protects them against damage to, or loss of, belongings due to unplanned scenarios such as fire1, theft, flood1 and storm1 damage.\"
\n\"Computers, bikes, jewellery and smartphones are all expensive items to replace, and although we hope no one has to experience an insurance-related event, getting the right level of coverage brings protection and peace of mind.\"
\nWhat if I need to make a claim?
\nBankVic's friendly and knowledgeable team can provide information around the claims process, should that be required.
\n\"Everyone needs guidance and reassurance, especially if you've never claimed before,\" says Anna. \"We understand and take the time to clarify your coverage and provide information on how to lodge a claim to help make the claims process as straight forward as possible.\"
\nTo find a contents insurance policy that best suits your needs, contact BankVic’s insurance team on 13 63 73 or visit BankVic insurance.
\nMaking an insurance claim can be stressful and confusing. If your house, car or home contents have been damaged, or you have unfortunately experienced a burglary, you want your insurance cover to be adequate and the claims process to be as easy as possible.
\nHere's what to look for in your insurance, so you get the coverage that is right for you – as well as help when you need it most.
\nCompetitive pricing
\nCompare the costs of a number of insurance products. If you're considering 'no frills' cover, be sure to read the fine print and make sure you combine a competitive price with genuine cover and service.
\nAdvice
\nSeek advice to get your coverage right, and make sure you understand what you're covered for. For example, if your home is damaged or a total loss, will your insurance cover rebuilding and professional fees, debris removal, or temporary accommodation costs? Will your contents insurance cover emergency contents storage if your home cannot be lived in due to damage by an event such as a fire? Will your car be covered if the at-fault driver is uninsured?
\nRead more about how to choose insurance for your car. While homeowners may need home and/or contents insurance, renters may just need contents insurance.
\nBankVic works with Allianz, one of Australia’s largest general insurers, with products and options to tailor your cover so that you can select the right product for you. \"Our role is to help our members quote and arrange an insurance policy as a trusted third party that understands the importance of insurance.\"
Claims support
What support will be available if you do need to make an insurance claim? While member claims will be assessed by the insurer, BankVic's insurance consultants are available from 8am-6pm for additional support.
\n\"We are there to guide members through the process,\" Anna explains. \"You can contact us to clarify your coverage or seek assistance on how to lodge a claim.\"
\nInsurance, lending and banking in one place
\nAs BankVic's lending consultants are also trained in insurance, BankVic members can arrange insurance at the same time as a home or car loan. This means you can ensure you are covered from the moment you sign the sale contract.
\nInsuring through your bank can be especially valuable if your car or home is deemed a total loss. For instance, when an elderly member's home was crushed by a tree in a storm this year, Anna says several BankVic staff collaborated to make sure the claim process ran smoothly, including pausing her loan repayments while the claim was approved.
\nBankVic can help you imsure your most valuable assets. Call us on 13 63 73 or visit BankVic home insurance for an obligation free insurance quote.
\nIf you’ve just bought a property, you’re probably feeling pretty pleased. After all, a real estate purchase – whether it’s a home or an investment – is generally one of the largest and most important purchases you’ll ever make!
\nWith that in mind, it’s vital to insure your new property. So, where should you start?
\nWhat sort of insurance is available for property owners?
\nThere are two kinds of insurance options available to property owners who live in their home: home insurance and contents insurance.
\nWhen should you take out home and contents insurance?
\nOnce you are considered responsible for the property you are purchasing it is important to consider home and contents insurance. In Victoria and New South Wales, you are responsible for your property – and any damage it sustains – from the date of settlement, with many purchasers choosing to insure their new property as soon as they have signed the contract of sale.
\nWhat covers could property owners consider for their insurance?
\nIf you’ve purchased an individual property such as a house, as the new owner you are responsible for insuring the building and its contents. Building insurance will insure your home buildings for loss or damage caused by insured events and contents insurance will insure your possessions.
\nIf you’ve bought an apartment, the building might be insured via a strata or owners’ corporation plan. You’ll need to check exactly what the plan’s insurance covers, because some internal fittings and fixtures may not be covered. In the case it does cover the building, you may not need to cover the building, but you may want to consider contents insurance to adequately insure its contents.
\nIf you are going to rent out your property, consider landlord’s insurance instead, to protect your investment property or contents you provide for your tenant’s use.
\nAt BankVic we help property owners to protect their most valuable asset. Call us on 13 63 73 or visit BankVic home insurance for an obligation free home and contents insurance quote.
\nChoosing the right car insurance can save you major stress (and money!) in the event of an accident, whether you're at fault or not.
\nHere's how to choose between the different types of car insurance available.
\nStep 1. What do you want to be covered for?
\nThese are different types of car insurance.
\nStep 2. Your car
\nChoosing the insurance type for your car is the next step, and may influence your premium. Was your car expensive? Is it the only way you can get to your place of work or education? Could you afford to replace it? These are important questions to help you decide whether you need comprehensive cover. If your car is older, was not particularly expensive and is not essential to your daily life, you may be comfortable with third party coverage only.
\nStep 3. Your experience
\nIf you're a new driver, your upfront insurance costs may be higher at first. Your premium generally decreases for each year of experience (without claim) and therefore you may be eligible for lower premiums.
\nStep 4. Fees versus coverage
\nMake sure you understand what your insurance will cover and what excess you will be required to pay if you do make a claim. You need to find a balance between the coverage you need and a premium you can afford. Claims support is also a consideration.
\nStep 5. Features
\nFinally, consider what features come with your car insurance. Some of the benefits you can look for include flexible payment options, the choice of your own repairer and car hire if your car is stolen.
\nAt BankVic we have a range of car insurance options to protect you and your family on the road. Call us on 13 63 73 or visit BankVic car insurance for an obligation free quote.
\nIf you've just purchased a new home - congratulations! There's nothing quite like the feeling of picking up the keys to your new property - whether it's your first home, or your fifth.
\nOr maybe you've just refinanced, or renovated, or even bought a new bedroom suite? All of these milestones are part of owning your own home. They are also great reasons to think about whether you have the right home and contents insurance.
\nAre you underinsured?
\nIf you're thinking of taking out a new policy, or updating your current home and contents insurance - here are some considerations to help guide your decision.
\nWhat does home and content insurance cover?
\nHome and contents insurance provides cover for loss or damage to your building or your possessions.
\nThere are different covers available for home and contents insurance to suit your individual circumstances. Optional covers can also provide additional protection for an extra premium. For instance, you may opt to take out optional Accidental Damage cover to protect you in the event of accidental mishaps, or you may opt to take optional Portable Contents cover should you need cover for your items outside of the home.
\nWhy do I need home and contents insurance?
\nNot only does home and contents insurance help provide peace of mind should anything happen to your home or belongings, but it is usually mandatory if you have a loan against the property.
\nHow do I know how much to value my building and/or contents cover?
\nIn general, the amount covered should reflect what it would cost to rebuild your house using the same materials in the same style. It should also reflect the cost to replace your possessions. At BankVic, our insurance consultants can guide you through how to calculate the value of your home and possessions.
\nCan I get home and contents insurance with my bank?
\nAbsolutely. For instance, BankVic offers a quality range of home and contents insurance products, whether you have a loan with us or not. Learn more about why you should consider insuring through your bank.
\nTo explore your home and contents insurance options, contact BankVic today on 13 63 73 or apply for a quote online.
\nAs we reflect on this year, our 50th anniversary, we want to thank you for your ongoing trust and support. We are proud to be the bank for the first responder community.
\nWhether you’re working or enjoying some well-earned rest over Christmas and the New Year period, we wish you and your loved ones a safe and happy time together, and a successful year ahead.
\nFrom all the team at BankVic.
\nOver this period there will be some changes to our usual operating days for our contact centre and branches:
\n| \n | Contact Centre | \nVPC and Monash branches | \nGlen Waverley and City West branches | \n
|---|---|---|---|
| \n Monday 23 December, 2024 \n | \n\n 8am - 6pm \n | \n\n Closed \n | \n\n Open \n | \n
| \n Tuesday 24 December, 2024 \n | \n\n 8am - 6pm \n | \n\n Closed \n | \n\n Open \n | \n
| \n Wednesday 25 December, 2024 \n | \n\n Closed (Public holiday) \n | \n||
| \n Thursday 26 December, 2024 \n | \n\n Closed (Public holiday) \n | \n||
| \n Friday 27 December, 2024 \n | \n\n 8am - 6pm \n | \n\n Closed \n | \n\n Open \n | \n
| \n Saturday 28 December, 2024 \n | \n\n Closed \n | \n||
| \n Sunday 29 December, 2024 \n | \n\n Closed \n | \n||
| \n Monday 30 December, 2024 \n | \n\n 8am - 6pm \n | \n\n Open \n | \n\n Open \n | \n
| \n Tuesday 31 December, 2024 \n | \n\n 8am - 6pm \n | \n\n Open \n | \n\n Open \n | \n
| \n Wednesday 1 January, 2025 \n | \n\n Closed (Public holiday) \n | \n
Find your closest branch or ATM.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"I26dIe9gTQKRD3xg6geOjg","pageTitle":"Respect and Protect: a firm no to financial abuse ","slug":"respect-and-protect","metaDescription":"BankVic has pledged to the Respect and Protect initiative, addressing financial abuse.","ogTitle":"Respect and Protect: a firm no to financial abuse ","ogDescription":"BankVic has become a signatory to the Respect and Protect initiative, addressing financial abuse.","ogImage":{"url":"https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Latest news"}],"firstPublishedAt":"2024-11-22T13:01:11+11:00","articleSearchDescription":"BankVic has become a signatory to the Respect and Protect initiative, addressing financial abuse.","date":"2024-12-10","title":"Respect and Protect: a firm no to financial abuse ","backgroundImage":{"alt":"BankVic blue banner","width":1920,"height":582,"title":"BankVic blue banner","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1733697877-bv-website-header-shield-rhs-collage.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgVDRYUDhgQDg0NDRINFhEYFx8gGBYTIhUaHysjGh0oHSEWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHA4KHDscFh07Oy8vLy8vLy8vLy8vOzsvLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAYAAACAwAAAAAAAAAAAAAAAAAAAwQGB//EACAQAAAFAwUAAAAAAAAAAAAAAAABAgMEBTRxESEyQWH/xAAWAQEBAQAAAAAAAAAAAAAAAAAGBQT/xAAaEQACAwEBAAAAAAAAAAAAAAAAAQMSMREC/9oADAMBAAIRAxEAPwCntqMlHoHxX1plJ27CGuZiSxcFkOpOUJ600eiS1KipLwAVQ7csABadK7NnnD//2Q==","aspectRatio":2.5,"width":2000,"height":800,"alt":"BankVic blue banner"}},"author":null,"summaryHeading":"Respect and Protect: a firm no to financial abuse","summaryText":"BankVic has become a signatory to the Respect and Protect initiative, addressing financial abuse.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"\n
Established by former banking executive turned social entrepreneur Catherine Fitzpatrick, Respect and Protect is disrupting financial abuse and gender bias through smarter product and service design, and eliminating financially-abusive behaviour through warnings, account suspension, or closure.
\nRachel Morley, Chief Member Growth & Experience Officer, has been driving enhancements to BankVic’s policies and operations in recent years and said this was a moment of proud confirmation for BankVic.
\n\n\n“Financial abuse is a form of coercive control and we have zero tolerance for it. As a bank, we see some of the signs – both overt and covert – of abusive behaviour in the way people may treat and interact with those close to them. We actively monitor transactions and intervene where we need to, and we’ve invested in training our people to identify the signs of financial abuse and how they can work supportively with those experiencing it.
\n“Formalising our pledge to Respect and Protect is a proud moment for us. We support the strong leadership of people like Catherine Fitzpatrick, and are committed to embedding the identification and elimination of financial abuse wherever we find it.”
\n
Rebecca Boissezon, Chief Product & Marketing Officer, has worked with Rachel to enshrine this in our general terms and conditions, enabling us to monitor and censure unacceptable behaviour.
\n\n\n“There are a number of ways that banking products and services can be shaped to say no to this behaviour, and we’ve already implemented a number of components. We’ll continue to identify more and make further changes along the way to reduce financial abuse even further.
\n“We reached a key milestone in July, when we enshrined in our terms and conditions our intention to either suspend or cancel the memberships and accounts of perpetrators.”
\n
Rachel and Rebecca highlighted BankVic’s collaboration with like-minded organisations such as Victoria Police and Crime Stoppers Victoria, to inform and support members in the prevention of all forms of harm, abuse, control, and violence.
\nFrom our proud heritage of member-focused financial empowerment, BankVic continues to be guided by serving and protecting our community from harm, just as our members do.
\nMore information about the Respect and Protect initiative is available on their website.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"YAj-r7S8RuWeTg1gfUJjeA","pageTitle":"BankVic & AFPA announce partnership","slug":"afpa-partnership","metaDescription":"Announcing BankVic and AFPA partnership","ogTitle":"","ogDescription":"","ogImage":{"url":"https://www.datocms-assets.com/28619/1725408076-afp-social-tile-1.png"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Latest news"},{"categoryTitle":"Partner update"}],"firstPublishedAt":"2024-08-26T14:13:32+10:00","articleSearchDescription":"BankVic & AFPA announce partnership","date":"2024-09-03","title":"BankVic & AFPA announce partnership","backgroundImage":{"alt":null,"width":1920,"height":582,"title":null,"focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1725408076-afp-social-tile-1.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1725408076-afp-social-tile-1.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1725408076-afp-social-tile-1.png?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1725408076-afp-social-tile-1.png?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1725408076-afp-social-tile-1.png?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1725408076-afp-social-tile-1.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLEwoLDhgaDg0NFRcSFg4NFx8ZGBYVFhUmHysjGh0oHRUiJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHA0QHDscIhw7Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAZAAACAwEAAAAAAAAAAAAAAAAFBgEEBwD/xAAjEAACAQIEBwAAAAAAAAAAAAABAgADBgURQYEEEhMhMzVy/8QAFQEBAQAAAAAAAAAAAAAAAAAABAP/xAAYEQEBAAMAAAAAAAAAAAAAAAABAAIRIf/aAAwDAQACEQMRAD8AzatROZURntHhXR+bKAj5d452wB0j20i8gI4sMx6uoxFFY6yZQuf3C/U6EXtc3f/Z","aspectRatio":2.5,"width":2000,"height":800,"alt":null}},"author":null,"summaryHeading":"","summaryText":"","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"\n
BankVic CEO Anthony De Fazio said it was particularly special timing, with the partnership being confirmed during BankVic’s 50th Anniversary year.
\n“We are very proud to be welcoming the Australian Federal Police Association to our BankVic community, through our new partnership”, he said.
\n“Originally known as the Police Association Credit Co-operative, BankVic was established fifty years ago by a group of officers who had grown tired of police not being looked after adequately by traditional banks. They voted to establish their own Credit Co-operative – a bank for police, by police, where members are also the shareholders.
\n“As a mutual bank dedicated to police, we have a long and proud history of working collaboratively with The Police Association of Victoria, and it is our shared values of putting members at the core of everything we do, that makes this partnership between the Australian Federal Police Association and BankVic so aligned.
\n“We are excited about what we can do together, and I’m very proud to be welcomed into your community”, he said.
\nAFPA President Alex Caruana said the decision to align with BankVic was one born from wanting to work closely with the association’s banking partner.
\n“As the federal police force our members work in a wide variety of specialist and challenging areas. The demands of their roles and the impact that can have on their lifestyle and personal circumstances is significant. We needed a banking partner that could see us for who we are and was committed to understanding and supporting our members in building the best financial future they can.”
\nAFPA’s General Manager Paul McCue echoed this.
“When we looked at partnering with BankVic we were really attracted to the long and deep history they have of genuinely working in the best interests of members, that align with our values and strategic direction. More than that, their commitment to evolving and modernising their service and operations is something that points to long-term sustainability, which is crucial in any partnership.”
The Melbourne-based but nationally-focussed bank for police and emergency services workers has been increasing its footprint beyond Victoria for a number of years, and the partnership with the AFPA further cements BankVic as the peak financial partner for police employees.
\nDetails about our partnership are outlined here for AFPA members.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"JORmRYwKTquDlqcXv2PKhA","pageTitle":"Changes to statement frequency & telephone banking","slug":"changes-to-statement-frequency-telephone-banking","metaDescription":"Changes to BankVic's statement sending frequency, and telephone banking service.","ogTitle":"","ogDescription":"","ogImage":{"url":"https://www.datocms-assets.com/28619/1708485914-bankvic_edm_banner_term_deposit-1.png"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Latest news"}],"firstPublishedAt":"2024-07-10T15:15:13+10:00","articleSearchDescription":"Changes to BankVic's statement sending frequency, and telephone banking service.","date":"2024-07-09","title":"Changes to statement frequency & telephone banking","backgroundImage":{"alt":"bankvic relationship manager","width":1920,"height":1080,"title":"bankvic relationship manager","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1707700097-relationship-manager.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1707700097-relationship-manager.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1707700097-relationship-manager.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1707700097-relationship-manager.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1707700097-relationship-manager.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1707700097-relationship-manager.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoTCAgLDw8NDhgWDQ0NDhUVFg0YFxUjGBYVFiEmIisjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHBAQHDscFig7Ly8vLy81Ly8vLy8vLy8vLy8vLy87Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAXAAEAAwAAAAAAAAAAAAAAAAAEAAIF/8QAHRAAAgICAwEAAAAAAAAAAAAAAAECBAMzEjEyEf/EABQBAQAAAAAAAAAAAAAAAAAAAAL/xAAaEQACAgMAAAAAAAAAAAAAAAAAAQIxAxEh/9oADAMBAAIRAxEAPwB1yKWJ/AlXNCCfJC7GlmYvMhS0HC21ZWzZwyn0QG9jIJMEods//9k=","aspectRatio":2.5,"width":2000,"height":800,"alt":"bankvic relationship manager"}},"author":null,"summaryHeading":"","summaryText":"","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"With the vast majority of members now accessing accounts and reviewing transaction history via the BankVic app and internet banking, we’re adjusting our habits with you.
\nOne such change is moving to quarterly statements for transaction, savings, term deposit and home loan accounts. From July, statements for these accounts will be sent quarterly, either by post or email depending on your chosen preference.
\nTransaction, savings, term deposits and loan account statement dates:
","isCalloutText":false},{"__typename":"DatoCMS_ImageModuleRecord","image":{"focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1720154028-statement-change-table.png","alt":"Statement delivery schedule","title":"Statement delivery schedule","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1720154028-statement-change-table.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=1200&w=2000","srcSet":"https://www.datocms-assets.com/28619/1720154028-statement-change-table.png?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=1200&w=2000 500w,https://www.datocms-assets.com/28619/1720154028-statement-change-table.png?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=1200&w=2000 1000w,https://www.datocms-assets.com/28619/1720154028-statement-change-table.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=1200&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgSEhQSCAgKDwoJDhgNDQ0NDhIVDQ4YFxUZGBYTIhYmHysjGh0oHRUiJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OEBANHDscFhwvLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAA8AGAMBIgACEQEDEQH/xAAYAAACAwAAAAAAAAAAAAAAAAACBAABB//EABwQAAEDBQAAAAAAAAAAAAAAAAABAlEEBRQVYf/EABYBAAMAAAAAAAAAAAAAAAAAAAACA//EABYRAQEBAAAAAAAAAAAAAAAAAAASAv/aAAwDAQACEQMRAD8A1BtqC1Qw2rWAsrhStFJOtJQ6tWsECtB//9k=","aspectRatio":1.6666666666666667,"width":2000,"height":1200,"alt":"Statement delivery schedule"}},"caption":""},{"__typename":"DatoCMS_ArticleRichTextRecord","content":"Most of our members already use internet banking and the BankVic app to check their transactions and account balances at any time, so changing the frequency of our paper statements is us moving and changing with you.
\nIt also means we’ll reduce our impact on the environment by minimising the printed materials we produce – as a certified B Corporation (or B Corp), we’ve made a commitment to meeting the highest standards of environmental performance.
\nCredit card and overdraft accounts will still receive a monthly statement.
","isCalloutText":false},{"__typename":"DatoCMS_ArticleRichTextRecord","content":"As usage of the BankVic app and internet banking have increased, demand for our automated self-service phone banking option has steadily decreased over time. This is reflected across banking more broadly, to the extent that the vendor has decommissioned the platform, which will take effect in November.
\nWhile we’ve investigated alternatives, the vast majority of our members already take advantage of the ease and convenience of our app and internet banking, so we’ve decided not to replace the phone banking service.
\nIn coming months, we’ll be proactively communicating with our phone banking users to help them prepare for this change in a number of ways, including one-on-one support and guidance in setting up internet banking and/or the BankVic app, and in-person and online training sessions anyone can join to gain familiarity and comfort in the various ways to do your banking.
\nAnd as always, we’re available to help members with more complex banking needs over the phone and in our branches.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"122771444","pageTitle":"Top 6 tips to help keep your banking secure","slug":"top-6-tips-to-help-keep-your-banking-secure","metaDescription":"In a world where online scam activity is becoming more common, it pays to keep on top of your online security. In fact, Australians lost more than $2 billion from scams in 2021 alone. ","ogTitle":"","ogDescription":"","ogImage":null,"showQuickExit":null,"noindex":false,"articleCategory":[],"firstPublishedAt":"2022-07-19T10:24:24+10:00","articleSearchDescription":"In a world where online scam activity is becoming more common, it pays to keep on top of your online security. Here are our top 6 tips to help keep you safe from fraudulent activity. ","date":"2022-07-19","title":"Top 6 tips to help keep your banking secure","backgroundImage":{"alt":null,"width":1920,"height":1080,"title":null,"focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1658188887-article-banner.jpeg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1658188887-article-banner.jpeg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1658188887-article-banner.jpeg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1658188887-article-banner.jpeg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1658188887-article-banner.jpeg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1658188887-article-banner.jpeg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgTBgoTFAgLFQ4WDg4ODg0ODhIOFhENFxUZGBYTFhUaHysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OEBENHC8dFhwvLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAXAAADAQAAAAAAAAAAAAAAAAAAAwQF/8QAHBAAAwACAwEAAAAAAAAAAAAAAAEDMVEREiIC/8QAFwEAAwEAAAAAAAAAAAAAAAAAAQQGAP/EABYRAQEBAAAAAAAAAAAAAAAAAAASAf/aAAwDAQACEQMRAD8Az63XTImdPnZNR+RSb4yVtaTVWqtgRUb4yAK1n//Z","aspectRatio":2.5,"width":2000,"height":800,"alt":null}},"author":{"name":"Megan McAuliffe","role":"BankVic Marketing","aboutTheAuthor":""},"summaryHeading":"Top tips for keeping safe while banking online","summaryText":"Banking online? Here are our top 6 tips to help keep you safe from fraudulent activity.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"In a world where online fraudulent activity is becoming more common, it pays to keep on top of your online security. In fact, Australians lost more than $2 billion from scams in 2021 alone(1).
\nTo help you prevent becoming a victim of fraud, we’ve put together six tips so you can keep your banking more secure.
\n1. Use the BankVic mobile app where possible
Apps are generally considered to be a more secure environment for your banking because there are less points from which hackers can access your data compared to accessing your banking from a web browser.
2. Bookmark frequently visited web pages, starting with your Internet Banking
Bookmarking pages you visit often, such as your internet banking login page, prevents false links accidentally being clicked on.
3. Keep your devices and apps updated
If a security breach is found, manufacturers will quickly release a software update to correct it.
4. Use longer and more complex passwords, and change them frequently
A simple, all lowercase 8-character password can be cracked in seconds. The longer the password and the more complex (using uppercase, symbols, numbers etc.) the harder it is to crack.
5. Question if something doesn’t feel right
Has your browser given any warnings? Are there spelling errors in an email that is prompting you click a link? Is that call from an unknown number expected?
6. Be careful how you share personal details
Never provide personal details to anyone without considering who they are and why they are requesting this information, because your data could be on sold to scammers.
Useful resources
\nTo find out more on how to protect yourself, we’ve put together a list of useful resources:
\n1. Australian Competition & Consumer Commission, 4 July 2022, Scams robbed Australians of more than $2 billion last year
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"178776866","pageTitle":"Police Week at BankVic","slug":"police-week-at-bankvic","metaDescription":"Police Week at BankVic is an opportunity to recognise and commemorate the dedication and sacrifices made by police officers.","ogTitle":"","ogDescription":"","ogImage":null,"showQuickExit":null,"noindex":false,"articleCategory":[],"firstPublishedAt":"2023-09-26T15:07:16+10:00","articleSearchDescription":"Police Week at BankVic is an opportunity to recognise and commemorate the dedication and sacrifices made by police officers.","date":"2023-09-25","title":"Police Week at BankVic","backgroundImage":{"alt":"The bank for police, emergency and health workers","width":402,"height":401,"title":"The bank for Victorian Police","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1689308924-mask-group-12.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1689308924-mask-group-12.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1689308924-mask-group-12.png?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABgAAAAKCAMAAACZt25aAAAC0FBMVEUPExQQFBYRFRQSFhYSFhoTFxoUGBUUGCAUGRcWGhsWGyEXGxcYHBkYHSgaHh0aHiIaHicbHxkbHykbHy4cIBsdISQdIiQeIh8eIjIfIxsfIysfIzcgJB0hJTMhJiYiJiEjJx0jJyQjJy0jJy4jJzUkKB8lKSMlKSglKSolKTYlKT0lKUInKx4nKyAnKy8nKz4oLD8pLSQpLSkpLTgqLjEqLyArLyErLycrLyorL0grMCosMCUsME0sMUItMTItMTYtMUktMjouMiIuMiouMj0vMyMvMyYvNEswNDIwNDMwNSsxNTwxNUUxNUYyNjIyNlIyNlYzNyszNy0zNzE0OD00OFM0OU42OjM2Ojw2Okc2OlU2Olk2Ols3Ozs3O1E4PDo4PFw5PUA5PUY5Pkk5Pls6Pi86PlE7PzE7P108QD08QEk8QE88QFk9QTY9QVo9QWA+QjE+QkQ+Qkc+Qkk+QmE/Q1RBRTRBRVlCRj1CRl1CRmFCRmJDR1ZFSTZFSTlFSUpFSVBFSVBFSVZFSWZFSWZGSlNGSlVHS1hHS2BHS2JITGZITUdKTkBLT2FLT2JLT2lMUD1MUFpMUGtNUWxOUl9OUmNOUmpPUz9PU0hPU1dPU2FQVFJQVF9QVGlSVkRTV2RTV2xTV29TV3BUWFBUWGdVWXJWWl1WWmlWWm1XW0tXW2NXW2xXW29YXEdYXFhYXGpYXHNaXl9aXmRaXmtaXnRbX1FbX1pbX19bX2VbX3BbX3ZbYHRcYElcYGNcYGpcYG1cYV5cYW1dYVddYWldYWxdYXFdYXNeYlteYndfY05fY1hfY29fY3JfY3NfY3ZgZFtgZHNgZHZgZXZjZ1RjZ1tkaFhlaVJlaVhmaltpbVRrb1hrb11tcVxucltucl5ydlx0eGF2el52emB4fGJ5fWB9gWR9gWaAhGeBhWeChmaEiGqIjGyJjWyKjmuNkW6Okm1xwKVpAAAA8HRSTlM0NTg6OT03PTg6QDQ1QTc9ZTRDaTVdOTZGOUBqOkY4O0NSO2BjREU8WUFJaFBQOGRJUUU7PFtbRlBMUVtkQkRWYThfW1hfX0pPUV47O1hZT187RlxCXUNJTDdMUlpVVFdWTEw4WDM6PE1IP0tDQFBULlFQSFA1NEdBOUNLNTA4RERKOkVHSkNBMkI4Qjo9MT4xQjg6QzYwLT1APUI9ODI6LjQwQDgxQjwxNj44MyxENCw6NjkvPT9FQDctLylBMjFGMEM8OzQ0SC4wQjg3NTBJNTIzOEhBK0RKKDJHPUNJLkMrOEZBNEAyQz48OkA8PzqalyEbAAAAxElEQVR42g2PWW6DQBAF1RtgzCYn35bPkvufJIkCmBlm6YEO77tKpcdfBHzrHtM0TBMezuSzr2ph5A2k4ROYmnYglUwCYNc4gJooQMU9A4DmWgjpNHYXwV0oenis0hxK0A9AQ06FAEPKKXrLMcbD++15CnIksnrfU97Rl7LkZJ13r544X56T+8pYoOQ/F6wZnR9HVrwa+9pWcIOwLXPQdvDvxzcXQIhUt1w69evP7E0mzbG+LsChmt8NxOJ+5yUekszO+z++PHmtsqToGgAAAABJRU5ErkJggg==","aspectRatio":2.5,"width":2000,"height":800,"alt":"The bank for police, emergency and health workers"}},"author":{"name":"Corporate Governance","role":"","aboutTheAuthor":""},"summaryHeading":"","summaryText":"🟦⬜️Police Week 2023⬜️🟦
Bookended by the Wall to Wall Ride and National Police Remembrance Day, Police Week at BankVic is an opportunity to recognise and commemorate the dedication and sacrifices made by police officers.
For our inaugural Police Week at BankVic, we asked our valued partners to share what Police Week means to them. They shared themes around reflection, recognition, respect and celebration and it was so special to hear from such a diverse representation of organisations that all support Victoria Police in a significant way.
\nThese organisations share a collective commitment to supporting police in Victoria and we are so proud to partner with them.
","isCalloutText":false},{"__typename":"DatoCMS_ArticleRichTextRecord","content":"CEO, Anthony De Fazio
\n\n\nCEO, Wayne Gatt
\n\nCEO, Lex De Mann
\n\n\nCEO, Stella Smith
\n\n\nCEO, Bambi Gordon
\n\n\nPresident, Matt Volt
\n\n\nCommunity Engagement Manager, Cassandra Chrisp
\n","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"news","pageTitle":"News Hub","parentPage":{"slug":"our-story","pageTitle":"Our Story","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"XILF2HBXR1S4OhmN0dBdvQ","pageTitle":"BankVic has joined the Customer Owned Banking Association","slug":"bankvic-has-joined-the-customer-owned-banking-association","metaDescription":"BankVic has joined the Customer Owned Banking Association.\n","ogTitle":"","ogDescription":"","ogImage":{"url":"https://www.datocms-assets.com/28619/1695080231-bankvic-global-rates-fees.jpg"},"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Latest news"}],"firstPublishedAt":"2024-05-22T11:11:55+10:00","articleSearchDescription":"BankVic has joined the Customer Owned Banking Association\n","date":"2024-05-22","title":"BankVic has joined the Customer Owned Banking Association","backgroundImage":{"alt":"Father Works On Laptop As Mother Helps Son With Homework On Kitchen Table","width":2465,"height":1643,"title":"Father Works On Laptop As Mother Helps Son With Homework On Kitchen Table","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1597724913-istock-1154944719.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1597724913-istock-1154944719.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1597724913-istock-1154944719.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1597724913-istock-1154944719.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1597724913-istock-1154944719.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1597724913-istock-1154944719.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoUCAgLCg4NDhAODQ0NDhUNDQ4NFxMZGBYVIhUaHysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHA0QHDscFhwvLy8vLy87Ly8vLy8vLy8vLy8vLy87Ly8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAXAAADAQAAAAAAAAAAAAAAAAAABAUD/8QAGhAAAgIDAAAAAAAAAAAAAAAAAAQBAgMyQf/EABcBAAMBAAAAAAAAAAAAAAAAAAIDBAD/xAAaEQACAgMAAAAAAAAAAAAAAAAAAwEhAhMx/9oADAMBAAIRAxEAPwC0q1bsjmRy0UJq41fQU5l8LsUQKNO3mAMs4Aw6jaIP/9k=","aspectRatio":2.5,"width":2000,"height":800,"alt":"Father Works On Laptop As Mother Helps Son With Homework On Kitchen Table"}},"author":null,"summaryHeading":"","summaryText":"","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"BankVic has joined the Customer Owned Banking Association (COBA).
\nAs the industry association for customer-owned financial institutions, COBA’s vision is to help more Australians benefit from banking that’s centered on people and communities. This is closely aligned to BankVic's purpose to strengthen the communities we serve as the as the bank for police, emergency and health services.
\nBankVic's CEO Anthony De Fazio said We're thrilled to be part of the industry association for customer-owned banks. Our membership reflects our longstanding commitment to making banking easier and more accessible for those who serve and protect our communities.”
\nAs part of our membership, BankVic has adopted the Customer Owned Banking Code of Practice, a comprehensive framework, setting out the highest standards of banking practice. BankVic has demonstrated compliance with the code’s requirements which are based on seven key promises:
\nWe are excited to announce that BankVic has been recognised by the Canstar Outstanding Value Awards 2024, taking home two awards within the Home Loan category.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"We are excited to announce that BankVic has been recognised by the Canstar Outstanding Value Awards 2024, taking home two awards within the Home Loan category:
\nThis is an amazing achievement, highlighting our dedication to providing our members with a variety of high-quality products and services.
\nCanstar are an independent rating agency, at the forefront of Australian financial comparison, offering insights across 30+ different categories, including investments, insurance, superannuation, and banking.
\nThese Awards utilise a unique and sophisticated Home Loans Star Rating methodology, acknowledging the lenders who have provided customers with exceptional value in both price and features.
\nCanstar's panel of experts annually undertake a rigorous assessment process to determine the award winners, this year reviewing 4,694 products and 80 providers over the 6-month observation period.
\nBankVic is proud to receive such esteemed recognition and endeavours to continue providing outstanding value for our members.
\nWe are delighted to announce that BankVic has been honoured by the Mozo Experts Choice Awards 2024, winning two awards in the Home Loan category.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"We are delighted to announce that BankVic has been honoured by the Mozo Experts Choice Awards 2024, winning two awards in the Home Loan category:
\nThe Mozo Expert Choice Awards were founded in 2014, as an opportunity to showcase products and services in the marketplace that offer outstanding value each year.
\nFor the 2024 Home Loan category, Mozo’s experienced panel of data analysts assessed thousands of rate variants, 475 products and 99 lenders.
\nMozo strives to help Australians make more informed financial decisions, annually reviewing hundreds of products to discover those with the best value.
\nMozo’s accreditations illustrate BankVic’s ongoing commitment to providing our members with good value lending products and services.
\nBankVic would like to acknowledge and thank all the emergency services workers and volunteers for their tireless efforts assisting with the devastating bushfires across Victoria.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"BankVic would like to acknowledge and thank all the emergency services workers and volunteers for their tireless efforts assisting with the devastating bushfires across Victoria.
\nIf you would like to help, here are some options:
\nDid you know investment scams and romance scams continue to cause the most financial loss? In the last year there were $66 million in losses reported to investment scams and $40 million to romance scams.
\nTogether with Victoria Police and Crime Stoppers Victoria, we’ve released a podcast called Let’s Talk Scams to break down what our community needs to know about online scams, and how to prevent becoming a victim.
\nListen to the podcast: Let’s Talk Scams
\nHosted by Lexie Jeuniewic from Crime Stoppers Victoria with guests Detective Superintendent Jane Welsh from the Victoria Police Cybercrime Division and Scott Wall, Chief Information Officer at BankVic, the 40-minute episode offers listeners valuable safety tips and insights on a range of topics, such as phishing, identify theft, and romance and investment scams, plus much more.
\nAs a partner of Scamwatch and its Scams Awareness Week, which runs from 8 – 12 November, we’re aiming to get our community talking and promote conversation on scams. This is because scams target people of all backgrounds, ages and income levels across Australia – there is no one group of people who are more likely to become a victim of a scam, everyone may be vulnerable to a scam at some time.
\nIf you believe you have been a victim of fraud, please consider doing the following:
\nLife doesn’t always go as planned and unexpected events can lead to financial stress. When life gives you lemons, having an emergency fund can be a lifeline.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"Health issues, loss of employment, losing a loved one, urgent home or car repairs, moving house: we’ll all experience at least one of these at some point in our lives. In addition to the emotional toll these events can take, they usually involve having to spend money that you might not have readily available.
\nWhile your health, car, and home may be insured, insurance may not cover every possible impact of an unexpected event, so there could still be expenses you’ll need to pay for with your own money. This is where having a rainy-day fund or emergency stash comes in.
\nHaving some money saved to use in these events can save you a lot of stress. It can also prevent you needing to use a credit card or borrowing money, which can both lead to more strife down the track.
\nEven small amounts of money put away over a long period can grow into a sizable rainy-day fund – which could be a lifeline when the unexpected happens.
\nHere are some tips for starting your savings journey
\nCompare our savings products
\nFind a savings account or term deposit to suit your needs compare now.
\nWe’re here to help
\nIf you’d like to speak to someone about savings accounts, you can call us on 13 63 73.
\nInformation in this article is general in nature and does not take into account your objectives, financial situation or needs. You should consider the appropriateness of this information and refer to the relevant Terms and Conditions or Product Disclosure Statement before acquiring a product.
\nPolice Financial Services Limited ABN 33 087 651 661 - trading as BankVic | AFSL and Australian Credit License 240293.
","isCalloutText":false}],"articleFeaturedProduct":null,"components":[],"parentHub":{"slug":"learn","pageTitle":"Learning Hub","parentPage":{"slug":"home","pageTitle":"The bank for police, emergency and health workers.","parent":null}},"__typename":"DatoCMS_ArticlePageRecord"},{"id":"OPOnq73VT7y7M6GIDdye_Q","pageTitle":"How to save when money is already tight","slug":"how-to-save-when-money-is-already-tight","metaDescription":"Learn how to save money when finances are tight with these practical tips. Discover ways to cut non-essentials and find better deals on loans, credit cards, energy, and subscriptions. For personalised advice, contact us at 13 63 73 or visit a branch today!","ogTitle":"","ogDescription":"","ogImage":null,"showQuickExit":null,"noindex":false,"articleCategory":[{"categoryTitle":"Get ahead financially"}],"firstPublishedAt":"2024-02-14T15:40:55+11:00","articleSearchDescription":"We know it’s wise to save for the future, but this is hard at the best of times. So how can you start saving money when there’s already none to spare? ","date":"2024-02-14","title":"How to save when money is already tight","backgroundImage":{"alt":"how to save when money is tight","width":1920,"height":582,"title":"how to save when money is tight","focalPoint":{"x":0.5,"y":0.5},"url":"https://www.datocms-assets.com/28619/1707886656-how-to-save-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","responsiveImage":{"src":"https://www.datocms-assets.com/28619/1707886656-how-to-save-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000","srcSet":"https://www.datocms-assets.com/28619/1707886656-how-to-save-banner.jpg?auto=compress&crop=focalpoint&dpr=0.25&fit=crop&fm=png&h=800&w=2000 500w,https://www.datocms-assets.com/28619/1707886656-how-to-save-banner.jpg?auto=compress&crop=focalpoint&dpr=0.5&fit=crop&fm=png&h=800&w=2000 1000w,https://www.datocms-assets.com/28619/1707886656-how-to-save-banner.jpg?auto=compress&crop=focalpoint&dpr=0.75&fit=crop&fm=png&h=800&w=2000 1500w,https://www.datocms-assets.com/28619/1707886656-how-to-save-banner.jpg?auto=compress&crop=focalpoint&fit=crop&fm=png&h=800&w=2000 2000w","base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLFRYXDhgQGhUVDh0QFhUYFx8ZGBYVFhUdHysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHBAQHDscFigvNS8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAAoAGAMBIgACEQEDEQH/xAAYAAACAwAAAAAAAAAAAAAAAAAABQIGB//EACAQAAEDAwUBAAAAAAAAAAAAAAEAAgMEEjEGFBUhQQX/xAAVAQEBAAAAAAAAAAAAAAAAAAADAP/EABYRAQEBAAAAAAAAAAAAAAAAAAEAAv/aAAwDAQACEQMRAD8AQjTE0cJNpS+j+HK6vttOVqMoG2d0MJBQgcngZUK1oCnDp58UTXEIVwqANo3rxCUzA6v/2Q==","aspectRatio":2.5,"width":2000,"height":800,"alt":"how to save when money is tight"}},"author":null,"summaryHeading":"How to save when money is tight","summaryText":"Learn how to save money when finances are tight with these practical tips. Discover ways to cut non-essentials and find better deals on loans, credit cards, energy, and subscriptions.
","articleComponents":[{"__typename":"DatoCMS_ArticleRichTextRecord","content":"The first step in saving money is to review your spending to double check if there are any areas where you can tighten the belt. Usually, the first thing to cut out when times are tough are non-essential purchases - the 'nice-to-haves' such as entertainment, dining out, and new clothes.
\nBut what if you've already cut out the non-essentials and still don't have anything left to save? In this case, it’s time to look at what you’re paying for some of your essentials to see if you can get a better deal.
\nYour home loan: does it still suit your needs?
\nIf you’re not on a fixed term, you could refinance a loan with a lower interest rate, which could save you significant money.
\nYour credit card: is it costing you more than it should?
\nIf you paying off a credit card, you may be able to transfer the amount you owe to a card with an interest-free period, which will help you get on top of repayments and save you money. Many cards also have hefty annual fees – when you're comparing cards, look for ones with low or no annual fee and an interest-free period for balance transfers.
\nEnergy: are you on the best rate for your gas or electricity usage?
\nCheck with your energy provider to see if you’re on the cheapest plan for your type of energy usage – how many people live in your home, how much energy you use and when. If you’re on the best deal at your current provider, shop around to see if there’s something better out there. Depending on what state you’re in, you may also be eligible for an energy rebate from the government.
\nSubscriptions: do you need them all?
\nWhen was the last time you tallied up all the subscription services you pay for? Some people have more streaming services and news subscriptions than they can possibly have time for. Most streaming services do not have lock-in contracts, so you can cancel them at any time. Consider reducing the number of services you have to one at a time and if you want to resubscribe, simply cancel your current service so you’re only ever paying for one.
\nWant to talk to a banking expert about your saving needs?
\nWe’re here to help. Call us on 13 63 73, book an appointment, or visit a branch.
\nInformation in this article is general in nature and does not take into account your objectives, financial situation or needs. You should consider the appropriateness of this information and refer to the relevant Terms and Conditions or Product Disclosure Statement before acquiring a product.
\nPolice Financial Services Limited ABN 33 087 651 661 - trading as BankVic | AFSL and Australian Credit License 240293.
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\nWe have also share with you what some of our members and partners are saying about us and you can see more on our new testimonial page.
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We provide an update on our community involvement, including our support for the inaugural Education Scholarships with The Australasian College of Paramedic Practitioners (applications open until 1 February 2021), our new partnership with TLC Ambulance and also Crime Stoppers Victoria, and we are now a certified B Corp.
There's also an update on our new brand, the VAU BankVic Qantas Visa credit card and our latest home loan rates.
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\nOur Chief Technology Officer, Scott Wall, updates us on Open Banking, which gives consumers greater control over their banking data and how it is used. The autumn home loan campaign is also featured with more can be found here on our website.
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